SlideShare a Scribd company logo
IT SKILLS CAPABILITY
FRAMEWORK
Penny Baker
Project Manager (Special Operations)
Information Services, Griffith University
Information Services
WHY?
WIIFM?
Information Services
What is our goal?
1. To align our staff
and their skills and
our organisational
capability
2. To consider
opportunities that
will ensure that INS
has the profile, skill
sets and
organisational
capability to deliver
IT services in a
changing
environment.
the right people…with the right skills…
in the right place…at the right time
Why? WIIFM?
Information Services
User activity
Logged in
Staff have logged in
(73% INS staff)
Commenced SFIA profile
Staff have commenced their IT skills profile
(63% INS staff)
Completed SFIA profile
(52% INS staff) i.e. a response to all 96 skills
Mon 16 March 2015 5:30pm
446
386
319
ITSKILLSCAPABILITYFRAMEWORK
Information Services
Organisation capability reporting
Information Services
Organisation capability reporting
Information Services
WHAT?
Skills Frameworks
Information Services
Our people capability. Our skills
IT Professional skills: SFIA
Other Professional skills: e.g. Business skills, Education
skills, Communication & Leadership skills
Technical skills, products
& systems, services,
methods, procedures &
internal systems &
processes
Experience & application
of skills & knowledge,
Degrees, certifications,
L&D
Behavioural attributes: e.g. communication
Information Services
Skills Frameworks
IT Professional Skills
Skills Framework for the Information Age (SFIA)
http://www.sfia-online.org/
Library Professional Skills
Australian Library skills framework
(IRU Library working party – in development)
Core skills, Capability & Leadership skills
Capability and leadership framework
http://www.psc.qld.gov.au/publications/subject-specific-publications/capability-
leadership-framework.aspx
AGPS Leadership and core skills
http://www.apsc.gov.au/publications-and-media/current-publications/aps-leadership-
and-core-skills-strategy-2014-15-refresh
Integrated Leadership System (ILS) system
http://www.apsc.gov.au/learn/frameworks-and-guidelines/ils
Information Services
HOW!
Skills Capability Framework
System
Information Services
IT skills capability framework system
Information Services
About the skills framework
Information Services
IT Skills Profile
Information Services
Manage your profile (summary view)
Information Services
Manage your profile (browse)
Information Services
Your IT skills profile
Information Services
Your IT skills profile report
Information Services
Approval / QA of skill profiles
Information Services
Role profiles
Information Services
Role profiles
Information Services
Role profiles
Call to Action
& What’s Next
Information Services
Call to action – IT Skills Capability
Information Services
Questions
Mr Bruce Callow
Chief Technology Officer and Deputy to PVC(INS)
Division of Information Services
Griffith University
b.callow@griffith.edu.au
Penny Baker
Project Manager (Special Operations)
Division of Information Services
Griffith University
penny.baker@griffith.edu.au
Information Services
IT SKILLS CAPABILITY FRAMEWORK
Information Services
Career pathing tool
https://app.secure.griffith.edu.au/career-pathing/Information Services
Feedback
The experience of completing the profile was enlightening, but a little
more time consuming than I thought it would be.
It made me aware of skills I possess that I hadn't yet consciously
acknowledged. It was also interesting to identify skills I hadn't yet
considered to be valuable for I.T. Professionals.
I think the framework is valuable for I.T. Professionals personally, as it
can enhance skill awareness and aid career development.
It had taken me at least an hour to complete the profile. I had to read
some of the skill descriptions a few times to ensure I had understood
them correctly. I will most likely have to review my profile in case I
misinterpreted some of the descriptions.
ITSKILLSCAPABILITYFRAMEWORK
Information Services
“
“

More Related Content

PPT
IT Future Services Capability review
PDF
How to increase the business value of your IT team
DOC
EMEA, Europe, UK Recruiter- CV
PPTX
dallas technologies reviews
PPT
Htc Staff Augmentation Capability V0.2
DOCX
Resume -Alaa Saif
PPTX
Dallas Technologies Sap Training
PPTX
12875 overview of it cert
IT Future Services Capability review
How to increase the business value of your IT team
EMEA, Europe, UK Recruiter- CV
dallas technologies reviews
Htc Staff Augmentation Capability V0.2
Resume -Alaa Saif
Dallas Technologies Sap Training
12875 overview of it cert

