SlideShare a Scribd company logo
INTRO TO AI
CONCEPTS &
TERMINOLOGIES
Webinar 1
LUIS F GONZALEZ / ALVIN NG
Agenda
Concepts of AI (Learning Algorithms) 30mins
Understanding AI (5 Spokes Framework) 60 mins
• Reasoning
• Communication
• Decision Making
• Interaction
Team Exercise 30 mins
Confused Yet?
It’s ok, we all are
CONCEPTS & TERMINOLOGY OF AI
Data Driven -Intelligence Theory
Key Question
The path to AI (the search for “Learnings”)
5
Learning
Focus on retaining correlations in intelligent
repositories and reapplication of inferences across
the company. Terms Like Deep Learning,
Representations and Autonomous Entity
3
Root Cause Analysis
Focus on correlation and inference building
with a specific context to the business. Terms
like Intelligent Reports and Smart Machines, .
1
Collection
The focus on Data acquisition Sensoring and
Governance to lay the foundation for Data.
Terms like Big Data and Data Lakes DashBoards
and Control reporting.
4
Simulation
Focus on feedback loops to forecasting results
and accuracy on predictions models. Terms life
Digital Twin, Lifeing Modelling.
What happened?
What is happening?
Why did it happened?
What will happen?
What
should
happen?
Descriptive Statistics
Inferential Statistics
2
Processing
Focus on getting Information out of data.
Terms like Data Analytics, Data Mining &
Analytic Reporting.
7
Building Intelligence - Data
Learning
8
Learn user’s behaviour based on voice commands
and can adjust settings automatically in
subsequent interactions
Target user with personalized products and
services ads based on their demographic profile,
search history, visited sites, liked social media
posts, etc.
Improve efficiency/quality in servicing customers by
using AI assistants (e.g., chatbots, robo-greeters in
bank branches and cardless ATM machines via facial
recognition)
Detect suspicious/fraudulent activities in network
and/or transactions using predictive analytics
Recommend music or videos based on user’s
historical consumption and preferences
Provide best driving routes, ETA, and/or match
drivers with riders based on historical and real-
time data
Smart Home Devices Media & Entertainment Navigation and Transportation
E-commerce & Targeted Ads Customer Service Assistants Security and Fraud Detection
What we see every day….
Machine Assisted Intelligence “Learning Algorithms”
data, software, hardware, and research
Larger and more
sophisticated datasets
Faster hardware
and better software
Larger and more
sophisticated models
Research breakthroughs for
training models
Increasing interconnectivity in the
research community (TensorFlow,
Theano, Caffe, Torch)
Increasing Availability, Use and Expertise
of Data Value, Governance and
Engineering
Increasing Maturity of
Cloud Computing and
Processing Power
Increased Development and
Experience of Learning Algorithms
(AlexNet, BatchNorm, DeepLearning)
https://spectrum-ieee-org.cdn.ampproject.org/c/s/spectrum.ieee.org/amp/stop-
calling-everything-ai-machinelearning-pioneer-says-2652904044
What are Learning Algorithms?
Artificial Intelligence is somewhat inaccurate as
systems are not intelligent alas, yet they learn.
It is a set of algorithms that learn from data to make
predictions .
What can Neural Networks (NN’s) or perceptron do?
11
MACHINE LEARNING
Dislike
Like
Provide training examples Distinguish likes from dislikes
Learn useful features
<Citrus-ness>
<Shape>
<
T
e
x
t
u
r
e
>
Define fields to describe fruit
<Sweetness= ? >
<Shape= ? >
<Colour= ? >
Pre-program rules
If <round> & <sweet>
Or if <red> & not <sour>
Or if <green> & <sour>
Provide input and get fixed output or error
<Apple> = Like
<Kiwi> = Like
<Banana> = ???
RULES-BASED SYSTEM
<Citrus-ness>
<Shape>
<
T
e
x
t
u
r
e
>
Example: Line fitting
Let’s simplify the progression
Input
Input
Input
Hand-designed
rules
Output
Learned simple
features
Learned complex
features
Mapping from
features
Output
Hand-designed
features
Mapping from
features
Output
Rules-based systems
1960’s
Classic machine learning
2000’s
Deep learning
2020’s
Input
Random
Probability
Distribution
Output
Stochastic systems
1980’s
Hierarchical Abstractions and their power
14
Types of Learning Possible
Examples of AI Disciplines applied in Enterprise
5 SPOKES AI FRAMEWORK
What are Learning Technologies Components?
Sensing the world
Perception
Learning from every
interaction
Communication
Optimizing to specific
outcomes
Decision making
Understanding
concepts & relations
Reasoning
Taking actions in the
world to achieve goals
Interaction
Computer Vision
Natural Language
Understanding & Generation
Forecasting and Operations
Research
Knowledge Graphs
and Representations
Reinforcement Learning
Answer questions about a scene
Determine if a growth is cancerous or not
Infer what happened to
characters in a story
Drive on city streets and highways
Identify objects in a scene
Sensing the world
Perception
Can I verify the face of the customer?
