SlideShare a Scribd company logo
Images goes here
Lance Knight
COO ConnectALL
Learn to See, Measure and Automate
with Value Stream Management
The business
The chaos
Your
operations team
Your Development
Team
Your Security Team
Tool Vendors
Business outcomes
Agile
Transformation
Digital
transformation
Devops
DevSecOps
Valley Stream
Management
Observability
Cloud Delivery
The conversation
Multiple tools,
no integrationDuplicate data
entry required,
manual work
Lack of
communication
between dev and
test teams
Lack of visibility
and traceability
Time-to-market
and time-to-value
Mapping value
across the value
stream
Getting visibility into
every aspect of the
value stream
Seeing the flow of
work across the
value stream
Saving costs and
creating value for
customers
Value Stream Optimization
Is the process of analyzing your software
delivery value stream and looking for areas
to improve with the goal of achieving certain
outcomes.
See Measure Automate
Observe Baseline Improve
See the Value Stream
See Work in the Value Stream
See the Flow
Can you See the Value Stream?
You can physically see the flow
Material In Manufacturing / Assembling / Processing / Packing Product Out
Traditional Value Stream Map for a Simple Manufacturer
Supplier
Production Control
Customer
Receiving Shipping
Weekly schedule
Dailyschedule
Dailyschedule
Daily schedule
MaterialFlow
Market Forces
Milling
!
C/T = 2min
C/O = 60min
Uptime = 74%
2 min
1
10 days
!
5 days
Forge
!
C/T = 2min
C/O = 60min
Uptime = 74%
5 min
2
12 days
Grind
!
C/T = 2min
C/O = 60min
Uptime = 74%
7 min
3
8 days
Inspection
C/T = 2min
C/O = 60min
Uptime = 74%
2 min
3
30 days
Total lead Time = 65 days
Value Added Time = 16 min
!
InformationFlow
MaterialFlowInformationFlow
M1
M1
What is “Measure and Automate”?
Where is the Value Stream?
?
Peter Drucker — “you can't manage what you can't measure. If you can’t measure it, you can’t improve it.”
Customer
Planning Design Development Testing
Feature Request Deploy to Production
Deploy
Business Software Delivery
Value Stream Map
This map is missing something! You need to map all the
flow to see what it is that is missing!
Sample Value Stream Map for Software Delivery
Material and information flows in parallel
You Need to See the
Flow of work
● Request Flow
● Development Flow
● Operations Flow
● Making work Visible
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U1
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2
U1
U3
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C2
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C2C3
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C2
C3
Value Stream
Code Build Test Release
!
Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C3
C2
Value Stream
Code Build Test Release Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C3
C2
D1
Value Stream
Code Build Test Release Deploy Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C3
C2
D1
Value Stream
Code Build Test Release Deploy
Operate
Operations Flow
Development Flow
Backlog Planned In Progress Done
Request Flow
Intake Approval Design Development Done
MaterialFlowInformationFlow
Business
Feature
Request
Customer
E1
U2 U1U3
C1C3 C2
D1
Value Stream
We have to learn to see the feedback
loops as well
Best Practice
Advisor
Customer
Fix scheduled
Idea
Analysis
Issues tracker
Functional
Leader
Customer
Frontline
System Map for a VSM Assessment
Now We Can
See the Flow
of Work
Measure
Measure the Value Stream
Measure Work in the Value Stream
Measure The Flow
What Do We Measure?
Companies I’ve worked with are all over
the place while answering this question!
