Demo Day: Intuilab
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Societal trends show that people want memorable experiences through creative digital means like coding and 3D printing. Technology now intertwines with design to create new experiences. IntuiLab's platform allows creating interactive digital experiences without programming through components for composing, running, managing, and controlling experiences across devices. Case studies show its success in digitizing retail processes for SFR and creating engaging kiosk experiences for Nespresso. System integrators can use the platform for developing connected experiences within budgets and timelines not possible through custom coding.
![Target market segments
4
Interactive Digital Experience Creation
• for Organizations:
– Corporate Marketing, Communication & Sales
– Interactive [Digital Marketing] Agencies
– System/Software Integrators
– ISVs
– And any others wanting to expose their content through an
interactive face
• Examples of markets within the Interactive Digital
Experience umbrella
– 300 million tablets end of 2013, 300 million shipped in 2016
– New-generation Interactive Kiosks: 2.1M units deployed in 2013
– [Interactive] Digital Signage (HW+SW): $2.2B market in 2013
– Presentation: 500 million PowerPoint users create 30 million
presentations each day](https://image.slidesharecdn.com/prez2intuilab-corporatepresentation-130426081709-phpapp02/85/Demo-Day-Intuilab-4-320.jpg)
![IntuiFace in Retail: Success stories
Profile
SFR, a wholly owned subsidiary of Vivendi, is France's second largest
wireless telecom operator, serving 20 million subscribers.
Business Situation
Investigation of brick-and-mortar store performance identified
deficiencies including:
– excessive new offering time-to-store due to paper-based processes
– high cost and time commitment for sales associate training
– large volume of unaddressed walk-in traffic
Solution
IntuiLab worked with SFR to digitize and format their product
information and sales associate training content. Multiple experiences
were then created to address self-service, assisted selling and employee
training
Current Deployment
– 800+ Android-based tablets in over 400 stores, making this the
largest known Android deployment by a retailer in the world.
– + deployment of 133 kiosks countrywide
Benefits
– New offering time-to-store reduced from three weeks to three days
– vendor training on new offerings reduced to two hours from over
10% of their shift
– Significant capture of walk-in traffic opportunity
More [here]
6
Profile
Nespresso is the brand name of Nestlé Nespresso S.A., an operating unit
of the Nestlé Group based in Switzerland.
Business Situation
– Revitalize the user-experience delivered in their sales kiosks, a
complementary channel to dedicated Nespresso stores.
– Accelerate the recruitment of customers in this shop-in-a-shop
experience.
– Renew their image and promote their products – coffee capsules - to
the population at large who does not enter their dedicated stores.
– Speed to the time to purchase.
Solution
The creation of a luxury shop-in-a-shop experience. Solution
components were developed for both self-service and assisted
promotion and selling.
Current Deployment
350+ multi-touch kiosks deployed in over 25countries, making this the
largest known multi-touch solution deployment of its kind by a retailer.
Benefits
– Enable Nespresso to promote their offer in multiple locations
– A user-experience as unique as the Nespresso capsules themselves
– Build and enrich the Nespresso customer database for further sales
action
– Gain new business through direct purchase or the call center linked
to the solution
Press Release [here]](https://image.slidesharecdn.com/prez2intuilab-corporatepresentation-130426081709-phpapp02/85/Demo-Day-Intuilab-6-320.jpg)
Demo Day: Intuilab
- 1. Societal Trends We want to live memorable experiences! And be amazed, surprised, have fun/play (gamification) Creative people & DIY rule! Craftsman, designer, coder/hacker, musician, writer, fablabs, 3D printing, chef… Self-realization, making the world a better place to live We increasingly interact with the digital world through a growing range of modalities Multi-touch, gesture, voice, haptic, AR, sensors, objects, social, … Technology Trends The digital world becomes programmable The rise of the API, Open data, The Internet of Things Technology AND design now intertwine, informing and enabling one another Look around… What if we could all – regardless of our skills - harness cutting edge digital technologies to create new experiences? 1
- 3. The Interactive Digital Experience Creation and Delivery Platform Create cutting-edge interactive digital experiences without programming Composer: Create! Player: Run! Management Console: Manage! IntuiPad: Command! One product, a million design possibilities Create innovative, memorable and highly effective interactive experiences without writing a single line of code. Target any audience in any format. You don't need to be a developer to create amazing interactive experiences. 3
- 4. Target market segments 4 Interactive Digital Experience Creation • for Organizations: – Corporate Marketing, Communication & Sales – Interactive [Digital Marketing] Agencies – System/Software Integrators – ISVs – And any others wanting to expose their content through an interactive face • Examples of markets within the Interactive Digital Experience umbrella – 300 million tablets end of 2013, 300 million shipped in 2016 – New-generation Interactive Kiosks: 2.1M units deployed in 2013 – [Interactive] Digital Signage (HW+SW): $2.2B market in 2013 – Presentation: 500 million PowerPoint users create 30 million presentations each day
- 5. Solution architecture IntuiFace Management Console Deployment & monitoring – Usage analytics – Content management Client-side ( .NET / HTML5) IntuiFace Player Presentation & Interaction REST - XLSX - SQL CLI - SOAP - C# DLL (via JSON descriptors) SOAP IntuiFace XML IntuiFace Composer Desktop-based creation REST IntuiFace Player IntuiPad Media Image, Video, Text, Docs, 3D, Maps, etc. Public/private Cloud-side 5 Business Services Vertical-specific data, logic & architecture APIs Public or Internet-of-Things Interaction devices IntuiLab’s product Your (client’s) assets http:// - file://
- 6. IntuiFace in Retail: Success stories Profile SFR, a wholly owned subsidiary of Vivendi, is France's second largest wireless telecom operator, serving 20 million subscribers. Business Situation Investigation of brick-and-mortar store performance identified deficiencies including: – excessive new offering time-to-store due to paper-based processes – high cost and time commitment for sales associate training – large volume of unaddressed walk-in traffic Solution IntuiLab worked with SFR to digitize and format their product information and sales associate training content. Multiple experiences were then created to address self-service, assisted selling and employee training Current Deployment – 800+ Android-based tablets in over 400 stores, making this the largest known Android deployment by a retailer in the world. – + deployment of 133 kiosks countrywide Benefits – New offering time-to-store reduced from three weeks to three days – vendor training on new offerings reduced to two hours from over 10% of their shift – Significant capture of walk-in traffic opportunity More [here] 6 Profile Nespresso is the brand name of Nestlé Nespresso S.A., an operating unit of the Nestlé Group based in Switzerland. Business Situation – Revitalize the user-experience delivered in their sales kiosks, a complementary channel to dedicated Nespresso stores. – Accelerate the recruitment of customers in this shop-in-a-shop experience. – Renew their image and promote their products – coffee capsules - to the population at large who does not enter their dedicated stores. – Speed to the time to purchase. Solution The creation of a luxury shop-in-a-shop experience. Solution components were developed for both self-service and assisted promotion and selling. Current Deployment 350+ multi-touch kiosks deployed in over 25countries, making this the largest known multi-touch solution deployment of its kind by a retailer. Benefits – Enable Nespresso to promote their offer in multiple locations – A user-experience as unique as the Nespresso capsules themselves – Build and enrich the Nespresso customer database for further sales action – Gain new business through direct purchase or the call center linked to the solution Press Release [here]
- 7. IntuiFace’s Value Proposition for System Integrators (Real) Metrics for a 65K€/$85K-value project for developing a connected, interactive and deployed experience in a brick-and-mortar Retail environment 7
- 8. Rapid Experience Development with IntuiFace, the #1 Interactive Digital Experience Creation Platform 8