COMPUTER VISION
Perception: Vision and its applications
https://aidemos.microsoft.com/computer-vision
Try it your self
Vision Leading Practice
Watch an intro class to Computer Vision @
https://www.youtube.com/watch?v=CLOAswsxudo
KNOWLEDGE GRAPHS
Understanding
concepts & relations
Reasoning
Are our customer segments mapped
to market trends?
Reasoning: Knowledge Representations
https://www.connectedpapers.com/mai
n/2cf3a6a01dfaaf5b399fd0c1508690d0
d3da318b/Smartphone-Price-Prediction-
in-Retail-Industry-Using-Machine-
Learning-Techniques/graph
Try it your self
Knowledge Graph Basic Architecture
https://medium.com/octavian-ai/deep-learning-with-knowledge-graphs-3df0b469a61a
Reasoning : Use case Covid 19 treatment
Knowledge
Graphs
Leading
Practice
NATURAL LANGUAGE
Z
Learning from every
interaction
Communication
Is the customer happy with our service?
Communication: Natural Language U/G/P
https://corenlp.run/
Try it your self
Natural
Language
Leading Practice
(GPT3- Oracle)
https://gpt3demo.com/
Other Applications today For NLP/G/U
Abstract Summarization helps us understand your Context:
FORECASTING & OPERATIONS
RESEARCH
Optimizing to specific
outcomes
Decision making
Determine future price of a stock
given volatility
https://towardsdatascience.com/deep-learning-for-time-series-classification-inceptiontime-245703f422db
letting the model learn how to process time series data
on its own is a more promising solution when dealing
with unstructured noisy data. Autoregressive CNN for
Asynchronous Time Series
Decision: Time Series and its applications
https://youtu.be/U9yZIaVMa2c
Try it your self
Decision: Time Series and its applications
Time
Series
Best
Practice
Time
Series
Best
Practice
Decision: Time Series and its applications
Time
Series
Best
Practice
Decision: Time Series and its applications
REINFORCEMENT LEARNING
Taking actions in the
world to achieve goals
Interaction
Autonomous Investment for ROI
guarantees
Interaction: Reinforcement Learning
Reward Functions
https://youtu.be/n2gE7n11h1Y
Try it your self
Interaction: Reinforcement Learning and its
Applications
Reinforcement Learning:
Dynamic Treatment Regimes
https://arxiv.org/pdf/1908.08796.pdf
Best approach to optimal decision making to Game
against a disease
https://opendatascience.com/deep-learning-research-review-week-2-reinforcement-learning/
Reinforcement
Learning:
Dynamic Treatment
Regimes
Interaction: Reinforcement
Learning and its Applications
INTRO TO AI
CONCEPTS &
TERMINOLOGIES
Webinar 2
LUIS F GONZALEZ / ALVIN NG
Agenda
• Use case Workshop
• “Decision Needs Analysis”
• AI Solution Template
• Team Presentations
• Intro to Ethical AI
• Fairness. Ethics. Accountability. Transparency.
• Data vs Model
• AI Global Standards
Use Case Workshop
Innovative thoughts – Retail Banking & AI
Innovative thoughts – Commercial Banking & AI
Intro to ai application emeritus uob-final
Data Driven -Intelligence Theory
1
Learning
Focus on retaining correlations in
intelligent repositories and
reapplication of inferences across
the company. Terms Like Deep
Learning, Representations and
Autonomous Entity
3
Root Cause Analysis
Focus on correlation and inference
building with a specific context to
the business. Terms like Intelligent
Reports and Smart Machines, .
5
Collection
The focus on Data acquisition
Sensoring and Governance to lay
the foundation for Data. Terms like
Big Data and Data Lakes
DashBoards and Control reporting.
2
Simulation
Focus on feedback loops to
forecasting results and accuracy on
predictions models. Terms life
Digital Twin, Lifeing Modelling.
What happened?
What is happening?
Why did it happened?
What will happen?
What
should
happen?
Descriptive Statistics
Inferential Statistics
Set 1- Decision Needs Analysis
What critical business QUESTIONS do you need to
answer within your department?
Why is it important to know? What DECISION will you
make with this information?
Who will use
information?
How often will you use this
information?
1
What are the key predictors of loan defaults in 25 to
30 year Old Single Professionals?
This indicates the highest risk yet the highest reward
lending profile so we are looking to increase this sector of
our loans while running more predictions to better
underwrite the risk of defaults.
Loan Risk Assessor Weekly Loan Application Revie
What data is necessary to make this Decision Today? (Signals) What potential Models would we use?