They often say:
Give them ALL,
Because we just don’t know what we don’t know
Just one or two please,
Because they just don’t add value
Metrics — who needs them?
Because we don't want to uncover issues
You only need the metrics that matter
Keep your metrics lean
Metrics Approach
1. Define your goal
2. Determine the metrics
3. Understand the intent of each metric
4. Plan the collection
5. Use metrics to plan improvements
What is GQM?
Goal-Question-Metric
CEO CTO
Project
Manager
Program
Manager
Goal 1
Question 1 Question 2 Question 3 Question 4 Question 5
Goal 2 Goal 3
Metrics 1 Metrics 2 Metrics 3 Metrics 4 Metrics 5 Metrics 6 Metrics 7
Define metrics for each value
stream flow in your system
Request flow
Development flow
Operation flow
Hot Metrics of the day are the lean
or flow metrics
I can now determine
the measurements!
Request Flow
Intake Approval Design Development Done
Business
Feature
Request
Request Flow
C/T = 2min
C/O = 60min
Uptime = 74%
C/T = 2min
C/O = 60min
Uptime = 74%
C/T = 2min
C/O = 60min
Uptime = 74%
C/T = 2min
C/O = 60min
Uptime = 74%
2 min
10 days5 days
5 min
12 days
7 min
8 days
2 min
30 days
Total lead Time = 65 days
Value Added Time = 16 min
Backlog Planned
In Progress
Done
Development Flow
2 min
10 days5 days
5 min
12 days
7 min
8 days
2 min
30 days
Total lead Time = 65 days
Value Added Time = 16 min
C/T = 2min
C/O = 60min
C/T = 2min
C/O = 60min
C/T = 2min
C/O = 60min
C/T = 2min
C/O = 60min
Code Test Deploy Operate
Operations Flow
Build Release
Operational Flow
C/T = 2min
C/O = 60min
Uptime = 74%
2 min
10 days5 days
C/T = 2min
C/O = 60min
Uptime = 74%
5 min
12 days
C/T = 2min
C/O = 60min
Uptime = 74%
7 min
8 days
C/T = 2min
C/O = 60min
Uptime = 74%
2 min
30 days
Total lead Time = 65 days
Value Added Time = 16 min
Now that I can
See and I know
what to Measure,
next is Improve
and Automate
Lean Principles
Identify Value
Map the Value Stream
Create Flow
Establish Pull
Seek Perfection
5 Principles
Customer Satisfaction
Employee Satisfaction
Stability
Jidoka
Just in
time Continuous
Improvement
JIT (GO)
● 5S
● Setup
● Kanban
● Cells
● Flow
Jidoka (Stop)
● Andon
● Visuals
● Poka Yoke
● Operator
● Inspections
Reduced Variation
● Level Production
Standard Work
● Kaizen
8 Area of Waste Reduction
Motion
Overproduction
Talent
Transportation
Inventory
Defects
Waiting
Overprocessing
OK so Lance what
does all this have
to do with
DevOps
● Gives you full observability, not just to code in
production, but to your full software delivery value
stream
● Allows you to ask questions in a way that helps
you optimize the best result for the organization
● Helps you to ask the right questions
VSM & DevOps
So I am looking for waste…
Things I found...
especially around improving quality and
security
...and one of the things I observed is a
large defect escape ratio.
and I also noticed that a lot of those are
around security issues.
OR can we reduce security Issues by
allowing engineers to implement scans
before their code goes to build?
Can I use monitoring tools to create
feedback loops to my dev team?
When you optimize the value stream...
● You improve quality (fewer defects)
● You reduce costs (cheaper to fix a defect early than later)
● You increase velocity/speed (shorter cycles and faster time to market)
● You improve productivity
● You improve predictability by improving build velocity, by making better business
decisions with lean metrics and insights
● You drive faster releases and time-to-market
● You create more value for customers by driving down time-to-market and
increasing NPS
Lance Knight
lknight@connectall.com
Thank you

