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Kicking Web Butt - Small Business Web Strategy Planning
INTRODUCTION
• Who the heck is this guy?
• Why the heck am I here?
• Kicking web what?
• Who the heck are you?
TOPICS
• Web Goals – The Mouse
• Website – The Mouse Trap
• Web Marketing – The Bait
• Analytics – The Test
• Web Mistakes – The Bad
WEB GOALS
• What are your business/web
goals?
• B2C versus B2B
• Who are you targeting?
• Services versus Products
• Lead Generation versus Sales
• The Funnel
•NEED FUNNEL GRAPHIC
FuN WITH
FUNNELS B2BB2C
Social Media - Blogs -
SEO Affiliates - Display
SEO - SEM – Display
Print - Tradeshows
Visitors Visitors
Landing Page > Contact FormProduct Page > Cart
LeadsSales
GOALS
TIPS + LINKS
• Legalzoom – legalzoom.com
• Affiliate Program – osiaffiliate.com
• Lead Generation – hubspot.com
• Coworking – kleverdogcoworking.com
• Keep your eye on the prize!
• Know where your customers hangout!
• Optimize your funnel
THE WEBSITE
• Functionality versus Design
• Size Matters
• Designer versus Developers
• Maintenance
• Planning for Growth
• CMS Systems
•NEED DESIGNER VS DEV
GRAPHIC
RIGHT VS LEFT
BRAIN
The Creatives The Analytics
Weapons: Photoshop - Illustrator -
HTML - CSS - jQuery - UX - UI - CMS
Assignments: Theming – Ads -
Branding Wireframes - Design
Weapons: PHP - MySQL - Apache -
Linux – Python - ROR- Objective C -
Java
Assignments – Applications - Custom
Modules - CMS Customizations
WEB GROWTH
• Maintenance
• Web Roadmap
• Maintenance Budget
• Development Budget
• Hiring a web guy person
• Maintain ROI
CMS SYstems
• Wordpress – Brochure / Informational
• Drupal – Heavy Content / Application
• Magento – Heavy Ecommerce
•Custom – PHP Frameworks, ROR, etc
• Mobile – iOS, Android, HTML5
• Others – OS Cart, Joomla, Etc.
WEBSITE TIPS &
LINKS• Wordpress - wordpress.org
• Drupal – drupal.org
• Magento – magentocommerce.com
• Themes – themeforest.net
• Developers – elance.com, guru.com, etc
• Mobile – phonegap.com
• Learning – lynda.com, kleverdogacademy.com
• Server Related –
pingdom.com, newrelic.com, cloudflare.com
• You get what you pay for! (Customization cost!)
• Start small!
• Plan before you build! (SEO, Functionalities etc)
• Be Detailed!
WEB MARKETING
PLAN
• Traffic! Traffic! Traffic!
• SEO versus SEM
• Blogs and Content
• Display Ads
• Social Media
SEARCH ENGINE
OPTIMIZATION
• Keywords
• Meta Info – Title + Description
• Helpful Content (Guides, How to)
• Viral Content (Videos, top 10s)
• Links – Internal versus External
• Multiple Mediums (Text, Audio,
Downloads, Video)
SEM + DISPLAY
• Start small first on SEM
• Search vs. Network Search vs.
Content
• Display - Doubleclick Adplanner
• Affiliate Programs
• Direct Ads to Blogs/Content Sites
GET SOCIAL !
• Facebook
• Twitter
• Pintrest
• Tumblr/Blog
• Industry Forums
• Youtube/Vimeo
MARKETING TIPS &
LINKS• Pinterest – pintrest.com
• Tumblr – tumblr.com
• SEO – searchengineland.com, seomoz.com
• Social Media Tools – tweetdeck.com, sproutsocial.com
• SEM – adwords.com, adcenter.microsoft.com
• Competitor Analysis – keywordspy.com, compete.com
• Display – google.com/adplanner, buysellads.com
• Be Social – blog, social media, etc.
• Know people in your industry
• ROI, ROI, ROI
• SEO everything – meta, meta, meta, links, links, links
ANALYTICS +
OPTIMIZATION
• Google Analytics
• Goals
• Competition Metrics
• Conversion Optimization
METRICS THAT MATTER
• Visits versus Page Views
• Bounce Rate
• Traffic Sources
• Web Queries
• Conversion Rate
•Completions + Conversions
Conversion
Optimization
• Split Testing – Web Optimizer
• ROI on Marketing
• Optimize Landing Pages
• Scaling Campaigns
• Monitoring
ANALYTIC TIPS &
LINKS• Google Analytics - google.com/analytics
• SEO – seoengineland.com, seomoz.com
• Google Blog – analytics.blogspot.com
• Track Track Track
• Tag Campaigns and all sources
• Monitor regularly
TOP 10 WeB MISTAKES
1. Trying to be a designer or trying to be cool
2. Being complacent
3. No web budget (Security / Maintenance)
4. Going too big on web (Too many features)
5. Not looking at the data
6. No voice - no community
7. Lack of educational effort
8. Not focusing on goals
9. Not using customers view
10. Changing things on the fly
WEB CASE STUDY

