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Activity 1
                                   Good Manners
Directions: It is important to use good manners when you talk on the
telephone. Read the questions carefully and circle the correct word or words
for each question. There may be more than one correct answer!

1. Which of these words are polite words to use?
   a. Thank you
   b. Please
   c. Shut up

2. Which of these words are rude words?
   a. Okay
   b. Stupid
   c. Friend

3. A ________ is someone you like to hang out with.
   a. Stranger
   b. Friend
   c. Neighbor

4. Which is the polite way to answer the telephone?
   a. What do you want?
   b. Hello.
   c. Where are you?

5. Which is the polite way to end a conversation?
   a. Gotta go.
   b. You're boring. I'm going to go talk to someone else.
   c. It was nice talking to you, but I have to go now.
ANSWER KEY:
1. a, b        2. b            3. b, c           4. b              5. a, c
L1A1                                                                                        Page 1 of 12
          Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                       Items may be reproduced for educational purposes.
Activity 2
                                Conversation Topics
Directions: Talking to your family and friends is fun. Read each question
carefully and circle the correct word or words for each question. There may
be more than one correct answer!

1. You can talk with your friend about
   a. Your vacation
   b. How work is going
   c. A secret

2. Which of these do you discuss with your doctor?
   a. A headache
   b. A medical problem
   c. Your new clothes

3. You can ask your teacher about
   a. Homework
   b. A movie
   c. Personal problems

4. Which topics can you discuss with your neighbor?
   a. Your paycheck
   b. Weekend plans
   c. Medical information

5. What can you talk about with your co-worker?
   a. Vacation plans
   b. Money problems
   c. Church activities
ANSWER KEY:
1. a, b, c      2. a, b           3. a, b, c        4. b              5. a, c
L1A2                                                                                           Page 2 of 12
             Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                          Items may be reproduced for educational purposes.
Activity 3
                                 Conversation Steps
Directions: You will have fun talking with your family and friends when you
know how to have a conversation. Read the sentences below and fill in the
blank with the correct word or words.

Word Bank:

         greeting                         two                                 voice
         pause                            end


1. Maintain the appropriate distance of about __________ feet between you

and the person you're talking to.



2. Start the conversation with an appropriate _________________________.



3. Make one or two comments, then ___________________ to give the

other person a chance to talk.



4. ___________________ the conversation appropriately.



5. During a conversation you should use a quiet

________________________.


ANSWER KEY:
1. two         2. greeting 3. pause                4. end            5. voice
L1A3                                                                                          Page 3 of 12
            Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                         Items may be reproduced for educational purposes.
Activity 4
                             Having a Conversation
Directions: You will have fun talking with your family and friends when you
know how to have a conversation. Read the items below and fill in the blank
with the correct word or words.

Word Bank:

       interrupt                          conversation                        eyes
       listen                             turn


1. When two people are talking together, that is called a

_______________________________________________________.



2. When someone is talking, do not _______________________________.



3. ________________________ carefully when another person is talking.



4. Look at the person's ________________________ when he/she is

speaking.



5. Pause occasionally to give the person you are having a conversation with

a _______________________ to talk.


ANSWER KEY:
1. conversation         2. interrupt               3. listen         4. eyes           5. turn
L1A4                                                                                          Page 4 of 12
            Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                         Items may be reproduced for educational purposes.
Activity 5
                                                 Manners
   Directions: Find the vocabulary words and circle them.

   VOCABULARY:
   Please              Thank you            I'm sorry            I'm glad             Pardon me
   Excuse me           Welcome              It's OK              You're great



       J       I           M          S         O          R         R          Y         C          I       P


       T     H             A         N          K          Y         O          U         V          T       L


       R     M             T         X          P          B         A          D         K          S       E


       P     A             R         D          O          N         M          E         O          O       A


       N       I           A         C          D          N         P          E         T          K        I


       P     E             X         C          U          S         E         M          E          B       M


       L       I           F         W          E          L         C         O          M          E       G


       E     S             T         H           I         D         G         O          N          P       L


       Y     O             U         R          E         G          R          E         A          T       A


       S     U              I         P         L          E         A          S         E          R       D




                   Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
L1A5                            Items may be reproduced for educational purposes.                        Page 5 of 12
Activity 6
                                              Conversations
   Directions: Find the vocabulary words and circle them.

