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Mediocre to Great


WILL CRITCHLOW
WILL CRITCHLOW




http://dis.tl/website-survey
(Take a copy, then you can access the form)
WILL CRITCHLOW



Start with the “5 whys”

                                                                             WHY?




                 Picture: http://www.flickr.com/photos/mloberg/5055462314/
WILL CRITCHLOW



Quickly modified to the “3 or 4 whys”




                 Picture: http://www.flickr.com/photos/lasse_chr/2063315220/
WILL CRITCHLOW



There are 3 main problems I see
     Not doing   Not doing      Not
     anything    enough / the   acknowledging
                 right things   weaknesses
WILL CRITCHLOW



There is a rarer problem right at the top
        …                Not cultivating
                         spiky enough
                         spikes
Mediocre to Good

            Mainly about activity and removing gaps / barriers



WILL CRITCHLOW
Good to Great

More about cultivating spikes of amazing



                      WILL CRITCHLOW
WILL CRITCHLOW




                 Discover
WILL CRITCHLOW




  Discover what it’s going to take
WILL CRITCHLOW




  Discover where your strengths and
  weaknesses lie
WILL CRITCHLOW




                 Pitch
WILL CRITCHLOW




  Agency types:
  I don’t mean “only start getting paid after this”
WILL CRITCHLOW




                 Experiment
WILL CRITCHLOW




                 Invest
WILL CRITCHLOW




  Let’s dive into the details
WILL CRITCHLOW




                 Discover
WILL CRITCHLOW



Ever graded anything out of 5?


 1                  2                  3                      4                5

     • 5% of            • Almost           • Almost               • Almost         • Arrogant
       responses          no-one             no-one                 everyone         few




                   Better than average, but could be better
WILL CRITCHLOW



We live in an “exceptional takes all” world
Source: http://www.asymco.com/2012/02/03/first-apples-rank-in-mobile-phone-profitability-and-revenues/




 Apple at one stage had 9% of the
 handset market but 75% of the
 industry’s gross margin
WILL CRITCHLOW


Yes, that Y-axis is in $billions
Source: http://barefigur.es/
WILL CRITCHLOW
WILL CRITCHLOW




  No experience: I don't know about this
  area / haven't worked on this / it isn't relevant
  to my role
WILL CRITCHLOW




  Basic competence: I have done some work
  in this area.You can delegate me tasks but I
  may need support or I may have a few
  questions
WILL CRITCHLOW




  Core competence: I am rarely stumped in
  this area and can handle poorly-defined tasks
  with no worries. I can teach, train and manage
  others' work in this area.
WILL CRITCHLOW




  “Distilled expert”: I am one of a small
  number of people everyone in Distilled turns
  to with “1%” problems in this area
WILL CRITCHLOW




  Renowned expert: I am acknowledged
  outside Distilled for being right at the top in
  this area
WILL CRITCHLOW



I created a self-assessment for websites



                           Permission
      Design     Content                Investment   USPs
                             assets
WILL CRITCHLOW
WILL CRITCHLOW




  None / N/A: Not something you do
  (successfully)
WILL CRITCHLOW




  Basic competitiveness: You invest time
  and money in this area
WILL CRITCHLOW




  Core competitiveness: You keep pace with
  and occasionally outstrip competitors in this
  area.
  In most areas, for most companies, this will be as good as it gets
WILL CRITCHLOW




  Industry leader: Known for being at or
  very near the top of all sites in your industry
  in this area
WILL CRITCHLOW




  Internet leader: An impartial observer has
  selected you as a case study / example of
  excellence in this area across all niches online.
WILL CRITCHLOW



“Internet leader”
Many companies achieve nothing rated this highly
and it will be exceptionally unusual to score this
highly in multiple areas.
WILL CRITCHLOW




  Internet leader: An impartial observer has
  selected you as a case study / example of
  excellence in this area across all niches online.
                       Get used to it, a conflation of “good” and
                       “famous” is just how the world works
WILL CRITCHLOW
WILL CRITCHLOW
WILL CRITCHLOW




http://dis.tl/website-survey
(Take a copy, then you can access the form)
WILL CRITCHLOW




