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Lecture 1
                  IS INNOVATION STRATEGY RELEVANT?




Mario Calderini                 1




Is innovation strategy relevant?




Mario Calderini                 2




                              Page 1
                                                     1
is it?



          Royal Crown Cola Co's technicians made what industry
          leaders term "the most amazing breakthrough in soft drink
          technological history.”


    •  True cola flavour;
    •  completely free of
       sugar;
    •  devoid of after taste;
    •  caloric content less
       than one calorie per
       bottle.

Mario Calderini                              3




is it?


  Royal Crown Cola Co. in 1980, introduced the
         first caffeine free cola, RC 100




                                      This was followed in 1983, by another innovation
                                      a reintroduction of Diet Rite as a salt/sodium free,
                                                 caffeine free, sugar free cola.



     The first soft drinks to be sold in all-aluminum
     cans were R.C. Cola and Diet-Rite Cola, both
      made by the Royal Crown Cola company, in
                            1964.
Mario Calderini                              4




                                         Page 2
                                                                                             2
Innovation Strategy is Relevant !


     Product              First Mover         Follower            Winner
     Instant Camera       Polaroid            Kodak               First mover
     Video Recorder       Ampex Sony          Matsushita          Follower
     8 mm Video Cam       Kodak               Sony                Follower
     Video game           Magnavox            Atari / Nintendo    Follower
     Microwave oven       Raytheon            Samsung             Follower
     Microprocessors      Intel               AMD / Cytix         First mover
     PC                   MITIS (Altair)      Apple / IBM         Follower
     Word Processors      MicroPro            Microsoft           Follower
     Groupware SW         Lotus               AT&T                First mover
     Internet browser     NCSA Mosaic         Netscape/Explorer   Follower
     Nappers              Chux                Pampers/Kiberley    Follower
     Vetro float          Pilkington          Corning             First mover


 Mario Calderini                             5




 The story of the common rail diesel engine



Modern common rail systems, whilst working on
the same principle, are governed by an engine
control unit (ECU) which opens each injector
electronically rather than mechanically.

This was extensively prototyped in the 1990s
with collaboration between Magneti Marelli,
Centro Ricerche Fiat and Elasis. After research
and development by the Fiat Group the design
was acquired by the German company Robert
Bosch GmbH for completion of development and
refinement for mass-production.




 Mario Calderini                             6




                                           Page 3
                                                                                3
Better technologies?




                           Sony’s Betamax vs. Matsushita’s VHS




          Qwerty vs better layouts (Dvorak)



Mario Calderini                      7




We call “innovations” many different
things




Mario Calderini                      8




                                  Page 4
                                                                 4
Definitions of innovation




  Mario Calderini                                             9




  Many types


                    Management Innovation             Revolutionary Innovation

                                                                            Service Innovation
                                Experiential Innovation

                         Value Innovation                                   Business Model Innovation

                                                Structural Innovation           Market Innovation

                    Process Innovation
                                                     Strategic Innovation           Evolutionary Innovation
                     Application Innovation
                                                                               Marketing Innovation

                                                  User Lead Innovation
               Product Innovation
                                                                            Technological Innovation

                    Supply Chain Innovation                              Brand Innovation


                                              Disruptive Innovation




10Mario Calderini                                             10




                                                          Page 5
                                                                                                              5
Innovations?




Mario Calderini                     11




Business model innovation



                         Low cost airlines

                                             PC direct sales model




           Selling books online



Mario Calderini                     12




                                  Page 6
                                                                     6
technological innovation



    Technological innovation: improving a product’s
     functionalities or reducing its production cost with respect
     to the state of the art, through the application of
     knowledge and competencies to tangible features of the
     production process or of the product.

    Optimizing Trade-offs          Battery life
                                     # songs




                                                             Bag (device) size
                                                                    Battery size



Mario Calderini                         13




Types of innovation



   Product innovation: innovation is embedded in a product (service)
    supplied by the company.

   Process innovation: changes in the way the company carries out its
    activities, (production, quality control, logistics, marketing…..



   Radical innovation: leaps, breakthrough in product functionalities,
    determined by an evolution of internal knowledge and competences, i.e. by
    a growth of competencies that is organic and coherent with a company’s
    internal resources.

