LDR 531 Exceptional Education - snaptutorial.com

LDR 531 Week 6 Mentorship Meeting
Worksheet
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Complete the University Material: Week 6 Mentorship Meeting
Worksheet.
Clickthe Assignment Files tab to submit your assignment.
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LDR 531 Week 6 Quiz
1) Transformational change in an organization
2) Political behavior in the work place
3) Hard power tactics best influence those with which following
characteristic?
4) A person likely to participate in political behavior
5) Buck passing and scapegoating when politics is seen as a threat
are forms of

6) Politicking is less likely in organizations that have
7) Central to managing a successful organizational strategy
implements are/is
8) With downward influence, power tactics preferred by U.S
managers include
9) A primary goal of politics in the work place is to
10) Periods of convergence are those in which an organization
11) The validity of a strategy for organizational change lies in its
12) The formulation and implementation of a strategy
13) Surveys of seasoned managers reveal they believe politics in the
workplace is
14) Organizational momentum relates to
15) An influence tactics that relies on rank and enforcement of group
goals is
16) In convergent periods, the role of executive managements is to
17) During organizational change, employee-management interfaces
such as workshops and retreats
18) Impression management sends_______ messages that may be
______ under other circumstances
19) Organizational change relies on a balance of change and
20) To keep a strategy in focus, effective managers employ
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LDR 531 Week 6 Team Assignment Failure
Analysis and Change Strategy

While there is no blueprint or checklist that one can follow to
guarantee the success of a business, much can be learned from
analyzing those that have failed and those that have flourished during
the same time period and under similar circumstances.
Write a paper of no more than 2,000 words.
Part 1: Business Failure Analysis
Select a business that failed and one that succeeded within the last 5
years.
Identify each organization’s objectives, vision, and mission.
Determine the indicators of the business failure and success from
research. These may include aspects of the leadership style,
communication, structure, and so forth.
Describe how specific organizational behavior theories could have
predicted or explained the company’s failure or success.
Describe the role of leadership, management, organizational structure,
and the culture of the organization and its departments in the failure
and success of the businesses.
Part 2: Leading Organizational Change
Imagine that you are the CEO of the failed organization before the
business failure took place. You now have the opportunity to lead the
organization in a change process to prevent the impending failure.
Identify the most vital areas for change.
Identify the potential barriers you will face during the change process.
Evaluate the power and political issues within the organization and
describe how you will address these issues.
Describe the steps you will follow to implement the organizational
change based on John Kotter’s 8-step plan for implementing change.
Include at least two peer-reviewed articles from the University
Library.
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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LDR 531 All Assignments (2 Set)
This Tutorial contains 2 Set of Papers for each Assignment
LDR 531 Week 1 Personal Leadership Evaluation
LDR 531 Week 2 Assignment Comparing Leadership Models 1
LDR 531 Week 3 Individual Assignment Communications
Challenges and Strategies
LDR 531 Week 3 Team communication Challenges Conversation
(Mc Donalds)
LDR 531 Week 4 Signature Assignment Outer Game and Inner Game
2
LDR 531 Week 5 Individual Assignment Strategic Change Case
Study Essay
LDR 531 Week 5 Team Creative Organizations and Strategic Change
LDR 531 Week 6 Individual Assignment Leading Organizational
Change
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LDR 531 Assignment Comparing Leadership
Models (2 PPT)

This Tutorial contains 2 Presentations
Product Description
Purpose of Assignment
The purpose of this assignment is to provide the student with an
opportunity to understand and analyze the Universal Model of
Leadership in the text, and compare it to one other model to see the
similarities and differences.
Assignment Steps
Create a 10- to 12-slide PowerPoint® presentation to compare the
Universal Model of Leadership in Mastering Leadership to one other
leadership model.
Include the following:
Include a graphic to compare and contrast those two models, noting
similarities and differences.
Develop your conclusions regarding the significance of those models
in business. How might they apply?
Include detailed speaker notes, supporting citations, and references.
Format your assignment consistent with APA guidelines.
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LDR 531 Entire Course

LDR 531 Week 1 Quiz
LDR 531 Week 1 Discussion Question 1
LDR 531 Week 2 Mentorship Agreement Form
LDR 531 Week 2 Mentorship Meeting Worksheet
LDR 531 Week 2 Individual Assignment Professional Development
Plan
LDR 531 Week 2 LT Reflection
LDR 531 Week 2 Quiz
LDR 531 Week 3 Individual Assignment Leadership Style Paper
LDR 531 Week 3 Quiz
LDR 531 Week 4 Team Assignment Conflict Resolution
LDR 531 Week 4 Quiz
LDR 531 Week 5 Individual Assignment Motivation Plan Paper
LDR 531 Week 5 Quiz
LDR 531 Week 6 Team Assignment Failure Analysis and Change
Strategy
LDR 531 Week 6 Quiz
LDR 531 Final Exam Guide