More Related Content

PPTX
Keeping your department on budget using GreenHopper and Temp
PDF
Agile dashboard
PDF
Agile Metrics for Senior Managers and Executives
PDF
Agile Metrics - ASTQB Workshop by Philip Lew - XBOSoft
PPTX
Agile metrics
PPTX
EAC + Cadence Slide Deck
PDF
Agile Base Camp - Agile metrics
PPTX
How smooth is your agile ride
Keeping your department on budget using GreenHopper and Temp
Agile dashboard
Agile Metrics for Senior Managers and Executives
Agile Metrics - ASTQB Workshop by Philip Lew - XBOSoft
Agile metrics
EAC + Cadence Slide Deck
Agile Base Camp - Agile metrics
How smooth is your agile ride

What's hot (20)

PPTX
Top 10 Agile Metrics
PPTX
PDSA Results Flexsteel
PPT
Agile Metrics V6
PDF
Agile metrics
PPTX
How to measure the outcome of agile transformation
PDF
To successfully deliver your IT project: build your team, build your Agile it...
PDF
Top Agile Metrics
PPTX
PMI Agile Certified Practitioner Certification Overview
PDF
Agile KPIs vs. Traditional KPIs – A mind shift
PPTX
BizDevOps – Delivering Business Value Quickly at Scale
PDF
InterConnect 2016 Continuous Visibility DTA-3268
PDF
Agile Metrics : A seminal approach for calculating Metrics in Agile Projects
PDF
Big Apple Scrum Day 2015 - Advanced Scrum Metrics Presentation
PDF
Agile Metrics
PDF
PROJECT STORYBOARD: Reducing Software Bug Fix Lead Time From 25 to 15 days
PDF
Governance of agile Software projects by an automated KPI Cockpit in the Cloud
PPTX
Agile Metrics...That Matter
POTX
Simple Lean Agile KPIs
PDF
What Nobody's Telling You About Agile and DevOps
PDF
How Salesforce built a Scalable, World-Class, Performance Engineering Team
Top 10 Agile Metrics
PDSA Results Flexsteel
Agile Metrics V6
Agile metrics
How to measure the outcome of agile transformation
To successfully deliver your IT project: build your team, build your Agile it...
Top Agile Metrics
PMI Agile Certified Practitioner Certification Overview
Agile KPIs vs. Traditional KPIs – A mind shift
BizDevOps – Delivering Business Value Quickly at Scale
InterConnect 2016 Continuous Visibility DTA-3268
Agile Metrics : A seminal approach for calculating Metrics in Agile Projects
Big Apple Scrum Day 2015 - Advanced Scrum Metrics Presentation
Agile Metrics
PROJECT STORYBOARD: Reducing Software Bug Fix Lead Time From 25 to 15 days
Governance of agile Software projects by an automated KPI Cockpit in the Cloud
Agile Metrics...That Matter
Simple Lean Agile KPIs
What Nobody's Telling You About Agile and DevOps
How Salesforce built a Scalable, World-Class, Performance Engineering Team
Ad

Similar to Learn to see, measure and automate with value stream management (20)

PPTX
Continuous Improvement With Value Stream Mapping
PDF
Path to Production: Value Stream Mapping in a DevOps World
PPTX
VFQ Metrics that Matter
PDF
LKIN18 : DevOps Continuous Improvement with Lean and Kanban - Niladri Choudhuri
PDF
Deliver on the Promise of Agile and DevOps Transformations
PPTX
What is Value Stream Management and why do you need it?
PPTX
The Devops Handbook
PPTX
Value Stream Management and the Next Decade of DevOps
PPTX
Lean strategies for it support1.9 presented
PDF
How to become a great DevOps Leader, an ITSM Academy Webinar
PDF
DevOps and End to End Visibility with Ed Gaile
PDF
DevOps and End to End Visibility with Ed Gaile
PPTX
Awareness To Lean & 7 Qc Tools
PPTX
Modern agile & ESP proposal for Transformation
PPTX
Driving Digital Transformation Insights with Value Stream Management
PDF
Supercharge your teams with Value Stream Management by Richard Knaster
PDF
Metrics-Based Process Mapping
PDF
Lean Strategies for IT Support Organizations
PDF
Using Metrics in Value Streams to Align Business and IT
PDF
VSM (Value Stream Map) metodologia Lean manufacturing
Continuous Improvement With Value Stream Mapping
Path to Production: Value Stream Mapping in a DevOps World
VFQ Metrics that Matter
LKIN18 : DevOps Continuous Improvement with Lean and Kanban - Niladri Choudhuri
Deliver on the Promise of Agile and DevOps Transformations
What is Value Stream Management and why do you need it?
The Devops Handbook
Value Stream Management and the Next Decade of DevOps
Lean strategies for it support1.9 presented
How to become a great DevOps Leader, an ITSM Academy Webinar
DevOps and End to End Visibility with Ed Gaile
DevOps and End to End Visibility with Ed Gaile
Awareness To Lean & 7 Qc Tools
Modern agile & ESP proposal for Transformation
Driving Digital Transformation Insights with Value Stream Management
Supercharge your teams with Value Stream Management by Richard Knaster
Metrics-Based Process Mapping
Lean Strategies for IT Support Organizations
Using Metrics in Value Streams to Align Business and IT
VSM (Value Stream Map) metodologia Lean manufacturing
Ad

Recently uploaded (20)

