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Lean Management for IT Functional Specifications Jean Louis LEQUEUX http://weltram.eu   V 1.2 – May 4 th , 2011  La Gestion Allégée pour les Spécifications Fonctionnelles
Summary What is Lean Management? Pledging for Lean Functional Specifications How to apply Lean Management to Functional Specifications
Prerequisite Existing situation: Specifications are often uncompleted Delivery are sometimes useless for IT Corporate implication in project If not corporate commitment, make sure of the degree of autonomy of Client’s Management…
Envision project Envisioning the project in order to: Estimate real size Evaluate urgencies Detect critical points The initial "big picture" might be revised On which points: Budget may slip? Costs could sky-rocket?
Objectives Prevention of waste Waste of personnel occupation Expenses waste Time waste Shorten delays Of Interviews Of Restitutions and Reporting Improve quality
How to avoid waste? Quick & clear description of: Corporate Objectives  Business Métier Internal Organization Environment Availability of key users For Interviews For validations Be sure of the real State-of-the-Art
Reaching targets Define  Main targets Secondary targets For each, define: Steps Delivery cycle
Time shortening In internal relations between members Define efficient processes Use electronic communications In relations with clients Avoid unnecessary meetings Trace
Readiness Use Models! For questions… For Interviews Management Formalize answers Make sure it’s possible! Define format with savvies Be sure of expertise If NO: detect demands which are beyond-reasonability No copy-past of other reports! !
A double Lean approach Apply LM  Internally to specification team members To relations with eventual subcontractors Try to apply LM to clients interviews Reduce waste time Target savvy interviewees
Necessary preliminary approach Understand internal stake-holders: Tact Diplomacy Persuasion
Tapping existing sources… Where to find real requirements? In: Existing Applications Excel sheets, Personal tools Hidden practices: good Bad Unwritten practices Challenge  expressed requirements with “real requirements”
Improve synthesizes Define Format Content Be sure of: Limitations Dates
Track non-value-added sources  In: Practices Generally admitted habits or non-professional Processes Written External Internal Unwritten External Internal
Use productivity tools Collaborative applications Groupware Workflow Requirements mgt sys Shares: Local Cloud
Organize specification team Three competency levels are requested: Managers Experts Analysts
Lean LAN, WAN or Cloud?  Physical contacts are  not necessary Sometimes impossible team members need Collaborative docs on-the-clouds docs Security issues Compliancy issues
Exploitable output Important: reports must be Readable by non specialists Exploitable by  Analyst …  in some cases,  even  directly exploitable by developers
Continuous process Double synchronization: Internally to Specification Team With clients’ representatives Externally, with clients’ partners
Specification Project management The two main issues are Delay Quality However,  deliveries must Be complete Meet expectations
IT Models Define Methodology Prior to missions …  with tools What types of models?  Whatever: UML or others, providing: Both teams (clients and contractors) are practicing it “fluently” If  NOT : Preliminary Training compulsory
Reviews & Revisions  Reviews Frequency Who? Validation Revisions in case of non-validation Define a quick process! Possible sources of delays!
Evolutions Evolutions could be appeared as necessary during the mission: Examine all Bypass possibilities Define extra budget! Important issues: Loops on criticized points Focus on critical points
User Interface The GUI is often “forgotten” … …  because its importance is denied Or, because it depends the Software Package Anyway , It is fundamental to the appropriation of the applications by users The User friendliness “formula” is :  WYSIWYx! X = Get or Sign or will Order, etc.
Ergonomic interface Ergonomic interface equals… better  Productivity Less errors  Better quality Client satisfaction  It must be part of any specification mission
Conclusions LM4IT Specification is Key for a complete Lean Management for it Key for optimization
More on: http://weltram.eu/leanit.aspx

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Lean Management for IT Functional Specifications

  • 1. Lean Management for IT Functional Specifications Jean Louis LEQUEUX http://weltram.eu V 1.2 – May 4 th , 2011 La Gestion Allégée pour les Spécifications Fonctionnelles
  • 2. Summary What is Lean Management? Pledging for Lean Functional Specifications How to apply Lean Management to Functional Specifications
  • 3. Prerequisite Existing situation: Specifications are often uncompleted Delivery are sometimes useless for IT Corporate implication in project If not corporate commitment, make sure of the degree of autonomy of Client’s Management…
  • 4. Envision project Envisioning the project in order to: Estimate real size Evaluate urgencies Detect critical points The initial "big picture" might be revised On which points: Budget may slip? Costs could sky-rocket?
  • 5. Objectives Prevention of waste Waste of personnel occupation Expenses waste Time waste Shorten delays Of Interviews Of Restitutions and Reporting Improve quality
  • 6. How to avoid waste? Quick & clear description of: Corporate Objectives Business Métier Internal Organization Environment Availability of key users For Interviews For validations Be sure of the real State-of-the-Art
  • 7. Reaching targets Define Main targets Secondary targets For each, define: Steps Delivery cycle
  • 8. Time shortening In internal relations between members Define efficient processes Use electronic communications In relations with clients Avoid unnecessary meetings Trace
  • 9. Readiness Use Models! For questions… For Interviews Management Formalize answers Make sure it’s possible! Define format with savvies Be sure of expertise If NO: detect demands which are beyond-reasonability No copy-past of other reports! !
  • 10. A double Lean approach Apply LM Internally to specification team members To relations with eventual subcontractors Try to apply LM to clients interviews Reduce waste time Target savvy interviewees
  • 11. Necessary preliminary approach Understand internal stake-holders: Tact Diplomacy Persuasion
  • 12. Tapping existing sources… Where to find real requirements? In: Existing Applications Excel sheets, Personal tools Hidden practices: good Bad Unwritten practices Challenge expressed requirements with “real requirements”
  • 13. Improve synthesizes Define Format Content Be sure of: Limitations Dates
  • 14. Track non-value-added sources In: Practices Generally admitted habits or non-professional Processes Written External Internal Unwritten External Internal
  • 15. Use productivity tools Collaborative applications Groupware Workflow Requirements mgt sys Shares: Local Cloud
  • 16. Organize specification team Three competency levels are requested: Managers Experts Analysts
  • 17. Lean LAN, WAN or Cloud? Physical contacts are not necessary Sometimes impossible team members need Collaborative docs on-the-clouds docs Security issues Compliancy issues
  • 18. Exploitable output Important: reports must be Readable by non specialists Exploitable by Analyst … in some cases, even directly exploitable by developers
  • 19. Continuous process Double synchronization: Internally to Specification Team With clients’ representatives Externally, with clients’ partners
  • 20. Specification Project management The two main issues are Delay Quality However, deliveries must Be complete Meet expectations
  • 21. IT Models Define Methodology Prior to missions … with tools What types of models? Whatever: UML or others, providing: Both teams (clients and contractors) are practicing it “fluently” If NOT : Preliminary Training compulsory
  • 22. Reviews & Revisions Reviews Frequency Who? Validation Revisions in case of non-validation Define a quick process! Possible sources of delays!
  • 23. Evolutions Evolutions could be appeared as necessary during the mission: Examine all Bypass possibilities Define extra budget! Important issues: Loops on criticized points Focus on critical points
  • 24. User Interface The GUI is often “forgotten” … … because its importance is denied Or, because it depends the Software Package Anyway , It is fundamental to the appropriation of the applications by users The User friendliness “formula” is : WYSIWYx! X = Get or Sign or will Order, etc.
  • 25. Ergonomic interface Ergonomic interface equals… better Productivity Less errors Better quality Client satisfaction It must be part of any specification mission
  • 26. Conclusions LM4IT Specification is Key for a complete Lean Management for it Key for optimization