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LDR 531 Entire Course
LDR 531 Week 1 Quiz
LDR 531 Week 2 Individual Assignment Professional Development
Plan
LDR 531 Week 2 Quiz
LDR 531 Week 3 Individual Assignment Leadership Style Paper
LDR 531 Week 3 Quiz
LDR 531 Week 4 Team Assignment Conflict Resolution
LDR 531 Week 4 Quiz
LDR 531 Week 5 Individual Assignment Motivation Plan Paper

LDR 531 Week 5 Quiz
LDR 531 Week 6 Team Assignment Failure Analysis and Change
Strategy
LDR 531 Week 6 Quiz
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1) Which of the following is best defined as a consciously coordinated
social unit, composed of two or more people, which functions on a
relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added required
courses on organizational design to many of their curricula. Why have
they done this?

A. Managers no longer need technical skills in subjects such as
economics and accounting to succeed.
B. Managers need to understand human behavior if they are to be
effective.
C. These skills enable managers to effectively lead human resources
departments.
D. A manager with good interpersonal skills can help create a
pleasant workplace.
3) Robert Katz identified three essential skills that managers must
have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect that
individuals, groups, and structures have on behavior within
organizations for the purpose of applying such knowledge toward
improving an organization’s effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the behavior of
all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a broad range
of feelings that people experience?
A. Affect
B. Emotions
C. Moods

D. Emotional labor
7) What term is used for intense feelings that are directed at someone
or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by
__________, they would be fixed at birth and no amount of
experience could alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the Myers-Briggs
Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
C. Extroverted, judging, independent, feeling
D. Sensing, perceiving, dependent, feeling
10) Maria is dissatisfied with the way that her manager treats her. She
has quit her job and found a new position with another firm. How has
she expressed her dissatisfaction?
A. Exit
B. Voice
C. Neglect
D. Loyalty
11) You quietly continue to do your work when you know things will
not improve. This is what type of response to dissatisfaction?
A. Exit
B. Voice
C. Loyalty

D. Neglect
12) A group
A. generates positive synergy through coordinated effort
B. generates greater outputs with no increase in inputs
C. is two or more individuals interacting and interdependent
D. engages in collective work that requires joint effort
13) __________ results in a level of performance that is greater than
the sum of the individual input.
A. Synergy
B. Enthusiasm
C. Energy
D. Initiative
14) What happens in the second stage of Tuckman's five stage model
of group development?
A. Close relationships are developed.
B. The group demonstrates cohesiveness.
C. Intragroup conflict often occurs.
D. Groups disband.
15) Zach is devout and very active in his church. He is also a very
dedicated employee. His manager offers him a promotion, but the
new role will require him to work Sundays. Zach would like the
promotion, but realizes that it would force him to miss some church
activities. It is likely that Zach is experiencing which of the following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency by
drawing up formal plans?
A. Leadership
B. Management
C. Task structure

D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.
D. Nonsanctioned leadership is as important as or more important
than formal influence.
18) What are three situational criteria identified in the Fiedler model?
A. Charisma, influence, and leader-member relations
B. Leader-member relations, task structure, and position power
C. Task structure, leadership ability, and group conflict
D. Emotional intelligence, group orientation, and employee status
19) The reconceptualization of the contingency model by Garcia and
Fiedler is called __________ theory.
A. situational
B. cognitive resource
C. evaluative
D. cognitive dissonance
20) Which path-goal leadership style leads to greater satisfaction
when tasks are ambiguous or stressful?
A. Directive
B. Supportive
C. Participative
D. Reactive
21) According the Path-Goal Theory, what leader is friendly and
shows concern for the needs of followers?
A. Achievement-oriented leader
B. Laissez-faire leader
C. Participative leader
D. Supportive leader

22) Phrases such as “more cultural diversity,” “many new entrants
with inadequate skills,” and “increase in aging workers” are all
examples of what force for change?
A. Technology
B. World politics
C. Nature of the work force
D. Competition
23) What is a goal of planned change?
A. To change the forces of change
B. To alter the agents of change
C. To change employees’ responsibilities
D. To improve the ability to adapt to the environment
24) Using covert influence to overcome resistance to change is called
what?
A. negotiation
B. education
C. coercion
D. manipulation
25) If individuals resisting change are included in making change
decisions in an attempt to gain their support, what is this approach is
called?
A. cooptation
B. exploitation
C. manipulation
D. education
26) Which of the following is a characteristic of organizational
control?
A. Formality orientation
B. Decision orientation
C. Team orientation
D. Managerial orientation

27) What term describes the key characteristic of organizational
control that addresses the degree to which employees are expected to
exhibit precision?
A. accountability
B. attention to detail
C. stability
D. reactivity
28) Power is
A. a means for leaders to achieve goals
B. defined by leaders' hopes and aspirations
C. a goal in and of itself
D. not an influence on leaders' goals
29) Leaders achieve goals, and power is
A. defined by leaders’ hopes and aspirations
B. a means of achieving goals
C. a goal in and of itself
D. a strong influence on leaders’ goal
30) The most important aspect of power is probably that it _____.
A. is needed to get things done in an organization
B. is a function of dependency
C. tends to corrupt people
D. is counterproductive
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LDR 531 Final Exam Guide (New)

