Leveraging oracle technology within your contract management environment
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This document summarizes Oracle technologies that can be leveraged within a contract management environment, including Oracle Database for data storage, Oracle WebLogic for the application server, Oracle Single Sign-On and Oracle Internet Directory for authentication, Oracle Universal Content Management for content and version storage, Oracle AutoVue for content markup, and Contract Management Exchange for integration with JD Edwards EnterpriseOne. It also outlines features of Oracle Premier Support including product updates, the Oracle knowledge base, and health checks.
Leveraging oracle technology within your contract management environment
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- 2. <Insert Picture Here> Leveraging Oracle Technology within your Contract Management Environment Tony Sleva Principal Technical Engineer
- 3. 3 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
- 4. 4 Oracle Premier Support Comprehensive Coverage Enhanced by Proactive Support Features Service and Support Quickly diagnose and resolve issues Expert technical support Rapid-response field service Lifetime Support Tools and Resources Get the most of your Oracle products with proactive features Oracle knowledgebase Product health checks My Oracle Support Product Innovation Keep pace with change and capitalize on new opportunities Updates New releases Tools to assist with patching and upgrades
- 5. 5 Nine out of ten (93%) respondents worldwide agree it is important for IT providers to invest in product and service Innovation. IDG Research Services "The Future of IT Services and Support.” Base: 308 Total; 100 U.S..; 100 EMEA; 100 APAC Jan. 2010. Perceived Value of Proactive Services
- 6. 6 <Insert Picture Here> Program Agenda • Data Storage • Web / Application Server • Authentication • Content / Version Storage • Content Markup • Integration with EnterpriseOne • Looking Ahead
- 8. 8 • Supported Versions – Oracle 10g & 10g Express Edition* – Oracle 11g • Background – Supported since version 8 of Contract Management – Industry leading database system – Provides the foundation for a multi-application Oracle environment Data Storage Oracle Database * - Included with Contract Management (v13.0) with Media Pack
- 9. 9 • Benefits – Flexible and Powerful – Support across multiple platforms • 32-bit: Linux, Windows • 64-bit: AIX, HP-UX, Linux, Solaris, – Multiple management tools • Enterprise Manager • SQL Developer Data Storage Oracle Database
- 11. 11 Web / Application Server Oracle WebLogic
- 12. 12 • Supported Versions – WebLogic 10gR3* – WebLogic 11gR1 • Background – Supported since version 12 of Contract Management – Standard deployment contains user friendly Administration Console Web / Application Server Oracle WebLogic * - Included with Contract Management (v13.0) with Media Pack
- 13. 13 • Benefits – Separation of Administration and Managed Servers • Administration without Down Time • Less work per Server – Application Server Clusters • Increased scalability • Administer cluster nodes while Contract Management runs • Failover if a node should go down Web / Application Server Oracle WebLogic
- 14. 14 Web / Application Server Oracle WebLogic
- 15. 15 Authentication Oracle Single Sign-On & Oracle Internet Directory
- 16. 16 • Supported Versions – Oracle Single Sign-On (OSSO) 10.1.4.0.1 – Oracle Internet Directory (OID) 10.1.4.0.1 • Background – Oracle Single Sign-On is an authentication front-end that acts as a single login location for multiple applications. – Oracle Internet Directory is the LDAP server that contains all the authentication information that OSSO requires. Authentication Oracle Single Sign-On & Oracle Internet Directory
- 17. 17 • Benefits – Only one place to manage user accounts (OID). • Add users once • Quickly remove users from multiple systems – Users only have to log into OSSO once per browser session and will automatically be logged into any application configured to use OSSO. – Users will automatically be logged into Contract Management and never see its login screen. Authentication Oracle Single Sign-On & Oracle Internet Directory
- 18. 18 Authentication Oracle Single Sign-On & Oracle Internet Directory
- 19. 19 Content / Version Storage Oracle Universal Content Management
- 20. 20 • Supported Version – Oracle Universal Content Management 10.1.3.4* (WebLogic only) • Background – Provides hierarchically storage for Contract Management attachments and versions. – Stores content in a database schema external to the Contract Management schemas. – Graphical user interface available with proper license. Content / Version Storage Oracle Universal Content Management * - Included with Contract Management (v13.0) with Media Pack
- 21. 21 • Benefits – Single location for all content • No misplaced content • Easy, complete backups – Granular user access control – User interface to easily track down content outside of Contract Management* Content / Version Storage Oracle Universal Content Management * - Not available with the limited license provided with Contract Management
- 22. 22 Content / Version Storage Oracle Universal Content Management
