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New media for Issue marketing
     Sjef Kerkhofs - Social Marketing Manager
Pleased to meet you! Sjef Kerkhofs
Social Marketing Manager for
the department Social Marketing
of Pondres, a medium size (200)
marketing company in the south
of Holland. I love to inspire
companies with new media
possibilities and help them
develop a strategy for using
social media and other trends.
Book about social
        marketing strategy
        (own model)


    Top
Socia 3
     lm
 2010-2 edia
       011
Time schedule
✓ Social media worldwide
✓ Social media campaigns
✓ Issue marketing campaigns
✓ Brainstorm
✓ Presentation and wrap-up
✓ Almost time for a drink
How do you use
 social media ?
Social media
worldwide...where
are we standing?
New
leader
 of the
 world
Lecture somerset webversie
The numbers...shocking
The numbers...shocking
 ✓ More than 800 million users / profiles
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
 ✓ Average of 130 friends
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
 ✓ Average of 130 friends
 ✓ More than 900 million pages/groups
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
 ✓ Average of 130 friends
 ✓ More than 900 million pages/groups
 ✓ More than 2 billion likes A DAY
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
 ✓ Average of 130 friends
 ✓ More than 900 million pages/groups
 ✓ More than 2 billion likes A DAY
 ✓ More than 250 million photo’s A DAY
The numbers...shocking
 ✓ More than 800 million users / profiles
 ✓ More than 50% logs in on a daily base
 ✓ Average of 130 friends
 ✓ More than 900 million pages/groups
 ✓ More than 2 billion likes A DAY
 ✓ More than 250 million photo’s A DAY
 ✓ More than 350 million mobile users
Is it OK for one
person or company
 to have this much
        power?
The use of social
 in our countries
Some numbers
Some numbers
✓ Average hours on social media highest of
Europe in UK and Netherlands, Belgium low in the
middle
Some numbers
✓ Average hours on social media highest of
Europe in UK and Netherlands, Belgium low in the
middle
✓ In the UK and Belgium is Facebook the
largest...in the Netherlands Hyves (not for long)
Some numbers
✓ Average hours on social media highest of
Europe in UK and Netherlands, Belgium low in the
middle
✓ In the UK and Belgium is Facebook the
largest...in the Netherlands Hyves (not for long)

✓ Penetration in Europe from 60% to 80%
Some numbers
✓ Average hours on social media highest of
Europe in UK and Netherlands, Belgium low in the
middle
✓ In the UK and Belgium is Facebook the
largest...in the Netherlands Hyves (not for long)

✓ Penetration in Europe from 60% to 80%
✓ Main growth: facebook / photo’s / Youtube
Social technographics
Social technographics
Social technographics
Social technographics
Other facts
Other facts
✓ Dutch peoples don’t follow brands soon, only 30%
✓ Across Europe, this is almost 50%
✓ In Belgium, Facebook has overrun Netlog
✓ The Dutch are the most active Linkedin users
In the UK
In the UK
In the UK
✓ Social media is big in the UK
Session 1:
Campaigns
Inspirational
 marketing
 campaigns
Old spice
Old spice
Old spice
Old spice
Old spice
Old spice
KLM suprise
KLM suprise
Inspirational
Issue marketing
   campaigns
Stanislav viral
Alcohol
Virtual reality
Virtual reality
Tsunami warning App
Tsunami warning App
Dutch railways
Queensland police
FNV (union)
FNV (union)
FNV (union)




                                      ng!
              Learning w ithout knowi
Oxfam Novib
Oxfam Novib
Oxfam Novib
Are there
questions about
  this cases ?
Tea
          Time
After the break:
Brainstorming!
Welcome back:
Let’s brainstorm
The ‘assignment’
The ‘assignment’
✓ Get together in groups of 4 or 5
The ‘assignment’
✓ Get together in groups of 4 or 5
✓ Develop a campaign concept (new media)
The ‘assignment’
✓ Get together in groups of 4 or 5
✓ Develop a campaign concept (new media)
✓ Step beyond bounderies...nothing is wrong!
The ‘assignment’
✓ Get together in groups of 4 or 5
✓ Develop a campaign concept (new media)
✓ Step beyond bounderies...nothing is wrong!
✓ I don’t expect a complete strategy
The ‘assignment’
✓ Get together in groups of 4 or 5
✓ Develop a campaign concept (new media)
✓ Step beyond bounderies...nothing is wrong!
✓ I don’t expect a complete strategy
✓ It can be a case from your own history
The ‘assignment’
✓ Get together in groups of 4 or 5
✓ Develop a campaign concept (new media)
✓ Step beyond bounderies...nothing is wrong!
✓ I don’t expect a complete strategy
✓ It can be a case from your own history
OR: develop a campaign (concept/channels/message) for the
targetgroup 12-18, living near water, learning them about
preparing for a flood.

