Levels & functions of managements
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There are three levels of management in an organization: top level management, middle level management, and lower level management. Top level management determines objectives and policies, assembles resources, and controls work performance. Middle level management interprets policies, appoints employees, and issues instructions. Lower level management submits workers' grievances, ensures proper working environment and safety, and helps middle level management. The functions of management include planning, organizing, staffing, directing, and controlling.
Levels & functions of managements
- 1. LEVELS AND FUNCTIONS OF MANAGEMENT
- 2. Levels of Management Managerial Members : Chief Executive Officer Departmental Managers Supervisors Workers
- 3. Contd… Non-Managerial Members : In this category , workers are included. They are those employees who work directly on the job. The place at which such employees work is known as platform area .As they are at the lowest level of chain in an organization, they do not have any subordinates, that is why they cannot be called managers.
- 4. Number of Levels of Management : Top Level Management Middle Level Management Lower Level Management
- 5. Top Level Management Middle Level Management Lower Level or Operational Management Plat form Area Board of Directors , Chief Executive Officer, Chairman Managing Director ,General Manager Departmental Manager , Deputy Departmental Manager Supervisors , Foreman Workers or Non-managerial Members
- 6. Functions of Top Level Management :- Determining Objectives Determining Policies Determining Activities Assembling Resources Controlling the Work Performance Approving Budgets
- 7. Functions of Middle Level Management :- Interpreting Policies Preparing Organizational set-up Appointing Employees Issuing Instructions Motivating Employees Creating Cooperation Collecting & Submitting Information Submitting Suggestions
- 8. Functions of Lower Level Management :- Submitting Workers Grievances Ensuring Proper working Environment Ensuring Safety of Workers Helping Middle Level Management Inviting Suggestions Creating better Human Relations
- 9. FUNCTIONS OF MANAGEMENT PLANNING ORGANIZING STAFFING DIRECTING CONTROLLING
- 10. PLANNING It means deciding in advance what is to be done in future, how it is to be done and when it is to be done. Setting Objectives Developing premises Identification alternative course of action Evaluating alternative courses Selecting an alternative Implementing the plan Follow up
- 11. ORGANIZING To give practical shape to planning function, a structure of roles has to be created and maintained. Steps- To know the objectives of the enterprise Grouping of activities Assignment of responsibilities Defining interrelationships Determination of various activities. Delegation of authorities Providing right environment
- 12. STAFFING It involves manning the various positions created by the organizing process. Steps- Estimating manpower requirements Recruitment and selection of staff Training & Development Promotion & Transfer Remuneration Orientation of staff Performance evaluation
- 13. DIRECTING It is related with instruction, guiding and inspiring human factor in the organization to achieve organizational objectives. 4 activities- Supervision Communication Leadership Motivation
- 14. CONTROLLING Controlling means regulating the activities of the departments in accordance with the plans. Steps- Identification of the actual results Comparison of the actual results with expected results Identification of deviation between the two Taking the corrective action