1. Job dissatisfaction and antagonistic relationships with coworkers
predict a variety of behaviors organizations find undesirable,
including unionization attempts, substance abuse, undue socializing,
and tardiness. These behaviors are indicators of a broader syndrome
called
2. Organizational momentum ________________.
3. Some studies indicate the best approach for transformational
change may have the chief executive officer create an atmosphere for
change
4. Which of the following actions best represents Kelly’s high job
involvement?
5. The concept that some leadership attributes will work in some
situations but not in others can be described by the
6. You manage a department of four employees. You have identified
that Joe has a high need for achievement. Mary has a high need for
power, and Tim has a high need for affiliation. Sarah scored high on
the need for power and low on the need for affiliation.
Which of these four employees is most suitable for handling your
responsibilities when you are on vacation?
7. In order to make their firm a learning organization, managers
should
8. Which of the following statements is true with regard to the
effectiveness of tactics?
9. Central to managing a successful organizational strategy
implementation are/is
10. Which of the following is the first step in the negotiation process?
11. ________ occurs when people within organizations use whatever
influence they can to taint the facts to support their goals and
interests.
12. The ultimate source of an organization’s culture is
13. Which of the following statements is most likely to be true about
differences between men and women in relation to emotional
reactions?
14. Which of the following is a desirable strategy for managers
aiming to reduce the negative consequences of rumors?

15. Adoration of a charismatic leader by followers can lead to
16. A leadership theory that describes leadership functions applicable
to some situations but not others is called
17. Dortix is a manufacturing company. At the end of every quarter,
the total production of each department is calculated, compared with
the predetermined targets, and the rewards for each set of divisional
employees is determined this way. Dortix uses a ________ plan to
incentivize its employees.
18. The degree to which a turbulent environment impacts operations
within an organization is known as
19. Determining if a strategy will be effective within its respective
business environment and still be competitive could be determined by
completing a(n) ________ test.
20. According to the job characteristics model, autonomy is defined
as the degree to which
21. Which of the following represents the acceptable standards of
behavior within a group that are shared by the group’s members?
22. During an annual review, Michel Godfrey made the following
assertion: “When I look at myself and my performance, I see that
what I have achieved is outstanding and something no one in the
organization has the capacity to undertake. Surprisingly, it has not
won me the admiration of my colleagues like it should have. I also
believe that I do not just deserve a raise, but need one, since without
me, let’s face it, the place would simply fall apart.” Which of the
following personality traits best describes Michel’s personality?
23. Which of the following dimensions of the Big Five Model
indicates a person’s ability to withstand stress?
24. The best leadership theories to describe and explain effective
leadership in teams with interactive members are
25. Which of the following is true of the baby boomer generation?
26. Low-context cultures primarily rely on ________ in
communicating with others.
27. Pragmatic leaders
28. ________ refers to an individual’s belief that he or she is capable
of performing a task.

29. Which of the following statements is true regarding a matrix
structure?
30. Which of the following steps can be taken by a manager to
minimize groupthink?
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LDR 531 Individual Assignment
Communications Challenges and Strategies (2
Papers)
This Tutorial contains 2 Papers
The purpose of this assignment is to provide students with an
opportunity to apply communications theories, research, and
conversation with class colleagues to actual business situations,
through the development of applicable strategies.
Assignment Steps
Read Case 2: Global Shared Services, McDonald's Corporation
located in Mastering Leadership.
Analyze in 1,050 to 1,225 words the communications and group
behavioral issues that might arise in an organization hiring employees
for their first job based on the discussion from your learning team.
Include a strategy to address these challenges.

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LDR 531 Individual Assignment Leading
Organizational Change
The purpose of this assignment is to provide an opportunity for the
student to integrate and apply the individual and organizational
leadership learning from this course by developing a plan for
organizational change.
Assignment Steps
Review course assignments for Weeks 1-5, including the results of the
Mastering Leadership Self-Assessment taken in Week 1.
Select an organizational change in your company or one you know.
Develop a 1,050-word analysis designing the action plan for you, as a
leader, to address the organizational change.
Include the following, in any sequence you choose:
1. Identify the organizational change process steps you would take
and prioritize the order in which you would take them.
2. Include both individual and organizational leadership actions.
3. Scholarly citations must be given to support your rationale and
proposed actions.
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LDR 531 Individual Assignment Strategic
Change Case Study Essay (2 Papers)
The purpose of this assignment is to provide a chance for the student
to examine an existing organization and apply research to identify
opportunities for strategic change.
Assignment Steps
Develop a 1,050-word essay to identify one global creative
organization, as defined in Ch. 10 and 11 of Mastering Leadership.
Analyze the opportunities for strategic change that are evident, citing
evidence.
Include considerations of culture and structure in addressing those
opportunities.
· Identify one organization that could be considered creative,
based on definitions in Mastering Leadership.
· Determine whether or not you believe the organization meets
those criteria. Explain why.
· Discuss the impact of organizational culture and structure on
that opportunity for strategic change.
· Formulate conclusions including personal learning on your
analysis.
Format your assignment consistent with APA guidelines