(Prediction, Knowledge, Classification, Clustering, Forecast, Vision, NL)
1
What are the key predictors of loan defaults in 25 to 30 year Old
Single Professionals?
This indicates the highest risk yet the highest reward lending
profile so we are looking to increase this sector of our loans
while running more predictions to better underwrite the risk of
defaults.
Ste 2- Use case Template
se Case ID: F.21 Use Case Title: Loan Risk Predictor & Underwriting Intelligence
Data Maturity Level
How Mature are we to deliver use case?
Value Objective (Objective Key Result):
What is the estimated % Increase in Revenue, or Reduction of Risk % per loan category if you had the answer?
Driving Business Unit:
Contributing Business Unit: NA
Use Case Description
Describe what the use case would do and how would the insight be consumed?
Potential AI Technology / Learning Algorithm Techniques
Describe what kind of Learning Algorithm would you use for this use case and why?
Use Case Complexity
Gage Complexity
Feasibility Window
Gage Feasibility Window
Data Implications
What kind of Data would we need for this use case? Comment on Cleansing, Modelling, Annotation, etc.
Architectural / Infrastructure / Sensing Considerations / UX CX
Any new Sensing or existing architectures that will need to be considered?
Use Case Examples
Link use cases, research papers or offerings in the market that cover your idea.
Notes
Mention other considerations
Ethical AI
Sensing the world
Perception
Learning from every
interaction
Communication
Optimizing to specific
outcomes
Decision making
Understanding
concepts & relations
Reasoning
Taking actions in the
world to achieve goals
Interaction
Computer Vision
Natural Language
Understanding & Generation
Forecasting and Operations
Research
Knowledge Graphs
and Representations
Reinforcement Learning
Answer questions about a scene
Determine if a growth is cancerous or not
Infer what happened to
characters in a story
Drive on city streets and highways
Identify objects in a scene
Mis-identification of Threat
Dis-advantaging Groups
Promoting Hate Speech
Incrementing Market Volatility
Pedestrian Fatality -Autonomous Vehicles
What are the implications to humans?
Managing Enterprise AI
Source: https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/getting-to-know-and-manage-your-biggest-ai-risks
Fairness Ethics Accountability Transparency
FEAT principles were created
to guide better deployment of AI
Justifiability
Accuracy & Bias
Internal &
External Outcome
Explainability
Interpretability
Align to our Ethos
A I A S I A P A C I F I C I N S T I T U T E
AI & Fairness
Is the data used a fair representation
of reality.
Is our model having Unintended
Consequences, Systemic Issues?
Fairness Example
AI & Transparency
Strong evidence on the accuracy of
the output for high-stake decisions.
Interpretation- why model output is counter-
intuitive & do I trust it?
Going beyond model debugging
What kind of action can we drive?
Actionable XAI
Explanations that drive actions
“I need to understand why a model
made a decision so I can complete a
regulatory audit report”
Human-AI Interaction for XAI
AI can interact and also learn from
human insight
“I want to easily see the reasoning so I
can correct errors and give better
feedback on what I want the output to
be”
End to End XAI
Moving away explaining a model to
explaining a business process.
“If I am assembling a car,
understanding every piece separately
is not sufficient. I must be able to audit
the assembly process.”
1 2 3
55
AI for Compliance
Right to an explanation if receiving
an adverse decision
Why did we decide an unpopular decision?
Element AI | Copyright © 2020 | Strictly Confidential
Government
Systems
Designer
Research
Data
Vendor
AI Model
Service
Vendor
Platform User
Environment
And it becomes more complicated...
Who is accountable now?
AI for Bias
Ensure that people are not being unfairly or
unknowingly excluded
Source: https://searchenterpriseai.techtarget.com/feature/Combating-racial-bias-in-AI
AI for Generalization
Ensure that the right model is
used for our business objective
(Concept Drift)
Data & Concept Governance
Source: https://twitter.com/AporiaAi/status/1406999597575254018/photo/1
IEEE P7003TM Standard for Algorithmic Bias
Considerations
•IEEE P7000: Model Process for Addressing Ethical Concerns During System Design
•IEEE P7001: Transparency of Autonomous Systems
•IEEE P7002: Data Privacy Process
•IEEE P7003: Algorithmic Bias Considerations
•IEEE P7004: Standard on Child and Student Data Governance
•IEEE P7005: Standard on Employer Data Governance
•IEEE P7006: Standard on Personal Data AI Agent Working Group
•IEEE P7007: Ontological Standard for Ethically Driven Robotics and Automation
Systems
•IEEE P7008: Standard for Ethically Driven Nudging for Robotic, Intelligent and
Autonomous Systems
•IEEE P7009: Standard for Fail-Safe Design of Autonomous and Semi-Autonomous
Systems
•IEEE P7010: Wellbeing Metrics Standard for Ethical Artificial Intelligence and
Autonomous Systems
Source: https://doi.org/10.1145/3194770.3194773
INTRO TO AI
CONCEPTS &
TERMINOLOGIES
Appendix
LUIS F GONZALEZ / ALVIN NG
Competencies needed in an Enterprise for AI
64
5
Object Detection
& Monitoring
Robust detection, counting and tracking of
objects and people in a wide variety of
environments, enabling valuable
workflows in many real-world situations.
