June Pathfinder Learning Network event breakout session: commissioning support
- 1. Commissioning Support Breakout session from Pathfinder Learning Network event – 7 June 2011
- 2. Overview Breakout session from Pathfinder Learning Network event – 7 June 2011 Commissioning Support This session included a discussion around what we mean by commissioning support and how it is provided and at what scale, and looked at determining a consistent way of describing and providing these functions.
- 3. Key discussion points The focus for clinical commissioners is on working with other clinicians and health and social care professionals to redesign how services are provided to improve the outcomes for their patients. Services which support change & relationships need to be local. Some other services could potentially be done at scale if there is confidence that the services being provided are well specified, innovative, flexible & customer friendly and the economies of scope & scale are evident How do we ensure accountability of all commissioning support providers in pipeline? Need confidence in reliability of business intelligence - there is anxiety because of past experience of NHS shared services How do we develop an intelligent customer? There is a need for organisational development of intelligent NHS suppliers (as well as customers), which will need business like expertise if NHS organisations are to be sustainable locally Procurement frameworks would be helpful to reduce procurement effort and costs (for both commissioners & providers) provided that they are flexible & responsive to local needs Breakout session from Pathfinder Learning Network event – 7 June 2011 Commissioning Support
- 4. Next steps - locally GP consortia work together locally to understand requirements and have more influence over providers Service providers need to talk to GP consortia to help them to understand their requirements as a starting point Developing local relationships is key Clusters and SHAs – need to talk to GP consortia to find out immediate priorities and model using the existing £25-£35 guidance Breakout session from Pathfinder Learning Network event – 7 June 2011 Commissioning Support Next steps - nationally Sharing examples/case studies of good practice e.g. where clusters & consortium have developed affordable models of local & scale working. Need to think about harmonisation “transactional” systems where economies of scale are evident Need to demonstrate economies of scale to GP consortia to enable them to understand and agree what should be done at scale Need to get clinical input into specifications, protocols and templates for commissioning support There is a need to clarify how much money is available Consider national forum for a framework approach which pre-qualifies providers to avoid multiple procurements There is a real opportunity for national benchmarking of providers