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New-Product
Development and Product
    Life-Cycle Strategies

               Chapter 10
Objectives

Understand how companies find and
develop new-product ideas.
Learn the steps in the new-product
development process.
Know the stages of the product life
cycle.
Understand how marketing
strategies change during the
product’s life cycle.
Microsoft
                c




$50 billion in       Innovation is
profits over 27      critical to
years                Microsoft’s future
                     success
Early new product
                     Much of R & D
development relied   efforts are Internet
heavily on copying   related
the competition      Many new products
$4.2 billion         and services are in
Definition

New Product Development
 Development of original
  products, product
  improvements, product
  modifications, and new
  brands through the firm’s
  own R & D efforts.
New Product
Development Strategy

New products can be obtained via
acquisition or
development.
New products suffer
from high failure rates.
Several reasons
account for failure.
Discussion Question

Why do products fail?
See if you can identify the
fatal flaw in the brands
below and at right.




       Ben-Gay Asprin         Buttermilk Shampoo   Fruit of the Loom
                                                   Laundry Detergent
Figure 10-1:
    Major Stages in
New-Product Development
New Product
Development Strategy

New Product Development Process:
 Stage 1: Idea Generation
     Internal idea sources:
      • R&D
     External idea sources:
      • Customers,
        competitors,
        distributors, suppliers
3M’s corporate
culture
encourages,
supports, and
rewards new
product ideas
and innovation
Using the Web to Solicit Product Ideas
     Procter and Gamble
To see how P&G solicits ideas from
customers, visit the Procter and
Gamble home page, click on the
Resources and Offers button, then         Procter & Gamble
select the Share Your Thoughts listing.
New Product
Development Strategy

New Product Development Process:
 Stage 2: Idea Screening
   Product development
    costs increase dramatically
    in later stages.
   Ideas are evaluated
    against criteria;
    most are eliminated.
New Product
Development Strategy

New Product Development Process:
 Stage 3: Concept Development and
  Testing
   Product concepts provide
    detailed versions of new
    product ideas.
   Consumers evaluate
    ideas in concept tests.
New Product
Development Strategy

New Product Development Process:
 Stage 4: Marketing Strategy Development
     Strategy statements describe:
       • The target market, product positioning, and
         sales, share, and profit goals for the first few
         years.
       • Product price, distribution, and marketing
         budget for the first year.
       • Long-run sales and profit goals and the
         marketing mix strategy.
New Product
Development Strategy

New Product Development Process:
 Stage 5: Business Analysis
     Sales, cost, and profit
      projections
 Stage 6: Product
  Development
     Prototype development
      and testing
Daimler is currently road-testing its
prototype NECAR 5 (New Electric Car)
BusinessNow

Sensable Video Clip

        Computer modeling
        is being used to aid
        in product design
New Product
Development Strategy

New Product Development Process:
 Stage 7: Test Marketing
   Standard test markets
   Controlled test markets
   Simulated test markets

 Stage 8:
  Commercialization
New Product
    Development Strategy

IRI BehaviorScan
provides an in-
market laboratory
for testing new
products and
marketing programs




 IRI BehaviorScan
Simulated Test Markets (STM)
                In-Depth
Advantages:                    Types of STMs:
 Reduces risk – capital,         ASSESSOR
  marketing dollars,              BASES
  cannibalization                 MarkeTest
 Increases efficiency            Merwyn
 Maintains security –            And others
  competitors have less time
  to plan counter strategies
 Saves the company time
Simulated Test Markets (STM)
                 In-Depth
Model Inputs:                  Model Inputs:
 The market's size             Price
 Copy testing results          The proportion of
 Advertising budget for the     stores carrying the test
  test product and               product and the
  competitors.                   number of shelf facings
 Media schedule,                by month.
  Consumer promotion,           Expected marketing
  Trade promotion by             costs and margin
  month.                         contribution.
Simulated Test Markets (STM)
                   In-Depth
Do‘s & Don’ts of STMs             Do‘s & Don’ts of STMs
  Be a champion for your          Calculate different levels
   new product--but be              of competitive response.
   objective                       Don't estimate a level of
  Choose the proper sample.        support in a simulated
  Expose people to your            market that you would not
   product and its advertising      maintain nationally.
   in a way that best simulates    Be very careful in
   the real world.                  estimating all marketing
  Use proven research              input factors—the more
   technology to forecast           you guess incorrectly, the
   market behavior and sales.       less accurate the forecast.
Figure 10-2:
 Sales and Profits
Over A Product’s Life
Product Life-Cycle
      Strategies