Image Classification
Video Alteration
Object Tracking and Counting
6 Optimization
AI-powered optimization boosts
the efficiency of business processes and
tasks, maximizing lift and ROI compared to
traditional optimization methods.
Routing
Disruption management
Re-optimization
7 Explainability
Making your AI explainable to users helps
drive adoption and lowers the barrier of
entry for users.
Technical Explanations
Bias Evaluation and Tracking
Sample-based Explanations
And more including...
● Recommender systems
● Assignment with constraints
● Association rule learning
● Human-AI interaction
● Image segmentation
● Image clustering
● Routing with constraints
● etc..
4 Time-Series Forecasting
Best-in-class AI-powered forecasting
provides better accuracy and can deliver
lift for a wide range of forecasting
scenarios.
Hybrid Forecasting Models
Statistical Forecasting
Deep-learning Forecasting Models
3 Anomaly Detection
Detect anomalies on objects in
natural environments and in various types
of data, allowing for near real-time
reaction.
Visual Anomaly Detection
Event-based Anomaly Detection
Anomalies in Forecasting Data
1 Text Extraction & Analysis
Accelerate the extraction of insights from
multiple forms of text, catching signals
that are easily overlooked by humans.
Text Summarization
Sentiment Analysis
Text Classification
2
Optical Character Recognition
Instantly transcribe text from natural
environments or digital documents,
reducing manual work and enabling
automation.
Documents
Handwritten Notes
Live Scenes and Video

More Related Content

PPTX
Intro to ai for grid & ethical AI
PPTX
Prepping the Analytics organization for Artificial Intelligence evolution
PDF
1ii. Mandarine.Tech AI MINT - OVERVIEW
PPTX
Deep learning fast and slow, a responsible and explainable AI framework - Ahm...
PDF
Cutting Edge Predictive Analytics with Eric Siegel
PDF
BDW16 London - Amjad Zaim, Cognitro Analytics: How Deep is Your Learning
PPTX
Introduction to data science and candidate data science projects
Intro to ai for grid & ethical AI
Prepping the Analytics organization for Artificial Intelligence evolution
1ii. Mandarine.Tech AI MINT - OVERVIEW
Deep learning fast and slow, a responsible and explainable AI framework - Ahm...
Cutting Edge Predictive Analytics with Eric Siegel
BDW16 London - Amjad Zaim, Cognitro Analytics: How Deep is Your Learning
Introduction to data science and candidate data science projects

What's hot (20)

PPTX
Future of datascience
PDF
Consumer Behavior: Factors Affecting Member Attrition and Retention
PDF
Course - Machine Learning Basics with R
PDF
Predictive analytics 2025_br
PDF
Perspectives on Machine Learning
PPTX
Machine learning in Banks
PDF
1305 track 3 siegel
PPTX
A bridge between two worlds – where qual and quant meet: Slides from UX Austr...
PDF
Business Analytics Pitfalls
PDF
1645 track 3 porter
PPTX
Integrating AI - Business Applications
PDF
Impact of AI on Business Intelligence
PPTX
Into AB experiments
PDF
Cognitive Computing.PDF
PDF
AXA x DSSG Meetup Sharing (Feb 2016)
PPTX
User Insights, Data Driven Design, and Stakeholder Buy In
PPTX
The Future of Information - Experian Knows Big Data Analytics
PDF
Practical Explainable AI: How to build trustworthy, transparent and unbiased ...
PPTX
Analytics in business
PPTX
Predictive Analytics: Business Perspective & Use Cases
Future of datascience
Consumer Behavior: Factors Affecting Member Attrition and Retention
Course - Machine Learning Basics with R
Predictive analytics 2025_br
Perspectives on Machine Learning
Machine learning in Banks
1305 track 3 siegel
A bridge between two worlds – where qual and quant meet: Slides from UX Austr...
Business Analytics Pitfalls
1645 track 3 porter
Integrating AI - Business Applications
Impact of AI on Business Intelligence
Into AB experiments
Cognitive Computing.PDF
AXA x DSSG Meetup Sharing (Feb 2016)
User Insights, Data Driven Design, and Stakeholder Buy In
The Future of Information - Experian Knows Big Data Analytics
Practical Explainable AI: How to build trustworthy, transparent and unbiased ...
