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MEDIA TECHNOLOGIES
Introduction to Media & Society

Dr. Vincent Manzerolle

October 30, 2017
1
This week…
• Lecture time devoted to:
1. Announcement about half-way point in course, grades so far,
etc.
2. Information literacy workshop, including distribution of
worksheet required for assignment #2.
• Media technologies lecture during second half: focus on
surveillance and philosophical perspectives on the connection
between communication technology and society.
2
Announcement: Half-way point in semester
• Assignments returned at the midterm exam. See your lab leader if
you have any questions.
• Midterm grades posted to Blackboard. You can review your exam
during office hours.
• Remember that the course is not evenly weighted:
• Assignment #1 = 15%, Assignment #2 = 25%
• Midterm = 20%, Final = 30%
3
Assignment #2 – Media issue paper
• Due November 20 in lecture (with worksheet) and on Blackboard.
• See Blackboard for a detailed assignment instruction sheet and
grading rubric. Read all instructions carefully.
• Have questions? Ask in lab! Visit office hours!

• Worksheet is a graded component of assignment #2. Worksheet for
those attending today and is not on Blackboard.
7
8
9
Problem: Information Overload
• More information does not equal more knowledge.
• More information does not mean better information.
15
16
More Knowledge or TruthMore Information
Solution: Information Literacy!
• How to assess sources, their accuracy, biases, and overall credibility.
• EG:
17
Information literacy
• A single day’s worth of news produces more information than a
cultivated/well-educated person in the 1800s would absorb in a
lifetime.
• “Humans are producing such quantities of data – 2.5 quintillion
bytes of data daily, to be precise – and on such a steep curve, that
90 percent of all existing data is less than two years old.” (Essif,
2015)
• “A crucial skill in information society consists in protecting oneself
against the 99.99% of the information offered that one does not
want.” (Eriksen in Bauman, 2009, p. 162)
18
Information literacy
• Then, there’s the question of accuracy of information – especially
online.
19
Tips on finding sources
General internet:
• Google, Wikipedia, Medium, Wordpress etc.
• Do not assume first links are most relevant for your purposes;
find both “sides” of an issue; experiment with terms.
• Use “advanced” search criteria to refine searches.
• Look for .org or .edu sites
• Multiple search engines?
• Bing, DuckDuckGo
• Triangulate online sources, try to find multiple sites that confirm
a fact or piece of information, particularly if it is crucial to your
argument.
20
Tips on finding sources
News/journalistic:
• Use databases at leddy.uwindsor.ca/communications
• Experiment with terms, find ways to narrow, consider old and new.
• What kind of newspaper or news company are you dealing with?
• General interest, national focus, regional
• Tabloid
• Industry/interest focus (e.g. tech or entertainment press)
• Does it have an offline publication? History?
21
Tips on finding sources
Academic:
• Once again, use databases at leddy.uwindsor.ca/communications
• Consider taking a step back and think about debates larger than
topic.
• Look at journal “impact factor”
• Journals should be “peer reviewed”
• Experts in the field, diff from journalists
• Specialized jargon, longer process to pub.
• “Paywalls”
22
Tips on evaluating sources (not comprehensive!)
General internet:
• Strengths: starting point for overview, diversity, current.
• Weaknesses: conjecture and credibility, Wikipedia issues.
23
Tips on evaluating sources (not comprehensive!)
News/journalistic:
• Strengths: journalistic professional standards and processes,
current.
• Weaknesses: media reporting on media, not as in-depth.
24
Tips on evaluating sources (not comprehensive!)
Academic:
• Strengths: experts on topic, peer review process, evidence-based.
• Weaknesses: slow publishing, can be too narrow and theoretical.
25
Final advice for assignment #2
• Do not lose that worksheet!
• November is always busy, so start early.
