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1-1
Managerial Accounting:
An Overview
1-2
Financial and Managerial
Accounting: Seven Key Differences
1-3
Organizational Structure
Corporate Organization Chart
Purchasing Personnel Vice President
Operations
Treasurer Controller
Chief Financial
Officer
President
Board of Directors
1-4
Line and Staff Relationships
1-5
Work of Management
Planning
Decision
Making
Controlling
1-6
Planning
Establish Goals.
Specify How Goals
Will Be Achieved.
Develop Budgets.
1-7
Controlling
The control function gathers feedback to
ensure that plans are being followed.
Feedback in the form of performance reports
that compare actual results with the budget
are an essential part of the control function.
1-8
Decision Making
Decision making involves
making a selection among
competing alternatives.
What should
we be selling?
Who should
we be serving?
How should
we execute?
1-9
Why does managerial accounting
matter to your career?
Business Majors
Marketing
Supply Chain
Management
Human
Resource
1-10
Managerial Accounting Activities:
Marketing Majors
How many salespeople should we
plan to hire to serve a new
territory?
How much should we budget for
TV, print, and internet advertising?
Planning
1-11
Managerial Accounting Activities:
Marketing Majors
Are we accumulating too much
inventory during the holiday
shopping season?
Is the budgeted price cut
increasing unit sales as expected?
Controlling
1-12
Managerial Accounting Activities:
Marketing Majors
Should we sell directly to
customers or use a distributor?
Should we sell our services as
one bundle or sell them
separately?
Decision
Making
1-13
Managerial Accounting Activities:
Supply Chain Management Majors
How much should we budget for
next period’s utility expense?
How many units should we plan to
produce next period?
Planning
1-14
Managerial Accounting Activities:
Supply Chain Management Majors
Are we achieving our goal of
reducing the number of defective
units produced?
Did we spend more or less than
expected for the units we actually
produced?
Controlling
1-15
Managerial Accounting Activities:
Supply Chain Management Majors
Should we redesign our
manufacturing process to lower
inventory levels?
Should we buy a new piece of
equipment or upgrade our existing
machine?
Decision
Making
1-16
Managerial Accounting Activities:
Human Resource Management Majors
How much should we plan to
spend on employee recruitment
advertising?
How much should we plan to
spend for occupational safety
training?
Planning
1-17
Managerial Accounting Activities:
Human Resource Management Majors
Are we meeting our goal of
completing timely performance
appraisals?
Is our employee retention rate
exceeding our goals?
Controlling
1-18
Managerial Accounting Activities:
Human Resource Management Majors
Should we hire temporary workers
or full-time employees?
Should we hire an on-site medical
staff to lower our healthcare
costs?
Decision
Making
1-19
Accounting Majors
Many accounting graduates
begin working for public
accounting firms. However,
most leave at some point to
work in other organizations.
The IMA estimates that 80%
of professional accountants in
the U.S. work in non-public
accounting environments.
80%
1-20
Certified Management Accountant
A management accountant
who has the necessary qualifications
and who passes a rigorous professional
exam earns the right to be known as a
Certified Management Accountant
(CMA).
1-21
CMA Exam
Information about becoming a CMA and the CMA program can be accessed
on the IMA’s website at www.imanet.org or by calling 1-800-638-4427.
Part 1 Financial Planning, Performance and Control
Planning, budgeting, and forecasting
Performance management
Cost management
Internal controls
Professional ethics
Part 2 Financial Decision Making
Financial statement analysis
Corporate finance
Decision analysis and risk management
Investment decisions
Professional ethics
1-22
Code of Conduct for
Management Accountants
1-23
IMA Guidelines for Ethical Behavior
1-24
IMA Guidelines for Ethical Behavior
1-25
IMA Guidelines for Ethical Behavior
1-26
IMA Guidelines for Ethical Behavior
1-27
IMA Guidelines for Ethical Behavior
1-28
IMA Guidelines for Resolution
of an Ethical Conflict
• Follow established policies.
• For unresolved ethical conflicts:
 Discuss the conflict with immediate superior or
next highest uninvolved manager.
 Make reference to the Sarbanes-Oxley Act
passed by Congress in 2002 in part to give
legal protection to those reporting
corporate misconduct.