   Incremental innovations: small improvements              in a product‘s
    functionalities determined by an evolution in knowledge and competences,
    i.e. by an organic growth of a company’s resources.


Mario Calderini                         14




                                    Page 7
                                                                                   7
Types of innovation



  Continuous innovation (competence enhancing): improvements in
   product performances determined by an organic growth of a company’s
   knowledge and competencies.

  Discontinuous innovation (competence destroying): improvements in
   product performances determined by a destruction followed by a
   reconstruction of a company’s knowledge and competencies.

  Modular innovation: changes in one or more components of the product/
   process without significant changes in the overall architecture of the system.

  Architectural innovation: a change in the overall architecture of the
   system or in the way the single components of the system interact.



Mario Calderini                                15




   Schumpeterian trilogy and
   linear definitions



   •       Inventive process (ideas)
   •       Innovation process (products & processes)
   •       Diffusion (economic value)




                                        •      Basic research
                                        •      Applied research
                                        •      Development
                                        •      Commercialization


Mario Calderini                                16




                                             Page 8
                                                                                    8
Criticism




                  Feedback process: fundamental principles emerge
                   from applied activities.
                  Serendipity: while doing basic, applied research or
                   development, you unintentionally or unexpectedly run
                   into a relevant innovation
                  It is a bundle (continuum) of undetachable activities.




 Mario Calderini                              17




Post-it® were not a planned product.


    A man named Spencer Silver was
 working in the 3M research laboratories
in 1970 trying to find a strong adhesive.
 Silver developed a new adhesive, but it
was even weaker than what 3M already
  manufactured. It stuck to objects, but
         could easily be lifted off.


                                              No one knew what to do with the stuff, but Silver
                                            didn't discard it. Then one Sunday four years later,
                                            another 3M scientist named Arthur Fry was singing
                                            in the church's choir. He used markers to keep his
                                            place in the hymnal, but they kept falling out of the
                                             book. Remembering Silver's adhesive, Fry used
                                              some to coat his markers. 3M began distributing
                                                      Post-it ® Notes nationwide in 1980

 Mario Calderini                              18




                                            Page 9
                                                                                                    9
Creativity? Entrepreneurship? Talent?


Polegato was born in 1952 near Treviso. Originally
   groomed to take over the family wine-making
business, company promotional material has it the
 idea for the shoe came when he participated in a
         wine industry conference in Reno;




                                                          While out jogging in Reno's hot desert
                                                     climate, his feet got hot from the exertion and
                                                       he had the idea to cut a couple of holes in
                                                        the soles of his shoes with a Swiss Army
                                                       knife. He developed the idea into a viable
                                                         product with the help of a small leather-
                                                            goods business his family owned.


 Mario Calderini                                19




 The long way to value
 creation & appropriation

In 1937, Bulgarian physicist Georgi Nadjakov
 found that, when placed into an electric field
and exposed to light, some dielectrics acquire
permanent electric polarization in the exposed
  areas. That polarization persists in the dark
           and is destroyed in light.
                                                Chester Carlson, the inventor of photocopying,
                                                 was originally a patent attorney, as well as a
                        .                        part-time researcher and inventor. His job at
                                                 the patent office in New York required him to
                                                  make a large number of copies of important
                        .                        papers. Carlson, who was arthritic, found this
                                                   to be a painful and tedious process. This
                                                  motivated him to conduct experiments with
                                                photoconductivity. Carlson used his kitchen for
                                                his "electrophotography" experiments, and, in
                                                  1938, he applied for a patent for the process


 Mario Calderini                                20




                                           Page 10
                                                                                                       10
The long way to value
 creation & appropriation

  Carlson tried to sell his invention to some
 companies, but failed because the process
         was still underdeveloped.
   At the time, multiple copies were most
  commonly made at the point of document
 origination, using carbon paper or manual
duplicating machines, and people did not see
     the need for an electronic machine.              In 1944, the Battelle Memorial Institute, a non-
                                                          profit organization in Columbus, Ohio,
Between 1939 and 1944, Carlson was turned
                                                         contracted with Carlson to refine his new
 down by over 20 companies, including IBM
                                                                          process.
and General Electric neither of which believed
  there was a significant market for copiers.         In 1947, Haloid Corporation (a small New York-
                                                      based manufacturer and seller of photographic
                                                      paper) approached Battelle to obtain a license
                                                         to develop and market a copying machine
                                                                 based on this technology.