• Seek help in lab, and during your lab leader’s office hours. Also
consider services such as library research desk (leddy.uwindsor.ca/
reference-help-desk), writing help desk (leddy.uwindsor.ca/
writing-help).
• I want correct APA style for citations and bibliography, but less
concerned with other APA rules (e.g., running heads, exact format
of title page).
26
BEST STRATEGY
• Triangulate your sources!
• Look for convergences or overlaps between a variety of sources.
• Understand the strengths and weaknesses of each.
• Do not just rely heavily on one source or one type of source.
• Make sure you understand any differences among your sources.
27
Communication technologies and surveillance
• This is, by my assessment, the most important societal issue
relating to communication technologies.
• More in-depth explorations of this issue can be found in other
Communication, Media & Film “new media” courses, including
02-40-304 – an entire course on privacy, surveillance, and
security & 02-40-200 ‘critical digital literacies’
• First, we will consider the technologies and agents of surveillance.
29
Technologies of surveillance
• Proliferation of internet based or internet connected services.
• Consider Netflix: as internet-distributed television, Netflix
watches you as you watch Netflix. Allows for Netflix to be
“algorithmic” media – an important idea from this week’s
textbook chapter.
41
Technologies of surveillance
• Or, consider “Hello Barbie”: an internet connected toy, connecting
via wifi to a server so a child can have a conversation with Barbie.
42
• Or, Disney’s recent use of apps to surveil children.
Lect6 technologies fall 2017
Technologies of surveillance
• Paralleling the proliferation of internet connected services and
things is a proliferation of cameras in the last 10-15 years.
• Surveillance cameras.
• Smartphone cameras.
• … and the recently announced Snapchat “Spectacles” or relaunch
of Google Glass
44
Lect6 technologies fall 2017
ADVERTISING!
Lect6 technologies fall 2017
Lect6 technologies fall 2017
Lect6 technologies fall 2017
Agents of surveillance – government
• Edward Snowden leaked NSA “PRISM” program in 2013.
• More recent, fall 2016, case of Yahoo e-mail filter.
50
Agents of surveillance – government
• Recently, both Twitter and Instagram blocked a London, Ontario,
data mining firm called “Media Sonar” from their platforms (APIs).
• This firm helped police services across North America in
monitoring people, specifically protestors.
• Read more: cbc.ca/news/canada/toronto/twitter-bans-firm-police-
protesters-1.3942093
53
Agents of surveillance – employers
• Employer surveillance in the form of monitoring on the job, or
screening prospective employees via social media.
55
Agents of surveillance – commercial data mining
• Commercial/advertising surveillance: data mining for better and
more efficient customized ad targeting.
• Google makes money from advertising. Google sells audiences, as
commodities, to advertisers.
• Every Google user is also a producer of information.
• Sophisticated user data derived from search, e-mail, documents,
maps, YouTube, “okay Google” virtual assistant, Chrome browser,
etc.
57
Google and the digital enclosure
• Digital enclosure concept: the process whereby activities formerly
carried out beyond the monitoring capacity of the internet are
enfolded into that virtual space. Human behaviours are not new,
but tracking them is.
• This applies to Google, and an array of other platforms.
• Personal data the new “oil,” a valuable resource.
58
The panopticon
• Metaphor for conceptualizing surveillance.
• Panopticon is a theoretical prison design from the 1700s: “all-
seeing” circular design of constant visibility.
• Guards in central tower could monitor all prisoners.
• Prisoners could not see guards and, hence, never be sure if they
were being watched at any exact moment.
• Surveillance as a form of discipline, ensuring compliance and
forcing people to self-regulate their own behaviour.
60
What is ‘technology’?
What drives technological change?
66
Four Perspectives
Instrumentalism