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LDR 531 Signature Assignment Outer Game
and Inner Game (2 PPT)
This Tutorial contains 2 Presentation
About Your Signature Assignment
This signature assignment is designed to align with specific program
student learning outcome(s) in your program. Program Student
Learning Outcomes are broad statements that describe what students
should know and be able to do upon completion of their degree. The
signature assignments may be graded with an automated rubric that
allows the University to collect data that can be aggregated across a
location or college/school and used for program improvements.
The purpose of this assignment is to provide students an opportunity
to apply research on motivation and satisfaction to the analysis of
their individual behavior and environment.
Assignment Steps
Create an 8- to 10-slide PowerPoint® presentation describing your
Outer Game and Inner Game. See Ch. 3 of Mastering Leadership for
these concepts.
· Your leadership role and environment.
· The leadership process in your Outer Game.
· The leadership competencies in your Outer Game.
· The leadership consciousness in your Inner Game.

· Insights from this analysis.
· Two actions you will take for growth and development.
· Include detailed speaker notes, supporting citations, and
references.
Format your assignment consistent with APA guidelines.elines
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Identify specific ways in which your organization acquires and shares
knowledge or information? Is this information communicated through
official or unofficial leaders?1
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What is the difference between managers and leaders? Is it possible to
be an effective manager without being a leader? Be sure to support
your answer.
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LDR 531 Week 1 Personal Leadership
Evaluation (2 Papers)
The purpose of this assignment is to provide students with an
opportunity to reflect on their personal leadership styles at the
beginning of the class, as a basis for class learning.
Assignment Steps
Resources: Mastering Leadership Self-Assessment
Take the Mastering Leadership Self-Assessment.
Create a 1,400-word analysis based on the assessment, text, video,
and any other information you wish including:
Explain how you view your strengths and weaknesses, along with a
development plan to address both.
Be specific, and explain your rationale based on the text and video,
with cited evidence.
You will use this assignment as a reference for the assignments in
Weeks 2-6. You will be required to take the Mastering Leadership
Self-Assessment listed in the Resources.

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LDR 531 Week 1 Quiz
1) Those with a ________ personality identity opportunities, show
initiative, take action, and preserver until meaningful change occurs,
compared to others who passively react to situations
2) _______ is an extrinsic means of motivation.
3) Which dimension of the Big Five Model is a measure of
reliability?
4) Which of the following is Theory X consistent with?
5) Which of the following is an instrumental value according to the
Rokeach value survey?
6) Which of the following refers to the tendency to be arrogant,
have a grandiose sense of self-importance, require excessive
admiration, and have a sense of entitlement?
7) With reference to the Hofstede’s Framework for assessing
cultures,______ emphasizes a tight social framework in which people
except others in groups of which they are a part to look after them and
protect them
8) The______ pay plan has long been popular as a means of
compensating production workers by paying a fixed sum for each unit
of production completed

9) With reference to the job characteristics model, which of the
following defines skill variety?
10) The_____ is a personality assessment model that taps basic
dimensions which encompass most of the significant variation in
human personality, namely extraversion, agreeableness,
conscientiousness, emotional stability and openness to experience
11) Supportive leadership is most likely to result in what outcome for
subordinates?
12) Adam Sears is an assembly-line employee with Swenson Motors.
Though Adam is popular among his supervisors and colleagues.
Adam experiences low morale and lack of motivation. He feels
frustrated that his job is restricted to fixing nuts and bolts on the car
parts. He fears that he has no chances of advancing in his career as he
cannot completely assemble a car. Which of the following is true with
regards to Adam?
13) Which of the following guidelines for recognizing an employee’s
performance was recommended?
14) Which of the following terms describes basic convicts that “a
specific mode of conduct or end state of existence is personally or
socially preferable to an opposite mode of conduct?
15) Which of the following personality traits indicates the degree to
which a person is unemotional and pragmatic and believes that ends
can justify means?
16) Which of the following refers to bottom-line conclusions
individuals have about their capabilities, competence and worth as a
person?
17) Alex was send to Beijing to help local managers solve the
problem of growing worker dissatisfaction at their manufacturing
facility located in the city. As a part of his visit, he decided to have a
town hall meeting with the workers to understand the problems that
they were facing and the reasons for their discontent. The turnout at
the meeting was substantial; however, when asked for their opinions
and suggestions, the crowd fell silent. As a result, Alex was unable to
determine the reason for employee dissatisfaction. Which of the
following, if true, best explains this situation?
18) According to Blake and Mouton, effective leaders are most likely
to facilitates subordinate growth and development by having