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Kicking Web Butt - Small Business Web Strategy Planning

  • 2. INTRODUCTION • Who the heck is this guy? • Why the heck am I here? • Kicking web what? • Who the heck are you?
  • 3. TOPICS • Web Goals – The Mouse • Website – The Mouse Trap • Web Marketing – The Bait • Analytics – The Test • Web Mistakes – The Bad
  • 4. WEB GOALS • What are your business/web goals? • B2C versus B2B • Who are you targeting? • Services versus Products • Lead Generation versus Sales • The Funnel
  • 5. •NEED FUNNEL GRAPHIC FuN WITH FUNNELS B2BB2C Social Media - Blogs - SEO Affiliates - Display SEO - SEM – Display Print - Tradeshows Visitors Visitors Landing Page > Contact FormProduct Page > Cart LeadsSales GOALS
  • 6. TIPS + LINKS • Legalzoom – legalzoom.com • Affiliate Program – osiaffiliate.com • Lead Generation – hubspot.com • Coworking – kleverdogcoworking.com • Keep your eye on the prize! • Know where your customers hangout! • Optimize your funnel
  • 7. THE WEBSITE • Functionality versus Design • Size Matters • Designer versus Developers • Maintenance • Planning for Growth • CMS Systems
  • 8. •NEED DESIGNER VS DEV GRAPHIC RIGHT VS LEFT BRAIN The Creatives The Analytics Weapons: Photoshop - Illustrator - HTML - CSS - jQuery - UX - UI - CMS Assignments: Theming – Ads - Branding Wireframes - Design Weapons: PHP - MySQL - Apache - Linux – Python - ROR- Objective C - Java Assignments – Applications - Custom Modules - CMS Customizations
  • 9. WEB GROWTH • Maintenance • Web Roadmap • Maintenance Budget • Development Budget • Hiring a web guy person • Maintain ROI
  • 10. CMS SYstems • Wordpress – Brochure / Informational • Drupal – Heavy Content / Application • Magento – Heavy Ecommerce •Custom – PHP Frameworks, ROR, etc • Mobile – iOS, Android, HTML5 • Others – OS Cart, Joomla, Etc.
  • 11. WEBSITE TIPS & LINKS• Wordpress - wordpress.org • Drupal – drupal.org • Magento – magentocommerce.com • Themes – themeforest.net • Developers – elance.com, guru.com, etc • Mobile – phonegap.com • Learning – lynda.com, kleverdogacademy.com • Server Related – pingdom.com, newrelic.com, cloudflare.com • You get what you pay for! (Customization cost!) • Start small! • Plan before you build! (SEO, Functionalities etc) • Be Detailed!
  • 12. WEB MARKETING PLAN • Traffic! Traffic! Traffic! • SEO versus SEM • Blogs and Content • Display Ads • Social Media
  • 13. SEARCH ENGINE OPTIMIZATION • Keywords • Meta Info – Title + Description • Helpful Content (Guides, How to) • Viral Content (Videos, top 10s) • Links – Internal versus External • Multiple Mediums (Text, Audio, Downloads, Video)
  • 14. SEM + DISPLAY • Start small first on SEM • Search vs. Network Search vs. Content • Display - Doubleclick Adplanner • Affiliate Programs • Direct Ads to Blogs/Content Sites
  • 15. GET SOCIAL ! • Facebook • Twitter • Pintrest • Tumblr/Blog • Industry Forums • Youtube/Vimeo
  • 16. MARKETING TIPS & LINKS• Pinterest – pintrest.com • Tumblr – tumblr.com • SEO – searchengineland.com, seomoz.com • Social Media Tools – tweetdeck.com, sproutsocial.com • SEM – adwords.com, adcenter.microsoft.com • Competitor Analysis – keywordspy.com, compete.com • Display – google.com/adplanner, buysellads.com • Be Social – blog, social media, etc. • Know people in your industry • ROI, ROI, ROI • SEO everything – meta, meta, meta, links, links, links
  • 17. ANALYTICS + OPTIMIZATION • Google Analytics • Goals • Competition Metrics • Conversion Optimization
  • 18. METRICS THAT MATTER • Visits versus Page Views • Bounce Rate • Traffic Sources • Web Queries • Conversion Rate •Completions + Conversions
  • 19. Conversion Optimization • Split Testing – Web Optimizer • ROI on Marketing • Optimize Landing Pages • Scaling Campaigns • Monitoring
  • 20. ANALYTIC TIPS & LINKS• Google Analytics - google.com/analytics • SEO – seoengineland.com, seomoz.com • Google Blog – analytics.blogspot.com • Track Track Track • Tag Campaigns and all sources • Monitor regularly
  • 21. TOP 10 WeB MISTAKES 1. Trying to be a designer or trying to be cool 2. Being complacent 3. No web budget (Security / Maintenance) 4. Going too big on web (Too many features) 5. Not looking at the data 6. No voice - no community 7. Lack of educational effort 8. Not focusing on goals 9. Not using customers view 10. Changing things on the fly

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