3. Competitive Strategies
Competitive Positions
Market leader is the firm with the largest market
share and leads the market price changes,
product innovations, distribution coverage, and
promotion spending
Market challengers are firms fighting to increase
market share
Market followers are firms that want to hold onto
their market share
Market nichers are firms that serve small market
segments not being pursued by other firms
18-33
5. Competitive Strategies
Market Leader Strategies
Expanding Total Demand
Expand total demand by developing:
• New users
• New uses
• More usage of its products
18-35
6. Competitive Strategies
Market Leader Strategies
Protecting Market Share
Protect current market by:
• Fixing or preventing weaknesses that provide
opportunities to competitors
• Maintaining consistent prices that provide value
• Keeping strong customer relationships
• Continuous innovation
18-36
7. Competitive Strategies
Market Leader Strategies
Expanding Market Share
Expand market share by:
• Increasing market share in served markets, thus
increasing profitability
• Producing high-quality products
• Creating good service experiences
• Building close customer relationships
18-37
8. Competitive Strategies
Market Challenger Strategies
Challenge the leader with an aggressive bid
for more market share
Play along with competitors and not rock the
boat
18-38
9. Competitive Strategies
Market Challenger Strategies
Second mover advantage occurs when a
market follower observes what has made
the leader successful and improves on it
Challenges firms its own size or smaller
18-39
10. Competitive Strategies
Market Nicher Strategies
Ideal market niche is big enough to be profitable
with high growth potential and has little interest
from competitors
Key to market niching is specialization
• Market
• Customer
• Product
• Marketing mix
18-40
11. Balancing Customer and
Competitor Orientations
Companies need to continuously adapt
strategies to changes in the competitive
environment
• Competitor-centered company
• Customer-centered company
• Market-centered company
18-41
12. Balancing Customer and
Competitor Orientations
Competitor-centered company spends
most of its time tracking competitor’s
moves and market shares and trying to
find ways to counter them
• Advantage is that the company is a fighter
• Disadvantage is that the company is
reactive
18-42
13. Balancing Customer and
Competitor Orientations
Customer-centered company spends most
of its time focusing on customer
developments in designing strategies
Provides a better position than competitor-
centered company to identify
opportunities and build customer
relationships
18-43
14. Balancing Customer and
Competitor Orientations
Market-centered company spends most of
its time focusing on both competitor and
customer developments in designing
strategies
18-44