  Important: score on an exponential scale
WILL CRITCHLOW



We see interesting things from the plot
WILL CRITCHLOW



Of course it doesn’t explain all variation



                 National brand outperforming
                 their website’s “quality”
WILL CRITCHLOW



We should really think of it as dynamic

                 Startup with great site and products
                 that hasn’t won loads of links (yet)
WILL CRITCHLOW


Action: line yourself up against competitors
Conditional formatting is your friend
WILL CRITCHLOW


Action: compare to aspirations
Conditional formatting is your friend

                                                Arena Flowers




                                                                Oyster

                  These are the easiest areas
                  to change in the short term
WILL CRITCHLOW



Arena Flowers is investing in content

http://www.arenaflowers.com/video_campaigns/dubstep_flowers           My advice?
                                                              Don’t stop doing this, but
                                                               focus hard on how you
                                                                 can build permission
                                                                   assets out of it –
                                                                  particularly repeat
                                                                  visitors to the site.
WILL CRITCHLOW


What would I focus on for Oyster?
In some ways harder to work out how to move the needle




                                                                                 Oyster

Digging deeper into this, we see some spikes (non-commercial email list and influencer
relationships) and some gaps (community / UGC). I would double-down on the spikes
before addressing the gaps.
WILL CRITCHLOW




                 Sometimes you
                 need someone
                 else to tell you
WILL CRITCHLOW - @willcritchlow




            See the Whiteboard Friday: Replicating Google’s Panda Questionnaire
WILL CRITCHLOW


Plotting direct visitors against linking root
domains is interesting
        “how to write a blog post”
        Targeted bloggers




                                     “how many links should an infographic get”
                                     Much more likely to get tweeted
WILL CRITCHLOW



Funny vs. Interesting




      http://www.distilled.net/blog/social-media/how-to-write-a-blog-post/   http://www.distilled.net/blog/reputation-monitor/how-many-links-should-an-infographic-get/
WILL CRITCHLOW




                 How?
WILL CRITCHLOW



Pages report filtered to content you’re interested in




                        Choose the subset of content you want to analyse
WILL CRITCHLOW



First, get unique visitors (direct traffic segment)




                                   Make sure # results is greater than number of
                                   rows, then export to TSV



  Remember this number for later
WILL CRITCHLOW



Then get domains linking to that content

                               Then export to TSV again
WILL CRITCHLOW



You want to change sub-domains to root domains




          There is no way of doing this algorithmically. I whitelisted a few TLDs and then stripped any
          sub-domains that didn’t match. I didn’t need it to be perfect.
WILL CRITCHLOW



Those aren’t all followed links!


                            I don’t care.
                 Traffic sent by links is still one of my favourite metrics for
                                     judging a link’s worth.

                                      Zero traffic = meh
                   Lots of traffic even if nofollow = much more interest
WILL CRITCHLOW


A bit of Excel gets you linking domains and unique PV
(direct segment) for each piece of content
WILL CRITCHLOW



Put both axes on a log scale to see detail
        “how to write a blog post”
        Targeted bloggers




                                     “how many links should an infographic get”
                                     Much more likely to get tweeted
WILL CRITCHLOW




  ~0.5% of visitors link to our blog content
  (from a new domain)
WILL CRITCHLOW


Surprisingly high correlation on many sites
(This is SEOmoz)



   Web developers cheat sheet
WILL CRITCHLOW




  ~0.4% of visitors link to SEOmoz blog content
  (from a new domain)
WILL CRITCHLOW




                  The main reason we
                 have fewer links than
                 SEOmoz is that fewer
                    people see our
                        content
WILL CRITCHLOW




  Some other similar things you could measure
WILL CRITCHLOW


Average number of referring domains per
piece of content
WILL CRITCHLOW


Average number of new referring domains
per piece of content
WILL CRITCHLOW


Average number of new pieces of content
getting links each month
WILL CRITCHLOW




  Actions
  Try out my self-assessment
  Benchmark against key competitors
  Benchmark against aspirations
  Compare gaps in quality to gaps in performance
  Run the analytics stats to get baselines
WILL CRITCHLOW



