Intensity of challenges generally consistent across geographies
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The document discusses the key challenges faced by companies in different regions regarding compliance, cost reduction, customer satisfaction, risk management, growth, and innovation. It highlights that while the intensity of these challenges is consistent across geographies, variations exist based on industry and company size. The insights are derived from a survey of 912 executives conducted by LinkedIn and commissioned by Genpact.
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Intensity of challenges generally consistent across geographies
- 1. PROCESS • ANALYTICS • TECHNOLOGY 1© 2014 Copyright Genpact. All Rights Reserved. Overall Overall Overall Overall Overall Overall Overall Overall NA APAC EMEA Ensure compliance to regulations Reduce cost Increase customer satisfaction Manage risk Increase growth and scalability Enable company’s innovation Enable agility and adaptability Reduce capital and asset intensity 0 10 20 30 40 50 60 70 80 • Small variations across regions • Most variance attributable to industries and size of companies present in those areas CHALLENGES ► BY REGIONS Intensity of challenges generally consistent across geographies Importance of the challenge (% of respondents across regions stating that the challenge is among the 'Top 3‘ for their company) n=912 executives from a survey conducted by LinkedIn commissioned by Genpact