The Typical Product Life Cycle
(PLC) Has Five Stages
 Product Development, Introduction,
  Growth, Maturity, Decline
 Not all products follow this cycle:
   Fads
   Styles
   Fashions
Figure 10-3:
Styles, Fashions, and Fads
Companies
want their
products to
enjoy a long
life cycle.
Hershey’s
actively
promotes
the fact that
it has been
“unchanged
since 1899”
Product Life-Cycle
       Strategies

Additional marketing
investments can
move a product back
into the growth stage,
as in the case of
Cracker Jack.
Product Life-Cycle
       Strategies

The product life cycle concept can
be applied to a:
 Product class (soft drinks)
 Product form (diet colas)
 Brand (Diet Dr. Pepper)
     Using the PLC to forecast brand
      performance or to develop marketing
      strategies is problematic
Product Life-Cycle Strategies

  PLC Stages
                 Begins when the
                 company
  Product        develops a new-
  development    product idea
  Introduction   Sales are zero
  Growth         Investment costs
                 are high
  Maturity       Profits are
Product Life-Cycle Strategies

  PLC Stages
                 Low sales
                 High cost per
  Product
                 customer
  development
                 acquired
  Introduction
                 Negative profits
  Growth         Innovators are
  Maturity       targeted
Marketing Strategies:
 Introduction Stage

Product – Offer a basic product
Price – Use cost-plus basis to set
Distribution – Build selective distribution
Advertising – Build awareness among
early adopters and dealers/resellers
Sales Promotion – Heavy expenditures to
create trial
Product Life-Cycle Strategies

  PLC Stages
                 Rapidly rising
                 sales
  Product        Average cost per
  development    customer
  Introduction   Rising profits
  Growth         Early adopters are
                 targeted
  Maturity
                 Growing
Marketing Strategies:
   Growth Stage

Product – Offer product extensions,
service, warranty
Price – Penetration pricing
Distribution – Build intensive distribution
Advertising – Build awareness and
interest in the mass market
Sales Promotion – Reduce expenditures
to take advantage of consumer demand
Product Life-Cycle Strategies

  PLC Stages
                 Sales peak
                 Low cost per
  Product
                 customer
  development
                 High profits
  Introduction
                 Middle majority
  Growth         are targeted
  Maturity       Competition
Marketing Strategies:
   Maturity Stage

Product – Diversify brand and models
Price – Set to match or beat competition
Distribution – Build more intensive
distribution
Advertising – Stress brand differences
and benefits
Sales Promotion – Increase to encourage
brand switching
Product Life-Cycle Strategies

  PLC Stages
                 Declining sales
                 Low cost per
  Product
                 customer
  development
                 Declining profits
  Introduction
                 Laggards are
  Growth         targeted
  Maturity       Declining
Marketing Strategies:
   Decline Stage

Product – Phase out weak items
Price – Cut price
Distribution – Use selective distribution:
phase out unprofitable outlets
Advertising – Reduce to level needed to
retain hard-core loyalists
Sales Promotion – Reduce to minimal
level