What's hot (20)

PDF
Staff Augmentation
DOC
Raghu_Vamshi_IT_RECRUITER_02.00_yrs_Hyderabad
PDF
I3 Staff Augmentation Services Brochure
PPSX
Intro of Neer Info Solutions Pvt LtdServices
DOCX
Kyle Tran_ENG
PDF
Presentation for staff augmentation
PPTX
Guide for Hiring Manager
PDF
Sap oracle brochure
PPTX
Wicresoft overview 2013 microsoft
PPTX
Avalance Company Presentation 2016
PPT
Business & industry services revised
PPT
Jedii Services
DOCX
Priyanka Resume
PDF
DOCX
Vineet Pandey New Delhi
PPTX
Daniel Parrillo
PDF
Skills2Talent Talent Capital Management Software_19 July 2016
DOC
DOC
Danny's resume
DOC
HR & Admin May15 - S
Staff Augmentation
Raghu_Vamshi_IT_RECRUITER_02.00_yrs_Hyderabad
I3 Staff Augmentation Services Brochure
Intro of Neer Info Solutions Pvt LtdServices
Kyle Tran_ENG
Presentation for staff augmentation
Guide for Hiring Manager
Sap oracle brochure
Wicresoft overview 2013 microsoft
Avalance Company Presentation 2016
Business & industry services revised
Jedii Services
Priyanka Resume
Vineet Pandey New Delhi
Daniel Parrillo
Skills2Talent Talent Capital Management Software_19 July 2016
Danny's resume
HR & Admin May15 - S
Ad

Viewers also liked (20)

PPT
Competency model how
PDF
IT Competence Framework In Shell SFIA
PPTX
Competency Model Clearinghouse
PDF
Competency frameworks
PPTX
Competency model
PDF
On being a professional software developer
PPS
Rob Kay Capability Profile
PDF
La9200608081358[1]
PPTX
The competency framework
PPT
Competency framework
PPT
Competency Framework Development for Analytics KPO
PPTX
Executive interviews for workforce development professionals
PPTX
Unified Competency Framework
PPTX
Building digital capability in the library
PPTX
Competency Framework
PDF
How To Improve Your Organization's PPM Maturity Level
PPTX
Developing hr competency framework
PPTX
A Summary of TOGAF's Architecture Capability Framework
PPTX
Competency models types and techniques
PDF
Competency framework
Competency model how
IT Competence Framework In Shell SFIA
Competency Model Clearinghouse
Competency frameworks
Competency model
On being a professional software developer
Rob Kay Capability Profile
La9200608081358[1]
The competency framework
Competency framework
Competency Framework Development for Analytics KPO
Executive interviews for workforce development professionals
Unified Competency Framework
Building digital capability in the library
Competency Framework
How To Improve Your Organization's PPM Maturity Level
Developing hr competency framework
A Summary of TOGAF's Architecture Capability Framework
Competency models types and techniques
Competency framework
Ad

Similar to IT Skills Capability System (20)

