The document proposes changes to an online music course to help students with low technology comfort and an external locus of control succeed. It recommends increasing support staff, creating a positive learning environment with easy-to-follow course structure, using color coding and a student-centered approach with adaptive tests and flexible testing. The proposed changes would be implemented starting in summer 2012, piloted in fall 2013, and the revised course would be released in spring 2013 after further changes.