Determinism

Substantivism

Constructivsm
Perspectives on technology
• “Instrumentalism”: technology is a value-neutral tool that helps
us achieve our goals more efficiently.
67
Perspectives on technology
• “Determinism”: technology operates according to an inherent,
internal logic; the effects of technology are imposed by the
technology itself.
68
Perspectives on technology
• “Substantivism”: technology operates according to its own
inherent logic and at the expense of humanity.
69
70
Perspectives on technology
• “Constructivism”: technology is socially constructed and shaped
by social forces. Technology develops in a socially contingent
manner, i.e., it is contingent on the society that surrounds it;
society shapes technology.
71
Four perspectives (as a matrix)
Technology is…. Autonomous Human controlled
Value-neutral Determinism Instrumentalism
Value-laden Substantivism Constructivism
72
Theorizing surveillance as a panopticon… where does it fit?
Key concepts, examples, names
Concepts:
• Algorithmic media
• Constructivism
• Digital enclosure
• Instrumentalism
• Panopticon
• Re-intermediation
• Substantivism
• Technological determinism
Examples:
• Examples (various) of government
surveillance
• Google’s data mining
Names:
• Edward Snowden
73

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Lect6 technologies fall 2017

  • 1. MEDIA TECHNOLOGIES Introduction to Media & Society
 Dr. Vincent Manzerolle
 October 30, 2017 1
  • 2. This week… • Lecture time devoted to: 1. Announcement about half-way point in course, grades so far, etc. 2. Information literacy workshop, including distribution of worksheet required for assignment #2. • Media technologies lecture during second half: focus on surveillance and philosophical perspectives on the connection between communication technology and society. 2
  • 3. Announcement: Half-way point in semester • Assignments returned at the midterm exam. See your lab leader if you have any questions. • Midterm grades posted to Blackboard. You can review your exam during office hours. • Remember that the course is not evenly weighted: • Assignment #1 = 15%, Assignment #2 = 25% • Midterm = 20%, Final = 30% 3
  • 4. Assignment #2 – Media issue paper • Due November 20 in lecture (with worksheet) and on Blackboard. • See Blackboard for a detailed assignment instruction sheet and grading rubric. Read all instructions carefully. • Have questions? Ask in lab! Visit office hours!
 • Worksheet is a graded component of assignment #2. Worksheet for those attending today and is not on Blackboard. 7
  • 5. 8
  • 6. 9
  • 7. Problem: Information Overload • More information does not equal more knowledge. • More information does not mean better information. 15
  • 8. 16 More Knowledge or TruthMore Information
  • 9. Solution: Information Literacy! • How to assess sources, their accuracy, biases, and overall credibility. • EG: 17
  • 10. Information literacy • A single day’s worth of news produces more information than a cultivated/well-educated person in the 1800s would absorb in a lifetime. • “Humans are producing such quantities of data – 2.5 quintillion bytes of data daily, to be precise – and on such a steep curve, that 90 percent of all existing data is less than two years old.” (Essif, 2015) • “A crucial skill in information society consists in protecting oneself against the 99.99% of the information offered that one does not want.” (Eriksen in Bauman, 2009, p. 162) 18
  • 11. Information literacy • Then, there’s the question of accuracy of information – especially online. 19
  • 12. Tips on finding sources General internet: • Google, Wikipedia, Medium, Wordpress etc. • Do not assume first links are most relevant for your purposes; find both “sides” of an issue; experiment with terms. • Use “advanced” search criteria to refine searches. • Look for .org or .edu sites • Multiple search engines? • Bing, DuckDuckGo • Triangulate online sources, try to find multiple sites that confirm a fact or piece of information, particularly if it is crucial to your argument. 20
  • 13. Tips on finding sources News/journalistic: • Use databases at leddy.uwindsor.ca/communications • Experiment with terms, find ways to narrow, consider old and new. • What kind of newspaper or news company are you dealing with? • General interest, national focus, regional • Tabloid • Industry/interest focus (e.g. tech or entertainment press) • Does it have an offline publication? History? 21
  • 14. Tips on finding sources Academic: • Once again, use databases at leddy.uwindsor.ca/communications • Consider taking a step back and think about debates larger than topic. • Look at journal “impact factor” • Journals should be “peer reviewed” • Experts in the field, diff from journalists • Specialized jargon, longer process to pub. • “Paywalls” 22
  • 15. Tips on evaluating sources (not comprehensive!) General internet: • Strengths: starting point for overview, diversity, current. • Weaknesses: conjecture and credibility, Wikipedia issues. 23
  • 16. Tips on evaluating sources (not comprehensive!) News/journalistic: • Strengths: journalistic professional standards and processes, current. • Weaknesses: media reporting on media, not as in-depth. 24
  • 17. Tips on evaluating sources (not comprehensive!) Academic: • Strengths: experts on topic, peer review process, evidence-based. • Weaknesses: slow publishing, can be too narrow and theoretical. 25
