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Lessons learned from teaching Business English online using clients' virtual meeting software Mike Hogan BESIG Summer Symposium University of Lancaster 24.06.2011
Teaching BE using virtual meeting software What is it? / Why use it? / Target group? Background to our context Our solution + pilot phases Training content Overview of platforms Lessons learned & recommendations Q+A
What? & Why? Target group?
Functionality
 
Virtual whiteboard
Our context Challenges & Opportunities HR - Participants - IT Installation Firewalls Back-end software already in place?  (e.g. Flash) The solution…use software the client is already using for virtual meetings!
Content Sources: Tailor-made material Authentic material Published material
Images, Audio + Video Coursebook CDs Podcasts Your own recordings
In-house developed content
 
Screen Sharing (Authentic)
Resources & tools  (published + tailor-made)
 
no  upload for invited trainer Platform Overview + Netviewer taken over 2011 IATEFL BESIG June 2011 Pricing Installation Platform € 50/month Flash (no plug-in) unless CP screenshare OnSync € 39/month [50] GoTo Meeting $45/month (yearly) or $55 (monthly) [25] Flash (Plug-in) Adobe Connect Pro <smartphone app> Volume licenses. Avail for €142 (re-seller) Installation at client Live Meeting  [Lync] (Microsoft) 38€/month [25] Java (Active-X installation) Web Ex (Cisco) <smartphone app>
http://www.webconferencing-test.com/en/webconferencing_top5/webconference_compact_results.html
http://www.webconferencing-test.com/en/webconferencing_top5/webconference_compact_results.html
Lessons learned / Recommendations Organizational: Timing – optimal length Group size Not all CPs have a headset/speakers. Consider telcon option Can CPs use their own office? Where will they be/want to be? Cannot show/share/link to Flash videos (Client limitations)    [this also rules out Adobe) Blocked sites need to be whitelisted
Functional:   Interaction ground rules Whiteboard with multiple simultaneous users (different colours), although WebEx screenshot saves in .ucl - Go around: Snipping tool, or screenshot saved as jpg. ppt. animation – limited + slow, but functional Audio content OK when embedded but problematic when streamed via screen/browser share (incl. video) Can’t share/show more than one application at one time. i.e. when listening, CPs can’t see comp. qs. No ‘pods’ present (as in Adobe Connect). Lessons learned / Recommendations
Q & A

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Lessons learned from teaching Business English online using clients' virtual meeting software

  • 1. Lessons learned from teaching Business English online using clients' virtual meeting software Mike Hogan BESIG Summer Symposium University of Lancaster 24.06.2011
  • 2. Teaching BE using virtual meeting software What is it? / Why use it? / Target group? Background to our context Our solution + pilot phases Training content Overview of platforms Lessons learned & recommendations Q+A
  • 3. What? & Why? Target group?
  • 5.  
  • 7. Our context Challenges & Opportunities HR - Participants - IT Installation Firewalls Back-end software already in place? (e.g. Flash) The solution…use software the client is already using for virtual meetings!
  • 8. Content Sources: Tailor-made material Authentic material Published material
  • 9. Images, Audio + Video Coursebook CDs Podcasts Your own recordings
  • 11.  
  • 13. Resources & tools (published + tailor-made)
  • 14.  
  • 15. no upload for invited trainer Platform Overview + Netviewer taken over 2011 IATEFL BESIG June 2011 Pricing Installation Platform € 50/month Flash (no plug-in) unless CP screenshare OnSync € 39/month [50] GoTo Meeting $45/month (yearly) or $55 (monthly) [25] Flash (Plug-in) Adobe Connect Pro <smartphone app> Volume licenses. Avail for €142 (re-seller) Installation at client Live Meeting [Lync] (Microsoft) 38€/month [25] Java (Active-X installation) Web Ex (Cisco) <smartphone app>
  • 18. Lessons learned / Recommendations Organizational: Timing – optimal length Group size Not all CPs have a headset/speakers. Consider telcon option Can CPs use their own office? Where will they be/want to be? Cannot show/share/link to Flash videos (Client limitations) [this also rules out Adobe) Blocked sites need to be whitelisted
  • 19. Functional: Interaction ground rules Whiteboard with multiple simultaneous users (different colours), although WebEx screenshot saves in .ucl - Go around: Snipping tool, or screenshot saved as jpg. ppt. animation – limited + slow, but functional Audio content OK when embedded but problematic when streamed via screen/browser share (incl. video) Can’t share/show more than one application at one time. i.e. when listening, CPs can’t see comp. qs. No ‘pods’ present (as in Adobe Connect). Lessons learned / Recommendations
  • 20. Q & A

Editor's Notes

  • #10: Reference Russell Stannards www.teachertrainingvideos.com or Jamie Keddie‘s lessonstream.org
  • #19: Reference Business with Bob videos.