 If immediate superior is the CEO,
consider the board of directors or
the audit committee.
1-29
IMA Guidelines for Resolution
of an Ethical Conflict
• Follow established policies.
• For unresolved ethical conflicts:
 Except where legally prescribed, maintain
confidentiality.
 Clarify issues in a confidential discussion
with an objective advisor.
 Consult an attorney as to legal obligations.
 The last resort is to resign.
1-30
Strategic Management Skills
A strategy
is a “game plan”
that enables a company
to attract customers
by distinguishing itself
from competitors.
The focal point of a
company’s strategy should
be its target customers.
1-31
Customer Value Propositions
Understand and respond to
individual customer needs.
Customer
Intimacy
Strategy
Operational
Excellence
Strategy
Deliver products and services
faster, more conveniently,
and at lower prices.
Product
Leadership
Strategy
Offer higher quality products.
1-32
Enterprise Risk Management
A process used
A process used
by a company to
by a company to
proactively identify
proactively identify
and manage risk.
and manage risk.
Once a company identifies its risks, perhaps the
most common risk management tactic is to reduce
risks by implementing specific controls.
Should I try to avoid the
risk, accept the risk, or
reduce the risk?
1-33
Enterprise Risk Management
Examples of Controls to
Examples of Business Risks Reduce Business Risks
● Products harming customers ● Develop a formal and rigorous
new product testing program
● Losing market share due to the ● Develop an approach for legally
unforeseen actions of competitors gathering information about
competitors' plans and practices
● Poor weather conditions shutting ● Develop contingency plans for
down operations overcoming weather-related
disruptions
● Website malfunction ● Thoroughly test the website
before going "live" on the Internet
● A supplier strike halting the flow ● Establish a relationship with two
of raw materials companies capable of providing
raw materials
● Financial statements unfairly ● Count the physical inventory on
reporting the value of inventory hand to make sure that it agrees
with the accounting records
● An employee accessing ● Create password-protected barriers
unauthorized information that prohibit employees from
obtaining information not needed
to do their jobs
1-34
Process Management
Business functions making up the value chain
Business functions making up the value chain
Product Customer
R&D Design Manufacturing Marketing Distribution Service
A business
process is a series of
steps that are followed in order to
carry out some task in
a business.
1-35
Lean Production
Customer places
an order
Create Production
Order
Generate component
requirements
Production begins
as parts arrive
Goods delivered
when needed
Components
are ordered
Lean Production is often called Just-In-Time (JIT) production.
1-36
Lean Production
Produce goods in
anticipation of Sales
Make Sales from
Finished Goods
Inventory
Traditional Manufacturing
Traditional Manufacturing
Store
Inventory
1-37
Lean Production
Because lean thinking only allows production in
response to customer orders, the number of units
produced tends to equal the number of units sold.
The lean approach also results in fewer defects,
less wasted effort, and quicker customer response
times than traditional production methods.
1-38
A constraint (also called a bottleneck) is anything that
prevents you from getting more of what you want.
The Theory of Constraints (TOC) is based on the
observation that effectively managing the constraint is the
key to success.
The constraint in a system is determined
The constraint in a system is determined
by the step that has the
by the step that has the smallest
smallest capacity.
Theory of Constraints
1-39
4. Recognize that
the weakest link
is stronger.
1. Identify the
weakest link.
2. Allow the
weakest link to
set the tempo.
3. Focus on
improving
the weakest
link.
Only actions
that
strengthen the
weakest link in
the “chain”
improve the
process.
Theory of Constraints
1-40
Measurement Skills
A good manager
complements an
understanding of
strategy, risks, and
business processes with
data-driven analysis.
The key to effective analysis is to understand that
the question you are addressing defines what you
measure and how you analyze the data.
1-41
Measurement Skills
What net income should my company report
to its stockholders?
Measure and report historical data that
complies with applicable rules.
How will my company serve its customers?
Measure and analyze mostly non-financial,
process-oriented data.
Will my company need to borrow money?
Measure and analyze estimated future cash
flows.
1-42
Measurement Skills
Controlling
Planning
Decision
Making
The primary purpose
of this course is to
teach measurement
skills that managers
use to support
planning, controlling,
and decision making
activities.
