Food Safety: Effective Product Recall - using global standards
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The document outlines a global food recall challenge and emphasizes the need for a standardized recall process and effective communication between stakeholders. It describes the current recall procedures and introduces the GS1 product recall portal, which allows for real-time communication of recall information. The initiative aims to enhance food safety by improving traceability, compliance, and efficiency in handling recalls.
Food Safety: Effective Product Recall - using global standards
- 1. The Global Food Recall Challenge August 2012 Seoul Korea National Food Safety Information Service
- 2. © 2011 GS1 August 2008…23 people died in Toronto
- 3. © 2011 GS1 3 2008 US based study of 212 food manufacturers highlighted Gaps…. 18 days to sense & act on a recall 42 days to complete the recall only 43% of recalled products with health & safety concerns are traced
- 4. © 2011 GS1 The Industry dilemma 4 years ago No standards, private recall portals, contract based forms……. 4
- 5. © 2011 GS1 RetailerAssociation Wholesaler/ Distributor SupplierCFIA YES NO YES YES Forward Product Recall Notification Read Product Recall Notification from Wholesale/ Distributor Recall Required? Read Product Recall Notification from Association Investigation Complete? Create Distributed Product Recall Notification Read Product Recall Notification Read Product Recall Notification from Supplier Recall Impact? Read Product Recall Notification from Supplier and/ or CFIA Forward Product Recall Notification Read Product Recall Notification from CFIA Notify Vendor/ Assocation and General Public of Product Recall NOTES: - Before CFIA Investigation is completed, the Supplier may issue the recall to a specific distribution list of known wholesalers/distributors and/or retailers to whom they know the recall products were shipped - The product recall notification is communicated by Phone/Fax/Email or In-person - The product recall notification is communicated to the Corporate Head Office, Store, Distribution Center - The product recall notification is communicated to the Food Safety or Product Recall Coordinator, Buyer, Store/Distribution Center Manager Legend for Product Recall Flow: Supplier->Retailer CFIA or Supplier->Wholesaler/ Distributor->Retailer CFIA->Association->Retailer CFIA->Retailer Current Product Recall Process within Grocery
- 6. © 2011 GS1 The Way Forward
- 7. © 2011 GS1 “The Industry Solution” 1 industry portal, 1 standardized recall form and 1 process 7
- 8. © 2011 GS1 -Brand owner completes recall notification form (including attachments) - All other internal recall and risk management processes remain in place -GS1 ProductRecall enables the real-time communication of recall information to retail partners Brand Owner Initiates Recall Receivers get Recall Notification Immediately Complements and enhances existing product recall processes by providing users; - An application developed by industry, for industry - Real-time information exchange - A single trusted source for product recall data - Receives the recall notification – including detailed product information and images, attachments, and disposal instructions – instantly and accurately. - Receiver uses recall information to drive more effective/efficient internal processes – including the removal, disposal, and return of a recalled product. WHERE GS1 HELPS TODAY WE MAKE EFFECTIVE RECALL POSSIBLE
- 9. © 2011 GS1 RECEIVERS Retailer Broker Food Service Manufacturer Wholesaler Recall Notification Process INITIATOR (SPONSOR) Initiator Approver Regulator Recall Portal
- 10. © 2011 GS1 Easy to use and navigate Overall progress tracking Drop down lists to minimise data entry Mandatory data requirements Broad set of data to cover multiple processes Online help, definitions and instructions
- 11. © 2011 GS1 Detailed product identifiers and traceability data Alternate products identifiers where no barcode exists Image of Dates, Batches, etc on label to aid identification Detailed traceability data
- 12. © 2011 GS1 Complete recall data for receivers Easy navigation to different sections Overall progress tracking Images to aid product ID Easily find what data has changed in extensions Broad set of data to cover multiple processes Create Print, PDF and XML Outputs Attach useful documents “Distribute” the recall to your own customers
- 13. © 2011 GS1 Tangible Results 13 The product recall service won the 2011 International award for “Innovation in Food Safety” from the IAFP – The International Association for Food Protection The service is helping to: - Reduce risk by ensuring compliance with regulation - Reduce risk profile from insurance companies who can lower premiums - Reduce risk of harm to consumers with rapid & accurate communication - Reduce costs by making recall more effective and targeted - Optimize asset utilization through structured processes - Increase Revenue though improved trading partner trust
- 14. © 2011 GS1 Thank You 14