Library Service Design - Website Prototype Introduction
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The document outlines the process of developing a website prototype for the Mississippi State University Libraries, focusing on user experience and service design. It includes phases such as research, ideation, prototyping, and testing, with specific methods like surveys and user testing. The next steps involve further group discussions, usability testing, and inviting feedback from users.
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Library Service Design - Website Prototype Introduction
- 2. Troy DeRego User Experience Specialist Digital Initiative and Web Services Mississippi State University Libraries
- 3. SERVICE DESIGN Patrons have a goal The Library has solutions The website connects them WEBDESIGN WEBDESIGN
- 4. THE PROCESS Research • Statistics • Surveys • Web analytics • Peer institution reviews • Group discussions Define • Content model • Information architecture • Requirements Ideate • Propose solutions • Design Prototype • Build it • Try it out Test • User testing
- 6. Let's see it in action! Library Website Prototype https://www2.lib.msstate.edu (Note: you must be on the Library network to view)
- 7. Next steps Another round of group discussions Recruit a campus-wide working group Usability testing
- 8. Feedback https://www2.lib.msstate.edu Email webmaster@library.msstate.edu • Include "Website Feedback" in the subject • One issue per message, please. • Describe the issue in terms of a user goal. • Example: "A user must be able to open a chat with a librarian from any page."
- 9. Thank you Questions? Troy DeRego, DIWS User Experience Specialist, tderego@library.msstate.edu