ISACA smart security for smart devices
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The document discusses smart security strategies for smart mobile devices. It defines smart mobile devices and outlines their business benefits, including increased productivity and improved customer service. However, it also notes risks like data breaches and issues around network security and managing devices. The document recommends strategies like implementing policies and standards, providing education, reviewing security regularly through audits, and recognizing that security is only as strong as its weakest link.
ISACA smart security for smart devices
- 1. Smart Security for Smart Mobile Devices Marc Vael International Vice-President
- 2. Smart Mobile Device Definition An electronic device that is • cordless (unless while being charged), • mobile (easily transportable), • always connected (via WiFi, 3G, 4G etc.) • capable of voice/video communication, internet browsing, "geo-location" (for search purposes) and that can operate to some extent autonomously.
- 6. Smart Mobile Device Business Benefits 1. Increased workforce productivity—facilitates completion of work offsite (+40%). 2. Improved customer service—sales person or account manager can access the CRM system while at a customer site + provide ad hoc solutions & current customer account information. 3. Response to customer problems or questions at any time—35% improvement in customer satisfaction in best-in-business enterprises. 4. Improved turnaround times for problem resolution—more flexibility facing the challenges of time zones or office hours. 5. Increased business process efficiency—shortened & more efficient business processes. SCM+ by providing employees with information to speed the capture of inbound supply chain data + shortening feedback loop between supply chain and production planning. 6. Employee security & safety—one of the first reasons for mobile device adoption: allow employees to travel to/from remote locations while staying in touch. 7. Employee retention—management creates positives for business & employees. Using mobile devices can improve work-life balance by facilitating the ability of employees to work remotely: increase employee retention by up to 25%
- 7. Smart Mobile Device Business Benefits
- 11. Impact of an attack on the business
- 12. Smart Mobile Device Risks ISACA, Business Risks & Security Assessment for Mobile Devices, January 2008
- 13. Smart Mobile Device Risks ISACA, Secure Mobile Devices, 20 July 2010, page 6
- 14. Smart Mobile Device Risks
- 17. Mobile Device Security Issues • Threats differ by industry (e.g. intelligence/security/ police forces, fuel and energy, health and disease control, transportation, media, financial, food, retail, etc.); thus countermeasures must appropriately match the threat. • Cost-benefit case for mobile devices depends solely on the value of corporate data at risk. Thus, critical data must be inventoried + appropriate security solutions implemented. • Businesses can not manage what they can not identify, track or measure. Critical information is not always inventoried and proactively secured. • Some companies outsource network security. When the third party employees leave, what customer data leave with them? Business data are available to providers with different business goals and objectives.
- 18. Mobile Device Security Issues • Network security issues include: ‣ Conventional firewall and VPN security systems are inadequate. ‣ Lack of integration with evolving WAN network security solutions. ‣ A blurred network perimeter can cause the boundary between the “private and locally managed and owned” side of a network and the “public and usually provider-managed” side of a network to be less clear. ‣ If communication can be intercepted, piggybacked, impersonated or rerouted to “bad” people, “good” people can look “bad” and “bad” people can look “good” from any location. ‣ Encrypted remote connections are assumed to be secure. Little consideration is given to securing the end point. E-mail and other communications are encrypted only from phone to phone, or mobile device to server. Beyond that point, e-mail, instant messages and file transfers may be transmitted unencrypted over the Internet. ‣ Ad hoc service provisioning: requesting and receiving application service on demand wherever one is located.
- 19. Mobile Device Security Issues
- 22. Business Model for Information Security
- 24. ISACA, Business Risks & Security Assessment for Mobile Devices, January 2008
- 25. ISACA, Business Risks & Security Assessment for Mobile Devices, January 2008
- 27. Smart device security strategies Policies & Standards
- 29. Smart device security strategies EDUCATION!
- 30. Smart device security strategies Measuring performance
- 31. Smart device security metrics Most common security metrics used in evaluating the adequacy of mobile device security include: • Number of breaches or successful attacks • Virus protection and frequency of virus definition updates • Currency of patch management on the servers • Compliance with federal regulations • Cost of security solutions • Cost of loss • Evaluation of risk Are these metrics sufficient? Do you factor total cost of ownership? How do you measure the benefit & value of mobile devices and the security solutions? So, how can CISOs explain the value of incorporating adequate security?
- 32. Smart device security strategies Review / Audit
- 34. Auditing Mobile Device Security 1. PLANNING & SCOPING THE AUDIT 1.1 Define audit/assurance objectives. 1.2 Define boundaries of review. 1.3 Identify & document risks. 1.4 Define assignment success. 1.5 Define audit/assurance resources required. 1.6 Define deliverables. 1.7 Communicate the process. 2. MOBILE DEVICE SECURITY 2.1 Mobile Device Security Policy 2.2 Risk Management 2.3 Device Management 2.4 Access Control 2.5 Stored Data 2.6 Malware Avoidance 2.7 Secure Transmission 2.8 Awareness Training
- 35. Conclusion s
- 36. Conclusion Business executives rarely know where to start. While mobile technology is burgeoning with new innovations, time-tested mitigation techniques and evolving tool sets are available and highly effective. Organizations need to: • Recognize mobile technology risks + commit resources to take decisive actions to control their vulnerabilities • Inventory high-value data & most serious exposures • Evaluate which countermeasures directly & cost-effectively reduce their highest risks • Implement reasonable strategy that phases in improvements in information security commensurate with risk & resources • Commit ongoing resources to revise & refine over time as circumstances evolve For business leaders who fail to implement sufficient safeguards, the costs can be catastrophic. With the integration of an increasingly networked world, their problems become everyone’s.
- 39. Your (device) security solution is as strong … … as its weakest link
- 40. “I don’t care how many millions of dollars you spend on security technology. If you don’t have people trained properly, I’m going to get in if I want to get in.” Susie Thunder, Cyberpunk
- 41. Contact information Marc Vael CISA, CISM, CISSP, CRISC, CGEIT, ITIL Service Manager International Vice-President ISACA 3701 Algonquin Road, Suite 1010 Rolling Meadows IL 60008 USA http://www.isaca.org/ marc@vael.net http://www.linkedin.com/in/marcvael http://twitter.com/marcvael