Internet Outsourcing
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The document discusses the growing trend of hiring freelancers online, highlighting platforms like Elance and Mechanical Turk, which connect businesses with diverse skilled workers. It outlines various job categories, services offered, pricing plans, and the best practices for hiring and managing online workers. The document also emphasizes the benefits, potential problems of employing freelancers, and provides tips for successful collaborations.
Internet Outsourcing
- 1. Hiring Workers on the Internet Doug Allen dougallen@allensconsulting.com
- 2. • 345,000 new business joined Elance • 80,000+ jobs are being posted each month • 779,000 new freelancers joined Elance • $200 million was earned by freelancers
- 4. Agenda •5 Examples •Quick Overview •2-3 Project Examples •Tips and Pitfalls
- 13. • Request an Invite • Get Profiled • Meet your Assistant • Assign Tasks • Pay
- 14. and reminding you of the appointment as the day draw nears ex: haircut, massage, manicure. • Finding and ordering a case of the same wine you and your husband drank on your wedding day for your 10 year anniversary. • Finding an Apple store in the city you're visiting that has the newest iPhone in stock and then texting you the coordinates and hours of operation. • Securing a reservation at a posh restaurant and offering a suggestion of night spots your party of 8 could go to later in the evening. • Calling the 7 spots you visited in Vegas last weekend to recover your lost ID and arrange for it to be shipped back. • Research writers at the 5 major newspapers who are active on Twitter to write about the tech space. • Contact 4 star hotels in the Chicago area for prices on renting out a ballroom for an upcoming event.
- 15. • Handle calendar, e-mail, outbound calling • Travel itinerary, reservations, booking • Transcribing, copy-editing and proof-reading • Social media research and posting • Purchases • Data entry to Presentation formatting assistants can…
- 16. • Manage projects or teams or hire/fire people • Do accounting • Create content (press, blogs, copy, etc.) • Design work or photo/video editing • Lead generation or sales calling • Handle in-bound calls • Manage your social media assistants can’t…
- 17. • $97 – Light Plan – US-based Assistant – 15 15-minute requests • $197 – Premium Plan – Dedicated Assistant – Up to 10 hours – E-mail and Phone support • $397 – Executive Plan – Up to 20 hours – Same day turn-around • $997 – VIP Plan – Up to 50 hours – Night and Weekend – E-mail, Phone and SMS support Pay for by the month
- 18. • $97 – Light Plan – US-based Assistant – 15 15-minute requests • $197 – Premium Plan – Dedicated Assistant – Up to 10 hours – E-mail and Phone support • $397 – Executive Plan – Up to 20 hours – Same day turn-around • $997 – VIP Plan – Up to 50 hours – Night and Weekend – E-mail, Phone and SMS support Pay for by the month Assigned to 6-10 clients Assigned to 4-6 clients Assigned to 2-4 clients
- 19. • Accounts are recurring monthly subscriptions that can be cancelled at any time • You can add users (other execs) to your account for $100 per month • Top two tiers get a ZA@yourdomain.com e- mail • E-mail delegates for Gmail only, not Outlook • Share CC info over the phone; other sensitive data via their secure link
- 22. • Web Development – Design and programming; Ecommerce; UI Design • Software Development – Desktop and Mobile; Game dev; Scripts and Utilities • Networking and Information Systems – Network/Server Admin; DBA; ERP & CRM • Design and Multimedia – Graphic/Logo/Print Design; Audio and Video Production; Engineering and Technical Design; 3D modeling and CAD Technical Categories
- 23. • Writing and Translation – Tech/Creative writing; Website/blog/article; Translation • Administrative Support – Data entry; Assistant; Transcription; E-mail Handling • Customer Service – Tech Support; Order Processing; Phone Customer Service • Sales and Marketing – Advertising and PR; SEO/SEM/SMM; E-mail and Telemarketing; Market research; Sales/Lead Generation; Business Plans; Marketing Strategy • Business Services – Accounting/Bookkeeping; HR/Recruiting/Payroll; Legal; Payment Processing; Financial Planning; Stat Analysis Office Categories
- 26. Best Bookkeepers
- 27. Best Bookkeepers
- 28. • Create an Account • Create a Job Posting – Think of the skills required, not a job description – Pay by hour or by project – Work with Individuals or Agencies – Pre-qualify with questions and ratings • Select from Applicants • Monitor the work – Communicate frequently • Accept the work and Pay • Give Feedback Process 10% fee
- 35. • Register • Post your job • Select a free-lancer • Put money in escrow • Monitor work • Accept work and Pay • Give Feedback Process 8.75% fee
- 37. • Work of a wide variety for $5 per job – Advertising – Video & Animation – Graphics and Design – Programming and Tech – Music and Audio – Online Marketing – Writing and Translation • That’s pretty much the whole story
- 41. • A marketplace for work that requires human intelligence • Jobs are called Human Intelligence Tasks or HITs • Register as a REQUESTER and create your HITs – Excellent instructions – Rate for each HIT and time estimated for completion • Require qualifications • Review and pay for the work 10% fee
- 42. Use Mechanical Turk for:
- 43. HITs
- 45. Find the largest possible image of the given real estate agent, then copy the IMAGE URL and paste it into the provided field. $.04 for this work. 9,771 Websites to work
- 46. HITs
- 47. Mechanical Turk Master Masters are elite groups of Workers who have demonstrated accuracy on specific types of HITs on the Mechanical Turk marketplace. Workers achieve a Masters distinction by consistently completing HITs of a certain type with a high degree of accuracy across a variety of Requesters. Masters must continue to pass our statistical monitoring to remain Mechanical Turk Masters. Masters receive special perks including: •Exclusive access to work that requires a Master Qualification •Access to a private forum available only to Masters Please note that Workers cannot apply for this status - it is a performance based distinction. The best thing a Worker can do to become a Master is to submit Assignments with accurate results across a wide variety of Requesters on the Mechanical Turk marketplace.