1-43
Leadership Skills
Six Skills of an Effective Leader
1. Technical competence
2. High integrity
3. Understand how to implement organizational
change
4. Strong communication skills
5. Capable of motivating and mentoring other
people
6. Effectively manage team-based decision
processes
1-44
Mitigate conflicts of
interest and advise others
of potential conflicts.
Abstain from activities that
might discredit the
profession.
Refrain from
conduct that
would prejudice
carrying out
duties ethically.
Integrity
IMA Guidelines for Ethical Behavior
1-45
Corporate Social Responsibility
CSR extends beyond legal compliance
to include voluntary actions that satisfy
stakeholder expectations.
Corporate social responsibility (CSR) is a concept
whereby organizations consider the needs
of all stakeholders when making decisions.
Customers Employees Communities
Suppliers Stockholders
Environmental
& Human Rights
Advocates
1-46
Corporate Social Responsibility
Companies should provide customers with: Companies and their suppliers should provide
● Safe, high quality products that are fairly employees with:
priced ● Safe and humane working conditions
● Competent, courteous, and rapid delivery ● Non-discriminatory treatment and the
of products and services right to organize and file grievances
● Full disclosure of product-related risks ● Fair compensation
● Easy to use information systems for ● Opportunities for training, promotion,
shopping and tracking orders and personal development
Companies should provide suppliers with: Companies should provide communities with:
● Fair contract terms and prompt payments ● Payment of fair taxes
● Reasonable time to prepare orders ● Honest information about plans such as
● Hassle-free acceptance of timely and plant closings
complete deliveries ● Resources that support charities, schools,
● Cooperative rather than unilateral and civic activities
actions ● Reasonable access to media sources
Companies should provide stockholders with: Companies should provide environmental
● Competent management and human rights advocates with:
● Easy access to complete and accurate ● Greenhouse gas emissions data
financial information ● Recycling and resource conservation data
● Full disclosure of enterprise risks ● Child labor transparency
● Honest answers to knowledgeable ● Full disclosure of suppliers located in
questions developing countries
Examples of Corporate Social Responsibility

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Introduction to managerial Accounting.ppt

  • 3. 1-3 Organizational Structure Corporate Organization Chart Purchasing Personnel Vice President Operations Treasurer Controller Chief Financial Officer President Board of Directors
  • 4. 1-4 Line and Staff Relationships
  • 6. 1-6 Planning Establish Goals. Specify How Goals Will Be Achieved. Develop Budgets.
  • 7. 1-7 Controlling The control function gathers feedback to ensure that plans are being followed. Feedback in the form of performance reports that compare actual results with the budget are an essential part of the control function.
  • 8. 1-8 Decision Making Decision making involves making a selection among competing alternatives. What should we be selling? Who should we be serving? How should we execute?
  • 9. 1-9 Why does managerial accounting matter to your career? Business Majors Marketing Supply Chain Management Human Resource
  • 10. 1-10 Managerial Accounting Activities: Marketing Majors How many salespeople should we plan to hire to serve a new territory? How much should we budget for TV, print, and internet advertising? Planning
  • 11. 1-11 Managerial Accounting Activities: Marketing Majors Are we accumulating too much inventory during the holiday shopping season? Is the budgeted price cut increasing unit sales as expected? Controlling
  • 12. 1-12 Managerial Accounting Activities: Marketing Majors Should we sell directly to customers or use a distributor? Should we sell our services as one bundle or sell them separately? Decision Making
  • 13. 1-13 Managerial Accounting Activities: Supply Chain Management Majors How much should we budget for next period’s utility expense? How many units should we plan to produce next period? Planning
  • 14. 1-14 Managerial Accounting Activities: Supply Chain Management Majors Are we achieving our goal of reducing the number of defective units produced? Did we spend more or less than expected for the units we actually produced? Controlling
  • 15. 1-15 Managerial Accounting Activities: Supply Chain Management Majors Should we redesign our manufacturing process to lower inventory levels? Should we buy a new piece of equipment or upgrade our existing machine? Decision Making
  • 16. 1-16 Managerial Accounting Activities: Human Resource Management Majors How much should we plan to spend on employee recruitment advertising? How much should we plan to spend for occupational safety training? Planning
  • 17. 1-17 Managerial Accounting Activities: Human Resource Management Majors Are we meeting our goal of completing timely performance appraisals? Is our employee retention rate exceeding our goals? Controlling
  • 18. 1-18 Managerial Accounting Activities: Human Resource Management Majors Should we hire temporary workers or full-time employees? Should we hire an on-site medical staff to lower our healthcare costs? Decision Making
  • 19. 1-19 Accounting Majors Many accounting graduates begin working for public accounting firms. However, most leave at some point to work in other organizations. The IMA estimates that 80% of professional accountants in the U.S. work in non-public accounting environments. 80%
  • 20. 1-20 Certified Management Accountant A management accountant who has the necessary qualifications and who passes a rigorous professional exam earns the right to be known as a Certified Management Accountant (CMA).
