Introducing Diagramming 2.0
This document discusses how new diagramming technologies can help meeting planners and hotels align their objectives and improve operations. It notes that meeting planners prioritize familiar destinations, low costs, technology, responsiveness, and expectations being met, while hotels prioritize quick room turns, increased sales, outstanding customer service, and breaks. The document argues that diagrams are the foundation for events and facilitate sales, coordination and service, and that new "diagrams 2.0" technologies make diagrams more contextual, collaborative, accessible, device-agnostic and beautiful. It shares quotes from customers praising Social Tables software for allowing clients to easily amend space templates and map out setups.
Introducing Diagramming 2.0
- 1. Revenge of the Floor Plans How diagrams 2.0 can increase revenue, tighten operations and improve customer service
- 2. ALIGNING OBJECTIVES It’s time for planners and hoteliers to speak the same language
- 3. “We need a better understanding of each side.” Meetingsnet
- 4. What does each side want? Meeting Planners • Familiar destinations • Low costs • Technology • Responsiveness • Meets expectations (“as advertised”) Hotels • Quick room turns • Increased sales • Outstanding customer service • A break #InteracitveExercise
- 5. Why is the diagram so important? • It’s the foundation of an event or meeting. • It facilitates the sale, coordination, and banquet service.
- 6. “Enterprise software is at least 3 years behind consumer.” Jason Lemkin
- 7. Intuitive
- 8. 1/3rd of workers are “anytime, anywhere.” Forrester
- 9. Mobile
- 10. “53% of IT leaders said they expect to increase spending on cloud-based applications over the next 12 months.” Hospitality Technology
- 11. Cloud
- 12. The amount of things we share doubles every year. Mark Zuckerberg
- 13. Sharing
- 14. “If content is king, context is God.”
- 15. Contextual
- 16. How has technology changed the way your run your business? • Turn around to someone next to you. • Introduce yourself. • Reflect over the past 10 years. • Discuss for 60 seconds. #InteracitveExercise
- 17. DIAGRAMMING 2.0
- 18. How do you feel about diagrams? #InteracitveExercise
- 19. What is a diagram? • A floor plan, a room set, or a layout. • A centralized data container for an event or meeting.
- 20. Diagrams should be living, breathing documents.
- 21. Introducing diagrams 2.0 • Contextual • Collaborative • Accessible • Device-Agnostic • Beautiful
- 28. “Social Tables is a great selling tool to assure clients that our space will work for their needs. If there are ever any questions about max sets, I can jump in and amend the templates to my current client’s needs, and easily map out their setup.” Liv Larson CSM Grand Hyatt Seattle “During my 18 years in the hospitality industry, I’ve used every single diagramming solution on the market and Social Tables puts each and every one of them to shame.” Scott Cathcart Director of Catering and CS Hilton Tampa Downtown
- 29. WWW.SOCIALTABLES.COM Start a free trial by visiting…