 Mario Calderini                                 21




 The long way to value
 creation & appropriation




                                                Haloid felt that the word "electrophotography"
                                                 was too complicated and did not have good
                                                  recall value. After consulting a professor of
                                                 classical language at Ohio State University,
                                                Haloid and Carlson changed the name of the
                                                 process to "Xerography," which was derived
                                                  from Greek words that meant "dry writing."
                                                Haloid called the new copier machines "Xerox
                                                Machines" and, in 1948, the word "Xerox" was
                                                 trademarked. Haloid eventually changed its
                                                           name to Xerox Corporation



 Mario Calderini                                 22




                                           Page 11
                                                                                                         11

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Lecture1 1

  • 1. Lecture 1 IS INNOVATION STRATEGY RELEVANT? Mario Calderini 1 Is innovation strategy relevant? Mario Calderini 2 Page 1 1
  • 2. is it? Royal Crown Cola Co's technicians made what industry leaders term "the most amazing breakthrough in soft drink technological history.” •  True cola flavour; •  completely free of sugar; •  devoid of after taste; •  caloric content less than one calorie per bottle. Mario Calderini 3 is it? Royal Crown Cola Co. in 1980, introduced the first caffeine free cola, RC 100 This was followed in 1983, by another innovation a reintroduction of Diet Rite as a salt/sodium free, caffeine free, sugar free cola. The first soft drinks to be sold in all-aluminum cans were R.C. Cola and Diet-Rite Cola, both made by the Royal Crown Cola company, in 1964. Mario Calderini 4 Page 2 2
  • 3. Innovation Strategy is Relevant ! Product First Mover Follower Winner Instant Camera Polaroid Kodak First mover Video Recorder Ampex Sony Matsushita Follower 8 mm Video Cam Kodak Sony Follower Video game Magnavox Atari / Nintendo Follower Microwave oven Raytheon Samsung Follower Microprocessors Intel AMD / Cytix First mover PC MITIS (Altair) Apple / IBM Follower Word Processors MicroPro Microsoft Follower Groupware SW Lotus AT&T First mover Internet browser NCSA Mosaic Netscape/Explorer Follower Nappers Chux Pampers/Kiberley Follower Vetro float Pilkington Corning First mover Mario Calderini 5 The story of the common rail diesel engine Modern common rail systems, whilst working on the same principle, are governed by an engine control unit (ECU) which opens each injector electronically rather than mechanically. This was extensively prototyped in the 1990s with collaboration between Magneti Marelli, Centro Ricerche Fiat and Elasis. After research and development by the Fiat Group the design was acquired by the German company Robert Bosch GmbH for completion of development and refinement for mass-production. Mario Calderini 6 Page 3 3
  • 4. Better technologies? Sony’s Betamax vs. Matsushita’s VHS Qwerty vs better layouts (Dvorak) Mario Calderini 7 We call “innovations” many different things Mario Calderini 8 Page 4 4
  • 5. Definitions of innovation Mario Calderini 9 Many types Management Innovation Revolutionary Innovation Service Innovation Experiential Innovation Value Innovation Business Model Innovation Structural Innovation Market Innovation Process Innovation Strategic Innovation Evolutionary Innovation Application Innovation Marketing Innovation User Lead Innovation Product Innovation Technological Innovation Supply Chain Innovation Brand Innovation Disruptive Innovation 10Mario Calderini 10 Page 5 5
  • 6. Innovations? Mario Calderini 11 Business model innovation Low cost airlines PC direct sales model Selling books online Mario Calderini 12 Page 6 6
  • 7. technological innovation   Technological innovation: improving a product’s functionalities or reducing its production cost with respect to the state of the art, through the application of knowledge and competencies to tangible features of the production process or of the product.   Optimizing Trade-offs Battery life # songs Bag (device) size Battery size Mario Calderini 13 Types of innovation  Product innovation: innovation is embedded in a product (service) supplied by the company.  Process innovation: changes in the way the company carries out its activities, (production, quality control, logistics, marketing…..  Radical innovation: leaps, breakthrough in product functionalities, determined by an evolution of internal knowledge and competences, i.e. by a growth of competencies that is organic and coherent with a company’s internal resources.  Incremental innovations: small improvements in a product‘s functionalities determined by an evolution in knowledge and competences, i.e. by an organic growth of a company’s resources. Mario Calderini 14 Page 7 7
