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Lessons learned from
scaling Agile
Juhana Huotarinen
Juhana Huotarinen
• Gofore Plc
• Currently: Agile transformation advisor
• Previously: Software developer, project manager,
project director & executive committee member
• Twitter: @juhanaOne
• Blogs: www.linkedin.com/in/juhana-
huotarinen
@JuhanaOne
GOFORE PLC
Software development, design,
management and cloud services
consultancy
• Established in 2001
• Turnover in 2018 50 M€ (+49%)
• Around 600 employees
Financially solid and stable
• Strong yearly growth of >10% for the past 12 years
• Publicly listed since November 2017
Offices in Helsinki, Tampere, Jyväskylä, Turku, Swansea,
Munich, Madrid, London and Tallinn
What does it mean to “scale Agile”?
@JuhanaOne
https://www.forbes.com/sites/stevedenning/2016/04/15/what-does-it-mean-to-scale-agile/#36e8291678b9
PRODUCTDELIVERY
SCALING
PRODUCT
ORGANISATIONAL
SCALING
PLATFORM
HORIZONTAL VERTICAL
Product
TeamTeam Team
Platform/Suite
Team
Product
Team Team Team
Product
Team TeamTeam
Product
Team Team
HR
IT
Sale
s
ETC.
Lessons learned #1 - understand the system
@JuhanaOne
Stay close to where the work happens
@JuhanaOne
vs.
360
Organisational
Competences
Method /
Process
Psychosocial
@JuhanaOne
Take a holistic
approach
Survey example
1. I know the project vision
2. We are delivering working, tested software every 4 weeks or less
3. We are delivering what the business needs most
4. Our process is continuously improving
5. The team has a product owner who is empowered, has knowledge to
prioritise and has direct contacts with the team and stakeholders
6. Our product backlog is in a good shape (clear, manageable, prioritised by
the Product Owner)
7. The team respects Definition of Done
8. Agile ceremonies are working effectively
9. Our estimation method works well
Competence matrix example
Backend
development
Frontend
development
DevOps practices Agile practices
Team 1 (average)
• Person 1
• Person 2
• Person 3
Team 2 (average)
• Person 1
• Person 2
@JuhanaOne
Lessons learned #2: Build an internal Agile service
@JuhanaOne
Agile coaches
Vision
Value proposition
Key metrics
Scope
Constraints
…
Services available
@JuhanaOne
• Agile methodologies, practices and
tools
• Building self-organising teams
• Support for product development
• Problem solving and facilitation
• Software development practices
• Organisational changes
@JuhanaOne
Lessons learned #3 frameworks are for lazy organisations
@JuhanaOne
SAFe - Scaled Agile Framework
LeSS - Large-ScaleScrum
Spotify Model
Nexus
SoS - Scrum of Scrum
DAD - Disciplined Agile Delivery
Scrum at Scale
Enterprise Scrum
DSDM - Dynamic Systems Development Method
Crystal Family
Continuous Agile Framework
Enterprise Agile Delivery and Agile Governance Practice
Enterprise Transition Framework
eXponential Simple Continuous Autonomous Learning
FAST Agile
Lean Enterprise Agile Framework
MEGA Framework
RAGE - Recipes for Agile Governance in the Enterprise
ScALeD Agile Lean Development
The Gill Framework
Scaling frameworks
@JuhanaOne
Scaling frameworks
are operating only in
the Product or
Platform space
Case Basecamp
• Planning / prototype phase
• Six-week cycles
• One feature / cycle
• No backlogs
• A few well-shaped, risk-reduced options
• Tasks are not used for showing the progress
• ”Hill chart” approach
 This works on Basecamp
@JuhanaOne
https://basecamp.com/shapeup
Lessons learned #4: Beware of side effects
@JuhanaOne
Adding more resources doesn’t necessarily mean increasing output
Alcohol price
Addicts
+
–
Money needed to
support the habit
@JuhanaOne
Costs
Work rate
(# tasks/week)
Project completion date +–
+
+
Productivity
Goal
Add more
developers
to the
project
Time for new
development work
#Task in progress
Out of sequence work
Work quality
Rework
+
+
––
–
+
Time for training
and support
+
–
–
Communication &
coordination overhead
+
Motivation–
+
Conclusion
@JuhanaOne
You can scale Agile through a product
development and an organisational space
Lessons Learned
1. Understand the system
2. Build an internal Agile service
3. Frameworks are for lazy organisations
4. Beware of side effects
@JuhanaOne
https://www.menti.com/1
2
Recommended reading
@JuhanaOne
@JuhanaOne
Juhana &
the Swansea Crew

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Lessons learned from scaling Agile

