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© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Formerly known as HP PerformanceAnywhere
JoseAracil – jose.aracil@globetesting.com
@globetesting
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.2
What is AppPulse?
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.3
Agenda
• Product Overview
• Demo
• Pricing and Licensing
• Q&A
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Product Overview
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.5
AppPulse – Awareness Video
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.6
Why speed matters
6
Source: http://blog.kissmetrics.com/loading-time/
79% 52%
47% 40%
of consumers expect a web page
to load in 2 seconds or less
of shoppers who are dissatisfied
with website performance are less
likely to buy from the same site
again
abandon a web page that takes
more than 3 seconds to load
of online shoppers state that quick
page loading is important to their
site loyalty
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.7
What is AppPulse?
A lightweight next-generation APM as a
Service solution, focusing on:
• Rapid time to value
• Self service approach
• Modern & simple UI
• Quick time to market
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.9
Rapid time to value
Simple on-boarding
• Rapid and Automated Provisioning
• Guided on-boarding
• One-stop HP SaaS portal (Pronq)
Simple setup &
configuration
• Centralized software download
• Guided data collection configuration
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.10
Synthetic monitoring
- Availability and Performance
Measurements from end user
perspective
- Transaction and location
analysis
- Public PoPs available around the
world
- Self-service setup of Private
PoPs inside customers data
center
- Easy Web and Mobile script
creation
With TruClient
- Re-use of Vugen scripts between
testing and operations
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.11
Application server monitoring
- Deep Application monitoring for
composite applications based on
Java,
.NET and Python
- Application backend layer analysis
- Auto correlate with synthetic
transaction to provide E2E view
- Self service probe installation and
configuration
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.12
Smart predictive analytics
- Helps avoid problems by
understanding
historic norms (Baseline)
- Quickly understand Business
impact
- Quickly understand possible
causes
- Quick resolution with known
patterns
- Predictive alerts
- Metric correlation and investigation
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.13
Predictive analytics value
Collects
Data
Creates
Baselines
Detects
Anomalies
Investigate
Remediate
• Adaptive Baseline – detect metrics
seasonality, trend and create dynamic
baselines
• Topology Analysis – correlate metrics of
related CIs across domains
• Temporal Analysis – differentiate between
spikes and real anomalies
• Historical Analysis – compare with similar
anomalies from the past
• Statistical Learning – learn normal
system behavior and suppress noise
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.14
Fast Resolution
DevOps solution
Correlate App issues with code
changes (ALI)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.15
Fast Feedback
DevOps solution
Collaborate & Open Defect (ALM/AGM)
SaaS
On-prem
Agile Manager
Quality Center
AppPulse
OR
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.16
Industry’s broadest protocol support for synthetic
monitoring.NET
AJAX
AJAX TruClient
C VUser
Citrix 1.8
COM/DCOM
CORBA-java
Siebel – Web
Siebel DB2 CLI
Siebel MSSQL
Siebel Oracle
Real
RMI-Java
Flex
FTP
IMAP
I-mode
Informix
Jacada
JAVA over HTTP
JAVA
Record/Replay
Java VUser
JavaScrip Vuser
JMS
LDAP
Silverlight
Mobile App (HTML/HTTP)
Mobile App TruClient
MSSQL Server
Multi protocol web
ODBC
Oracle (2-tier)
Oracle NCA
PeopleSoft – 8
POP 3
SAP Click and Script
SAP GUI
SAP Web
SMTP
SOAP
Sybase CtLib
Sybase Dblib
Terminal
Emulation[RTE]
Tuxedo 6
Tuxedo 7
VB VUser
Voice XML
WAP
Web [HTTP/HTML]
Web Click and Script
Windows sockets
DB2CLI
DNS
EJB
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Demo
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.18
What YOU get
● Availability and performance from what matters most, the end-user perspective
Executive dashboard
with the information
that is important to the
business. Is my site
up and running?
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.19
How is the performance?
Looks like on
Sunday night the
performance
decreased a bit.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.20
Drill down on network locations
Looks like customers
connecting from
Deutsche Telekom
have slower
response times…
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.21
Further details on the monitored pages
Between 19 and 20
hrs. on Sunday the
Login page was
slower than normal.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.22
Possible causes
Response time almost
doubles between 19
and 21 hrs.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.23
Isolating the problem
Back-end time is defined as the average amount of time that
passes from the receipt of ACK of the initial HTTP request
(usually GET) until the first buffer is successfully received
back from the Web server.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.24
One more thing…
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Pricing and Licensing
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.26
Pricing
AppPulse Trial, 10 Single + 10 Multi for 30 days (free)
AppPulse Single Step Txn, simple monitors, both private and public locations
€12/month/trx
AppPulse Multi Step Txn multi-step synthetic transactions, both private and public
locations €39/month/trx
AppPulse Diagnostics OS Instance , €199/mo/OS Instance
New!
