Intelligent dashboard overview
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Intelligent Dashboard is a software utility designed to consolidate data from various sources into a single user interface for monitoring and managing system alarms. It features live video feeds, a maintenance management module, and provides comprehensive reports and alerts to operators regarding system performance and maintenance activities. The system uses a client-server architecture to display information on multiple screens, facilitating efficient management of integrated subsystems within the Etihad Towers parking system.
Intelligent dashboard overview
- 1. Intelligent Dashboard Intelligent Dashboard Overview Intelligent Dashboard is a software utility that pulls together data from multiple sources and displays it in a single user interface making it easy for the operator to monitor and manage. Intelligent Dashboard provides a unified graphical platform for the operators to manage and visualization all system alarms. The system also gives the operator the option to view live video feeds of the areas that have an alarm. The system provides maintenance management software and system wide management reports. This system will combine the ZEAG cash management system, Intelligent Parking System, ANPR and CCTV camera system all into one easy to use interface for the Etihad Towers Parking System. How the System Works Intelligent Dashboard is based on a Client – Server system architecture. The server collects all the information from the subsystems and forwards all this information to the Dashboard Client PC’s. The information is displayed on 4 easy to use screens: Dashboard Overview, Site View, Live Video and Video Verification. The system also has an advanced maintenance module. This module will automatically generate maintenance events in Intelligent Maintenance. This allows the operators and managers to easily track and record all maintenance events with an easy to use interface. This system is capable of sending reports via email to managers on all maintenance events. The system can also send SMS messages to technicians in the field to provide them with maintenance information specific to a device. Dashboard Server This is where all the subsystems connect and all the information processing is done. This Dashboard Server runs off a standard Windows 2003 server environment and uses SQL server system to store all of its information. All the Dashboard Client computers connect to the Dashboard Server machine to receive all their information. The Dashboard Server system displays information on all subsystem communications on a user friendly interface. The Dashboard Server interface also logs all alarms and commands from the subsystems in an easy to read form. 1
- 2. Intelligent Dashboard Dashboard Client Overview The Dashboard Overview provides an overview of all the parking systems performances from one location. The overview window shows pie chart graphs that display each subsystem’s overall health. At the top of the overview page is the activity window that displays a running dialog of recent actions in Intelligent Dashboard. The left pane of the window shows a listing of all locations available for viewing. A name highlighted in red indicates an alarm state. The Overview also displays a 24 hour graph showing historical data on how many alarms have been triggered in the last day. It also provides current and long term information for the past 30 days on the number of alarms that have occurred on each subsystem. Site View The Site View shows alarm details and detailed information on each alarm. Clicking on a red alarm will allow the operator to view the location and device type for that alarm. Information detailing the alarm is then shown. The system also allows the user to view a live camera view of the area where the alarm is occurring. Displayed below (left) is the status of each subsystem, with ZEAG in alarm. The alarm will be sent to all clients and it will log an event in Intelligent Maintenance. By clicking the Device Type tab at the top of the window, the operator will be able to view the alarm location (below - right). 2
- 3. Intelligent Dashboard Live Video Live Video allows the user to select an area where a specific alarm is occurring and bring up all camera views of that area. This allows the operator to better assess the situation of the incident. Live Video Verification This view allows the operator to quickly verify if all the CCTV cameras on the network are functioning correctly. Operators are able to monitor each camera to check for problems such as damage or an obstruction in the camera’s line of sight. The user can select the option in the system that the camera is okay or select the option to have an operator repair this camera. If a repair option is selected this will automatically generate a maintenance event in the Intelligent Maintenance module. A maintenance event is then created and a technician is sent to repair the camera. Once all of the cameras have been checked the system will revert back to the Intelligent Dashboard Live Video view. 3
- 4. Intelligent Dashboard Intelligent Maintenance Intelligent Maintenance is a maintenance support system that keeps an automatic listing of all alarms and maintenance activities that have been created by the sub-systems. This tool allows operators and supervisors the ability to record and track maintenance events. Intelligent Dashboard also has the capabilities to record all operator responses to alarms and log all alarms into a centralized database. The system can also provide text and email messaging of critical alarms to operators. The maintenance tool is useful for printing reports in a specific time frame or for creating a user-generated report on all maintenance activities. An operator can create any maintenance activity from an easy to use interface build into the system. Benefits of Intelligent Dashboard: Integration of all alarms into one interface Operators are able to manage entire system from one centralized location Easier to track maintenance events Monitor system health and status from one interface 4