19) Milton Rokeach created the Rokeach Value Survey (RVS) which
consisted of two sets of values, namely _______ values and
_______values
20) With reference to john Holland’s personality-job fir theory,
people belonging to the investigate type prefer
21) Which of the following statement is true regarding a merit-based
pay plan?
22) Which of the following is the least desirable approach for
developing subordinates?
23) Which of the following is most likely to be a drawback of highly
conscientious people according to the Big Five Model?.
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What are the differences between people oriented and task oriented
leadership styles? Explain the similarities and differences in the
leadership styles of women and men. Be sure to support your reasons.
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What are the benefits of minimizing organizational politics? Give two
examples of how your organization could minimize organizational
politics.
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LDR 531 Week 2 Individual Assignment
Professional Development Plan
Assume you are the manager of your learning team and need to
develop a plan that will address the characteristics of your group and
yourself as the leader. This plan can be used to determine the needs of
the learning team and is a tool for members to assess their skills,
strengths, areas needing improvement, and the resources needed to
help them reach their career goals.
Use each Learning Team member’s DiSC assessment results
completed in Week One.
Develop a combined DiSC chart of your Learning Team members for
use in developing this paper. Based on the individual assessments,
what are the characteristics of your team?

Create a professional development plan to address the characteristics
of the Learning Team members both individually and as a group and
your ability to lead them:
Required Elements:
No more than 1400 words
Formatyour paper consistent with APA guidelines
Evaluate the individuals, including yourself, and the group based on
the DiSC assessment.
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Discuss this week’s objectives with your team. Your discussion
should include the topics you feel comfortable with, any topics you
struggled with, and how the weekly topics relate to application in
your field.
Prepare a 350- to 1,050-word paper detailing the findings of your
discussion.
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Complete the UniversityMaterial: Mentorship Agreement Form.
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Worksheet
Worksheet.
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LDR 531 Week 2 Quiz
1) The leadership process that describes how a group operates in
an open system with other groups is called
2) Ideological leaders will develop when the leader
3) Effective transformational leaders
4) Transformational behavior can include
5) The concept that some people are natural (born) leaders is an
attribute of which leadership approach?
6) Distant charismatic’s are often described in terms of their effect
on follower
7) Which statement about transformational and charismatic
leadership is most accurate?
8) One unique characteristic of followers in leadership theory is
9) CEOs who exhibit charismatic characteristics were noted to
10) Which statement comparing transformational and charismatic
leadership is most accurate?
11) At theory that emphasizes leader traits and skills as determinants
of leadership behavior is best categorized at what level?
12) Which characteristic of negative charismatic leadership is more
likely to lead to failure?
13) A leadership contingency theory that stresses the intelligence and
experience of the leader is
14) Most of the leadership theory and research explaining the actions
of leaders and why those actions occurred has described
15) A theory that explains the most effective pattern of leadership
behavior in a specified situation is best classified as
16) A contingency theory of leadership that depends on specific
procedure for leader behaviors and has strong support is

17) Which of the following is a characteristic of a positive
charismatic?
18) Charismatic leaders add followers by
19) What level of leadership process is emphasized in most theories
of effective leadership?
20) Contingency theories may be difficult to implement because
21) A Contingency theory that contains mediating variables is
22) Most leadership theories emphasize
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How would you modify your communication style to better
accommodate team or group members with contrasting
communication styles? Be sure to provide specific examples.
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Evaluate how a company structures or uses groups or teams. Do you
feel the organization would be a good fit for you based on what you
learned through the Williams assessment? Why or why not?
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Leadership Style Paper
Select and describe a leader you admire. Your selected leader may be
either a real-life individual or a fictional character from television, the
movies, or a book. Using leadership theories, nalyse your selected
leader to identify characteristics and provide specific examples of
leadership qualities you think contributed to that person’s success.
Evaluate your own leadership style and work with your mentor to
identify your own leadership characteristics.
Write a paper in which you explain your leadership style and your
ideas and plans for improving your effectiveness as a leader based on
your comparison with an admired leader and your work with your
mentor.
Required Elements:

Format your paper consistent with APA guidelines
Evaluate your chosen leader and yourself, based on the leadership
theories.
Summarize the discussion with your mentor
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Discuss and choose, as a Learning Team, the most important barrier
that you think creates a communication challenge within groups and
teams, as highlighted in the “Barriers to Effective Communication”
section in Ch. 11 of Organizational Behavior. Why did your team
choose this particular barrier and how does it create a communication
challenge? Provide real-life examples you may have experienced
regarding this particular barrier.
Prepare a 350- to 1,050-word paper detailing the findings of your
discussion.
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Worksheet
Worksheet.
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LDR 531 Week 3 Team communication
Challenges Conversation (Mc Donalds)
to apply communication theories and research to actual business
situations. The discussion with other learning team members is
designed to identify and consider different perspectives.

