This document discusses how mobile technology is changing consumer behavior and the importance of a digital-first strategy for marketing. Some key points:
- Mobile devices are increasingly how consumers research and purchase products, with over 50% using smartphones for shopping-related activities.
- Social media and user-generated content have become highly influential sources of information for consumers, with over 90% trusting recommendations from others.
- To be effective, companies need to focus on digital and mobile platforms, engage consumers through content and communities, and disrupt traditional marketing approaches.
- The rise of tablets and mobile is transforming how consumers interact and share information, requiring marketers to rethink their entire strategies with a digital and social-first mind