PPTX
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...
PDF
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...
PDF
Nexus It Group Resume Writing
PDF
It worker 1990s to 2010s
DOCX
JPatterson_Resume
PDF
The Evolving Role of the Service Desk Analyst, Keith Wilkins, Avocet
DOCX
ConnieJusticeCV-2016
PPT
11 ntc sourcingit-final
PPTX
IIBA Brisbane - Business Analysis Trends 2023 Lightning talks
PDF
Keeping up with technology evolving your it leadership knowledge and capabi...
PDF
Cleared Job Fair Job Seeker Handbook September 10, 2015, Fairfax, VA
DOCX
Sherry d bailey resume
PDF
Polygraph Only Cleared Job Fair Job Seeker Handbook March 12, 2015, BWI, Md
PPSX
Isssc Company Overview And Course Offerings 02192010 Sales Show Version2
PPTX
Skills training value: How to differentiate your staff and your organization ...
PDF
CI or FS Poly Cleared Job Fair Handbook | November 2
DOCX
James pirrie resume 2019
PDF
Resume_vFINAL
PDF
CI or FS Poly-Only Cleared Job Fair Job Seeker Handbook Sept 15, 2016, BWI, MD
DOCX
CV Muhammad Rizwan (Nov. 16)
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...
Nexus It Group Resume Writing
It worker 1990s to 2010s
JPatterson_Resume
The Evolving Role of the Service Desk Analyst, Keith Wilkins, Avocet
ConnieJusticeCV-2016
11 ntc sourcingit-final
IIBA Brisbane - Business Analysis Trends 2023 Lightning talks
Keeping up with technology evolving your it leadership knowledge and capabi...
Cleared Job Fair Job Seeker Handbook September 10, 2015, Fairfax, VA
Sherry d bailey resume
Polygraph Only Cleared Job Fair Job Seeker Handbook March 12, 2015, BWI, Md
Isssc Company Overview And Course Offerings 02192010 Sales Show Version2
Skills training value: How to differentiate your staff and your organization ...
CI or FS Poly Cleared Job Fair Handbook | November 2
James pirrie resume 2019
Resume_vFINAL
CI or FS Poly-Only Cleared Job Fair Job Seeker Handbook Sept 15, 2016, BWI, MD
CV Muhammad Rizwan (Nov. 16)

Recently uploaded (20)

PPTX
human mycosis Human fungal infections are called human mycosis..pptx
PDF
A systematic review of self-coping strategies used by university students to ...
PDF
Abdominal Access Techniques with Prof. Dr. R K Mishra
PDF
O7-L3 Supply Chain Operations - ICLT Program
PPTX
Microbial diseases, their pathogenesis and prophylaxis
PPTX
Final Presentation General Medicine 03-08-2024.pptx
PDF
Classroom Observation Tools for Teachers
PPTX
Presentation on HIE in infants and its manifestations
PDF
102 student loan defaulters named and shamed – Is someone you know on the list?
PDF
Anesthesia in Laparoscopic Surgery in India
PDF
3rd Neelam Sanjeevareddy Memorial Lecture.pdf
PDF
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
PPTX
Final Presentation General Medicine 03-08-2024.pptx
PDF
Supply Chain Operations Speaking Notes -ICLT Program
PDF
Black Hat USA 2025 - Micro ICS Summit - ICS/OT Threat Landscape
PDF
GENETICS IN BIOLOGY IN SECONDARY LEVEL FORM 3
PPTX
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
PPTX
GDM (1) (1).pptx small presentation for students
PDF
VCE English Exam - Section C Student Revision Booklet
PPTX
202450812 BayCHI UCSC-SV 20250812 v17.pptx
human mycosis Human fungal infections are called human mycosis..pptx
A systematic review of self-coping strategies used by university students to ...
Abdominal Access Techniques with Prof. Dr. R K Mishra
O7-L3 Supply Chain Operations - ICLT Program
Microbial diseases, their pathogenesis and prophylaxis
Final Presentation General Medicine 03-08-2024.pptx
Classroom Observation Tools for Teachers
Presentation on HIE in infants and its manifestations
102 student loan defaulters named and shamed – Is someone you know on the list?
Anesthesia in Laparoscopic Surgery in India
3rd Neelam Sanjeevareddy Memorial Lecture.pdf
grade 11-chemistry_fetena_net_5883.pdf teacher guide for all student
Final Presentation General Medicine 03-08-2024.pptx
Supply Chain Operations Speaking Notes -ICLT Program
Black Hat USA 2025 - Micro ICS Summit - ICS/OT Threat Landscape
GENETICS IN BIOLOGY IN SECONDARY LEVEL FORM 3
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
GDM (1) (1).pptx small presentation for students
VCE English Exam - Section C Student Revision Booklet
202450812 BayCHI UCSC-SV 20250812 v17.pptx

