Tutorial #2: Kommbox Administration
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This document provides a tutorial on the administration of Kommbox, covering the creation of users and kommboxes, as well as account level settings. It outlines the differences between internally shared and standard kommboxes, user assignment processes, and account configurations regarding branding and security. Additionally, it discusses IT administration aspects such as data backup and server security measures.
Tutorial #2: Kommbox Administration
- 1. Tutorial #2 Kommbox Administration sales@kommbox.com Acism Software Private Limited, Pune (020) 25380588 Kommbox administration consists of the creation of kommboxes and users, and the assignment thereof. It also involves the account level settings. This tutorial will also cover IT administration – backup and security aspects.
- 2. Creating a UserCreating a User Admin can create a user by clicking on “Create User” menu in the right panel.
- 3. Creating a KommboxCreating a Kommbox Admin can create a kommbox by clicking on “Create Kommbox” menu in the right panel. There are two types of kommboxes: Internally shared Kommboxes are meant for collaboration between users internal to the company. All internal users are automatically given access to such kommbox. The standard kommbox is where the admin needs to assign users explicitly. Both internal and external users may be assigned to a standard kommbox.
- 4. User AssignmentUser Assignment From a kommbox page, you can click on “users assigned” link to come to the page to view/ change the user assignment to the kommbox. This assignment is possible (and required) for standard kommboxes only. All internal users are automatically assigned to an internally shared kommbox.
- 5. Account Level SettingsAccount Level Settings Click on “Account Settings” in the right panel to access the Account level settings.
- 6. Account Level SettingsAccount Level Settings The branding (name and logo that appear in the header) are adjusted here.
- 7. Account Level SettingsAccount Level Settings Emails may be read insecurely. Choose “Link only” instead of “Message and Link” so that the message content is NOT sent in an email notification.
- 8. Account Level SettingsAccount Level Settings These two options are for controlling your server space usage. Delete old “Thank you” records to ensure that they do not keep ever-growing. Configure a Dropbox account with Kommbox where the attachments will be kept. (Dropbox is a third party service which offers online storage space – at the time of writing, it offers 2GB disk space free.)
- 9. Account Level SettingsAccount Level Settings Configure the user roles that are used in your account.
- 10. IT AdministrationIT Administration (Backup and Security)(Backup and Security) Kommbox stores the communications for an organization and securing this data is very important. The Kommbox data Is stored in an RDBMS (MySql) and file system at the backend on the server side. It is possible (and advisable) to back up the data periodically, so that it may be restored in case of an unexpected crash. Similarly, the server needs to have a firewall that protects it from possible attacks of malicious users. On the hosted instance (on which free, basic and SSL plans are offered) the backups are taken every week, so that in case of a crash, the status up to the last week can be restored. The server is also protected with standard firewall. In case of an Enterprise instance, these concerns are expected to be addressed by the infrastructure provider.
- 11. Thank youThank you http://kommbox.com Sales: sales@kommbox.com Support: support@kommbox.com Ph: +91 20 25380588