Lascom Solutions case-study-iphm 1620741048
0 likes19 views
Holistic Therapy Services Ltd, trading as IPHM, upgraded their telephone system to a digital VoIP solution to enhance call routing, improve audio quality, and allow for remote work integration. The new system uses existing broadband connections, offers advanced features like IVR and call reporting, and incurs reduced call charges. Lascom Solutions provided expert installation and configuration, ensuring a seamless transition with no need for additional cabling.
Lascom Solutions case-study-iphm 1620741048
- 1. New VoIP Telephones 2019 Holistic Therapy Services Ltd – Trading as IPHM New VoIP Telephones 2019, for The International Practitioners of Holistic Medicine (IPHM) has been developed to provide the general public and health care professionals with a body of regulated professionals, all qualified to accredited levels One of the largest internationally recognised and trusted independent accreditation boards for complimentary and natural therapists and training providers worldwide Their brief: Upgrade the existing analogue telephone system and provide a new digital VoIP solution. Which would provide enhanced call routing options, giving callers clear HD quality audio, also allowing remote worker integration and to be future proofed for further expansion. The Solution: Installation of a mixture of pre-configured Yealink, dect and desktop VoIP handsets operating over existing broadband connections. The cloud based telephone system has been configured to provide advanced IVR and call routing, with a greeting message announcement, voicemail and full call reporting via a secure on-line portal. If any changes to any of the call routing are required, these can be implemented in real-time The Benefits: There was no need to install any additional telephone lines or cabling as the system used the existing broadband services. Enhanced IVR and call routing options provide a high level of professionalism to the telecommunications of the business Significantly reduced call charges for both UK and International dialled calls Retention of existing telephone number Future proofed with the ability to add additional users and remote workers as required Supplier Choice: Lascom Solutions provided expert advice and carried out the configuration and installation work exactly as per instructions and with in a few days of receiving the order. We already had experience of Lascom Solutions service support with our existing broadband service and would have no hesitation in recommending their services to other business’s looking to upgrade their phone systems. Lisa Elsworth – Director If you would like further information about VoIP or to arrange a free, without obligation consultation contact, Don Bradley today on 07891813418 or send a message using the form below
- 2. New VoIP Telephones 2019 2 Search for: Recent Posts Why UK Businesses Benefit from using Free to Call 0800 Numbers Working Remotely 5 New Tips Insurance For New iphone 11 New VoIP Telephones 2020 New VoIP Telephones 2019