IT Skills Capability System

  • 1. IT SKILLS CAPABILITY FRAMEWORK Penny Baker Project Manager (Special Operations) Information Services, Griffith University Information Services
  • 3. What is our goal? 1. To align our staff and their skills and our organisational capability 2. To consider opportunities that will ensure that INS has the profile, skill sets and organisational capability to deliver IT services in a changing environment. the right people…with the right skills… in the right place…at the right time Why? WIIFM? Information Services
  • 4. User activity Logged in Staff have logged in (73% INS staff) Commenced SFIA profile Staff have commenced their IT skills profile (63% INS staff) Completed SFIA profile (52% INS staff) i.e. a response to all 96 skills Mon 16 March 2015 5:30pm 446 386 319 ITSKILLSCAPABILITYFRAMEWORK Information Services
  • 8. Our people capability. Our skills IT Professional skills: SFIA Other Professional skills: e.g. Business skills, Education skills, Communication & Leadership skills Technical skills, products & systems, services, methods, procedures & internal systems & processes Experience & application of skills & knowledge, Degrees, certifications, L&D Behavioural attributes: e.g. communication Information Services
  • 9. Skills Frameworks IT Professional Skills Skills Framework for the Information Age (SFIA) http://www.sfia-online.org/ Library Professional Skills Australian Library skills framework (IRU Library working party – in development) Core skills, Capability & Leadership skills Capability and leadership framework http://www.psc.qld.gov.au/publications/subject-specific-publications/capability- leadership-framework.aspx AGPS Leadership and core skills http://www.apsc.gov.au/publications-and-media/current-publications/aps-leadership- and-core-skills-strategy-2014-15-refresh Integrated Leadership System (ILS) system http://www.apsc.gov.au/learn/frameworks-and-guidelines/ils Information Services
  • 11. IT skills capability framework system Information Services
  • 12. About the skills framework Information Services
  • 14. Manage your profile (summary view) Information Services
  • 15. Manage your profile (browse) Information Services
  • 16. Your IT skills profile Information Services
  • 17. Your IT skills profile report Information Services
  • 18. Approval / QA of skill profiles Information Services
  • 22. Call to Action & What’s Next Information Services
  • 23. Call to action – IT Skills Capability Information Services
  • 24. Questions Mr Bruce Callow Chief Technology Officer and Deputy to PVC(INS) Division of Information Services Griffith University b.callow@griffith.edu.au Penny Baker Project Manager (Special Operations) Division of Information Services Griffith University penny.baker@griffith.edu.au Information Services
  • 25. IT SKILLS CAPABILITY FRAMEWORK Information Services
  • 27. Feedback The experience of completing the profile was enlightening, but a little more time consuming than I thought it would be. It made me aware of skills I possess that I hadn't yet consciously acknowledged. It was also interesting to identify skills I hadn't yet considered to be valuable for I.T. Professionals. I think the framework is valuable for I.T. Professionals personally, as it can enhance skill awareness and aid career development. It had taken me at least an hour to complete the profile. I had to read some of the skill descriptions a few times to ensure I had understood them correctly. I will most likely have to review my profile in case I misinterpreted some of the descriptions. ITSKILLSCAPABILITYFRAMEWORK Information Services “ “

Editor's Notes

  • #4: INS IT SERVICES FUTURE CAPABILITY REVIEW: WHAT IS THE CHALLENGE? New Priorities Strategic changes Impact of Technology trends WHAT WE NEED TO DO? A. Snapshot the current state – our capability (strengths & gaps) B. Clarify the future state required C. Work out a strategy from transitioning from here to there
  • #9: Professional skills. Business process improvement and Database design are just two examples of almost 100 fundamental professional IT skills defined by SFIA. Behavioural skills. Most organisations recognise a set of behavioural skills. These vary considerably from one organisation to another. Knowledge. Technologies, products, internal systems, services, processes, methods and even legislation are all examples of areas where IT professionals are required to have knowledge. Experience and qualifications. These validate the individual’s capability. Qualifications certify elements of skill or knowledge; experience gives practical demonstration of capability. The right sort of experience also acts as a powerful force for learning, thereby enhancing capability.
  • #12: Key to success – Senior sponsorship
  • #17: Sunburst visualisation of ca[ability across the 6 Categories Strategy & architecture Business change Solution development & implementation Service management Procurement & management support Client interface
  • #23: CALL TO ACTION & WHATS NEXT
  • #24: WHATS NEXT Here is what you can expect! This is how you can contribute. Encourage your teams to acknowledge their strength and see the opportunities.