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Kotler10 exd

  • 1. New-Product Development and Product Life-Cycle Strategies Chapter 10
  • 2. Objectives Understand how companies find and develop new-product ideas. Learn the steps in the new-product development process. Know the stages of the product life cycle. Understand how marketing strategies change during the product’s life cycle.
  • 3. Microsoft c $50 billion in Innovation is profits over 27 critical to years Microsoft’s future success Early new product Much of R & D development relied efforts are Internet heavily on copying related the competition Many new products $4.2 billion and services are in
  • 4. Definition New Product Development  Development of original products, product improvements, product modifications, and new brands through the firm’s own R & D efforts.
  • 5. New Product Development Strategy New products can be obtained via acquisition or development. New products suffer from high failure rates. Several reasons account for failure.
  • 6. Discussion Question Why do products fail? See if you can identify the fatal flaw in the brands below and at right. Ben-Gay Asprin Buttermilk Shampoo Fruit of the Loom Laundry Detergent
  • 7. Figure 10-1: Major Stages in New-Product Development
  • 8. New Product Development Strategy New Product Development Process:  Stage 1: Idea Generation  Internal idea sources: • R&D  External idea sources: • Customers, competitors, distributors, suppliers
  • 10. Using the Web to Solicit Product Ideas Procter and Gamble To see how P&G solicits ideas from customers, visit the Procter and Gamble home page, click on the Resources and Offers button, then Procter & Gamble select the Share Your Thoughts listing.
  • 11. New Product Development Strategy New Product Development Process:  Stage 2: Idea Screening  Product development costs increase dramatically in later stages.  Ideas are evaluated against criteria; most are eliminated.
  • 12. New Product Development Strategy New Product Development Process:  Stage 3: Concept Development and Testing  Product concepts provide detailed versions of new product ideas.  Consumers evaluate ideas in concept tests.
  • 13. New Product Development Strategy New Product Development Process:  Stage 4: Marketing Strategy Development  Strategy statements describe: • The target market, product positioning, and sales, share, and profit goals for the first few years. • Product price, distribution, and marketing budget for the first year. • Long-run sales and profit goals and the marketing mix strategy.
  • 14. New Product Development Strategy New Product Development Process:  Stage 5: Business Analysis  Sales, cost, and profit projections  Stage 6: Product Development  Prototype development and testing
  • 15. Daimler is currently road-testing its prototype NECAR 5 (New Electric Car)
  • 16. BusinessNow Sensable Video Clip Computer modeling is being used to aid in product design
  • 17. New Product Development Strategy New Product Development Process:  Stage 7: Test Marketing  Standard test markets  Controlled test markets  Simulated test markets  Stage 8: Commercialization
  • 18. New Product Development Strategy IRI BehaviorScan provides an in- market laboratory for testing new products and marketing programs IRI BehaviorScan
  • 19. Simulated Test Markets (STM) In-Depth Advantages: Types of STMs:  Reduces risk – capital,  ASSESSOR marketing dollars,  BASES cannibalization  MarkeTest  Increases efficiency  Merwyn  Maintains security –  And others competitors have less time to plan counter strategies  Saves the company time
  • 20. Simulated Test Markets (STM) In-Depth Model Inputs: Model Inputs:  The market's size  Price  Copy testing results  The proportion of  Advertising budget for the stores carrying the test test product and product and the competitors. number of shelf facings  Media schedule, by month. Consumer promotion,  Expected marketing Trade promotion by costs and margin month. contribution.
  • 21. Simulated Test Markets (STM) In-Depth Do‘s & Don’ts of STMs Do‘s & Don’ts of STMs  Be a champion for your  Calculate different levels new product--but be of competitive response. objective  Don't estimate a level of  Choose the proper sample. support in a simulated  Expose people to your market that you would not product and its advertising maintain nationally. in a way that best simulates  Be very careful in the real world. estimating all marketing  Use proven research input factors—the more technology to forecast you guess incorrectly, the market behavior and sales. less accurate the forecast.
  • 22. Figure 10-2: Sales and Profits Over A Product’s Life
  • 23. Product Life-Cycle Strategies The Typical Product Life Cycle (PLC) Has Five Stages  Product Development, Introduction, Growth, Maturity, Decline  Not all products follow this cycle:  Fads  Styles  Fashions
  • 25. Companies want their products to enjoy a long life cycle. Hershey’s actively promotes the fact that it has been “unchanged since 1899”
  • 26. Product Life-Cycle Strategies Additional marketing investments can move a product back into the growth stage, as in the case of Cracker Jack.
  • 27. Product Life-Cycle Strategies The product life cycle concept can be applied to a:  Product class (soft drinks)  Product form (diet colas)  Brand (Diet Dr. Pepper)  Using the PLC to forecast brand performance or to develop marketing strategies is problematic
  • 28. Product Life-Cycle Strategies PLC Stages Begins when the company Product develops a new- development product idea Introduction Sales are zero Growth Investment costs are high Maturity Profits are
  • 29. Product Life-Cycle Strategies PLC Stages Low sales High cost per Product customer development acquired Introduction Negative profits Growth Innovators are Maturity targeted
  • 30. Marketing Strategies: Introduction Stage Product – Offer a basic product Price – Use cost-plus basis to set Distribution – Build selective distribution Advertising – Build awareness among early adopters and dealers/resellers Sales Promotion – Heavy expenditures to create trial
  • 31. Product Life-Cycle Strategies PLC Stages Rapidly rising sales Product Average cost per development customer Introduction Rising profits Growth Early adopters are targeted Maturity Growing
  • 32. Marketing Strategies: Growth Stage Product – Offer product extensions, service, warranty Price – Penetration pricing Distribution – Build intensive distribution Advertising – Build awareness and interest in the mass market Sales Promotion – Reduce expenditures to take advantage of consumer demand
  • 33. Product Life-Cycle Strategies PLC Stages Sales peak Low cost per Product customer development High profits Introduction Middle majority Growth are targeted Maturity Competition
  • 34. Marketing Strategies: Maturity Stage Product – Diversify brand and models Price – Set to match or beat competition Distribution – Build more intensive distribution Advertising – Stress brand differences and benefits Sales Promotion – Increase to encourage brand switching
  • 35. Product Life-Cycle Strategies PLC Stages Declining sales Low cost per Product customer development Declining profits Introduction Laggards are Growth targeted Maturity Declining
  • 36. Marketing Strategies: Decline Stage Product – Phase out weak items Price – Cut price Distribution – Use selective distribution: phase out unprofitable outlets Advertising – Reduce to level needed to retain hard-core loyalists Sales Promotion – Reduce to minimal level