- 50. • Crowd-sourced writing and design jobs
- 51. • Submit a detailed project request • Get 10’s of job submissions • Feedback loop improves everyone’s work • Rate each submission until the deadline • Choose the winning entry and that person gets paid.
- 54. THE SOLUTION? • Great genes • Proper technique • Correct coaching • Advanced conditioning • Hard work
- 55. WHO IS ISTVAN “STEVE” JAVOREK? • Former Romanian Olympic Weightlifting coach • Dragomir (bronze) and Tasnadi (silver) at 1984 Olympics • All-sports conditioning coach at Texas A&M • 1986 Floyd Heard world’s best 200 meter (1st in ‘87 Pan American Games) • Arturo Barrios – 10,000 meter world record holder • Randy Barnes – Olympic Shot putter (’88 silver and ‘96 gold) • Head Strength and Conditioning Coach at Johnson County Community College • Five National Champs, 78 region VI titles and 119 East Jayhawk Championships • Kareem Rush, Wayne Simien, Sumya Anani and others • Romania’s highest coaching honor – the Emeritus Coaching Award • 2003 inducted into the USA Strength and Conditioning Hall of Fame
- 107. Review the CSS work
- 112. To Fiverr for Excel
- 141. Things were going well enough that I asked for a custom module be created and I wanted Poya to do the work
- 167. Thanks for this information. My brother faced the same problem. he is all tensed and worried. He is getting sick just thinking on this issue. He shared all the issues with me few days back. he thought his issue will be resolved but oDesk is saying that his issue has been submitted to another department. All I am trying to say. There are works he couldn't submit good work. may be 10 out of 50. But also there are works where he did fantastic. And the ratio to good:bad= 3:1. And the main part is he understand his mistakes and promised that he won't do anything wrong that will impact badly on oDesk. So, is there any chance if he gets a chance to work on odesk soon. Cause I saw him how happy he was with oDesk. He can't stay without work and now he is out of work for 4-5 days. He always recommend other people and his friends to join oDesk.
- 212. Benefits of Internet Workers Can be very inexpensive Scales easily – hire when you need to Make you more productive They can work while you’re sleeping Supplement your skillset Expand your skillset Part-timers – no healthcare costs Great for experiments and new ideas
- 213. Potential Problems Not an employee, so some loss of control They might Quit or Get too busy Charge you more Screw up Your stuff gets stolen Company and project “know how” is outside somewhere If you don’t manage time zones, it can take longer They’ll lie about their skills
- 214. The Relationship Contractual – but who’s contract? Based on mutual trust Gets summed up with a 5-point ranking – and it’s hard for people to be fair Both sides get rated, scored and commented on Treat others with respect and it goes a long way
- 216. Tips Plan (budget) for problems and re-doing work Communicate using Skype Work late or very early hours Stick with Americans if you prefer Play around with very small projects Technology workers should seek out partners Designers should seek out partners Check with your clients to see if they care
- 217. Tips Study the profiles Hours worked and the types of jobs Ratings and what was said Until you trust them Small projects with quick milestones Work you know exactly how to do (but don’t have time) Hourly work with lots of monitoring of results Fixed price projects with milestones
- 219. Tips (con’t) Red flag: their profile is perfect English, but the Skype interview reveals something else Grab some key phrases from the profile and Google-check to see if it’s someone else’s Google-check name and location
- 220. Best tip I Seen GOOD SPECIFICATION OF YOUR REQUESTS!!! especially for fixed price project, should be learned at start. This is very important as job postings of type "I want like this and link" and expecting mind reading are very bad practice and start for disaster, as developer isn't possible to be aware of all options of sample link (brute force scan clicking), will loss time and give far from precise estimate time and move development in wrong direction
Editor's Notes
- #3: https://www.elance.com/q/blog/new-employment-report-businesses-again-turn-elance-record-numbers
- #22: Founded in 2003
- #49: Millions of cards have been transcribed using Amazon Mechanical Turk since the launch of the CardMunch app. “With the Amazon Mechanical Turk marketplace, we manually transcribe tens of thousands of cards each day, while having the ability to burst up and scale down as needed,” says Sid Viswanathan, the developer and product manager of CardMunch. “We’ve been able to drive down operational costs while not having to guess at our capacity needs.”
- #119: Explain what is Level 2 and “Collect”
- #203: $22
- #204: $50
- #219: Use tineye with pictures from the portfolio to help weed out fakes
- #221: https://www.odesk.com/community/node/11414