Knowledge management concepts and processes discovery and capture in process knowledge management
- 1. Knowledge Management Concepts And Processes Discovery and Capture In Process Knowledge Management ROLLY FAHDIAL Program Studi S1 : Sistem Informasi Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau http://sif.uin-suska.ac.id/ http://fst.uin-suska.ac.id/ http://www.uin-suska.ac.id/
- 2. Understanding Knowledge Management Knowledge management is a series of activities that are used by organizations or companies to identify, create, explain and distribute knowledge for reuse, known and learned in an organsisai. This activity is typically associated with organizational objectives and is aimed at achieving a certain outcome such as shared knowledge, performance improvement, competitive advantage or higher levels of innovation.
- 3. The concept of Knowledge Management includes the management of Mansuia Resources (HR) and information technology (IT) in order to achieve better corporate organization so as to win business competition
- 4. Tacit Knowledge tacit knowledge is personal, developed through experiences that are difficult to formulate and communicate tacit knowledge is categorized as personal knowledge or in other words knowledge obtained from individuals (individuals) Research on the nature of knowledge instantly identifies the differences between knower and known, or is often defined in terms of subject and object, or ingredient subjective and objective in experience.
- 5. Explicit Knowledge Explicit knowledge is formal and systematic that is easy to communicate and share Application of explicit knowledge is easier because the knowledge gained in written form or documented statement, so that each employee can learn it independently.
- 6. SECI Model
- 7. Komponen Knowledge Management 1. People Man is responsible in choosing to whom he will share, determine the topic, determine his method and ultimately empower the knowledge. So the success of this KM program is at the level of acceptance and willingness of people to share with other people. The sharing of knowledge can create a positive environment and an exchange idea whereby the person who provides can anticipate in obtaining appropriate knowledge in the future
- 8. 2. Process Disclosing, acquiring, translating, organizing and sharing knowledge with interested parties, and then motivating people to use is a sustainable journey. Knowledge and management are dynamic and require a continuous process of accumulating and exploiting from unspoken knowledge
- 9. 3. Technology Technology enables companies to disseminate knowledge quickly and smoothly throughout the organization. Many early adopters of the KM principle did early on information technology in the short term. improvement of rapid improvement in the information perspective, rather than recognizing the value of long-term value of competitive finance Implemetasi Knowledge Management System requires a wide variety of tools that are involved throughout the Knowledge Management cycle. Technology in guanakan to facilitate especially communication, collaboration, and content management for Knowledge capture, sharing Dissemination and aplication
- 10. The main process of Knowledge Management Finding (Discovery) knowledge Combination Development of new tacit or explicit knowledge derived from data and information or from previous knowledge synthesis Finding new knowledge, from explicit knowledge that depends on a combination process also Finding new knowledge derived from tacit knowledge by relying on the socialization process. New explicit knowledge is discovered through combinations by synthesizing explicit knowledge
- 11. 2. Socialization Socialization is the synthesis of tacit knowledge among individuals, usually through joint activities rather than written or verbal instructions.
- 12. Capture knowledge The definition of capturing knowledge itself is the process of retrieving explicit or tacit knowledge that lies within a person, an artifact or an organizational entity. The knowledge captured may be outside the organization such as consultants, competitors, customers, suppliers and employees before a new employee of an organization.
- 13. 1. Internalisasi the change of explicit knowledge into tacit knowledge. Explicit knowledge contains actions or practices so that individuals who have acquired tacit knowledge experience re-experience. That is what has been experienced by others. Or individuals gain tacit with a vitality situation / either by reading other manuals or stories or through stimulation or experimentation
- 14. 2. Externalisasi change tacit knowledge to form eskdplisit ie words, concepts, visual The process is quite difficult to articulate. The solution is, by using a metaphor / comparison against the others