learning in organizations
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Single loop learning involves detecting and correcting errors by implementing existing policies, while double loop learning questions underlying policies and objectives. Double loop learning challenges incongruities between espoused and actual objectives. It requires being open yet not controlling, advocating confrontation of views, and managing uncertainty. For organizations to avoid trouble, top management must lead the way in developing the capacity for double loop learning, which does not inhibit single loop learning.
learning in organizations
- 1. Double loop learning in organizations Based on the article By Chris Argyris Harvard Business Review, Sep-Oct 1977.
- 2. Introduction Organizational learning is a process of detecting and correcting error and improving the way things are done. When a process enables the organization to correct its error by using its past routine , implementing its present policies/ objectives efficiently, it can be called single loop learning. When a process begins to question the underlying organizational policies and objectives, it becomes double loop learning. Organizations are often good at single loop learning but are usually bad at double loop learning.
- 3. Single Vrs Double loop learning
- 4. Double loop learning Incongruities between what an organization openly espouses as its objectives/policies and what its policies and practices actually are, can be challenged.
- 5. Skills needed for double loop learning The skills needed for double loop learning are: - being strong, yet admitting the existence of dilemmas - behaving openly, yet not be controlling - advocating and still encouraging confrontation of their views - responding effectively to uncertainties - managing fear and yet helping people to overcome their fears
- 6. Conclusion If organizations do not become good at double loop learning they will get into trouble. The capacity for double loop learning does not inhibit single loop learning. The best way to generate double loop learning is for the top management to lead the way.
- 7. Conclusion If organizations do not become good at double loop learning they will get into trouble. The capacity for double loop learning does not inhibit single loop learning. The best way to generate double loop learning is for the top management to lead the way.