The document outlines the steps for planning a website, using the website IAmInfusion.com.au as a case study. It discusses 5 steps for planning a website: 1) information gathering, 2) wireframing, 3) site architecture, 4) determining extensions, and 5) planning the build. For each step, it provides examples of tasks and tools used in planning IAmInfusion's website, which involved testing different shopping cart extensions to meet its specific needs. The document concludes by discussing next steps for improving IAmInfusion's website.