Assignment Steps
Read Case 2: Global Shared Services, McDonald's Corporation,
located in Mastering Leadership.
Discuss in your learning team the communications and group
behavioral issues that might arise in an organization that hires
employees for their first job. Each member must post at least two
substantive comments (minimum 350 words each) to the learning
team discussion area.
Note: Grades are awarded based upon individual contributions to the
Learning Team assignment. Each Learning Team member receives a
grade based upon his/her contributions to the team assignment. Not all
students may receive the same grade for the team assignment.
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LDR 531 Week 3 Team communication
Challenges Conversation (Mc Donalds)
1) Which of the following terms best describes that occurs when
two or more parties decided how to allocate scarce resource?
2) Shirley Shands is a hard worker but Debra, her manger, is
irritated with her. While Debra concedes that Shirley’s work gives her
no cause for complaint, Debra is toured of the interruptions in her
work because of Shirley asking for repeated clarifications over what
exactly she has to say in e-mails or phone calls. She often requests
Debra to proofread her e-mails before sending them, and Debra feels

she sends too many e-mails instead of just speaking to the person
concerned. From the scenario, we can conclude that_____
3) The two general approaches to negotiation are_______
bargaining and _____ bargaining
4) Which of the following forms of communication is
characterized by the use of only body movements, intonations, facial
expressions, and physical distance to communicate?
5) Synergy Inc. has recently assigned some of its best employees
to form a cross-functional team and complete a project from a new
client. Many of the employees on his team are apprehensive about the
structure and dynamics of how they will function as a group and
accomplish this goal. To energize the employee, their immediate
manager is holding a meeting with them next week where he will
provide them some additional training in strategies and methods that
may work well for the team. The manager’s initiative to holds this
meeting fulfills the _______ function of communication
6) _______ teams are defined as groups of employees who
perform highly related or interdependent jobs and take on many of
responsibilities of their former supervisors.
7) Bonnie Patterson has been a manager for seven years at Wayne
and Watson, a legal consultancy firm. A good part of her workday
involves holding meetings and she likes to do work on a time bound
schedule. For this reason, members of her team receive the agenda at
the beginning of the meeting, followed by some time to contemplate
over the issue at hand individually, subsequently, the team members
present their ideas one after the other, the group discusses them
together, and lastly, a ranking is done to choose the most favored idea
this represents the ________ approach of group decision making
8) As a consequence of the information circulated by the grapevine
in an organization, employees experience
9) To retain its edge in the organic health food market, Natura has
established a high-priority team comprised of senior executives from
the company’s production, marketing, and research divisions. These
employees work together closely to study consumer attitudes about
organic health foods and come up with closely monitored
development and marketing strategy for new products, this ensure that
each division is informed of the specific needs, timelines, and

expected outcomes of the strategy. It also makes Natura a company
that adapts to changes in market trends swiftly. The team Natura uses
here is of the _______ type
10) Jordan is a sales officer who has been underperforming over the
last three month. At the last monthly operations cycle meeting, he was
given a warning. As the time for the next meeting draws close. Jordan
fears his boss reprimanding him. Two days before the meeting, Jordan
informs his manger that he has confirmed six deals in the last few
days, one of which involves multiple orders for their machines, he,
however, skips the detail that these are the only six orders he has been
able to obtain in the whole month, which one of the barriers to
effective communication is depicted here?
11) A collectivist Chinese manager is most likely to use which of the
following techniques for conflict management?
12) Most people assume that a police officer should behave in a
lawful manner, refrain from demonstrating favoritism to any
particular group, and do his or her best to uphold the law. Which of
the following terms best represents these beliefs?
13) When ______ is of importance in decision making, group
decisions are preferred to individual decision.
14) Peter is working on a project. He feels that the parameters need to
be changed to meet client specifications. First, he must talk to his
immediate supervisor, who will then discuss the issue with her
department director before any change can be implemented. Peter is
most likely to be a part of the ________ type of small-group
communication networks.
15) When _______ the result is role conflict.
16) Genepacorporation manufacture home appliances and other
electronic products. Genepa is planning to introduce a new
refrigerator model. The marketing manager at genepa has developed a
marketing plan for this new product and wants to communicate this
plan to all the employees in the marketing department. Which of the
following is most likely to be the best form of communication for
communicating this plan?
17) With reference to the team effectiveness model, which of the
following is one of the key components of an effective team, included
under category of contextual factors?

