This document is a project report submitted by CH Pranoyraj to Krishna University in partial fulfillment of the requirements for a Bachelor of Business Administration degree. The project studied the after-sales service provided by LG Pvt Ltd in Vijayawada, Andhra Pradesh under the guidance of Mrs. Uma Rajyalaxmi. It includes a certificate, declaration, acknowledgements, table of contents, and sections on the company profile, objectives and scope of the project, industry profile, methodology, results and discussion, conclusions, bibliography, appendix, and questionnaire.