Introduction to PASS
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The document discusses an agency's efforts to learn basic Spanish to better serve their Spanish-speaking clients. It outlines goals to build a short Spanish presentation about the agency, learn common phrases, and create a public service announcement in Spanish. While learning a new language can be intimidating, the agency wants clients to know they are there to help and don't need fluency, just enough Spanish to communicate they want to help clients' well-being.
Introduction to PASS
- 1. P.A.S.S. Painless Agency Services Spanish
- 2. Things We Know We Know Our Mission Can’t Understand We Know That a Single Word Fully 1/3 We Say Of Our Clients We Know Our Clients
- 3. Learning to speak their language is Intimidating Time Consuming Awkward Necessary for their well being and for ours.
- 4. We don’t need to speak Spanish fluently. We need just enough to let them know we’re here to help.
- 5. Speaking Spanish will make a difference And we don’t have to face the challenge alone We’ll learn together as a team
- 6. P.A.S.S Goals • Build a 5 minute Spanish presentation about our agency. • Learn several common social phrases. • Create a PSA in Spanish for our website.
- 7. Who decides what goes into your presentation? You do. what to say. know
- 8. Log on to the Information Station For your first lesson