Editor's Notes

  • #17: Clicking the Video Clip icon will launch a short video (typically between 20 seconds and 1 minute in length) extracted from one of the BusinessNow Video shorts that accompany the text. You must have RealPlayer, QuickTime, or Windows Media Player installed for the video clip to function correctly. From the VIEW menu, select COMMENTS to hide this box.
  • #20: Source: “It's Better to Fly a New Product Simulator than Crash the Real Thing,” Planning Review ; Dayton; Jul/Aug 1992; Clancy, Kevin J. ; Shulman , Robert S. ; Volume: 20 Issue: 4 Start Page: 10 “ The Future of Simulated Test Markets” http://www.acnielsenbases.com/news/news%20092002.html http://www.synovate.com/solutions/branded_solutions/marketest/ http://www.merwyn.com/
  • #21: Source: “It's Better to Fly a New Product Simulator than Crash the Real Thing,” Planning Review ; Dayton; Jul/Aug 1992; Clancy, Kevin J.; Shulman, Robert S.; Volume: 20 Issue: 4 Start Page: 10
  • #22: Source: “It's Better to Fly a New Product Simulator than Crash the Real Thing,” Planning Review ; Dayton; Jul/Aug 1992; Clancy, Kevin J.; Shulman, Robert S.; Volume: 20 Issue: 4 Start Page: 10