PPTX
Online Work Permit System for Fast Permit Processing
PDF
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
PDF
Why TechBuilder is the Future of Pickup and Delivery App Development (1).pdf
PPTX
Essential Infomation Tech presentation.pptx
PDF
System and Network Administration Chapter 2
PDF
Wondershare Filmora 15 Crack With Activation Key [2025
PDF
Complete React Javascript Course Syllabus.pdf
PPTX
Odoo POS Development Services by CandidRoot Solutions
PPTX
ManageIQ - Sprint 268 Review - Slide Deck
PDF
How to Migrate SBCGlobal Email to Yahoo Easily
PPTX
history of c programming in notes for students .pptx
PDF
Design an Analysis of Algorithms II-SECS-1021-03
PDF
medical staffing services at VALiNTRY
PDF
SAP S4 Hana Brochure 3 (PTS SYSTEMS AND SOLUTIONS)
PPTX
Materi_Pemrograman_Komputer-Looping.pptx
PDF
Audit Checklist Design Aligning with ISO, IATF, and Industry Standards — Omne...
PDF
Design an Analysis of Algorithms I-SECS-1021-03
PPTX
ISO 45001 Occupational Health and Safety Management System
DOCX
The Five Best AI Cover Tools in 2025.docx
PDF
System and Network Administraation Chapter 3
Online Work Permit System for Fast Permit Processing
T3DD25 TYPO3 Content Blocks - Deep Dive by André Kraus
Why TechBuilder is the Future of Pickup and Delivery App Development (1).pdf
Essential Infomation Tech presentation.pptx
System and Network Administration Chapter 2
Wondershare Filmora 15 Crack With Activation Key [2025
Complete React Javascript Course Syllabus.pdf
Odoo POS Development Services by CandidRoot Solutions
ManageIQ - Sprint 268 Review - Slide Deck
How to Migrate SBCGlobal Email to Yahoo Easily
history of c programming in notes for students .pptx
Design an Analysis of Algorithms II-SECS-1021-03
medical staffing services at VALiNTRY
SAP S4 Hana Brochure 3 (PTS SYSTEMS AND SOLUTIONS)
Materi_Pemrograman_Komputer-Looping.pptx
Audit Checklist Design Aligning with ISO, IATF, and Industry Standards — Omne...
Design an Analysis of Algorithms I-SECS-1021-03
ISO 45001 Occupational Health and Safety Management System
The Five Best AI Cover Tools in 2025.docx
System and Network Administraation Chapter 3