  • 8. Types of innovation  Continuous innovation (competence enhancing): improvements in product performances determined by an organic growth of a company’s knowledge and competencies.  Discontinuous innovation (competence destroying): improvements in product performances determined by a destruction followed by a reconstruction of a company’s knowledge and competencies.  Modular innovation: changes in one or more components of the product/ process without significant changes in the overall architecture of the system.  Architectural innovation: a change in the overall architecture of the system or in the way the single components of the system interact. Mario Calderini 15 Schumpeterian trilogy and linear definitions •  Inventive process (ideas) •  Innovation process (products & processes) •  Diffusion (economic value) •  Basic research •  Applied research •  Development •  Commercialization Mario Calderini 16 Page 8 8
  • 9. Criticism   Feedback process: fundamental principles emerge from applied activities.   Serendipity: while doing basic, applied research or development, you unintentionally or unexpectedly run into a relevant innovation   It is a bundle (continuum) of undetachable activities. Mario Calderini 17 Post-it® were not a planned product. A man named Spencer Silver was working in the 3M research laboratories in 1970 trying to find a strong adhesive. Silver developed a new adhesive, but it was even weaker than what 3M already manufactured. It stuck to objects, but could easily be lifted off. No one knew what to do with the stuff, but Silver didn't discard it. Then one Sunday four years later, another 3M scientist named Arthur Fry was singing in the church's choir. He used markers to keep his place in the hymnal, but they kept falling out of the book. Remembering Silver's adhesive, Fry used some to coat his markers. 3M began distributing Post-it ® Notes nationwide in 1980 Mario Calderini 18 Page 9 9
  • 10. Creativity? Entrepreneurship? Talent? Polegato was born in 1952 near Treviso. Originally groomed to take over the family wine-making business, company promotional material has it the idea for the shoe came when he participated in a wine industry conference in Reno; While out jogging in Reno's hot desert climate, his feet got hot from the exertion and he had the idea to cut a couple of holes in the soles of his shoes with a Swiss Army knife. He developed the idea into a viable product with the help of a small leather- goods business his family owned. Mario Calderini 19 The long way to value creation & appropriation In 1937, Bulgarian physicist Georgi Nadjakov found that, when placed into an electric field and exposed to light, some dielectrics acquire permanent electric polarization in the exposed areas. That polarization persists in the dark and is destroyed in light. Chester Carlson, the inventor of photocopying, was originally a patent attorney, as well as a . part-time researcher and inventor. His job at the patent office in New York required him to make a large number of copies of important . papers. Carlson, who was arthritic, found this to be a painful and tedious process. This motivated him to conduct experiments with photoconductivity. Carlson used his kitchen for his "electrophotography" experiments, and, in 1938, he applied for a patent for the process Mario Calderini 20 Page 10 10
  • 11. The long way to value creation & appropriation Carlson tried to sell his invention to some companies, but failed because the process was still underdeveloped. At the time, multiple copies were most commonly made at the point of document origination, using carbon paper or manual duplicating machines, and people did not see the need for an electronic machine. In 1944, the Battelle Memorial Institute, a non- profit organization in Columbus, Ohio, Between 1939 and 1944, Carlson was turned contracted with Carlson to refine his new down by over 20 companies, including IBM process. and General Electric neither of which believed there was a significant market for copiers. In 1947, Haloid Corporation (a small New York- based manufacturer and seller of photographic paper) approached Battelle to obtain a license to develop and market a copying machine based on this technology. Mario Calderini 21 The long way to value creation & appropriation Haloid felt that the word "electrophotography" was too complicated and did not have good recall value. After consulting a professor of classical language at Ohio State University, Haloid and Carlson changed the name of the process to "Xerography," which was derived from Greek words that meant "dry writing." Haloid called the new copier machines "Xerox Machines" and, in 1948, the word "Xerox" was trademarked. Haloid eventually changed its name to Xerox Corporation Mario Calderini 22 Page 11 11