Any questions...? Good luck! 2 of more groups will
present their plans.
The stage is yours
The ‘assignment’
Wrap up
Wrap up
✓ The crowd is lazy and does not cooperate
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
✓ Don’t always be the leader, facilitate the crowd
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
✓ Don’t always be the leader, facilitate the crowd
✓ Facebook is the dominant social channel
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
✓ Don’t always be the leader, facilitate the crowd
✓ Facebook is the dominant social channel
✓ Whatever you do, make it mobile
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
✓ Don’t always be the leader, facilitate the crowd
✓ Facebook is the dominant social channel
✓ Whatever you do, make it mobile
✓ Cooperate with the media channels (mobile)
Wrap up
✓ The crowd is lazy and does not cooperate
✓ So, you need to bring it to them (app/game)
✓ Not only think about action, also about monitoring
✓ Let other cases inspire you
✓ Don’t always be the leader, facilitate the crowd
✓ Facebook is the dominant social channel
✓ Whatever you do, make it mobile
✓ Cooperate with the media channels (mobile)
✓ Try to centralize the discussion to get grip (police)
My aftersales: you can
always send me your
      questions!
Lecture somerset webversie
Please contact me if
you have questions
sjef.kerkhofs@pondres.nl
+31 (0) 6 483 606 49
@sjefkerkhofs