  • 21. 1-21 CMA Exam Information about becoming a CMA and the CMA program can be accessed on the IMA’s website at www.imanet.org or by calling 1-800-638-4427. Part 1 Financial Planning, Performance and Control Planning, budgeting, and forecasting Performance management Cost management Internal controls Professional ethics Part 2 Financial Decision Making Financial statement analysis Corporate finance Decision analysis and risk management Investment decisions Professional ethics
  • 22. 1-22 Code of Conduct for Management Accountants
  • 23. 1-23 IMA Guidelines for Ethical Behavior
  • 24. 1-24 IMA Guidelines for Ethical Behavior
  • 25. 1-25 IMA Guidelines for Ethical Behavior
  • 26. 1-26 IMA Guidelines for Ethical Behavior
  • 27. 1-27 IMA Guidelines for Ethical Behavior
  • 28. 1-28 IMA Guidelines for Resolution of an Ethical Conflict • Follow established policies. • For unresolved ethical conflicts:  Discuss the conflict with immediate superior or next highest uninvolved manager.  Make reference to the Sarbanes-Oxley Act passed by Congress in 2002 in part to give legal protection to those reporting corporate misconduct.  If immediate superior is the CEO, consider the board of directors or the audit committee.
  • 29. 1-29 IMA Guidelines for Resolution of an Ethical Conflict • Follow established policies. • For unresolved ethical conflicts:  Except where legally prescribed, maintain confidentiality.  Clarify issues in a confidential discussion with an objective advisor.  Consult an attorney as to legal obligations.  The last resort is to resign.
  • 30. 1-30 Strategic Management Skills A strategy is a “game plan” that enables a company to attract customers by distinguishing itself from competitors. The focal point of a company’s strategy should be its target customers.
  • 31. 1-31 Customer Value Propositions Understand and respond to individual customer needs. Customer Intimacy Strategy Operational Excellence Strategy Deliver products and services faster, more conveniently, and at lower prices. Product Leadership Strategy Offer higher quality products.
  • 32. 1-32 Enterprise Risk Management A process used A process used by a company to by a company to proactively identify proactively identify and manage risk. and manage risk. Once a company identifies its risks, perhaps the most common risk management tactic is to reduce risks by implementing specific controls. Should I try to avoid the risk, accept the risk, or reduce the risk?
  • 33. 1-33 Enterprise Risk Management Examples of Controls to Examples of Business Risks Reduce Business Risks ● Products harming customers ● Develop a formal and rigorous new product testing program ● Losing market share due to the ● Develop an approach for legally unforeseen actions of competitors gathering information about competitors' plans and practices ● Poor weather conditions shutting ● Develop contingency plans for down operations overcoming weather-related disruptions ● Website malfunction ● Thoroughly test the website before going "live" on the Internet ● A supplier strike halting the flow ● Establish a relationship with two of raw materials companies capable of providing raw materials ● Financial statements unfairly ● Count the physical inventory on reporting the value of inventory hand to make sure that it agrees with the accounting records ● An employee accessing ● Create password-protected barriers unauthorized information that prohibit employees from obtaining information not needed to do their jobs
  • 34. 1-34 Process Management Business functions making up the value chain Business functions making up the value chain Product Customer R&D Design Manufacturing Marketing Distribution Service A business process is a series of steps that are followed in order to carry out some task in a business.
