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Planning Your
Website Roadmap
Why Every Website Project Needs One
To Save It From Expensive Mistakes
Jasmine Andrews | Brain Candy Consulting
Who Am I?
Why Client Education Matters
What will you get out of this session?
Learn the stages and activities in a website project
The different roles you can turn to for help
How to communicate effectively
How to prevent wasting time and money
Project Mistakes
Overview of Project Stages
Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes
Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes
Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes
Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes
Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes
It’s flexible and scalable
Stage 1: Discover
Discover: Activities
Do all the research. Set the strategy.
User/market research
Competitor analysis
SEO keyword research
Content audit
Business operational planning and process analysis
Ux and Service Design
Discover: Outputs
SEO keyword plan
Site map
Content inventory
Business requirements
User requirements
Personas
Customer Journey Map
Project brief
Functional specs
User flows
Sales funnel maps
Digital Strategy document
Tone of voice document / Style Guide
Discover: Roles
Web Designer
Ux Consultant
Service Designer
Digital Strategist
SEO specialist/copywriter
Information Architect
Business Analyst
Brand Strategist
Digital Marketing Consultant
Discover: Keys to Success
Think strategically
Share information openly
Apply empathy
Put it in writing
Assign one point of contact
Stage 2: Design
Design: Activities
Brand and logo design
Typographic design
Wireframing
Layouts
Design: Outputs
Mood board
Branding and logo
Colour palette
Typographic Scheme and heading styles
Wireframes
Mockups/layouts
Style tiles
Design: Roles
Web designer
Graphic designer
UI designer
Typographer
Brand designer/strategist
Design: Keys to Success
Communicate clearly - be specific and objective
Consolidate feedback into rounds of revision
Respect timeframes
Remember that you are not the target audience
Stage 3: Develop
Develop: Activities
Development - building the site
Customisations
Testing & Quality Assurance
User Acceptance Testing
Email automations and CRM integration
Add SEO metadata
Develop: Outputs
A built and fully functioning website
Develop: Roles
Website Developer
WordPress Developer
WordPress Customiser
Automations/CRM Specialist
VA or Technical VA for basic sites
SEO Consultant
Develop: Keys to Success
Be clear on your website functional requirements before you choose to
hire. Not everyone can do ecommerce sites or membership sites etc. It
also affects the costs considerably.
Don’t expect a developer (code) to do design (creative) or write content
Provide all the documentation, layouts, brief, brand style guide, logos,
fonts
Provide all the content and images (properly prepared files)
Stage 4: Implement
Implement: Activities
Migrate the website files to the hosting accounts
Repoint the DNS settings (if needed)
Archive the old site files
Set up any redirects if URLs have changed
Implement: Outputs
A live website
Implement: Roles
Website Developer
WordPress Developer
WordPress Customiser
Automations/CRM Specialist
VA or Technical VA for basic sites
Implement: Keys to Success
Keep account details written down - hosting and domain name
registration
Allow a day for the site to transition
Perform preventative maintenance
Back up regularly
Stage 5: Evaluate
Evaluate: Activities
SEO keyword performance reporting
Traffic reports
Goals and conversion rates
CRM reports
Heat maps
User testing
Evaluate: Outputs
All the reports
Evaluate: Roles
SEO consultant/copywriter
Digital Strategist
Digital Marketing consultant
Ux Consultant
Web Designer
Web Developer
Evaluate: Keys to Success
Start collecting data from day 1, even f you don’t look at the data for the
first 3 months
Get a little education so you can understand what the reports are
showing you
Budget and Hiring
Which path is right for you?
Do it all yourself
You run the project and hire individual freelancers to do their parts
independently
You hire a multi-skilled freelancer who “does it all”
You engage an agency/business to be your single point of contact and
they do it all including project management
Setting your budget
Match your stage of business maturity and goals
Rule of thumb: set marketing budget at 10% of annual turnover
Scale the work to fit your budget
Project price and scope of work, not hourly rates
Free ebook
Ultimate Guide to Hiring the Right Website Professional
https://www.braincandy.com.au/hiring-guide/
Key Points
Write a good brief before you hire
Consider user needs and business needs
Set goals so you can set an appropriate budget
Know what skillset you are hiring for
Start with a signed contract and understand the terms
Use a good project management system
Document all your requirements before you design
Key Points
Finalise design and content before you start development
Be available and responsive
Consolidate all file sharing to one cloud based storage
Consolidate all communications to one platform, ideally one that allows
threaded comments against each task
Be willing to discuss your business operations and planning in order to
get the best results
Key Points
Nominate one person to be the point of contact
Nominate one person to provide the approvals
Don’t compare on hourly rate
Be clear on the scope of work
Be clear on the process
SEO is not something you add to a completed website
The best prepared clients get the best outcomes. Every can do their job
more effectively and your project will be prioritised over others.