18) The time attendance system in the production division, at MM,
an automobile manufacturing company, was malfunctioning.
Consequently, grey hill, one of the front-level managers sent it for
repair. In the meantime, he placed a register where all workers of the
production division had to provide their time of entry and exit from
the office. At the end of the week, when looking through the time
logs, he had certain concerns about group of employees. In the next
week, he personally tracked the time logs, he had certain concerns
about group of employees spent working and realized that they were
reporting a greater number of working hours than they actually
worked. This group engaged in a barrier to communication called
19) Janica cooper has recently joined a hospital as a part of the
internship program prescribed by the nursing school she attends.
Janica, who was inspired to take up this profession by the story of
Florence nightingale, had very strong ideals about how she should
behave as a nurse, she must be gentle, pleasant, and caring at all times
so she could serve her patients well, and she often went to great
lengths as an intern by putting in extra hours at the hospital ans so on.
The scenario, reflects Janice’s
20) The ________ view of conflict focuses on productive resolution
of conflicts.
21) When one person seeks to satisfy his or her own interests
regardless of the impact on other parties to the conflict, that person is
using the conflict-handling intention of
22) Matt works as a sales representative at Tandem industries, which
manufactures and sells bicycle, he is the best salesperson on the floor,
but he also receives the highest number of customer complaints for
late deliveries. Which of the following, if true, best explains this
situation?
23) _______is defined as a phenomenon in which the norm for
consensus overrides the realistic appraisal of alternatives courses of
action.
24) Which of the following is a unique advantage of lateral
communication?
25) Which of the following is desirable when a crucial project is
delegated to a virtual team?
26) Which of the following statements is true regarding conflict?

27) The informal communication network in an organization is
***************************************************************
How does goal setting motivate an employee to increase job
performance? Give an example.on is
***************************************************************
In what type of organization do you think your leadership style would
be most effective, and in what organization would it be least
effective? Compare and contrast these two types of organizations.

***************************************************************
Worksheet
Worksheet.
***************************************************************
LDR 531 Week 4 Quiz
1) Why is Maslow’s theory criticized?
2) ________ are caused by a specific event, are very brief, and
accompanied by distinct facial expressions.

3) Which of the following statements is true regarding goal-setting
theory?
4) Tiffany Crowe works as a showroom executive at a clothing
boutique in London. Today, she is in a positive mood and instantly
greets and smiles at a customer who walks into the store. The
customer feels welcomed by her response. While browsing the store,
Crowe helps the customer with product and passes on her positive
mood to the customer. The customer leaves the store feeling content
with a smile on her face. Which of the following best describes this
situation?
5) Charles, Anna, Elle, and Adam are college friends and work in
New York City. Comfortable living in New York occurs at about
$40,000 a year. Charles makes $24,000 a year; Anna makes $30,000 a
year. Elle makes $50,000 a year, and Adam makes $75,000 a year.
Which of the following is most likely to be true with reference to
correlation between pay and job satisfaction?
6) If Alberta is categorized as a Theory X manager, which of the
following behaviors is she most likely to exhibit?
7) ________ refers to evaluative statements or judgments
concerning objects , people, or events.
8) The church you go to every Sunday is made up of people who
have very different lifestyles and are at different stages in their life.
Joanna is a 23-year-old, single parent who works for minimum wage
and shifts from motel to motel for accommodation. Josephine is a
single, 45-year-old woman who earns a decent salary and has few
interests and friends outside her office. Jonathan is 60 years old ,
extremely wealthy, has a loving family and enjoys his work. You
have decided o apply Maslow’s hierarchy of needs to determine what
motivates each of these individuals. Which of the following needs
would most likely motivate Joanna?
9) Which of the following statements represents the cognitive
component of attitude?
10) Employees with positive core self-evaluations believe in their
inner worth and basic competence, and are more satisfied with their
jobs than those with negative core self-evaluations. The concept of
positive core self evaluations indicates that

11) Susan Daniels works for an event management company and is
discontent with her job because she was passed over for a promotion.
She has now composed a list of concerns and plans to discuss the
issue with her supervisor. Daniels’ response to the problem is referred
to as
12) Which of the following statements is true regarding the effects of
moods and emotions on decision making?
13) Which of the following is an example of deviant workplace
behavior?
14) Which of the following does cognitive dissonance indicates
between two or more attitudes or between behavior and attitudes?
15) MBO provides individual employees with
16) Gerard Yoder believes that every time he picks up his daughter.
Penny, from school, it brings him good luck. The last time he picked
up from school, he won a lottery ticket. Today, after he received her
from school, he reached his office and found out that he has been
promoted. Which of the following concepts best describes Yoder’s
belief?
17) Emotions such as relaxation, serenity and calmness comprises the
______ mood dimension
18) Which of the following statements is true regarding negotiations?
19) Self-determination theory proposes that in addition to being
driven by an need for autonomy, people seek ways to achieve
***************************************************************
LDR 531 Week 4 Team Assignment Conflict
Resolution

