ISSIP USERS EXPERIENCE SIG
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The User Experience Special Interest Group (UE-SIG) focuses on enhancing user experience in the services industry through the creation of industry standards and best practices. Its objectives include supporting documentation development, sharing information on user interface models, and hosting conferences to disseminate knowledge. The group aims to facilitate collaboration among professionals to drive innovation and improve interactions across various platforms.
ISSIP USERS EXPERIENCE SIG
- 1. Nov 07 , 2012 ISSIP USER EXPERIENCE SPECIAL INTEREST GROUPS (UE -SIG)
- 2. Why a User Experience SIG? User experience plays a pivotal role in the successful development, deployment, and utilization of the processes and tools employed in the services industry. Providing a consistent, multi-vendor services solution to both customers and partners is critical to the continued growth and maturation of this industry. Facilitating cooperation among the user experience professionals working within the services industry in the construction of industry standards will expedite the development of new services innovations.
- 3. User Experience SIG Objectives The User Experience SIG (UESIG) is organized and will be operated exclusively for educational, research, scientific, and technical purposes in support of improving the user experience of customers, providers, and stake holders in the service industry. Objects Support the development and deployment of documentation and guidelines for best practices in support of new innovations in services science. Share information and provide advice for the develop of user interface interaction models, vocabularies, and style guides. Sponsor conferences, symposia, and workshops in support of collecting and disseminating this information.
- 4. Scope Conceptual Semantic Syntactic Lexical The objects a user interacts with and the tasks they execute against them. Definition of the objects, their attributes, and the actions (methods) used to interact with them. The sequence of the inputs and outputs during task execution and the vocabulary used to represent them. The method that the user interface is delivered to the user Interaction Models Method for executing the same or similar task(s) User Interface Style Guides Definition of how user interface components work and how they should be used. Smartphone Tablet Laptop Workstation Consumer Customer Administrator Implementer Support Person Service consumer Developer Provider of service Manager of service Service installer Service support Service developer The Methodology The Deliverables The Users Delivery Targets
- 5. UE-SIG Members Current Members Don Allen, Ph.D. (Chair) Cisco Systems April Slayden Mitchell HP Ingrid Lu Cisco Systems Jen Huang Cisco Systems Future Members Invite new members
- 6. UE-SIG Deliverables User Interaction Models Identify and document common tasks Define and document interaction models (task flows) for common tasks Identify and document the vocabulary for common objects and actions User Interface Style Guides Develop and document style guides for supported platforms Workshops Develop and delivery conference workshops on the use of the interaction models and style guides