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Q&A
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.28
Contact us!
Need more help?
SaaS Management:
jose.aracil@globetesting.com
SaaS Service Offerings:
jose.lamas@globetesting.com
SaaS Pre-Sales:
david.canadillas@globetesting.com
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.
Thank You

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Introducing AppPulse

  • 1. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Formerly known as HP PerformanceAnywhere JoseAracil – jose.aracil@globetesting.com @globetesting
  • 2. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.2 What is AppPulse?
  • 3. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.3 Agenda • Product Overview • Demo • Pricing and Licensing • Q&A
  • 4. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Product Overview
  • 5. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.5 AppPulse – Awareness Video
  • 6. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.6 Why speed matters 6 Source: http://blog.kissmetrics.com/loading-time/ 79% 52% 47% 40% of consumers expect a web page to load in 2 seconds or less of shoppers who are dissatisfied with website performance are less likely to buy from the same site again abandon a web page that takes more than 3 seconds to load of online shoppers state that quick page loading is important to their site loyalty
  • 7. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.7 What is AppPulse? A lightweight next-generation APM as a Service solution, focusing on: • Rapid time to value • Self service approach • Modern & simple UI • Quick time to market
  • 8. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.9 Rapid time to value Simple on-boarding • Rapid and Automated Provisioning • Guided on-boarding • One-stop HP SaaS portal (Pronq) Simple setup & configuration • Centralized software download • Guided data collection configuration
  • 9. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.10 Synthetic monitoring - Availability and Performance Measurements from end user perspective - Transaction and location analysis - Public PoPs available around the world - Self-service setup of Private PoPs inside customers data center - Easy Web and Mobile script creation With TruClient - Re-use of Vugen scripts between testing and operations
  • 10. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.11 Application server monitoring - Deep Application monitoring for composite applications based on Java, .NET and Python - Application backend layer analysis - Auto correlate with synthetic transaction to provide E2E view - Self service probe installation and configuration
  • 11. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.12 Smart predictive analytics - Helps avoid problems by understanding historic norms (Baseline) - Quickly understand Business impact - Quickly understand possible causes - Quick resolution with known patterns - Predictive alerts - Metric correlation and investigation
  • 12. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.13 Predictive analytics value Collects Data Creates Baselines Detects Anomalies Investigate Remediate • Adaptive Baseline – detect metrics seasonality, trend and create dynamic baselines • Topology Analysis – correlate metrics of related CIs across domains • Temporal Analysis – differentiate between spikes and real anomalies • Historical Analysis – compare with similar anomalies from the past • Statistical Learning – learn normal system behavior and suppress noise
  • 13. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.14 Fast Resolution DevOps solution Correlate App issues with code changes (ALI)
  • 14. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.15 Fast Feedback DevOps solution Collaborate & Open Defect (ALM/AGM) SaaS On-prem Agile Manager Quality Center AppPulse OR
  • 15. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.16 Industry’s broadest protocol support for synthetic monitoring.NET AJAX AJAX TruClient C VUser Citrix 1.8 COM/DCOM CORBA-java Siebel – Web Siebel DB2 CLI Siebel MSSQL Siebel Oracle Real RMI-Java Flex FTP IMAP I-mode Informix Jacada JAVA over HTTP JAVA Record/Replay Java VUser JavaScrip Vuser JMS LDAP Silverlight Mobile App (HTML/HTTP) Mobile App TruClient MSSQL Server Multi protocol web ODBC Oracle (2-tier) Oracle NCA PeopleSoft – 8 POP 3 SAP Click and Script SAP GUI SAP Web SMTP SOAP Sybase CtLib Sybase Dblib Terminal Emulation[RTE] Tuxedo 6 Tuxedo 7 VB VUser Voice XML WAP Web [HTTP/HTML] Web Click and Script Windows sockets DB2CLI DNS EJB
  • 16. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Demo
  • 17. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.18 What YOU get ● Availability and performance from what matters most, the end-user perspective Executive dashboard with the information that is important to the business. Is my site up and running?
  • 18. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.19 How is the performance? Looks like on Sunday night the performance decreased a bit.