Learn to see, measure and automate with value stream management

  • 1. Images goes here Lance Knight COO ConnectALL Learn to See, Measure and Automate with Value Stream Management
  • 2. The business The chaos Your operations team Your Development Team Your Security Team Tool Vendors Business outcomes Agile Transformation Digital transformation Devops DevSecOps Valley Stream Management Observability Cloud Delivery
  • 3. The conversation Multiple tools, no integrationDuplicate data entry required, manual work Lack of communication between dev and test teams Lack of visibility and traceability Time-to-market and time-to-value Mapping value across the value stream Getting visibility into every aspect of the value stream Seeing the flow of work across the value stream Saving costs and creating value for customers
  • 4. Value Stream Optimization Is the process of analyzing your software delivery value stream and looking for areas to improve with the goal of achieving certain outcomes.
  • 5. See Measure Automate Observe Baseline Improve
  • 6. See the Value Stream See Work in the Value Stream See the Flow
  • 7. Can you See the Value Stream?
  • 8. You can physically see the flow Material In Manufacturing / Assembling / Processing / Packing Product Out
  • 9. Traditional Value Stream Map for a Simple Manufacturer Supplier Production Control Customer Receiving Shipping Weekly schedule Dailyschedule Dailyschedule Daily schedule MaterialFlow Market Forces Milling ! C/T = 2min C/O = 60min Uptime = 74% 2 min 1 10 days ! 5 days Forge ! C/T = 2min C/O = 60min Uptime = 74% 5 min 2 12 days Grind ! C/T = 2min C/O = 60min Uptime = 74% 7 min 3 8 days Inspection C/T = 2min C/O = 60min Uptime = 74% 2 min 3 30 days Total lead Time = 65 days Value Added Time = 16 min ! InformationFlow MaterialFlowInformationFlow M1 M1
  • 10. What is “Measure and Automate”? Where is the Value Stream? ? Peter Drucker — “you can't manage what you can't measure. If you can’t measure it, you can’t improve it.”
  • 11. Customer Planning Design Development Testing Feature Request Deploy to Production Deploy Business Software Delivery Value Stream Map This map is missing something! You need to map all the flow to see what it is that is missing! Sample Value Stream Map for Software Delivery
  • 12. Material and information flows in parallel You Need to See the Flow of work ● Request Flow ● Development Flow ● Operations Flow ● Making work Visible
  • 13. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 Value Stream
  • 14. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 Value Stream
  • 15. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U1 Value Stream
  • 16. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1 U3 Value Stream
  • 17. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 Value Stream
  • 18. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C2 Value Stream
  • 19. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C2C3 Value Stream
  • 20. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C2 C3 Value Stream
  • 21. Code Build Test Release ! Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C3 C2 Value Stream
  • 22. Code Build Test Release Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C3 C2 D1 Value Stream
  • 23. Code Build Test Release Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C3 C2 D1 Value Stream
  • 24. Code Build Test Release Deploy Operate Operations Flow Development Flow Backlog Planned In Progress Done Request Flow Intake Approval Design Development Done MaterialFlowInformationFlow Business Feature Request Customer E1 U2 U1U3 C1C3 C2 D1 Value Stream
  • 25. We have to learn to see the feedback loops as well Best Practice Advisor Customer Fix scheduled Idea Analysis Issues tracker Functional Leader Customer Frontline
  • 26. System Map for a VSM Assessment
  • 27. Now We Can See the Flow of Work
  • 28. Measure Measure the Value Stream Measure Work in the Value Stream Measure The Flow
  • 29. What Do We Measure? Companies I’ve worked with are all over the place while answering this question! They often say: Give them ALL, Because we just don’t know what we don’t know Just one or two please, Because they just don’t add value Metrics — who needs them? Because we don't want to uncover issues
  • 30. You only need the metrics that matter Keep your metrics lean
  • 31. Metrics Approach 1. Define your goal 2. Determine the metrics 3. Understand the intent of each metric 4. Plan the collection 5. Use metrics to plan improvements
  • 33. Goal-Question-Metric CEO CTO Project Manager Program Manager Goal 1 Question 1 Question 2 Question 3 Question 4 Question 5 Goal 2 Goal 3 Metrics 1 Metrics 2 Metrics 3 Metrics 4 Metrics 5 Metrics 6 Metrics 7
  • 34. Define metrics for each value stream flow in your system Request flow Development flow Operation flow
  • 35. Hot Metrics of the day are the lean or flow metrics
  • 36. I can now determine the measurements!
  • 37. Request Flow Intake Approval Design Development Done Business Feature Request Request Flow C/T = 2min C/O = 60min Uptime = 74% C/T = 2min C/O = 60min Uptime = 74% C/T = 2min C/O = 60min Uptime = 74% C/T = 2min C/O = 60min Uptime = 74% 2 min 10 days5 days 5 min 12 days 7 min 8 days 2 min 30 days Total lead Time = 65 days Value Added Time = 16 min
  • 38. Backlog Planned In Progress Done Development Flow 2 min 10 days5 days 5 min 12 days 7 min 8 days 2 min 30 days Total lead Time = 65 days Value Added Time = 16 min C/T = 2min C/O = 60min C/T = 2min C/O = 60min C/T = 2min C/O = 60min C/T = 2min C/O = 60min
  • 39. Code Test Deploy Operate Operations Flow Build Release Operational Flow C/T = 2min C/O = 60min Uptime = 74% 2 min 10 days5 days C/T = 2min C/O = 60min Uptime = 74% 5 min 12 days C/T = 2min C/O = 60min Uptime = 74% 7 min 8 days C/T = 2min C/O = 60min Uptime = 74% 2 min 30 days Total lead Time = 65 days Value Added Time = 16 min
  • 40. Now that I can See and I know what to Measure, next is Improve and Automate
  • 41. Lean Principles Identify Value Map the Value Stream Create Flow Establish Pull Seek Perfection 5 Principles Customer Satisfaction Employee Satisfaction Stability Jidoka Just in time Continuous Improvement JIT (GO) ● 5S ● Setup ● Kanban ● Cells ● Flow Jidoka (Stop) ● Andon ● Visuals ● Poka Yoke ● Operator ● Inspections Reduced Variation ● Level Production Standard Work ● Kaizen
  • 42. 8 Area of Waste Reduction Motion Overproduction Talent Transportation Inventory Defects Waiting Overprocessing
  • 43. OK so Lance what does all this have to do with DevOps
  • 44. ● Gives you full observability, not just to code in production, but to your full software delivery value stream ● Allows you to ask questions in a way that helps you optimize the best result for the organization ● Helps you to ask the right questions VSM & DevOps
  • 45. So I am looking for waste… Things I found... especially around improving quality and security ...and one of the things I observed is a large defect escape ratio. and I also noticed that a lot of those are around security issues. OR can we reduce security Issues by allowing engineers to implement scans before their code goes to build? Can I use monitoring tools to create feedback loops to my dev team?
  • 46. When you optimize the value stream... ● You improve quality (fewer defects) ● You reduce costs (cheaper to fix a defect early than later) ● You increase velocity/speed (shorter cycles and faster time to market) ● You improve productivity ● You improve predictability by improving build velocity, by making better business decisions with lean metrics and insights ● You drive faster releases and time-to-market ● You create more value for customers by driving down time-to-market and increasing NPS