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introNetworks Webinar SeriesThe 8 Networking Competencies: Skills for Building Face-to-Face Relationships That Support On-line NetworksConversation with authorLynne WaymonTuesday, 12/1, 9am PacificSponsored by introNetworks‘We transform businesses with smart social networks’
Chat Live with us on TwitterHave a Twitter Account? Yes, great!
 If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…Tweetchat.com Login using your Twitter account
 Join the #introchat room
 Or use the hashtag
#introchatAsk Questions  Chat with others
 We will monitor this room live during the webinarToday’s ConversationThe 8 Networking Competencies:Skills for Building Face-to-Face Relationships That Support Online Networks
    OUR GUEST Lynne Waymon
 CEO, Co-Founder, Contacts Count
 Author, “Make Your Contacts Count”
 Management Consultant since 1990 Professional Coach and Corporate Trainer
 Clients include; Deloitte Financial Advisory Services, Kraft Foods, DuPont, PricewaterhouseCoopers, Booz Allen, Corning, Raytheon, Lockheed Martin, Northrop Grumman
 Mark Sylvester
 CEO and Co-Founder of introNetworks, creators of smart social networks for clients’ employees, customers, prospects and partners
 Built first network for TED Conference in 2003
 Original founder of Wavefront Technologies, creators of MayaLynne Waymon@ContactsCount    MODERATORMark Sylvester@marksylvester
Why create a personal strategy for developing social capital?Successful managers network 70% more than their lesssuccessful counterparts(Academy of Management Journal)Employees with vast digital networksare 7% more productive; employeeswith rich personal networks are 30% more productive(Alex Pentland, HBR)The formal structures of companies . . . don’t explain how most of their real day-to-day work gets done (The McKinsey Quarterly)One of the 4 key leadership roles is relationship/network builder(The Conference Board)
Capitalize on Style1Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationshipsLynne Waymon@ContactsCountMark Sylvester@marksylvester
Take the Strategic Approach2Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).Lynne Waymon@ContactsCountMark Sylvester@marksylvester
Envision The Ideal Network3Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them. Lynne Waymon@ContactsCountMark Sylvester@marksylvester

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Contacts Count - Conversation with Lynne Waymon

  • 1. introNetworks Webinar SeriesThe 8 Networking Competencies: Skills for Building Face-to-Face Relationships That Support On-line NetworksConversation with authorLynne WaymonTuesday, 12/1, 9am PacificSponsored by introNetworks‘We transform businesses with smart social networks’
  • 2. Chat Live with us on TwitterHave a Twitter Account? Yes, great!
  • 3. If not, create one at Twitter.com, it takes 2 minutes, we’ll wait…Tweetchat.com Login using your Twitter account
  • 4. Join the #introchat room
  • 5. Or use the hashtag
  • 6. #introchatAsk Questions Chat with others
  • 7. We will monitor this room live during the webinarToday’s ConversationThe 8 Networking Competencies:Skills for Building Face-to-Face Relationships That Support Online Networks
  • 8. OUR GUEST Lynne Waymon
  • 9. CEO, Co-Founder, Contacts Count
  • 10. Author, “Make Your Contacts Count”
  • 11. Management Consultant since 1990 Professional Coach and Corporate Trainer
  • 12. Clients include; Deloitte Financial Advisory Services, Kraft Foods, DuPont, PricewaterhouseCoopers, Booz Allen, Corning, Raytheon, Lockheed Martin, Northrop Grumman
  • 14. CEO and Co-Founder of introNetworks, creators of smart social networks for clients’ employees, customers, prospects and partners
  • 15. Built first network for TED Conference in 2003
  • 16. Original founder of Wavefront Technologies, creators of MayaLynne Waymon@ContactsCount MODERATORMark Sylvester@marksylvester
  • 17. Why create a personal strategy for developing social capital?Successful managers network 70% more than their lesssuccessful counterparts(Academy of Management Journal)Employees with vast digital networksare 7% more productive; employeeswith rich personal networks are 30% more productive(Alex Pentland, HBR)The formal structures of companies . . . don’t explain how most of their real day-to-day work gets done (The McKinsey Quarterly)One of the 4 key leadership roles is relationship/network builder(The Conference Board)
  • 18. Capitalize on Style1Appreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationshipsLynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 19. Take the Strategic Approach2Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 20. Envision The Ideal Network3Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them. Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 21. Develop Relationships4Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 22. Increase Social Accumen5Becoming more comfortable, confident, and professional by mastering relationship rituals.Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 23. Showcase Expertise6Using examples & stories to teach contacts about expertise, experience, talents, & interestsLynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 24. Assess Opportunities7Choosing optimum networking opportunities & making participation pay off.Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 25. Deliver Value8Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.Lynne Waymon@ContactsCountMark Sylvester@marksylvester
