ITSS OVERVIEW
- 1. FAA MISSION AVIATION SAFETY & EFFICIENCY BUSINESS UNITS ATO SERVICE UNITS OFFICES ATO IT ENTERPRISE IT SERVICES TIME TRACKING OPREATIONS MGMT. SCHEDULING TRAINING DECISION SUPPORT PREFORMANCE MEAS. RESOURCE MGMT. EA BUSINESS PROCESS Application Solutions ATQA, NOP, Cru-X, ART Time Tracker, IOTA, AVR, APG, Web Scheduler 1.0, SOAR, TCIP Information Delivery Data Warehouse, $MART Reporting, GovTrip, LDR Reporting, FRC User & Infrastructure Support Tier 2 & 3 Support, Operations, Server & Database support Quality Assurance and Control Testing. SOP Development Metrics Collection Process Improvement ITSS Services AJF-52 Finance Business Systems ITSS Overview
- 2. Software Development Business Solutions - Web application development and legacy applications maintenance in the FAA portfolio Enterprise Framework - Web services and common applications. Reusable code and data Enterprise User Management - Portal, SSO, authentication and authorization Unified portfolio management, methodology, and tools; COTS integration. Sustaining and improving legacy while moving to SOA, Non-NAS EA. Enterprise IDMS, security Business Intelligence Expanding the information available to decision makers Delivering information through tools and promoting self-service: Business Objects Transforming enterprise data into decision \ information, visualization Services Provided
- 3. Services Provided (Contd.) User and Infrastructure Support Structured and effective tier 2 and 3 support Infrastructure support to critical FAA applications Looking Forward: Increased user self service, automated monitoring and improved security Program Enablers - Quality Assurance and Control Verify work process and products for accuracy and completeness Capture lessons learned for program improvement in efficiency, cost savings and increase quality Gather and disseminate quality metrics for review and apply to continuous improvement Looking Forward: improved metrics reporting and feedback process CONTRACT SUMMARY PROGRAM OVERVIEW PROGRAM SUMMARY PROGRAM DETAILS RECOMMENDATIONS
Editor's Notes
- #2: We support the FAA goals and mission through the application we build and maintain CRU Support and ART 99% LDR compliance – explain CRU Support and ART saves the FAA $200M / year in time tracking over a paper based system. ATQA redeuced Add org structure for ATO IT
- #3: We provide the full range of IT services We are building new applications such as APG and IOTA while still maintaining CRU-X and Scheduler We are reusing code where we can – We reused the IOTA architecture to build APG. We are leveraging ID data from the portal to feed IPOWS. Add the graphic here… Make less wordy Combine Application Solutions, Enterprise framework and Enterprise user Management under one grouping Add QA to the slide – send to mike (How is QA weaved in and how it is helping improve) Add some of the successes and where we are moving towards