   VOCABULARY:
   Talk                 Listen               Speak                Wait                 Quiet
   Take turns           Look                 Manners              Answer



       I     N              T         A          L         K          E          C         B          D       Q


       T     L               I         S         T          E         N         O          U          T       U


       A     T              A         K          L          C         U          R         B          S        I


       K    W               M         A          N          N         E          R         S          K       E


       E     A              N         W          E          A         A          Y         W          L       T


       T     L              S          T         E          N         N          S         E          Y       L


       U    W               A          I         T          Z         S          L         L          A       T


       R        S           E         A          T          R         W          E         O          J       E


       N        I           O         N          E          P         E         H          O          E       N


       S        P           E         A          K          U         R          B         K          C       A




                    Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
L1A6                             Items may be reproduced for educational purposes.                        Page 6 of 12
Activity 7
                          Starting a Conversation
Directions: Here are some ways you can start a conversation with a friend!
Read the sentences below and match the sentence with the correct Picture
Symbol.


1. Hi!                                                    2. What have you been up to?




3. How are you?                                           4. Hey, how’s it going?




5. Did you get a haircut?                                 6. Good morning.




L1A7                                                                                        Page 7 of 12
          Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                        Items may be reproduced for educational purposes.
              The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
                                       Used with permission.
Activity 7
                        Starting a Conversation


Word Bank:

        How are you?                 Good Morning                 How’s it going?




        Did you get                         Hi!                    What have you
        a haircut?                                                  been up to?




L1A7                                                                                      Page 8 of 12
        Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                      Items may be reproduced for educational purposes.
            The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
                                     Used with permission.
Activity 8
                          Ending a Conversation
Directions: Here are some ideas of things you can say to end your
conversation. Read the sentences below and match each to the correct
Picture Symbol.


1. Goodbye.                                              2. I have to go home now.




3. Have a nice day.                                      4. I have to run.




5. Goodnight.                                            6. See ya’ later alligator.




L1A8                                                                                       Page 9 of 12
         Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                       Items may be reproduced for educational purposes.
             The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
                                      Used with permission.
Activity 8
                         Ending a Conversation


Word Bank:


             Goodbye                     See ya' later              Have a nice day.
                                          alligator.




                                        I have to run.              I have to go home.
          Goodnight




L1A8                                                                                      Page 10 of 12
        Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                      Items may be reproduced for educational purposes.
            The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
                                     Used with permission.
Activity 9
                                       Rules for Talking
   Directions: Read each statement then circle 'yes' or
   'no.'
                                                                            YES                   NO

   1. Should you talk when your mom is talking?


   2. Should you wait and listen when your friend is
   talking?

   3. Should you answer your friend's questions when
   you talk together?

   4. Should you walk away when your teacher is
   talking to you?

   5. Should you wait and listen when your teacher
   asks you a question?

   6. Should you take turns talking and listening when
   you are with your family?

   7. Should you say the same thing two or three
   times without stopping?

   8. Should you use a loud voice when you talk
   inside?

   9. Should you stand very close to your co-worker
   when you are talking to him/her?

   10. Should you smile and look at your friend's eyes
   when he/she is talking?




   ANSWER KEY:
   1. N 2. Y 3. Y           4. N      5. Y      6. Y      7. N       8. N      9. N      10. Y
                Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                    The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
L1A9                                         Used with permission.                                     Page 11 of 12
Activity 10
                                          Time to Talk
   Directions: Read each statement then circle 'yes' or
   'no.'
                                                                           YES                   NO