  • 1. Lessons learned from scaling Agile Juhana Huotarinen
  • 2. Juhana Huotarinen • Gofore Plc • Currently: Agile transformation advisor • Previously: Software developer, project manager, project director & executive committee member • Twitter: @juhanaOne • Blogs: www.linkedin.com/in/juhana- huotarinen @JuhanaOne
  • 3. GOFORE PLC Software development, design, management and cloud services consultancy • Established in 2001 • Turnover in 2018 50 M€ (+49%) • Around 600 employees Financially solid and stable • Strong yearly growth of >10% for the past 12 years • Publicly listed since November 2017 Offices in Helsinki, Tampere, Jyväskylä, Turku, Swansea, Munich, Madrid, London and Tallinn
  • 4. What does it mean to “scale Agile”? @JuhanaOne https://www.forbes.com/sites/stevedenning/2016/04/15/what-does-it-mean-to-scale-agile/#36e8291678b9 PRODUCTDELIVERY SCALING PRODUCT ORGANISATIONAL SCALING PLATFORM HORIZONTAL VERTICAL Product TeamTeam Team Platform/Suite Team Product Team Team Team Product Team TeamTeam Product Team Team HR IT Sale s ETC.
  • 5. Lessons learned #1 - understand the system @JuhanaOne
  • 6. Stay close to where the work happens @JuhanaOne vs.
  • 8. Survey example 1. I know the project vision 2. We are delivering working, tested software every 4 weeks or less 3. We are delivering what the business needs most 4. Our process is continuously improving 5. The team has a product owner who is empowered, has knowledge to prioritise and has direct contacts with the team and stakeholders 6. Our product backlog is in a good shape (clear, manageable, prioritised by the Product Owner) 7. The team respects Definition of Done 8. Agile ceremonies are working effectively 9. Our estimation method works well
  • 9. Competence matrix example Backend development Frontend development DevOps practices Agile practices Team 1 (average) • Person 1 • Person 2 • Person 3 Team 2 (average) • Person 1 • Person 2 @JuhanaOne
  • 10. Lessons learned #2: Build an internal Agile service @JuhanaOne Agile coaches Vision Value proposition Key metrics Scope Constraints …
  • 11. Services available @JuhanaOne • Agile methodologies, practices and tools • Building self-organising teams • Support for product development • Problem solving and facilitation • Software development practices • Organisational changes
  • 12. @JuhanaOne Lessons learned #3 frameworks are for lazy organisations
  • 14. SAFe - Scaled Agile Framework LeSS - Large-ScaleScrum Spotify Model Nexus SoS - Scrum of Scrum DAD - Disciplined Agile Delivery Scrum at Scale Enterprise Scrum DSDM - Dynamic Systems Development Method Crystal Family Continuous Agile Framework Enterprise Agile Delivery and Agile Governance Practice Enterprise Transition Framework eXponential Simple Continuous Autonomous Learning FAST Agile Lean Enterprise Agile Framework MEGA Framework RAGE - Recipes for Agile Governance in the Enterprise ScALeD Agile Lean Development The Gill Framework
  • 15. Scaling frameworks @JuhanaOne Scaling frameworks are operating only in the Product or Platform space
  • 16. Case Basecamp • Planning / prototype phase • Six-week cycles • One feature / cycle • No backlogs • A few well-shaped, risk-reduced options • Tasks are not used for showing the progress • ”Hill chart” approach  This works on Basecamp @JuhanaOne https://basecamp.com/shapeup
  • 17. Lessons learned #4: Beware of side effects @JuhanaOne Adding more resources doesn’t necessarily mean increasing output
  • 18. Alcohol price Addicts + – Money needed to support the habit @JuhanaOne
  • 19. Costs Work rate (# tasks/week) Project completion date +– + + Productivity Goal Add more developers to the project Time for new development work #Task in progress Out of sequence work Work quality Rework + + –– – + Time for training and support + – – Communication & coordination overhead + Motivation– +
  • 20. Conclusion @JuhanaOne You can scale Agile through a product development and an organisational space Lessons Learned 1. Understand the system 2. Build an internal Agile service 3. Frameworks are for lazy organisations 4. Beware of side effects

Editor's Notes

  • #3: Almost 15 years at Gofore Agile Coach & Sctum Master Ramping up Agile capability Previlously developer and some management positions Twitter: Blogs
  • #4: You can raise your hand if you know gofore Our mission is to change the world for the better THROUGH DIGITALISATION BY RENEWING WAYS OF WORKING We have services in all areas when it comes to transforming the organization Stats Profitable Operate 5 countries You recognize us from our t-shirts
  • #5: different meanings of scaling. Left – up = simple type of scaling relating to the scaling of the practices of Agility across multiple team Right – up = multiple products that were part of a suite of products (“Platform”) Left – down = how do we take the concepts of Agility into different segments of the organization Left –right = move up the chain of command, dealing with the director and VP positions and the C-suite
  • #6: System conditions when we are driving changes, systems conditions push back orginally designed to help the organisation Before you start chancing/scaling things, try to understand how the system works What processes the organisation has, how they communicate, what are roles, teams, responsibilities Try to understand the organisation /project domain. Not the product domain
  • #7: Chris Coleman How work works Close to team Close to product owner Close to end-users Close to customers Close to steering groups Close to development practises Close to impediments
  • #8: Tool for an interventionist Cgha Organisational approach structures, roles, teams, contracts, vendors Competences Technical excellence, product quality, team competences, business competences Method / process Agile practises, standards, tools, working agreements, metrics Psychosocial people feel, fear motivation Collaboration, interactions motivation, goals, hidden agendas
  • #9: One survey excample. To understand the method / process
  • #10: Result of the survey / workshop Make your team comperences visible
  • #11: Create an internal agile service Backlog, weekly tasks etc Helps to focus essential If you have many agile coaches Dont get confused with Scrum of scums. it is typically just for reporting
  • #12: Define your agile service scope Provide those services continously
  • #13: SWARMing:Scaling Without A Religious Methodology
  • #14: Define your agile service scope Provide those services continously
  • #15: Why there is so many frameworks available 20
  • #16: Many organisations are service organisations, not product development organisations
  • #19: Systems thinking – is a method to analyse the relationships between the system's parts to understand the potential for better decision-making Coordinate system Causal links – one way to implement systems thinking. to visualise the ongoing dynamic interaction between elements Positive polarity Two variables move in the same direction Births  population Negative polarity Two variables move in the opposite direction Deaths  population
  • #21: Rhossili Bay
  • #22: https://www.mentimeter.com/s/f502f1f8132516811bae15bb46b7a649/da4fe5321a50/edit