- 24. 24 • Supported Versions – Oracle AutoVue 19 – Oracle AutoVue 20 • Background – AutoVue integration started with Contract Management 13.0 Service Pack 3. – Launches files into AutoVue directly from the Attachment tab. – Used to markup / redline attachments within Contract Management. – Markup is accessible via both Contract Management and AutoVue. Content Markup Oracle AutoVue
- 26. 26 Integration with EnterpriseOne Contract Management Exchange
- 27. 27 • Supported Version – JD Edwards EnterpriseOne 9.0 • Background – A Java-based utility used to exchange data between Contract Management and EnterpriseOne with the use of XML files. – Exports Change Orders and Requisitions from Contract Management. – Imports Projects, Cost Codes, Contracts, Change Orders, and Requisitions from EnterpriseOne. Integration with JD Edwards EnterpriseOne Contract Management Exchange * - Included with Contract Management (v13.0) with Media Pack
- 28. 28 • Contract Management – Project • Cost Codes • Budgeted Contracts • Committed Contracts – Change Orders – Payment Requisitions Integration with JD Edwards EnterpriseOne Contract Management Exchange • EnterpriseOne – Job • WBS (Cost Code Structure) • Original Budgets • Purchase Orders – Change Requests • Payments
- 29. 29 Integration with JD Edwards EnterpriseOne Contract Management Exchange <?xml version="1.0" encoding="UTF-8" ?> - <Results xmlns="http://xmlns.oracle.com/CMExchange/Log"> <RunDate>Wed, 21 Apr 2010 14:39:53</RunDte> <Server>http://localhost:80</Server> <Database>CMPROJ</Database> <LoginName>admin</LoginName> <FileName>C:…E1toCMProject-1-352010-130214.xml</FileName> - <Request> <Module name="Contract" action="create" success="true" /> <ProjectName>00000007</ProjectName> <ObjectId>93de05e0a0ef4e34bbc5545c0a</ObjectId> <Message>Contract BUDGET01 created</Message> </Request> - <Request> <Module name="ContractLineItem" action="create" success="true" /> <ProjectName>00000007</ProjectName> <ObjectId>1b15a20fa2f3474e81f4a8fa34</ObjectId> <Message>ContractLineItem 0000000002 created</Message> </Request> - <Request> <Module name="CostDetail" action="create" success="true" /> <ProjectName>00000007</ProjectName> …
- 30. 30 Looking Ahead
- 31. 31 Desired Capability* My Oracle Support Feature Proactive Automated Health Checks /Alerts Security & Product Alerts Health Checks & Risk Analysis for Oracle Sun systems Automated Service Requests Automated Patch Management & Provisioning Patch Advice & Recommendations Patch Planning Embedded & Automated Configuration Management System configurations linked to Service Requests and Health Checks / Alerts Configuration History & Compare Online Knowledge Management My Oracle Support Knowledge Base: – 900,000+ Total Articles – 3,300+ Contract Management Articles Collaborative Online Communities My Oracle Support Communities: – 185+ Communities with 230,000+ Members – Primavera Community with 250+ Members * IDG Research Services "The Future of IT Services and Support.” Base: 308 Total; 100 U.S..; 100 EMEA; 100 APAC Jan. 2010. Oracle Proactive Support Delivers Meetings the Capabilities Required by CIOs
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Editor's Notes
- #5: Oracle Premier Support for Systems — covers system hardware, OS and virtualization software, and the annual support price equals the customer’s net system price x 12%. Coverage is 24/7 hardware service with 2-hour response and 24/7 access to Sun technical support experts, online support resources and tools. All patches, enhancements, and new releases for firmware, Oracle Solaris, Oracle Linux, and Oracle VM are included, along with system-initiated service and remote diagnosis/resolution. Oracle Premier Support for Operating Systems — Though you should always lead with Premier Support for Systems for the most comprehensive, integrated coverage, Oracle does offer OS support. And again, one level of support is available for purchase — Oracle&apos;s best. Oracle Premier Support for Operating Systems covers any/all of the following OS: Oracle Solaris, Oracle Linux, and Oracle VM (running on Sun hardware). The annual support price equals the customer’s net system price x 8%. Coverage includes 24/7 access to Sun technical support experts as well the online support resources and tools. All critical patches, enhancements, and new releases are included, along with proactive patch recommendations — and — Oracle&apos;s unlimited, lifetime subscription to future product and support innovations to provide the highest business value and protect your IT investment. All at no extra cost. Oracle Premier Support includes exclusive online resources — As Sun&apos;s Member Support Center and SunSolve are fully rationalized and integrated, the My Oracle Support portal will provide for all of our customers access to an even more powerful collection of tools and personalized technical resources, online self-help, access to support communities, and easy online service request submission and tracking.
- #6: Q11: What are the top three proactive service innovations you would find valuable from your support vendor? Q15: Please rate your level of agreement with the following statements. It’s important for our IT providers to continuously invest in product and service innovation. Base: 308 Total; 100 U.S.; 100 EMEA; 100 APAC
- #32: The IDG survey identified a number of priority areas for Proactive services, as required by CIOs . We deliver capabilities that address each of these requirements.