   1. Should you have a conversation with your mom
   during a concert?

   2. Should you have a conversation with your sister
   while you are taking a walk?

   3. Should you have a conversation with your dad
   while he is watching TV?

   4. Should you have a conversation with your
   teacher during math class?

   5. Should you have a conversation with your friend
   during lunch?

   6. Should you have a conversation with your co-
   worker during a break?

   7. Should you have a conversation with your
   brother at the movies?

   8. Should you have a conversation with your
   mother during a play?

   9. Should you have a conversation with your co-
   worker while you are working on your job?

   10. Should you have a conversation with your
   friend while the teacher is giving directions?




   ANSWER KEY:
   1. N 2. Y 3. N           4. N      5. Y      6. Y     7. N      8. N      9. N      10. N
               Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005.
                   The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc.
L1A10                                       Used with permission.                                     Page 12 of 12

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L1.activities[1]

  • 1. Activity 1 Good Manners Directions: It is important to use good manners when you talk on the telephone. Read the questions carefully and circle the correct word or words for each question. There may be more than one correct answer! 1. Which of these words are polite words to use? a. Thank you b. Please c. Shut up 2. Which of these words are rude words? a. Okay b. Stupid c. Friend 3. A ________ is someone you like to hang out with. a. Stranger b. Friend c. Neighbor 4. Which is the polite way to answer the telephone? a. What do you want? b. Hello. c. Where are you? 5. Which is the polite way to end a conversation? a. Gotta go. b. You're boring. I'm going to go talk to someone else. c. It was nice talking to you, but I have to go now. ANSWER KEY: 1. a, b 2. b 3. b, c 4. b 5. a, c L1A1 Page 1 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes.
  • 2. Activity 2 Conversation Topics Directions: Talking to your family and friends is fun. Read each question carefully and circle the correct word or words for each question. There may be more than one correct answer! 1. You can talk with your friend about a. Your vacation b. How work is going c. A secret 2. Which of these do you discuss with your doctor? a. A headache b. A medical problem c. Your new clothes 3. You can ask your teacher about a. Homework b. A movie c. Personal problems 4. Which topics can you discuss with your neighbor? a. Your paycheck b. Weekend plans c. Medical information 5. What can you talk about with your co-worker? a. Vacation plans b. Money problems c. Church activities ANSWER KEY: 1. a, b, c 2. a, b 3. a, b, c 4. b 5. a, c L1A2 Page 2 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes.
  • 3. Activity 3 Conversation Steps Directions: You will have fun talking with your family and friends when you know how to have a conversation. Read the sentences below and fill in the blank with the correct word or words. Word Bank: greeting two voice pause end 1. Maintain the appropriate distance of about __________ feet between you and the person you're talking to. 2. Start the conversation with an appropriate _________________________. 3. Make one or two comments, then ___________________ to give the other person a chance to talk. 4. ___________________ the conversation appropriately. 5. During a conversation you should use a quiet ________________________. ANSWER KEY: 1. two 2. greeting 3. pause 4. end 5. voice L1A3 Page 3 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes.
  • 4. Activity 4 Having a Conversation Directions: You will have fun talking with your family and friends when you know how to have a conversation. Read the items below and fill in the blank with the correct word or words. Word Bank: interrupt conversation eyes listen turn 1. When two people are talking together, that is called a _______________________________________________________. 2. When someone is talking, do not _______________________________. 3. ________________________ carefully when another person is talking. 4. Look at the person's ________________________ when he/she is speaking. 5. Pause occasionally to give the person you are having a conversation with a _______________________ to talk. ANSWER KEY: 1. conversation 2. interrupt 3. listen 4. eyes 5. turn L1A4 Page 4 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes.
