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MHRM
MARKETING AND HR
MANAGEMENT
By
Ravi Teja
BUSINESS
ENVIRONMENT
FACTORS AFFECTING BUSINESS
ENVIRONMENT
MARKETING
Where marketing is needed????
Software Companies
Educational Institutions
Business Organisations and so on………
SOFTWARE COMPANIES
EDUCATIONAL
INSTITUTIONS
BUSINESS
ORGANISATIONS
BUSINESS ENVIRONMENT
Business environment means all of the
internal and external factors that affect how
the company functions including employees,
customers, management, supply and
demand.There are various factors that are
included in internal and external environment.
TYPES OF BUSINESS ENVIRONMENT
There are two types of business Environment
Business Environment
Internal
Environment
External
Environment
INTERNAL ENVIRONMENT
Definition:-
An organization's internal
environment is composed of the elements within the
organization, including current employees, management,
and especially corporate culture, which defines employee
behaviour.
Although some elements affect the organization as a
whole, others affect only the manager.
VARIOUS FACTORS IN INTERNAL
ENVIRONMENT
VARIOUS FACTORS IN INTERNAL
ENVIRONMENT
 Value system
 Mission & objectives
 Management structure and nature
 Resource
VARIOUS FACTORS IN INTERNAL ENVIRONMENT
 Stakeholder Goals
 Strategy Success
 Employee Mix
 Technology Capabilities
VALUE SYSTEM
 Value System of founders and those at the helm of affairs
has important bearing on
 Choice of business
 Mission
 Objectives of the organization
 Business policies and practices
VALUE SYSTEM
MISSION AND
OBJECTIVE
 Describes the purpose
 Serve the needs of customers
 Identifies various intents of the company
 Answers various questions
MISSION AND OBJECTIVE
MANAGEMENT STRUCTURE AND NATURE
FACTORS
 Organizational structure
 Composition of the Board of Directors
 Extent of professionalization of management
BOARD OF DIRECTORS
ORGANIZATIONAL STRUCTURE
Centralized Decentralized
RESOURCE
 Resources is a broad term that refers to what the
organization has.
In marketing terms, we are particularly interested in:
 Product range,
 Brand equity,
 Financial position,
 Customer loyalty,
 Customer base size,
 Retailer relationships retailer relationships.
HUMAN RESOURCE
Various HR policies
Employee retention techniques
Selection criteria
Training and development
Disputes
Public relations
Issues: selecting right people, offering competitive
compensation packages and payroll taxes
HUMAN RESOURCE
HUMAN RESOURCE
Commodore Dr. M.S. Raghunathan took over
as the Registrar, Vignan's University, Guntur on
02 July, 2014, after 34 years of Commissioned
service in the Indian Navy.
Post graduate in Defence& Strategic Studies
from the University of Madras.
Master of Philosophy in Defence& Strategic
Studies from the University of Mumbai.
EMPLOYEE MIX
 This is related to resources above, but is a closer focus on
human resources. It is particularly valuable in service firms
that rely on customer – employee interaction and in
organizations that rely upon innovation and improved
operations being delivered by key staff.
STRATEGY AND
SUCCESS
 The current marketing strategy and its degree of success
needs to be evaluated.
 How well is the current strategy working given the firm’s
internal and external environments?
 Obviously, successful strategies primarily need a fine-tuning
only, whereas unsuccessful or weakening strategy positions
would need substantial revision.
STRATEGY AND
SUCCESS
STRATEGY AND
SUCCESS
TECHNOLOGY
CAPABILITIES
 It is however important to note that rapid technological
progress, especially unprecedented growth of information
technology in recent years has increased the relative
importance of intellectual capital and human resources as
compared to physical resources of a company.
 Example:- The growth of Bill Gates Microsoft Company and
Murthy’s Infosys Technologies is mostly due to the quality of
human resources and intellectual capital than to any superior
physical resources.
Advantages Disadvantages
Competitive edge High cost involvement
Enhance brand and reputation Long time to produce
Overseas market Uncertain outcome
CONCLUSION
So by this we are able to know the various
types of business environment.
By this we have explained you few factors of
business environment.
THANK
YOU

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Internal environment

  • 3. MARKETING Where marketing is needed???? Software Companies Educational Institutions Business Organisations and so on………
  • 7. BUSINESS ENVIRONMENT Business environment means all of the internal and external factors that affect how the company functions including employees, customers, management, supply and demand.There are various factors that are included in internal and external environment.
  • 8. TYPES OF BUSINESS ENVIRONMENT There are two types of business Environment Business Environment Internal Environment External Environment
  • 9. INTERNAL ENVIRONMENT Definition:- An organization's internal environment is composed of the elements within the organization, including current employees, management, and especially corporate culture, which defines employee behaviour. Although some elements affect the organization as a whole, others affect only the manager.
  • 10. VARIOUS FACTORS IN INTERNAL ENVIRONMENT
  • 11. VARIOUS FACTORS IN INTERNAL ENVIRONMENT  Value system  Mission & objectives  Management structure and nature  Resource
  • 12. VARIOUS FACTORS IN INTERNAL ENVIRONMENT  Stakeholder Goals  Strategy Success  Employee Mix  Technology Capabilities
  • 13. VALUE SYSTEM  Value System of founders and those at the helm of affairs has important bearing on  Choice of business  Mission  Objectives of the organization  Business policies and practices
  • 15. MISSION AND OBJECTIVE  Describes the purpose  Serve the needs of customers  Identifies various intents of the company  Answers various questions
  • 17. MANAGEMENT STRUCTURE AND NATURE FACTORS  Organizational structure  Composition of the Board of Directors  Extent of professionalization of management
  • 20. RESOURCE  Resources is a broad term that refers to what the organization has. In marketing terms, we are particularly interested in:  Product range,  Brand equity,  Financial position,  Customer loyalty,  Customer base size,  Retailer relationships retailer relationships.
  • 21. HUMAN RESOURCE Various HR policies Employee retention techniques Selection criteria Training and development Disputes Public relations Issues: selecting right people, offering competitive compensation packages and payroll taxes
  • 23. HUMAN RESOURCE Commodore Dr. M.S. Raghunathan took over as the Registrar, Vignan's University, Guntur on 02 July, 2014, after 34 years of Commissioned service in the Indian Navy. Post graduate in Defence& Strategic Studies from the University of Madras. Master of Philosophy in Defence& Strategic Studies from the University of Mumbai.
  • 24. EMPLOYEE MIX  This is related to resources above, but is a closer focus on human resources. It is particularly valuable in service firms that rely on customer – employee interaction and in organizations that rely upon innovation and improved operations being delivered by key staff.
  • 25. STRATEGY AND SUCCESS  The current marketing strategy and its degree of success needs to be evaluated.  How well is the current strategy working given the firm’s internal and external environments?  Obviously, successful strategies primarily need a fine-tuning only, whereas unsuccessful or weakening strategy positions would need substantial revision.
  • 28. TECHNOLOGY CAPABILITIES  It is however important to note that rapid technological progress, especially unprecedented growth of information technology in recent years has increased the relative importance of intellectual capital and human resources as compared to physical resources of a company.  Example:- The growth of Bill Gates Microsoft Company and Murthy’s Infosys Technologies is mostly due to the quality of human resources and intellectual capital than to any superior physical resources.
  • 29. Advantages Disadvantages Competitive edge High cost involvement Enhance brand and reputation Long time to produce Overseas market Uncertain outcome
  • 30. CONCLUSION So by this we are able to know the various types of business environment. By this we have explained you few factors of business environment.