The document discusses a Learning 2.0 program implemented at the Columbus Metropolitan Library to train staff on new technologies. Over the course of 9 weeks and 23 challenges, 540 staff members voluntarily participated in activities like blogging, tagging, and using podcasts and other online tools. Staff reported that the program increased their technology skills and ability to assist patrons. Key aspects of the successful program included encouraging play, empowering self-directed learning, providing incentives, and fostering a culture of sharing skills among the staff.