Analytics in business
Predictive Analytics: Business Perspective & Use Cases
Ad

Similar to Intro to ai application emeritus uob-final (20)

PDF
ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
PDF
Lunch and Learn Artificial intelligence
PPTX
SplunkLive! Paris 2018: Splunk And AI 101
DOCX
Discussion - Weeks 1–2COLLAPSETop of FormShared Practice—Rol.docx
PDF
Cognitive Computing - A Primer
PDF
Data Analysis - Making Big Data Work
PDF
Crack the AI-900 Exam in 2025 with Confidence – Real Dumps & Practice Questio...
PDF
Microsoft Azure AI Fundamentals: Introduction to AI Concepts and Azure AI Ser...
PDF
The Black Box: Interpretability, Reproducibility, and Data Management
PDF
AI Orange Belt - Session 2
PDF
AI 2023.pdf
PPTX
SplunkLive! Munich 2018: Get More From Your Machine Data Splunk & AI
PDF
Introduction-to-Data-Science.pdf
PDF
Introduction-to-Data-Science.pdf
PPTX
Intelligent Assistance for Knowledge Workers.pptx
PDF
Machine learning at b.e.s.t. summer university
PPTX
Introduction Business Analytics
PPT
BAQMaR - Conference Evening
PPTX
The Value of Pervasive Analytics
PDF
Building a Semantic Layer of your Data Platform
ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
Lunch and Learn Artificial intelligence
SplunkLive! Paris 2018: Splunk And AI 101
Discussion - Weeks 1–2COLLAPSETop of FormShared Practice—Rol.docx
Cognitive Computing - A Primer
Data Analysis - Making Big Data Work
Crack the AI-900 Exam in 2025 with Confidence – Real Dumps & Practice Questio...
Microsoft Azure AI Fundamentals: Introduction to AI Concepts and Azure AI Ser...
The Black Box: Interpretability, Reproducibility, and Data Management
AI Orange Belt - Session 2
AI 2023.pdf
SplunkLive! Munich 2018: Get More From Your Machine Data Splunk & AI
Introduction-to-Data-Science.pdf
Introduction-to-Data-Science.pdf
Intelligent Assistance for Knowledge Workers.pptx
Machine learning at b.e.s.t. summer university
Introduction Business Analytics
BAQMaR - Conference Evening
The Value of Pervasive Analytics
Building a Semantic Layer of your Data Platform
Ad

Recently uploaded (20)

PDF
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
PPTX
Machine Learning_overview_presentation.pptx
PPT
“AI and Expert System Decision Support & Business Intelligence Systems”
PDF
A comparative analysis of optical character recognition models for extracting...
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
Agricultural_Statistics_at_a_Glance_2022_0.pdf
PDF
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
PDF
Electronic commerce courselecture one. Pdf
PDF
Encapsulation theory and applications.pdf
PDF
The Rise and Fall of 3GPP – Time for a Sabbatical?
PDF
Approach and Philosophy of On baking technology
PDF
Assigned Numbers - 2025 - Bluetooth® Document
PDF
NewMind AI Weekly Chronicles - August'25-Week II
PPTX
MYSQL Presentation for SQL database connectivity
PPTX
Spectroscopy.pptx food analysis technology
PPTX
Tartificialntelligence_presentation.pptx
PDF
Encapsulation_ Review paper, used for researhc scholars
PPTX
Programs and apps: productivity, graphics, security and other tools
PDF
MIND Revenue Release Quarter 2 2025 Press Release
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
TokAI - TikTok AI Agent : The First AI Application That Analyzes 10,000+ Vira...
Machine Learning_overview_presentation.pptx
“AI and Expert System Decision Support & Business Intelligence Systems”
A comparative analysis of optical character recognition models for extracting...
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
Agricultural_Statistics_at_a_Glance_2022_0.pdf
Blue Purple Modern Animated Computer Science Presentation.pdf.pdf
Electronic commerce courselecture one. Pdf
Encapsulation theory and applications.pdf
The Rise and Fall of 3GPP – Time for a Sabbatical?
