This document discusses key performance indicator (KPI) reporting definitions and how to create KPIs. It provides information on different types of KPIs such as process, input, output, leading, and lagging KPIs. It also lists steps for creating KPIs, common mistakes to avoid, and how KPIs should be designed to link to strategy and empower employees. Additional resources on KPIs and performance appraisal materials can be found on the kpi123 website.