  • 18. Final advice for assignment #2 • Do not lose that worksheet! • November is always busy, so start early. • Seek help in lab, and during your lab leader’s office hours. Also consider services such as library research desk (leddy.uwindsor.ca/ reference-help-desk), writing help desk (leddy.uwindsor.ca/ writing-help). • I want correct APA style for citations and bibliography, but less concerned with other APA rules (e.g., running heads, exact format of title page). 26
  • 19. BEST STRATEGY • Triangulate your sources! • Look for convergences or overlaps between a variety of sources. • Understand the strengths and weaknesses of each. • Do not just rely heavily on one source or one type of source. • Make sure you understand any differences among your sources. 27
  • 20. Communication technologies and surveillance • This is, by my assessment, the most important societal issue relating to communication technologies. • More in-depth explorations of this issue can be found in other Communication, Media & Film “new media” courses, including 02-40-304 – an entire course on privacy, surveillance, and security & 02-40-200 ‘critical digital literacies’ • First, we will consider the technologies and agents of surveillance. 29
  • 21. Technologies of surveillance • Proliferation of internet based or internet connected services. • Consider Netflix: as internet-distributed television, Netflix watches you as you watch Netflix. Allows for Netflix to be “algorithmic” media – an important idea from this week’s textbook chapter. 41
  • 22. Technologies of surveillance • Or, consider “Hello Barbie”: an internet connected toy, connecting via wifi to a server so a child can have a conversation with Barbie. 42 • Or, Disney’s recent use of apps to surveil children.
  • 24. Technologies of surveillance • Paralleling the proliferation of internet connected services and things is a proliferation of cameras in the last 10-15 years. • Surveillance cameras. • Smartphone cameras. • … and the recently announced Snapchat “Spectacles” or relaunch of Google Glass 44
  • 30. Agents of surveillance – government • Edward Snowden leaked NSA “PRISM” program in 2013. • More recent, fall 2016, case of Yahoo e-mail filter. 50
  • 31. Agents of surveillance – government • Recently, both Twitter and Instagram blocked a London, Ontario, data mining firm called “Media Sonar” from their platforms (APIs). • This firm helped police services across North America in monitoring people, specifically protestors. • Read more: cbc.ca/news/canada/toronto/twitter-bans-firm-police- protesters-1.3942093 53
  • 32. Agents of surveillance – employers • Employer surveillance in the form of monitoring on the job, or screening prospective employees via social media. 55
  • 33. Agents of surveillance – commercial data mining • Commercial/advertising surveillance: data mining for better and more efficient customized ad targeting. • Google makes money from advertising. Google sells audiences, as commodities, to advertisers. • Every Google user is also a producer of information. • Sophisticated user data derived from search, e-mail, documents, maps, YouTube, “okay Google” virtual assistant, Chrome browser, etc. 57
  • 34. Google and the digital enclosure • Digital enclosure concept: the process whereby activities formerly carried out beyond the monitoring capacity of the internet are enfolded into that virtual space. Human behaviours are not new, but tracking them is. • This applies to Google, and an array of other platforms. • Personal data the new “oil,” a valuable resource. 58
  • 35. The panopticon • Metaphor for conceptualizing surveillance. • Panopticon is a theoretical prison design from the 1700s: “all- seeing” circular design of constant visibility. • Guards in central tower could monitor all prisoners. • Prisoners could not see guards and, hence, never be sure if they were being watched at any exact moment. • Surveillance as a form of discipline, ensuring compliance and forcing people to self-regulate their own behaviour. 60
  • 36. What is ‘technology’? What drives technological change? 66 Four Perspectives Instrumentalism Determinism Substantivism Constructivsm
  • 37. Perspectives on technology • “Instrumentalism”: technology is a value-neutral tool that helps us achieve our goals more efficiently. 67
  • 38. Perspectives on technology • “Determinism”: technology operates according to an inherent, internal logic; the effects of technology are imposed by the technology itself. 68
  • 39. Perspectives on technology • “Substantivism”: technology operates according to its own inherent logic and at the expense of humanity. 69
  • 40. 70
  • 41. Perspectives on technology • “Constructivism”: technology is socially constructed and shaped by social forces. Technology develops in a socially contingent manner, i.e., it is contingent on the society that surrounds it; society shapes technology. 71
  • 42. Four perspectives (as a matrix) Technology is…. Autonomous Human controlled Value-neutral Determinism Instrumentalism Value-laden Substantivism Constructivism 72 Theorizing surveillance as a panopticon… where does it fit?
  • 43. Key concepts, examples, names Concepts: • Algorithmic media • Constructivism • Digital enclosure • Instrumentalism • Panopticon • Re-intermediation • Substantivism • Technological determinism Examples: • Examples (various) of government surveillance • Google’s data mining Names: • Edward Snowden 73