Approach and Philosophy of On baking technology
Assigned Numbers - 2025 - Bluetooth® Document
NewMind AI Weekly Chronicles - August'25-Week II
MYSQL Presentation for SQL database connectivity
Spectroscopy.pptx food analysis technology
Tartificialntelligence_presentation.pptx
Encapsulation_ Review paper, used for researhc scholars
Programs and apps: productivity, graphics, security and other tools
MIND Revenue Release Quarter 2 2025 Press Release
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx

Intro to ai application emeritus uob-final

  • 1. INTRO TO AI CONCEPTS & TERMINOLOGIES Webinar 1 LUIS F GONZALEZ / ALVIN NG
  • 2. Agenda Concepts of AI (Learning Algorithms) 30mins Understanding AI (5 Spokes Framework) 60 mins • Reasoning • Communication • Decision Making • Interaction Team Exercise 30 mins
  • 5. Data Driven -Intelligence Theory Key Question
  • 6. The path to AI (the search for “Learnings”) 5 Learning Focus on retaining correlations in intelligent repositories and reapplication of inferences across the company. Terms Like Deep Learning, Representations and Autonomous Entity 3 Root Cause Analysis Focus on correlation and inference building with a specific context to the business. Terms like Intelligent Reports and Smart Machines, . 1 Collection The focus on Data acquisition Sensoring and Governance to lay the foundation for Data. Terms like Big Data and Data Lakes DashBoards and Control reporting. 4 Simulation Focus on feedback loops to forecasting results and accuracy on predictions models. Terms life Digital Twin, Lifeing Modelling. What happened? What is happening? Why did it happened? What will happen? What should happen? Descriptive Statistics Inferential Statistics 2 Processing Focus on getting Information out of data. Terms like Data Analytics, Data Mining & Analytic Reporting.
  • 8. 8 Learn user’s behaviour based on voice commands and can adjust settings automatically in subsequent interactions Target user with personalized products and services ads based on their demographic profile, search history, visited sites, liked social media posts, etc. Improve efficiency/quality in servicing customers by using AI assistants (e.g., chatbots, robo-greeters in bank branches and cardless ATM machines via facial recognition) Detect suspicious/fraudulent activities in network and/or transactions using predictive analytics Recommend music or videos based on user’s historical consumption and preferences Provide best driving routes, ETA, and/or match drivers with riders based on historical and real- time data Smart Home Devices Media & Entertainment Navigation and Transportation E-commerce & Targeted Ads Customer Service Assistants Security and Fraud Detection What we see every day….
  • 9. Machine Assisted Intelligence “Learning Algorithms” data, software, hardware, and research Larger and more sophisticated datasets Faster hardware and better software Larger and more sophisticated models Research breakthroughs for training models Increasing interconnectivity in the research community (TensorFlow, Theano, Caffe, Torch) Increasing Availability, Use and Expertise of Data Value, Governance and Engineering Increasing Maturity of Cloud Computing and Processing Power Increased Development and Experience of Learning Algorithms (AlexNet, BatchNorm, DeepLearning) https://spectrum-ieee-org.cdn.ampproject.org/c/s/spectrum.ieee.org/amp/stop- calling-everything-ai-machinelearning-pioneer-says-2652904044
  • 10. What are Learning Algorithms? Artificial Intelligence is somewhat inaccurate as systems are not intelligent alas, yet they learn. It is a set of algorithms that learn from data to make predictions .
  • 11. What can Neural Networks (NN’s) or perceptron do? 11 MACHINE LEARNING Dislike Like Provide training examples Distinguish likes from dislikes Learn useful features <Citrus-ness> <Shape> < T e x t u r e > Define fields to describe fruit <Sweetness= ? > <Shape= ? > <Colour= ? > Pre-program rules If <round> & <sweet> Or if <red> & not <sour> Or if <green> & <sour> Provide input and get fixed output or error <Apple> = Like <Kiwi> = Like <Banana> = ??? RULES-BASED SYSTEM <Citrus-ness> <Shape> < T e x t u r e >
  • 13. Let’s simplify the progression Input Input Input Hand-designed rules Output Learned simple features Learned complex features Mapping from features Output Hand-designed features Mapping from features Output Rules-based systems 1960’s Classic machine learning 2000’s Deep learning 2020’s Input Random Probability Distribution Output Stochastic systems 1980’s
  • 15. Types of Learning Possible
  • 16. Examples of AI Disciplines applied in Enterprise
  • 17. 5 SPOKES AI FRAMEWORK
  • 18. What are Learning Technologies Components? Sensing the world Perception Learning from every interaction Communication Optimizing to specific outcomes Decision making Understanding concepts & relations Reasoning Taking actions in the world to achieve goals Interaction Computer Vision Natural Language Understanding & Generation Forecasting and Operations Research Knowledge Graphs and Representations Reinforcement Learning Answer questions about a scene Determine if a growth is cancerous or not Infer what happened to characters in a story Drive on city streets and highways Identify objects in a scene
  • 19. Sensing the world Perception Can I verify the face of the customer? COMPUTER VISION
  • 20. Perception: Vision and its applications https://aidemos.microsoft.com/computer-vision Try it your self
  • 21. Vision Leading Practice Watch an intro class to Computer Vision @ https://www.youtube.com/watch?v=CLOAswsxudo
  • 22. KNOWLEDGE GRAPHS Understanding concepts & relations Reasoning Are our customer segments mapped to market trends?