  • 35. 1-35 Lean Production Customer places an order Create Production Order Generate component requirements Production begins as parts arrive Goods delivered when needed Components are ordered Lean Production is often called Just-In-Time (JIT) production.
  • 36. 1-36 Lean Production Produce goods in anticipation of Sales Make Sales from Finished Goods Inventory Traditional Manufacturing Traditional Manufacturing Store Inventory
  • 37. 1-37 Lean Production Because lean thinking only allows production in response to customer orders, the number of units produced tends to equal the number of units sold. The lean approach also results in fewer defects, less wasted effort, and quicker customer response times than traditional production methods.
  • 38. 1-38 A constraint (also called a bottleneck) is anything that prevents you from getting more of what you want. The Theory of Constraints (TOC) is based on the observation that effectively managing the constraint is the key to success. The constraint in a system is determined The constraint in a system is determined by the step that has the by the step that has the smallest smallest capacity. Theory of Constraints
  • 39. 1-39 4. Recognize that the weakest link is stronger. 1. Identify the weakest link. 2. Allow the weakest link to set the tempo. 3. Focus on improving the weakest link. Only actions that strengthen the weakest link in the “chain” improve the process. Theory of Constraints
  • 40. 1-40 Measurement Skills A good manager complements an understanding of strategy, risks, and business processes with data-driven analysis. The key to effective analysis is to understand that the question you are addressing defines what you measure and how you analyze the data.
  • 41. 1-41 Measurement Skills What net income should my company report to its stockholders? Measure and report historical data that complies with applicable rules. How will my company serve its customers? Measure and analyze mostly non-financial, process-oriented data. Will my company need to borrow money? Measure and analyze estimated future cash flows.
  • 42. 1-42 Measurement Skills Controlling Planning Decision Making The primary purpose of this course is to teach measurement skills that managers use to support planning, controlling, and decision making activities.
  • 43. 1-43 Leadership Skills Six Skills of an Effective Leader 1. Technical competence 2. High integrity 3. Understand how to implement organizational change 4. Strong communication skills 5. Capable of motivating and mentoring other people 6. Effectively manage team-based decision processes
  • 44. 1-44 Mitigate conflicts of interest and advise others of potential conflicts. Abstain from activities that might discredit the profession. Refrain from conduct that would prejudice carrying out duties ethically. Integrity IMA Guidelines for Ethical Behavior
  • 45. 1-45 Corporate Social Responsibility CSR extends beyond legal compliance to include voluntary actions that satisfy stakeholder expectations. Corporate social responsibility (CSR) is a concept whereby organizations consider the needs of all stakeholders when making decisions. Customers Employees Communities Suppliers Stockholders Environmental & Human Rights Advocates
  • 46. 1-46 Corporate Social Responsibility Companies should provide customers with: Companies and their suppliers should provide ● Safe, high quality products that are fairly employees with: priced ● Safe and humane working conditions ● Competent, courteous, and rapid delivery ● Non-discriminatory treatment and the of products and services right to organize and file grievances ● Full disclosure of product-related risks ● Fair compensation ● Easy to use information systems for ● Opportunities for training, promotion, shopping and tracking orders and personal development Companies should provide suppliers with: Companies should provide communities with: ● Fair contract terms and prompt payments ● Payment of fair taxes ● Reasonable time to prepare orders ● Honest information about plans such as ● Hassle-free acceptance of timely and plant closings complete deliveries ● Resources that support charities, schools, ● Cooperative rather than unilateral and civic activities actions ● Reasonable access to media sources Companies should provide stockholders with: Companies should provide environmental ● Competent management and human rights advocates with: ● Easy access to complete and accurate ● Greenhouse gas emissions data financial information ● Recycling and resource conservation data ● Full disclosure of enterprise risks ● Child labor transparency ● Honest answers to knowledgeable ● Full disclosure of suppliers located in questions developing countries Examples of Corporate Social Responsibility

Editor's Notes

  • #2: What is Managerial Accounting? There are seven key differences between financial accounting and managerial accounting:  Users: Financial accounting reports are prepared for external parties, whereas managerial accounting reports are prepared for internal users.  Emphasis on the future: Financial accounting summarizes past transactions. Managerial accounting has a strong future orientation.  Relevance of data: Financial accounting data should be objective and verifiable. Managerial accountants focus on providing relevant data even if these data are not completely objective and verifiable.  Less emphasis on precision: Financial accounting focuses on precision when reporting to external parties. Managerial accounting aids decision makers by providing good estimates as soon as possible rather than waiting for precise data later.  Segments of an organization: Financial accounting is concerned with companywide reports. Managerial accounting focuses on the segment reports. Examples of segments include: product lines, sales territories, divisions, departments, etc..  Managerial accounting–no externally imposed rules: Financial accounting conforms to GAAP and IFRS. Managerial accounting is not bound by GAAP and IFRS.  Managerial accounting–not mandatory: Financial accounting is mandatory because various outside parties require periodic financial statements. Managerial accounting is not mandatory.