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Lecture somerset webversie

  • 1. New media for Issue marketing Sjef Kerkhofs - Social Marketing Manager
  • 2. Pleased to meet you! Sjef Kerkhofs Social Marketing Manager for the department Social Marketing of Pondres, a medium size (200) marketing company in the south of Holland. I love to inspire companies with new media possibilities and help them develop a strategy for using social media and other trends.
  • 3. Book about social marketing strategy (own model) Top Socia 3 lm 2010-2 edia 011
  • 4. Time schedule ✓ Social media worldwide ✓ Social media campaigns ✓ Issue marketing campaigns ✓ Brainstorm ✓ Presentation and wrap-up ✓ Almost time for a drink
  • 5. How do you use social media ?
  • 10. The numbers...shocking ✓ More than 800 million users / profiles
  • 11. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base
  • 12. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base ✓ Average of 130 friends
  • 13. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base ✓ Average of 130 friends ✓ More than 900 million pages/groups
  • 14. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base ✓ Average of 130 friends ✓ More than 900 million pages/groups ✓ More than 2 billion likes A DAY
  • 15. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base ✓ Average of 130 friends ✓ More than 900 million pages/groups ✓ More than 2 billion likes A DAY ✓ More than 250 million photo’s A DAY
  • 16. The numbers...shocking ✓ More than 800 million users / profiles ✓ More than 50% logs in on a daily base ✓ Average of 130 friends ✓ More than 900 million pages/groups ✓ More than 2 billion likes A DAY ✓ More than 250 million photo’s A DAY ✓ More than 350 million mobile users
  • 17. Is it OK for one person or company to have this much power?
  • 18. The use of social in our countries
  • 20. Some numbers ✓ Average hours on social media highest of Europe in UK and Netherlands, Belgium low in the middle
  • 21. Some numbers ✓ Average hours on social media highest of Europe in UK and Netherlands, Belgium low in the middle ✓ In the UK and Belgium is Facebook the largest...in the Netherlands Hyves (not for long)
  • 22. Some numbers ✓ Average hours on social media highest of Europe in UK and Netherlands, Belgium low in the middle ✓ In the UK and Belgium is Facebook the largest...in the Netherlands Hyves (not for long) ✓ Penetration in Europe from 60% to 80%
  • 23. Some numbers ✓ Average hours on social media highest of Europe in UK and Netherlands, Belgium low in the middle ✓ In the UK and Belgium is Facebook the largest...in the Netherlands Hyves (not for long) ✓ Penetration in Europe from 60% to 80% ✓ Main growth: facebook / photo’s / Youtube
  • 29. Other facts ✓ Dutch peoples don’t follow brands soon, only 30% ✓ Across Europe, this is almost 50% ✓ In Belgium, Facebook has overrun Netlog ✓ The Dutch are the most active Linkedin users
  • 32. In the UK ✓ Social media is big in the UK
  • 54. FNV (union) ng! Learning w ithout knowi
  • 59. Tea Time After the break: Brainstorming!
  • 62. The ‘assignment’ ✓ Get together in groups of 4 or 5
  • 63. The ‘assignment’ ✓ Get together in groups of 4 or 5 ✓ Develop a campaign concept (new media)
  • 64. The ‘assignment’ ✓ Get together in groups of 4 or 5 ✓ Develop a campaign concept (new media) ✓ Step beyond bounderies...nothing is wrong!
  • 65. The ‘assignment’ ✓ Get together in groups of 4 or 5 ✓ Develop a campaign concept (new media) ✓ Step beyond bounderies...nothing is wrong! ✓ I don’t expect a complete strategy
  • 66. The ‘assignment’ ✓ Get together in groups of 4 or 5 ✓ Develop a campaign concept (new media) ✓ Step beyond bounderies...nothing is wrong! ✓ I don’t expect a complete strategy ✓ It can be a case from your own history
  • 67. The ‘assignment’ ✓ Get together in groups of 4 or 5 ✓ Develop a campaign concept (new media) ✓ Step beyond bounderies...nothing is wrong! ✓ I don’t expect a complete strategy ✓ It can be a case from your own history OR: develop a campaign (concept/channels/message) for the targetgroup 12-18, living near water, learning them about preparing for a flood. Any questions...? Good luck! 2 of more groups will present their plans.
  • 68. The stage is yours The ‘assignment’
  • 70. Wrap up ✓ The crowd is lazy and does not cooperate
  • 71. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game)
  • 72. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring
  • 73. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you
  • 74. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you ✓ Don’t always be the leader, facilitate the crowd
  • 75. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you ✓ Don’t always be the leader, facilitate the crowd ✓ Facebook is the dominant social channel
  • 76. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you ✓ Don’t always be the leader, facilitate the crowd ✓ Facebook is the dominant social channel ✓ Whatever you do, make it mobile
  • 77. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you ✓ Don’t always be the leader, facilitate the crowd ✓ Facebook is the dominant social channel ✓ Whatever you do, make it mobile ✓ Cooperate with the media channels (mobile)
  • 78. Wrap up ✓ The crowd is lazy and does not cooperate ✓ So, you need to bring it to them (app/game) ✓ Not only think about action, also about monitoring ✓ Let other cases inspire you ✓ Don’t always be the leader, facilitate the crowd ✓ Facebook is the dominant social channel ✓ Whatever you do, make it mobile ✓ Cooperate with the media channels (mobile) ✓ Try to centralize the discussion to get grip (police)
  • 79. My aftersales: you can always send me your questions!
  • 81. Please contact me if you have questions sjef.kerkhofs@pondres.nl +31 (0) 6 483 606 49 @sjefkerkhofs

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  • #65: 31 IT-ers, Pondres wordt meer en meer een IT-bedrijf. We maken webshops, emailcampagnes. Landingspagina’s etc. alles als onderdeel van de totale 1-op-1 marketingcommunicatie\n\n23 AM-ers; persoonlijke begeleiding, traffic, intensieve klantcontacten\n\n100 freelancers + oproepkrachten; dus grote capaciteit in mensen en machines. Kunnen snel opschakelen en anticiperen op ongewisse planningen\n\nDirectie is aandeelhoudend; zeer betrokken in het proces en bij onze opdrachtgevers. Zitten kort op de bal, hierdoor is bedrijf uitermate slagvaardig.\n
  • #66: \n
  • #67: 31 IT-ers, Pondres wordt meer en meer een IT-bedrijf. We maken webshops, emailcampagnes. Landingspagina’s etc. alles als onderdeel van de totale 1-op-1 marketingcommunicatie\n\n23 AM-ers; persoonlijke begeleiding, traffic, intensieve klantcontacten\n\n100 freelancers + oproepkrachten; dus grote capaciteit in mensen en machines. Kunnen snel opschakelen en anticiperen op ongewisse planningen\n\nDirectie is aandeelhoudend; zeer betrokken in het proces en bij onze opdrachtgevers. Zitten kort op de bal, hierdoor is bedrijf uitermate slagvaardig.\n