  • 24. Knowledge Graph Basic Architecture https://medium.com/octavian-ai/deep-learning-with-knowledge-graphs-3df0b469a61a
  • 25. Reasoning : Use case Covid 19 treatment Knowledge Graphs Leading Practice
  • 26. NATURAL LANGUAGE Z Learning from every interaction Communication Is the customer happy with our service?
  • 27. Communication: Natural Language U/G/P https://corenlp.run/ Try it your self
  • 29. Other Applications today For NLP/G/U Abstract Summarization helps us understand your Context:
  • 30. FORECASTING & OPERATIONS RESEARCH Optimizing to specific outcomes Decision making Determine future price of a stock given volatility
  • 31. https://towardsdatascience.com/deep-learning-for-time-series-classification-inceptiontime-245703f422db letting the model learn how to process time series data on its own is a more promising solution when dealing with unstructured noisy data. Autoregressive CNN for Asynchronous Time Series Decision: Time Series and its applications https://youtu.be/U9yZIaVMa2c Try it your self
  • 32. Decision: Time Series and its applications Time Series Best Practice
  • 35. REINFORCEMENT LEARNING Taking actions in the world to achieve goals Interaction Autonomous Investment for ROI guarantees
  • 36. Interaction: Reinforcement Learning Reward Functions https://youtu.be/n2gE7n11h1Y Try it your self
  • 37. Interaction: Reinforcement Learning and its Applications Reinforcement Learning: Dynamic Treatment Regimes https://arxiv.org/pdf/1908.08796.pdf Best approach to optimal decision making to Game against a disease https://opendatascience.com/deep-learning-research-review-week-2-reinforcement-learning/
  • 39. INTRO TO AI CONCEPTS & TERMINOLOGIES Webinar 2 LUIS F GONZALEZ / ALVIN NG
  • 40. Agenda • Use case Workshop • “Decision Needs Analysis” • AI Solution Template • Team Presentations • Intro to Ethical AI • Fairness. Ethics. Accountability. Transparency. • Data vs Model • AI Global Standards
  • 42. Innovative thoughts – Retail Banking & AI
  • 43. Innovative thoughts – Commercial Banking & AI
  • 45. Data Driven -Intelligence Theory 1 Learning Focus on retaining correlations in intelligent repositories and reapplication of inferences across the company. Terms Like Deep Learning, Representations and Autonomous Entity 3 Root Cause Analysis Focus on correlation and inference building with a specific context to the business. Terms like Intelligent Reports and Smart Machines, . 5 Collection The focus on Data acquisition Sensoring and Governance to lay the foundation for Data. Terms like Big Data and Data Lakes DashBoards and Control reporting. 2 Simulation Focus on feedback loops to forecasting results and accuracy on predictions models. Terms life Digital Twin, Lifeing Modelling. What happened? What is happening? Why did it happened? What will happen? What should happen? Descriptive Statistics Inferential Statistics
  • 46. Set 1- Decision Needs Analysis What critical business QUESTIONS do you need to answer within your department? Why is it important to know? What DECISION will you make with this information? Who will use information? How often will you use this information? 1 What are the key predictors of loan defaults in 25 to 30 year Old Single Professionals? This indicates the highest risk yet the highest reward lending profile so we are looking to increase this sector of our loans while running more predictions to better underwrite the risk of defaults. Loan Risk Assessor Weekly Loan Application Revie What data is necessary to make this Decision Today? (Signals) What potential Models would we use? (Prediction, Knowledge, Classification, Clustering, Forecast, Vision, NL) 1 What are the key predictors of loan defaults in 25 to 30 year Old Single Professionals? This indicates the highest risk yet the highest reward lending profile so we are looking to increase this sector of our loans while running more predictions to better underwrite the risk of defaults.
  • 47. Ste 2- Use case Template se Case ID: F.21 Use Case Title: Loan Risk Predictor & Underwriting Intelligence Data Maturity Level How Mature are we to deliver use case? Value Objective (Objective Key Result): What is the estimated % Increase in Revenue, or Reduction of Risk % per loan category if you had the answer? Driving Business Unit: Contributing Business Unit: NA Use Case Description Describe what the use case would do and how would the insight be consumed? Potential AI Technology / Learning Algorithm Techniques Describe what kind of Learning Algorithm would you use for this use case and why? Use Case Complexity Gage Complexity Feasibility Window Gage Feasibility Window Data Implications What kind of Data would we need for this use case? Comment on Cleansing, Modelling, Annotation, etc. Architectural / Infrastructure / Sensing Considerations / UX CX Any new Sensing or existing architectures that will need to be considered? Use Case Examples Link use cases, research papers or offerings in the market that cover your idea. Notes Mention other considerations
  • 49. Sensing the world Perception Learning from every interaction Communication Optimizing to specific outcomes Decision making Understanding concepts & relations Reasoning Taking actions in the world to achieve goals Interaction Computer Vision Natural Language Understanding & Generation Forecasting and Operations Research Knowledge Graphs and Representations Reinforcement Learning Answer questions about a scene Determine if a growth is cancerous or not Infer what happened to characters in a story Drive on city streets and highways Identify objects in a scene Mis-identification of Threat Dis-advantaging Groups Promoting Hate Speech Incrementing Market Volatility Pedestrian Fatality -Autonomous Vehicles What are the implications to humans?