  • #5: Managerial accounting helps managers carry out three main activities – planning, controlling, and decision making.
  • #6: Planning involves establishing goals and specifying how to achieve them. Plans are often accompanied by a budget. A budget is a detailed plan for the future that is usually expressed in formal quantitative terms.
  • #7: Controlling involves gathering feedback to ensure that the plan is being properly executed or modified as circumstances change. Part of the control process includes preparing performance reports. A performance report compares budgeted to actual results to improve future performance.
  • #8: Decision making involves selecting a course of action from competing alternatives. Many managerial decisions revolve around answering three questions: a. What should we be selling? b. Who should we be serving? c. How should we execute?
  • #10: Why does managerial accounting matter to your career? Managerial accounting skills are useful in just about any career, organization, and industry. First, let’s consider business majors, specifically marketing majors. Marketing majors are involved in various planning activities. How much should we budget for TV, print, and internet advertising? How many salespeople should we plan to hire to serve a new territory?
  • #11: Marketing majors are also involved in controlling activities. Is the budgeted price cut increasing unit sales as expected? Are we accumulating too much inventory during the holiday shopping season?
  • #12: Marketing majors are involved in decision making activities. Should we sell our services as one bundle or sell them separately? Should we sell directly to customers or use a distributor?
  • #13: Next, let’s consider another business major, specifically operations management majors. Operations management majors are involved in various planning activities. How many units should we plan to produce next period? How much should we budget for next period’s utility expense?
  • #14: Operations management majors are also involved in controlling activities. Did we spend more or less than expected for the units we actually produced? Are we achieving our goal of reducing the number of defective units produced?
  • #15: Operations management majors are involved in decision making activities. Should we buy a new piece of equipment or upgrade our existing machine? Should we redesign our manufacturing process to lower inventory levels?
  • #16: Now let’s consider human resource management majors. They are involved in various planning activities. How much should we plan to spend for occupational safety training? How much should we plan to spend on employee recruitment advertising?
  • #17: Human resource management majors are also involved in controlling activities. Is our employee retention rate exceeding our goals? Are we meeting our goal of completing timely performance appraisals?
  • #18: Human resource management majors are involved in decision making activities. Should we hire an on-site medical staff to lower our healthcare costs? Should we hire temporary workers or full-time employees?
  • #19: The IMA estimates that more than 80% of professional accountants in the United States work in non-public accounting environments. If you are an accounting major there is a high likelihood that your future will involve working for a non-public accounting employer. This employer will expect you to have strong financial accounting skills, but more importantly, it will expect you to help improve organizational performance by applying the planning, controlling, and decision making skills that are the foundation of managerial accounting.
  • #20: For accounting majors, the Certified Management Accountant (CMA) designation is a globally-respected credential that will increase your credibility, upward mobility, and compensation.
  • #21: This slide summarizes the topics included in the two-part CMA exam. The CMA focuses on the planning, controlling, and decision making skills that are critically important to non-public accounting employers. It complements the CPA exam, which focuses on rule-based compliance—assurance standards, financial accounting standards, business law, and the tax code. Information about becoming a CMA and the CMA program can be accessed on the IMA’s website at www.imanet.org or by calling 1-800-638-4427.
  • #30: A strategy is a “game plan” that enables a company to attract customers by distinguishing itself from competitors.
