IT Service Management PowerPoint Presentation Slides
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This document outlines a structured approach to continual service improvement (CSI) within IT service management, emphasizing the importance of setting clear strategies, goals, and measurable objectives. It includes templates for assessing services and providing a roadmap for implementing strategic initiatives. The content is designed to be editable for customization to specific organizational needs.
IT Service Management PowerPoint Presentation Slides
- 2. Agenda 05.Agenda This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02.Agenda 03.Agenda This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 06.Agenda 01.Agenda This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04.Agenda This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2
- 3. CSI Strategy, Goals and Objectives Are general guidelines that explain what you want to achieve in your water system. The are usually long – term & represent global visions such as “reduce pollution by ….” or “ increase biodiversity by….”. Goals…. …decline strategies or implementation steps to attain the identified goals. Unlike goals, objectives are specific, measurable, & have a defined completion date. Objectives…. …Often, each objective is associated with series of actions. Therefore, Implementing a strategic goal typically involves Implementing a series of actions along the way. Strategy… CSI Strategy, Goals and Objectives 3 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 4. Continual Service Improvement Template 1 Service Review Process Evaluation Definition of CSI Initiatives Monitoring of CSI Initiatives This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 4 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 5. Continual Service Improvement Template 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Ways to Retain Momentum Business Vision, Mission, Goals, & Objectives. Measurable Targets Baseline Assessment Service & Process Improvement Measurement & Metrics Did We Get There ? How Do We Get There ? Where Do We Wont To Be ? Where Are We Now ? What Is The Vision ? 5 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 6. Continual Service Improvement Template 3 Service Design This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Service Transition This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Service Operational This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 6 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 7. Continual Service Improvement Template 4 Step 1 Decide about what SHOULD be measured Step 2 Decide about what CAN be measured Step 7 Implement corrective ACTION Step 3 GATHER data Step 6 Present & use INFORMATION Step 4 PROCESS data Step 5 ANALYZE data 7 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 8. Continual Service Improvement Template 5THESERVICEPORTFOLIO Continual Service Improvement Service Pipeline Service Catalog Retired Services The Lifecycle of a Service Service Strategy ▪ Service Requirements Defined ▪ Service Requirements Analyze ▪ Service Approved ▪ Service Chartered Service Transition ▪ Service Retiring ▪ Service Retired Service Design ▪ Service Design Service Transition ▪ Service Developed ▪ Service Build ▪ Service Tested ▪ Service Released Service Operation ▪ Service Operational 8 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 9. Let’s Have a Healthiest Tea Break! Let’s Start again in 30 Minutes This is a representative image, and should be replaced by your own image. Just right click and replace image. 9
- 10. IT Service Management Icons Slide 10
- 12. Target Audiences Preferred by Many Values Client About Our Company This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 12 This is a representative image, and should be replaced by your own image. Just right click and replace image.
- 13. Our Team Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. Name Here Designation This is a representative image, and should be replaced by your own image. Just right click and replace image. 13 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 14. Target Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 14 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 15. Bulb This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here Text Here Text Here Text Here Text Here 01 02 03 04 05 15
- 16. Puzzle 01 0203 04 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 16 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 17. Venn 02 03 01 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 17 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 18. Magnifying Glass 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 18 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 19. Important Notes This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04 19
- 20. Lego 0201 03 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20
- 21. The value of an IDEA LIES IN the using of it.” Thomas Edison MOTIVATION is man your DREAMS put on work clothes. Benjamin Franklin Intense LOVE does not MEASURE, It just GIVES. Mother Teresa Quotes 21 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 23. Pie Chart 10% 25% 45% 20% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 03 23 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 24. Bar Graph 3 4 5 6 7 8 9 10 11 0 2 4 6 8 10 12 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 SalesInpercentage This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 24 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 25. Radar Chart 0 5 10 15 20 25 30 35 02-05-2018 06-05-2018 07-05-201809-04-2018 11-05-2018 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 25 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 26. Combo Chart 0 10 20 30 40 50 60 70 80 90 100 2011 2012 2013 2014 2015 2016 2017 2018 MarketSize(RMB100Million) In Years This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 03 26 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 27. Area Chart 0 10 20 30 40 50 60 70 80 90 100 DecNovOctSepAugJulJunMayAprMarFebJan InPercentage In Years 100% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Product 03 27 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 28. Thank You Address: # Street number, city, state Email Address: emailaddress123@gmail.com Contact Numbers: 0123456789 28