  • 5. Activity 5 Manners Directions: Find the vocabulary words and circle them. VOCABULARY: Please Thank you I'm sorry I'm glad Pardon me Excuse me Welcome It's OK You're great J I M S O R R Y C I P T H A N K Y O U V T L R M T X P B A D K S E P A R D O N M E O O A N I A C D N P E T K I P E X C U S E M E B M L I F W E L C O M E G E S T H I D G O N P L Y O U R E G R E A T A S U I P L E A S E R D Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. L1A5 Items may be reproduced for educational purposes. Page 5 of 12
  • 6. Activity 6 Conversations Directions: Find the vocabulary words and circle them. VOCABULARY: Talk Listen Speak Wait Quiet Take turns Look Manners Answer I N T A L K E C B D Q T L I S T E N O U T U A T A K L C U R B S I K W M A N N E R S K E E A N W E A A Y W L T T L S T E N N S E Y L U W A I T Z S L L A T R S E A T R W E O J E N I O N E P E H O E N S P E A K U R B K C A Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. L1A6 Items may be reproduced for educational purposes. Page 6 of 12
  • 7. Activity 7 Starting a Conversation Directions: Here are some ways you can start a conversation with a friend! Read the sentences below and match the sentence with the correct Picture Symbol. 1. Hi! 2. What have you been up to? 3. How are you? 4. Hey, how’s it going? 5. Did you get a haircut? 6. Good morning. L1A7 Page 7 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. Used with permission.
  • 8. Activity 7 Starting a Conversation Word Bank: How are you? Good Morning How’s it going? Did you get Hi! What have you a haircut? been up to? L1A7 Page 8 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. Used with permission.
  • 9. Activity 8 Ending a Conversation Directions: Here are some ideas of things you can say to end your conversation. Read the sentences below and match each to the correct Picture Symbol. 1. Goodbye. 2. I have to go home now. 3. Have a nice day. 4. I have to run. 5. Goodnight. 6. See ya’ later alligator. L1A8 Page 9 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. Used with permission.
  • 10. Activity 8 Ending a Conversation Word Bank: Goodbye See ya' later Have a nice day. alligator. I have to run. I have to go home. Goodnight L1A8 Page 10 of 12 Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. Items may be reproduced for educational purposes. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. Used with permission.
  • 11. Activity 9 Rules for Talking Directions: Read each statement then circle 'yes' or 'no.' YES NO 1. Should you talk when your mom is talking? 2. Should you wait and listen when your friend is talking? 3. Should you answer your friend's questions when you talk together? 4. Should you walk away when your teacher is talking to you? 5. Should you wait and listen when your teacher asks you a question? 6. Should you take turns talking and listening when you are with your family? 7. Should you say the same thing two or three times without stopping? 8. Should you use a loud voice when you talk inside? 9. Should you stand very close to your co-worker when you are talking to him/her? 10. Should you smile and look at your friend's eyes when he/she is talking? ANSWER KEY: 1. N 2. Y 3. Y 4. N 5. Y 6. Y 7. N 8. N 9. N 10. Y Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. L1A9 Used with permission. Page 11 of 12
  • 12. Activity 10 Time to Talk Directions: Read each statement then circle 'yes' or 'no.' YES NO 1. Should you have a conversation with your mom during a concert? 2. Should you have a conversation with your sister while you are taking a walk? 3. Should you have a conversation with your dad while he is watching TV? 4. Should you have a conversation with your teacher during math class? 5. Should you have a conversation with your friend during lunch? 6. Should you have a conversation with your co- worker during a break? 7. Should you have a conversation with your brother at the movies? 8. Should you have a conversation with your mother during a play? 9. Should you have a conversation with your co- worker while you are working on your job? 10. Should you have a conversation with your friend while the teacher is giving directions? ANSWER KEY: 1. N 2. Y 3. N 4. N 5. Y 6. Y 7. N 8. N 9. N 10. N Speak Up Texas! is a project of the Public Utility Commission of Texas, © 2005. The Picture Communication Symbols ©1981-2003 Mayer-Johnson, Inc. L1A10 Used with permission. Page 12 of 12