Knowledge, learning and your bottom-line
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1) Employees on average only spend 1% of their workweek on training and development as technology adoption accelerates and the world moves faster than ever. 2) This lack of knowledge leads to issues like unsatisfied customers, sales, and management as well as continuous escalations as employees are unable to effectively do their jobs. 3) Digital learning platforms can help by providing micro-learning experiences using AI to identify gaps and deliver just-in-time, engaging training on any device to improve employee knowledge and business outcomes.
Knowledge, learning and your bottom-line
- 1. Knowledge, learning and your bottom- line Ori Bendet Director, Product Management
- 2. 1 % average time that employees have to focus on training and development per workweek
- 3. 40K hours listened 692K hours watched 481K tweets sent 41.2M messages sent The World is running Faster than ever *per minute in 2019
- 4. Airlines 68yrs Automobiles 62yrs Telephone 50yrs Electricity 46yrs Credit Card 28yrs Television 22yrs ATM 18yrs Computer 14yrs Cell Phone 12yrs Internet 7yrs iPods 4yrs YouTube 4yrs Facebook 3yrs Twitter 2yrs We are also adapting technology must faster Reaching 50M users:
- 6. How does this affect us?
- 7. Ori Bendet Director, Product Management About Me An experienced Product Manager with both Enterprise and Startup experience combining strong technical and marketing skills. Leading a SaaS based digital learning platform at Time To Know called T2K Instructors who helps instructors digitize their learning processes.
- 8. Ori Bendet Director, Product Management About Me An experienced Product Manager with both Enterprise and Startup experience combining strong technical and marketing skills. Leading a SaaS based digital learning platform at Time To Know called T2K Instructors who helps instructors digitize their learning processes. Michael’s father 3 years old Naomi’s husband UX Lead, AT&T #2 coming soon!
- 9. Instructors About Time To Know Time To Know transforms the way companies train and improve their employees' knowledge through engaging experience, and actionable insights. We deliver micro-learning experience using AI technologies to identify and close the gaps in the business knowledge. Business
- 10. The “uneducated" employee vicious cycle Lack of Knowledge Selling Legacy products only Not promoting new capabilities Promising things we don’t have 1 Frustrations Unsatisfied customers Unsatisfied sales Unsatisfied management Continuous Escalations Keeping the deal alive 3 Request for Information Support Calls “Flood” of unneeded emails Sales calls into the nights 2
- 11. What can be done?
- 12. The best training center is in each employee’s pocket Any time, Anywhere, Any device, Any Content
- 13. No more generic courses; Today’s all about Just in Time Provide vital information when they need it the most
- 14. What we learned Start small: baby steps > big steps > no steps Engagement ranks: Video > Image > Text A wall of shame > a wall of fame "If you can’t measure it You can’t improve it” William Thompson, 1st Baron Kelvin
- 15. Thank you