Knowledge Management Every Day.pdf
- 1. Applied Knowledge Management Systems Applied Knowledge Management Systems Knowledge Management Every Day Tools and Methodologies Peter Barcelo Jr. Applied Knowledge Management Systems Chief Executive Officer 305-761-0408
- 2. Applied Knowledge Management Systems Applied Knowledge Management Systems AGENDA • KM – A Working Definition • Knowledge Management (KM) Structure • KM Principles • Maximize Innovation/Learning • Reduce Meeting Frequency/Length • KM Hands-On Tools & Techniques • Questions KM enables a Learning and Innovative Organization via a continuous flow of knowledge!
- 3. Applied Knowledge Management Systems Applied Knowledge Management Systems KM – A Working Definition Knowledge Management is about creating, capturing and sharing knowledge, getting the right knowledge to the right people at the right time to have a learning and innovative organization to support the decision making process at the department, division and executive levels and the mission and vision of the organization.
- 4. Applied Knowledge Management Systems Applied Knowledge Management Systems Corporate KM Structure • President – Sets organizational mission/vision • CEO – Approves and supports KM education, initiatives, innovation, plans, processes and supportive technology • Chief Knowledge Officer (CKO) – Initiates, manages and maintains corporate KM education, initiatives, innovation, plans, processes and supportive technology • Department/Division KM Coordinators (KMC) – Develop department/division KM education, initiatives, plans, processes, maintenance and recommends supportive technology.
- 5. Applied Knowledge Management Systems Applied Knowledge Management Systems KM Tools Emphasized Use Of: • Persistent Chat at Dept/Div and Worker/Executive • Share Point Collaboration Sites (Knowledge Repository/Forum) • Online Meetings • Sharing, Collaborating, Transparency • Continuous Collaboration Across the Enterprise • Executive Engagement De-emphasized Use Of: • Email (whenever possible) Email
- 6. Applied Knowledge Management Systems Applied Knowledge Management Systems Knowledge Processes 21 May 2018 6
- 7. Applied Knowledge Management Systems Applied Knowledge Management Systems Knowledge Processes
- 8. Applied Knowledge Management Systems Applied Knowledge Management Systems Knowledge Processes The SECI Model Socialization, Externalization, Combination, Internalization Don’t wait for next meeting Team Innovation Sweet Spot
- 9. Applied Knowledge Management Systems Applied Knowledge Management Systems 9 Knowledge Processes 9
- 10. Applied Knowledge Management Systems Applied Knowledge Management Systems Knowledge Processes Making the Unknown Known Common Knowledge Descriptive Critical Knowledge Procedural Active Discovery/Research Knowledge Repositories Online Meetings Chat Rooms Email, Phone, etc. The Unknown What you may never know What you really should know What some might know What you know Making the Unknown Known (Knowledge Nets)
- 11. Applied Knowledge Management Systems Applied Knowledge Management Systems Putting it all together Knowledge Repositories Event 1 Event 2 Event 3 Event 4 Event n Knowledge Repository Knowledge Repository Posts/Comments Members List Document Library Links Meetings 50% In meetings 47% Wasted 23.5 % Day wasted Innovation & Learning
- 12. Applied Knowledge Management Systems Applied Knowledge Management Systems Thank You Questions? Peter Barcelo Jr. Chief Executive Officer Applied Knowledge Management Systems barcelop@bellsouth.net 305-761-0408