  • #31: Companies that adopt a customer intimacy strategy strive to understand and respond to individual customer needs better than competitors. Examples of companies that pursue this strategy include: Ritz-Carlton, Nordstrom, and Virtuoso. Companies that adopt an operational excellence strategy strive to deliver products and services faster, more conveniently, and at a lower price than competitors. Examples of companies that pursue this strategy include: Southwest Airlines, Wal-Mart, and The Vanguard Group. Companies that adopt a product leadership strategy strive to offer higher quality products than competitors. Examples of companies that pursue this strategy include: Apple, BMW, and Cisco Systems.
  • #32: Enterprise risk management is a process used by a company to proactively identify the risks that it faces and manage those risks. Once a company identifies its risks, perhaps the most common risk management tactic is to reduce risks by implementing specific controls.
  • #33: This slide contains a subset of the business risks and controls shown in Exhibit 1-5 of the textbook. Collectively, these examples illustrate the diversity of risks that companies can face. In each example, the left hand column provides a potential risk, and the right hand column provides a related control that could help reduce the risk. Although these types of controls cannot completely eliminate risks, they do represent proactive attempts to manage risks.
  • #34: A business process is a series of steps that are followed in order to carry out some task in a business.   A value chain consists of the major business functions that add value to a company’s products and services. 
  • #35: Lean production is a management approach that organizes resources such as people and machines around the flow of business processes and that only produces units in response to customer orders. Lean production is often called just-in-time (JIT) production because products are only made in response to customer orders and they are completed just-in-time to be shipped to customers.
  • #36: Traditional manufacturing methods organize work departmentally and encourage those departments to maximize their output even it exceeds customer demand and bloats inventories.
  • #37: Because lean thinking only allows production in response to customer orders, the number of units produced tends to equal the number of units sold. The lean approach also results in fewer defects, less wasted effort, and quicker customer response times than traditional production methods.
  • #38: A constraint (also called a bottleneck) is anything that prevents you from getting more of what you want. The constraint in a system is determined by the step that has the smallest capacity. The Theory of Constraints (TOC) is based on the insight that effectively managing the constraint is the key to success. The goal is to manage the constraint with the intent of generating more business rather than cutting the workforce.
  • #39: The Theory of Constraints offers a four-step approach to process improvement:  Identify the weakest link in the chain, which is the constraint.  Do not place a greater strain on the system than the weakest link can handle – if you do, the chain will break.  Concentrate improvement efforts on strengthening the weakest link.  If the improvement efforts are successful, eventually the weakest link will improve to the point that it is no longer the weakest link. At this point, a new weakest link must be identified and the improvement process starts over again.
  • #40: The question you are trying to answer defines what you’ll measure and how you analyze it. Consider the following examples.
  • #41: If the question you wish to answer is what net income should my company report to its stockholders, then you’ll be measuring and reporting historical financial data that complies with applicable rules. If you are trying to determine how your company is serving its customers, then you’ll be measuring and analyzing mostly non-financial, process-oriented data. If you want to predict whether your company will need to borrow money, then your measurement efforts will focus on estimating future cash flows.
  • #42: The primary purpose of this course is to teach you measurement skills that managers use every day to support their planning, controlling, and decision making activities.
  • #43: To be an effective leader, you’ll need to develop six skills: You’ll need technical competence within your area of expertise and with respect to operations outside your functional area of expertise. You must be a person of high integrity. You’ll need to understand how to implement organizational change. You’ll need strong communication skills. You’ll need to be capable of motivating and mentoring other people. You’ll need to effectively manage team-based decision processes.
  • #44: The third area is integrity. Management accountants must: Mitigate conflicts of interest and advise others of potential conflicts. Refrain from conduct that would prejudice carrying out duties ethically. Abstain from activities that might discredit the profession.
  • #45: Corporate social responsibility (CSR) is a concept whereby organizations consider the needs of all stakeholders when making decisions. CSR extends beyond legal compliance to include voluntary actions that satisfy stakeholder expectations. Stakeholders include groups, such as customers, employees, suppliers, communities, stockholders, and environmental and human rights advocates, whose interests are tied to the company’s performance.
  • #46: This slide presents examples of corporate social responsibilities that are of interest to the six stakeholder groups just mentioned. Many companies are paying increasing attention to these types of broadly defined responsibilities.