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Summer Internship
under Prof. Sameer Mathur
IIM Lucknow
www.iiminternship.com
Marketing : A Collective perspective
Marketing is an organizational function and a
set of processes for creating, communicating, and
delivering value to customers and for managing
customer relationships in ways that benefit the
organization and its stakeholders.
Marketing management is the art and science of choosing
target markets and getting, keeping, and growing customers
through creating, delivering, and communicating superior
customer value.
● Marketers are skilled at managing demand: they
seek to influence its level, timing, and composition
for goods, services, events, experiences, persons,
places, properties, organizations, information, and
ideas.
BUSINESS
NON-
PROFIT
CONSUMER
GLOBAL
marketplaces
5 COMpeting concepts
There are five competing concepts under which organizations can
choose to conduct their business:
PRODUCTION CONCEPT
SELLING CONCEPT
MARKETING CONCEPT
PRODUCT CONCEPT
HOLISTIC CONCEPT
FIRMS SURPASSING MARKETING EXCELLENCE
Collecting Information and Forecasting Demand
To carry out their analysis, planning,
implementation, and control responsibilities,
marketing managers need a marketing information
system (MIS). The role of the MIS is to assess the
manager's’ information needs, develop the needed
information, and distribute that information in a
timely manner.
COMPONENTS OF MIS
● Walmart is a perfect example of a company which has found opportunities by
identifying trends (directions or sequences of events that have some
momentum and durability) and megatrends (major social, economic,
political, and technological changes that have long-lasting influence).
Within the rapidly changing global trends it has very intelligently kept in mind
the demographic and natural environment, socio-cultural and economic
arena, along with technological considerations and political-legal arena.
● It has paved way for innovations keeping in mind the likes of the customer
and the changing market trends. Since it was able to mould itself according
to the changing scenarios that is why it still stands strong as the retail
giant.
competitive dynamics
From cannibalizing its own product lines and
move its current systems to new technology,
to being the the computer giant by beating
all competitions, IBM has a long history of
ups and downs. It was thrown off the market
but it bounced back by changing its
strategies.
Today, IBM is the largest and the most
profitable IT firm in the world.
Managing Retailing,
Wholesaling, and Logistics
While innovative retail formats like Wills Lifestyle stores and Big
Bazaar in India, international retailers like Zappos in the United
States, H&M from Sweden, and Zara and Mango from Spain have
thrived in recent years, others such as Subhiksha in India, Gap,
Home Depot, and Kmart have faced decline. The more successful
intermediaries use strategic planning, advanced information
systems, and sophisticated marketing tools. They segment their
markets, improve their market targeting and positioning, and
aggressively pursue market expansion and diversification
strategies. In this chapter, we consider marketing excellence in
retailing, wholesaling, and logistics.
Spain’s ZARA has become
Europe’s leading apparel
retailer, with high fashion styles
at reasonable prices. The
company’s success lies within 4
key points:
1. Design and Production
2. Logistics
3. Customers
4. Stores
Success comes from having
complete control over all parts
of its business- design,
production and distribution.
The HBR Cases
CASE ONE
CASE TWO
CASE THREE
CASE
ANALYSIS
SITUATIONS
PROOF
AND
ACTION
ALTERNATIVESHYPOTHESIS
QUESTIONS
1 2
3 5
4
Advertising’s
New Medium:
Human
Experience
advertising should be rethought!
CONVENTIONAL DOESN’T WORK ANYMORE!
HUMAN EXPERIENCE IS A MEDIUM FOR
ADVERTISING!
SOCIALPUBLIC
PSYCHOLOGICALTRIBAL
4 SPHERES OF HUMAN
EXPERIENCE
Internship under prof. sameer mathur
The positive and noticeable
improvement in the powerpoint
presentations
is credited to the various tips given by
Jesse Desjardin
Garr Reynolds
Nancy Duarte
Made by Sakshi Upadhyaya, for summer internship
under Prof. Sameer Mathur, IIM Lucknow.

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Internship under prof. sameer mathur

  • 1. Summer Internship under Prof. Sameer Mathur IIM Lucknow www.iiminternship.com
  • 2. Marketing : A Collective perspective
  • 3. Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
  • 4. Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value. ● Marketers are skilled at managing demand: they seek to influence its level, timing, and composition for goods, services, events, experiences, persons, places, properties, organizations, information, and ideas. BUSINESS NON- PROFIT CONSUMER GLOBAL marketplaces
  • 5. 5 COMpeting concepts There are five competing concepts under which organizations can choose to conduct their business: PRODUCTION CONCEPT SELLING CONCEPT MARKETING CONCEPT PRODUCT CONCEPT HOLISTIC CONCEPT
  • 7. Collecting Information and Forecasting Demand To carry out their analysis, planning, implementation, and control responsibilities, marketing managers need a marketing information system (MIS). The role of the MIS is to assess the manager's’ information needs, develop the needed information, and distribute that information in a timely manner.
  • 9. ● Walmart is a perfect example of a company which has found opportunities by identifying trends (directions or sequences of events that have some momentum and durability) and megatrends (major social, economic, political, and technological changes that have long-lasting influence). Within the rapidly changing global trends it has very intelligently kept in mind the demographic and natural environment, socio-cultural and economic arena, along with technological considerations and political-legal arena. ● It has paved way for innovations keeping in mind the likes of the customer and the changing market trends. Since it was able to mould itself according to the changing scenarios that is why it still stands strong as the retail giant.
  • 11. From cannibalizing its own product lines and move its current systems to new technology, to being the the computer giant by beating all competitions, IBM has a long history of ups and downs. It was thrown off the market but it bounced back by changing its strategies. Today, IBM is the largest and the most profitable IT firm in the world.
  • 12. Managing Retailing, Wholesaling, and Logistics While innovative retail formats like Wills Lifestyle stores and Big Bazaar in India, international retailers like Zappos in the United States, H&M from Sweden, and Zara and Mango from Spain have thrived in recent years, others such as Subhiksha in India, Gap, Home Depot, and Kmart have faced decline. The more successful intermediaries use strategic planning, advanced information systems, and sophisticated marketing tools. They segment their markets, improve their market targeting and positioning, and aggressively pursue market expansion and diversification strategies. In this chapter, we consider marketing excellence in retailing, wholesaling, and logistics.
  • 13. Spain’s ZARA has become Europe’s leading apparel retailer, with high fashion styles at reasonable prices. The company’s success lies within 4 key points: 1. Design and Production 2. Logistics 3. Customers 4. Stores Success comes from having complete control over all parts of its business- design, production and distribution.
  • 20. advertising should be rethought! CONVENTIONAL DOESN’T WORK ANYMORE! HUMAN EXPERIENCE IS A MEDIUM FOR ADVERTISING!
  • 23. The positive and noticeable improvement in the powerpoint presentations is credited to the various tips given by Jesse Desjardin Garr Reynolds Nancy Duarte
  • 24. Made by Sakshi Upadhyaya, for summer internship under Prof. Sameer Mathur, IIM Lucknow.