As you continue to develop in your career, you will find that your
responsibilities as a leader will increase. You will be tasked with
many different jobs, such as managing conflict, handling
communication challenges among your team members, or addressing
organizational communication needs. As you know, no employee
likes to speak up only to have his or her ideas not taken seriously, or
to confront others about their working styles, or to face uncomfortable
gossip among coworkers.
View the LDR/531 Storybooks.
Develop a summary of no more than 1,050 words that includes
multiple ways to handle the three situations shown in the Storybooks.
Discuss communication styles and barriers and the conflict and
negotiation process involved in handling the three situations. For each
storybook, describe the strategy or strategies you would apply in these
situations.
Consider the following as you complete the assignment:
Storybook #1:
How would you react when a team member is being vague and trying
to spin bad news to sound more positive, thereby making it harder for
the team to actually approach and resolve the issue?
How could you encourage someone to continue to voice his or her
opinion or to share an idea when you know she is hesitant to do so?
Storybook #2:
As a manager, how would you relay an important negative message
with as little impact on your team as possible? Why would you
choose this method?
What is the best way to handle gossip before it spreads?
How might you handle your team's feelings after a negative situation
has occurred that does not directly affect your team but affects others
around them?
Storybook #3:
What strategies would you use to help your team alleviate stress
caused by deadlines before any conflict arises?
General question for all three storybooks:

Think about a personal situation from your work experience that is
similar to each storybook scenario. How would you approach the
situation differently based on the principles you learned in the
storybooks? How might the results change?
***************************************************************
How could leaders increase learning and innovation in the workplace?
Give an example.
***************************************************************

What are the different reasons for resisting change in the workplace
and how could leaders go about creating employee buy-in to change?
Give an example.
***************************************************************
Motivation Plan Paper
Use the DiSC assessment results from your Learning Team members.
Interview your mentor to gather information about your mentor’s
organization, the department your mentor works in, and his or her job
description.
Write a plan that may be applied to your mentor’s department and that
would increase your Learning Team members’ motivation,
satisfaction, and performance based on their personal profiles, as if
they were employees of that department.
Required Elements:
Analyze specific differences in attitudes, emotions, personalities, and
values among your Learning Team members, and address how each
difference might be used to positively influence ehaviour.

***************************************************************
Complete the 360 assessment.
Discuss the benefits of using this assessment as a tool.
Prepare a 350- to 1,050-word paper detailing the findings of the 360
assessment.
***************************************************************
Worksheet
To Purchase This Material Click below Link

Worksheet.
***************************************************************
LDR 531 Week 5 Quiz
1) Which of the following is an example of an individual source of
resistance to change?
2) Strategy of differentiation consists of which of the following?
3) Culture is most likely to be a liability when
4) Which of the following is the last step in Kotter’s eight-step
plan for implementing change?
5) A(n) ______ strategy emphasizes the introduction of major new
products and services.
6) _______ are persons who act as catalysts and assume the
responsibility for managing refinement activities.
7) Which of the following is typically a characteristic of the
mechanistic model of organization?
8) Which of the following statements is true regarding the
functions of culture in an organization?
9) A(n) _______ organization is an organization that takes on a life
of its own. Apart from its founders and members, and is valued for
itself and not for the goods or services it produces.

10) Sometimes, business finds it necessary to reconceive their core
business. Which of the following would be the less effective strategy
for doing so?
11) Which of the following is least likely to lend to a simply
organizational structure?
12) The deemphasizing of hierarchical authority and control in
organizational development is referred to as
13) It is easiest for management to deal with resistance when it is
14) Which of the following is least likely to realize a competitive
advantage for an organization?
15) Which of the following actions can extinguish risk taking and
innovation?
16) ________ is a collection of change methods that seek to improve
organizational effectiveness and employee well-being.
17) Idea champions display characteristics associated with ________
leadership.
18) Confusion in who reports to whom is a weakness of Which one
of the following organizational structures?
19) The focus of a single segmentation within a scope strategy is
known as a ______ strategy
20) Which of the following resistances to change is implicit?
21) Decision making within which one of the following
organizational structures follows a strict chain of command?
22) Which of the following factors is least likely to have an impact
on organizational structure?
23) Which of the following is the first step in Kotter’s eight-step plan
for implementing change?
24) Entering into various types of business ventures outside of the
realm of an organization’s usual type of business is an example of a
________ strategy.
25) Which of the following statements is true regarding innovation?
***************************************************************

LDR 531 Week 5 Team Creative Organizations
and Strategic Change
to apply research definitions of a creative organization to real life
examples.
Assignment Steps
Identify and discuss several global creative organizations using the
criteria and descriptions in Ch. 10 and 11 of Mastering Leadership.
Include the strategic opportunities for change the organizations have.
Each member must post at least two substantive comments (minimum
350 words each) to the learning team discussion area:
• Discuss why those organizations could be considered as creative.
• Explore alternative views.
• Post two substantive comments from each team member in this
discussion.
Note: Grades are awarded based upon individual contributions to the
Learning Team assignment. Each Learning Team member receives a
grade based upon his/her contributions to the team assignment. Not all
students may receive the same grade for the team assignment.
***************************************************************

How has the structure of today’s archetypal, large organization
changed from the typical organization of the past? What is the most
significant event in the evolution of organizational structure? Be sure
to support your answer.
***************************************************************
How could socialization be compared to brainwashing and how can
socialization be used ethically within an organization? Give an
example.
***************************************************************

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