  • 26. Stages of Relationship BuildingAccidents
  • 27. Improved Networking Competency Means You’ll…
  • 28. A word from intronetworksTake a Testdrive todayintronetworks.com
  • 29. Thanks For ParticipatingTo connect with our guestLynne Waymon @ContactsCountwww.ContactsCount.comMulti-Rater, Group, and Individual Assessments To measure your skill level, or that of your employees before and after trainingTrain the Trainer Certification Workshops April 21-23, 2010, Kansas City, Oct 20-22, 2010, Wash DCTo connect with our hostMark Sylvester @marksylvester / @intronetworkswww.introNetworks.comWebinar Replay – available at intronetworks.com/webinars.aspx
  • 30. Dec 16th9amDecember WebinarSpecial GuestCorbin Ball“Strategic Tips to Make YourNext Event More Social”Sponsored by
  • 31. The 8 Networking Competencies 1234Capitalize on Style Take a Strategic ApproachEnvision the Ideal Network Develop RelationshipsAppreciating how personality (introversion, extroversion, communication styles, shyness) & mindset (previous learnings, attitudes, misconceptions) affect the ability to build relationships. Targeting specific organizational & career outcomes (macro) and agenda-building for specific networking events & encounters (micro).Identifying WorkNet, OrgNet, ProNet, LifeNet contacts & appreciating the benefits, challenges, & leveraging opportunities faced in developing each of them. Seeing relationship development in 6 stages & managing the trust-building process by teaching character & competence.Be able to:Be able to:Be able to:Be able to:Identify personal style
  • 33. Re-frame networking as teaching & giving
  • 34. Adopt leading-edge beliefs about the critical role of networking in the marketplace
  • 35. Make informed choices about how to focus attention, time, & money
  • 36. Adapt and apply the tools of networking to
  • 37. Get on board quickly
  • 38. Get the job done
  • 41. Get the most out of meetings & conferences
  • 43. Plan agendas to achieve maximum value from events/encounters
  • 44. Correctly locate any contact in the appropriate Net
  • 45. Map WorkNet & OrgNet contacts
  • 46. Use criteria to evaluate relationships & sort them into categories, such as Start/Rev Up, Enrich, & Repair
  • 47. Plan structured next-step conversations
  • 48. Leverage opportunities from one Net to another
  • 49. Use criteria to determine the stage of any relationship
  • 50. Survey & evaluate options for demonstrating character & competence
  • 51. Know how trust is broken & how to re-establish it
  • 52. Determine what to teach and learn if you want more of a relationship
  • 53. Initiate & manage the 6 follow-through conversations© www.ContactsCount.com
  • 54. The 8 Networking Competencies 5678Increase Social AcumenShowcase ExpertiseAssess Opportunities Deliver ValueBecoming more comfortable, confident, and professional by mastering relationship rituals.Using examples & stories to teach contacts about expertise, experience, talents, & interests.Choosing optimum networking opportunities & making participation pay off.Contributing to the organization’s networking culture & capitalizing on networking to affect the bottom line.Be able to:Be able to:Be able to:Be able to:Make your name memorable
  • 55. Learn names using specific techniques
  • 56. Deal with forgotten names in a way that builds the relationship
  • 57. Know the best times to exchange business cards & how to use them to create a connection
  • 58. Easily join groups of people who are already talking
  • 59. Use specific methods to end conversations with the future in mind
  • 61. Answer “What do you do?” in a way that makes expertise visible & memorable
  • 62. Call to mind, identify, & research events & successes that teach organizational, team, or individual capabilities
  • 63. Use guidelines to construct & edit stories that highlight what you want to teach
  • 65. Deliver stories in a way that increases personal & organizational visibility
  • 66. Ask questions designed to learn about others & develop relationships
  • 67. Listen generously with a bias toward action
  • 68. Be alert for opportunities to connect your contacts & provide access to resources, talent, opportunities
  • 69. Up the ROI by bringing back business intelligence from conferences & meetings
  • 70. Encourage & support (model and mentor) a networking culture throughout the organization
  • 71. Analyze & select networking arenas to reflect your goals
  • 72. Decide if a specific group meets your needs
  • 73. Outline participation & plan how to get the most from time & money spent
  • 74. Decide when to discontinue involvement in a group
  • 75. Create a customized group to generate referrals & find resources
  • 76. Seek out & plan how to take advantage of internal networking opportunities© www.ContactsCount.com