The document discusses how building owners and managers must address increasing challenges to satisfy tenants, including regulatory compliance, environmental factors, economic pressures, safety concerns, and sustainability goals. It argues that existing buildings and design practices are not well-suited to optimize performance across these dynamic conditions. The solution proposed is to implement intelligent, integrated building systems that can shift operating modes and strategies in response to changing factors through initiatives like upgrading equipment, integrating systems, optimizing operations, adapting strategies, and communicating information. This approach aims to maximize performance and profitability now and into the future.