Thanks :)
braincandy.com.au
hello@braincandy.com.au
facebook.com/braincandyconsulting
jasmineandrews.com.au

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Planning Your Website Roadmap: Why Every Website Project Needs One To Save It From Expensive Mistakes

  • 1. Planning Your Website Roadmap Why Every Website Project Needs One To Save It From Expensive Mistakes Jasmine Andrews | Brain Candy Consulting
  • 4. What will you get out of this session? Learn the stages and activities in a website project The different roles you can turn to for help How to communicate effectively How to prevent wasting time and money
  • 14. Discover: Activities Do all the research. Set the strategy. User/market research Competitor analysis SEO keyword research Content audit Business operational planning and process analysis Ux and Service Design
  • 15. Discover: Outputs SEO keyword plan Site map Content inventory Business requirements User requirements Personas Customer Journey Map Project brief Functional specs User flows Sales funnel maps Digital Strategy document Tone of voice document / Style Guide
  • 16. Discover: Roles Web Designer Ux Consultant Service Designer Digital Strategist SEO specialist/copywriter Information Architect Business Analyst Brand Strategist Digital Marketing Consultant
  • 17. Discover: Keys to Success Think strategically Share information openly Apply empathy Put it in writing Assign one point of contact
  • 19. Design: Activities Brand and logo design Typographic design Wireframing Layouts
  • 20. Design: Outputs Mood board Branding and logo Colour palette Typographic Scheme and heading styles Wireframes Mockups/layouts Style tiles
  • 21. Design: Roles Web designer Graphic designer UI designer Typographer Brand designer/strategist
  • 22. Design: Keys to Success Communicate clearly - be specific and objective Consolidate feedback into rounds of revision Respect timeframes Remember that you are not the target audience
  • 24. Develop: Activities Development - building the site Customisations Testing & Quality Assurance User Acceptance Testing Email automations and CRM integration Add SEO metadata
  • 25. Develop: Outputs A built and fully functioning website
  • 26. Develop: Roles Website Developer WordPress Developer WordPress Customiser Automations/CRM Specialist VA or Technical VA for basic sites SEO Consultant
  • 27. Develop: Keys to Success Be clear on your website functional requirements before you choose to hire. Not everyone can do ecommerce sites or membership sites etc. It also affects the costs considerably. Don’t expect a developer (code) to do design (creative) or write content Provide all the documentation, layouts, brief, brand style guide, logos, fonts Provide all the content and images (properly prepared files)
  • 29. Implement: Activities Migrate the website files to the hosting accounts Repoint the DNS settings (if needed) Archive the old site files Set up any redirects if URLs have changed
  • 31. Implement: Roles Website Developer WordPress Developer WordPress Customiser Automations/CRM Specialist VA or Technical VA for basic sites
  • 32. Implement: Keys to Success Keep account details written down - hosting and domain name registration Allow a day for the site to transition Perform preventative maintenance Back up regularly
  • 34. Evaluate: Activities SEO keyword performance reporting Traffic reports Goals and conversion rates CRM reports Heat maps User testing
  • 36. Evaluate: Roles SEO consultant/copywriter Digital Strategist Digital Marketing consultant Ux Consultant Web Designer Web Developer
  • 37. Evaluate: Keys to Success Start collecting data from day 1, even f you don’t look at the data for the first 3 months Get a little education so you can understand what the reports are showing you
  • 39. Which path is right for you? Do it all yourself You run the project and hire individual freelancers to do their parts independently You hire a multi-skilled freelancer who “does it all” You engage an agency/business to be your single point of contact and they do it all including project management
  • 40. Setting your budget Match your stage of business maturity and goals Rule of thumb: set marketing budget at 10% of annual turnover Scale the work to fit your budget Project price and scope of work, not hourly rates
  • 41. Free ebook Ultimate Guide to Hiring the Right Website Professional https://www.braincandy.com.au/hiring-guide/
  • 42. Key Points Write a good brief before you hire Consider user needs and business needs Set goals so you can set an appropriate budget Know what skillset you are hiring for Start with a signed contract and understand the terms Use a good project management system Document all your requirements before you design
  • 43. Key Points Finalise design and content before you start development Be available and responsive Consolidate all file sharing to one cloud based storage Consolidate all communications to one platform, ideally one that allows threaded comments against each task Be willing to discuss your business operations and planning in order to get the best results
  • 44. Key Points Nominate one person to be the point of contact Nominate one person to provide the approvals Don’t compare on hourly rate Be clear on the scope of work Be clear on the process SEO is not something you add to a completed website The best prepared clients get the best outcomes. Every can do their job more effectively and your project will be prioritised over others.