  • 50. Managing Enterprise AI Source: https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/getting-to-know-and-manage-your-biggest-ai-risks
  • 51. Fairness Ethics Accountability Transparency FEAT principles were created to guide better deployment of AI Justifiability Accuracy & Bias Internal & External Outcome Explainability Interpretability Align to our Ethos
  • 52. A I A S I A P A C I F I C I N S T I T U T E AI & Fairness Is the data used a fair representation of reality. Is our model having Unintended Consequences, Systemic Issues?
  • 54. AI & Transparency Strong evidence on the accuracy of the output for high-stake decisions. Interpretation- why model output is counter- intuitive & do I trust it?
  • 55. Going beyond model debugging What kind of action can we drive? Actionable XAI Explanations that drive actions “I need to understand why a model made a decision so I can complete a regulatory audit report” Human-AI Interaction for XAI AI can interact and also learn from human insight “I want to easily see the reasoning so I can correct errors and give better feedback on what I want the output to be” End to End XAI Moving away explaining a model to explaining a business process. “If I am assembling a car, understanding every piece separately is not sufficient. I must be able to audit the assembly process.” 1 2 3 55
  • 56. AI for Compliance Right to an explanation if receiving an adverse decision Why did we decide an unpopular decision?
  • 57. Element AI | Copyright © 2020 | Strictly Confidential Government Systems Designer Research Data Vendor AI Model Service Vendor Platform User Environment And it becomes more complicated... Who is accountable now?
  • 58. AI for Bias Ensure that people are not being unfairly or unknowingly excluded
  • 60. AI for Generalization Ensure that the right model is used for our business objective (Concept Drift)
  • 61. Data & Concept Governance Source: https://twitter.com/AporiaAi/status/1406999597575254018/photo/1
  • 62. IEEE P7003TM Standard for Algorithmic Bias Considerations •IEEE P7000: Model Process for Addressing Ethical Concerns During System Design •IEEE P7001: Transparency of Autonomous Systems •IEEE P7002: Data Privacy Process •IEEE P7003: Algorithmic Bias Considerations •IEEE P7004: Standard on Child and Student Data Governance •IEEE P7005: Standard on Employer Data Governance •IEEE P7006: Standard on Personal Data AI Agent Working Group •IEEE P7007: Ontological Standard for Ethically Driven Robotics and Automation Systems •IEEE P7008: Standard for Ethically Driven Nudging for Robotic, Intelligent and Autonomous Systems •IEEE P7009: Standard for Fail-Safe Design of Autonomous and Semi-Autonomous Systems •IEEE P7010: Wellbeing Metrics Standard for Ethical Artificial Intelligence and Autonomous Systems Source: https://doi.org/10.1145/3194770.3194773
  • 63. INTRO TO AI CONCEPTS & TERMINOLOGIES Appendix LUIS F GONZALEZ / ALVIN NG
  • 64. Competencies needed in an Enterprise for AI 64 5 Object Detection & Monitoring Robust detection, counting and tracking of objects and people in a wide variety of environments, enabling valuable workflows in many real-world situations. Image Classification Video Alteration Object Tracking and Counting 6 Optimization AI-powered optimization boosts the efficiency of business processes and tasks, maximizing lift and ROI compared to traditional optimization methods. Routing Disruption management Re-optimization 7 Explainability Making your AI explainable to users helps drive adoption and lowers the barrier of entry for users. Technical Explanations Bias Evaluation and Tracking Sample-based Explanations And more including... ● Recommender systems ● Assignment with constraints ● Association rule learning ● Human-AI interaction ● Image segmentation ● Image clustering ● Routing with constraints ● etc.. 4 Time-Series Forecasting Best-in-class AI-powered forecasting provides better accuracy and can deliver lift for a wide range of forecasting scenarios. Hybrid Forecasting Models Statistical Forecasting Deep-learning Forecasting Models 3 Anomaly Detection Detect anomalies on objects in natural environments and in various types of data, allowing for near real-time reaction. Visual Anomaly Detection Event-based Anomaly Detection Anomalies in Forecasting Data 1 Text Extraction & Analysis Accelerate the extraction of insights from multiple forms of text, catching signals that are easily overlooked by humans. Text Summarization Sentiment Analysis Text Classification 2 Optical Character Recognition Instantly transcribe text from natural environments or digital documents, reducing manual work and enabling automation. Documents Handwritten Notes Live Scenes and Video