  • 19. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.20 Drill down on network locations Looks like customers connecting from Deutsche Telekom have slower response times…
  • 20. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.21 Further details on the monitored pages Between 19 and 20 hrs. on Sunday the Login page was slower than normal.
  • 21. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.22 Possible causes Response time almost doubles between 19 and 21 hrs.
  • 22. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.23 Isolating the problem Back-end time is defined as the average amount of time that passes from the receipt of ACK of the initial HTTP request (usually GET) until the first buffer is successfully received back from the Web server.
  • 23. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.24 One more thing…
  • 24. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Pricing and Licensing
  • 25. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.26 Pricing AppPulse Trial, 10 Single + 10 Multi for 30 days (free) AppPulse Single Step Txn, simple monitors, both private and public locations €12/month/trx AppPulse Multi Step Txn multi-step synthetic transactions, both private and public locations €39/month/trx AppPulse Diagnostics OS Instance , €199/mo/OS Instance New!
  • 26. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Q&A
  • 27. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted.28 Contact us! Need more help? SaaS Management: jose.aracil@globetesting.com SaaS Service Offerings: jose.lamas@globetesting.com SaaS Pre-Sales: david.canadillas@globetesting.com
  • 28. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Restricted. Thank You

Editor's Notes

  • #3: A lightweight Next Generation APM as-a-service product, focusing on: Rapid time to value Self service approach Modern & simple UI Quick time to market
  • #8: A lightweight Next Generation APM as-a-service product, focusing on: Rapid time to value Self service approach Modern & simple UI Quick time to market
  • #9: Of course, the value doesn’t come from the provisioning or configuration experience, per se.The simplification theme translates through application user experience as well. We expect AppPulseis easily approachable and intuitive to use. We’ve included innovations in Problem Prioritization to help customers focus on what needs immediate attention and fast 2-click problem isolation activities.You’re likely hearing (or will hear) a LOT about analytics this week and here again is someplace Analytics is providing great value in quickly helping customers understand the business impact of problems and understand possible root causes – again in two simple clicks.
  • #10: Simplification has been a primary theme and driving influence throughout the development lifecycle to AppPulse.From the first user touches of a web enabled sales channel – where a user can try and buy online – through provisioning and configuration, real focus has been given to creating an excellent user experience.We've automated the customer provisioning experience to help accelerate time to value and created guided on-boarding workflows to help customers quickly and easily monitor their applications.A new and enhanced one-stop HP SaaS portal provides customers with access to applications and support.And a simplified setup and configuration process that includes a single centralized place to download and configure software and data collectors……all reflect this commitment to simplification and user experience.
  • #14: Service Health Analyzer is the industry’s first predictive analytics tool built on top of a dynamic service model to correlate metric abnormalities with real time topology and business and application context. This unique combination, along with advanced analytics algorithms, enables SHA to predict future problems in large scale environments, prioritize those issues based on business impact, determine whether detected anomalies are result of topology changes and compare them with past anomalies for reducing MTTR. Service Health Analyzer is seamlessly integrated with HP BSM\APM suite and supports data collected by components of that suite and by third party sources.The core of Service Health Analyzer is the Run-Time Anomaly Detection (RAD) Engine. The RAD Engine correlates abnormal metrics with Topology information from the BSM Run-Time Service Model to define an anomaly. SHA automatically combines hundreds of baseline breaches associated with a single service into one event. Typically, anomalies are represented by a topology of connected IT configuration items—such as servers, software elements, and applications—and the abnormal metrics on each. Once an anomaly is identified, an event is sent into the BSM 9 event sub-system, OMi, and the Performance Analytics KPI is set to critical. Active anomalies can predict future service outages before users are impacted.
  • #15: For example, In AppPulse, tight integration to HP Application Lifecycle Management and Application Lifecycle Intelligence give users insight into possible development and build related causes when production problems occur.Server performance details show relationships to code build and deployment activities along with details regarding the developers that worked on the build, associated requirements, defects, and changes.
  • #16: With these details, a AppPulse user can quickly use the solution to collaborate with the right people in real-time with the option open up build appropriate and specific defects in HP ALM or Agile Manager. Users can take and include screenshots right from within AppPulse and include them in collaboration activities so even an offline user will be able to quickly look at the same details through a common “user experience”.Advantage over similar synchronizer that our competitors offer is that the two platforms that we sync between are the same platform. The data types are extremely similar – it is a natural synchronization – something that our competitors cannot achieve in the same way we are able to.