Take this kind of thing into the next stage
                                               Arena Flowers




                                                               Oyster

                 These are the easiest areas
                 to change in the short term
WILL CRITCHLOW




                 Pitch
WILL CRITCHLOW




  Example of pitching to (existing) client
  Details changed to protect the innocent
WILL CRITCHLOW



Recently pitched a “travel big picture”
WILL CRITCHLOW



Big photography works. Lightning strikes repeatedly
WILL CRITCHLOW



You have (and can get) amazing photos




                 Picture: http://www.flickr.com/photos/elizacole/2628863845/
WILL CRITCHLOW



It scales beautifully – endless themes
Colours, landscapes, animals, beaches, people, etc.




                             Link: http://pinterest.com/nicolewaites/drive-until-the-map-turns-blue/
WILL CRITCHLOW


But start with an experiment
We might be wrong (more about launchrock later)
WILL CRITCHLOW




  Business model comparisons
  A metaphor business people understand
WILL CRITCHLOW



Content library = Physical real estate
Drives footfall to point of sale. Lets great product do its job




           Picture: http://www.flickr.com/photos/coda/74796428/in/photostream/
WILL CRITCHLOW


Good conversion rate = Efficient supply chain
Gives you pricing power and / or allows a bigger marketing spend




                              Picture: http://www.flickr.com/photos/crawfishpie/489771072/
WILL CRITCHLOW



Lifestyle business vs. Growth company
Is there scalability and flywheel potential in your link building strategy?
WILL CRITCHLOW



We run through HBR case studies at lunchtime
WILL CRITCHLOW


Some are even directly relevant to pitching
http://hbr.org/2010/01/how-i-did-it-aflacs-ceo-explains-how-he-fell-for-the-duck/ar/1
WILL CRITCHLOW




  Actions
  Pitch a big idea and a small next step
  [Also – set up a learnch with colleagues]
WILL CRITCHLOW



Take sign-off on experiments to the next stage
WILL CRITCHLOW




                 Experiment
WILL CRITCHLOW




  To find out what works for you
  To prove what works to someone else
WILL CRITCHLOW


“I can’t stop reading this analysis of Gawker’s
editorial strategy”http://www.niemanlab.org/2012/03/i-cant-stop-reading-this-analysis-of-gawkers-editorial-strategy/
SPEAKER NAME - EDIT FOOTER




                    33 percent fewer posts;
                    40 percent greater traffic


                  Kerry Lauerman, Editor in Chief, Salon.com
                  Source: http://open.salon.com/blog/kerry_lauerman/2012/02/03/hit_record
WILL CRITCHLOW


GE has an award for “ambitious failed projects”
More info: http://www.thesundaytimes.co.uk/sto/public/Appointments/article670525.ece




Image credit:
http://www.flickr.com/photos/eschipul/4204934214/   Jeff Immelt, Chairman of GE, cultivator of spikes
WILL CRITCHLOW




  Career tip – show your boss this clip:
  “how quickly the world owes him something”
WILL CRITCHLOW


The MVP isn’t what you think it is
(if you haven’t actually read the book)
WILL CRITCHLOW



On-track on the hockey stick


                 “On track” over here cannot
                 (should not) be “successfully
                 made no money yet”
WILL CRITCHLOW



Use tools like launchrock.com
WILL CRITCHLOW



This page has a 40% conversion rate
WILL CRITCHLOW


We built it in 10 minutes
www.distilled.net/store/u
WILL CRITCHLOW



Also love kickofflabs.com
WILL CRITCHLOW



Good excuse for off-site creativity
WILL CRITCHLOW



A brief look at the stats
WILL CRITCHLOW



It even ranked (was #1 when the news broke)
WILL CRITCHLOW




  Actions
  Read The Lean Startup
  Take one element of your big vision and launch an MVP
  experiment ASAP (what could you launch on
  Monday?)
  Update reports to include the metrics your
  experiments are focussed on
WILL CRITCHLOW



Take the evidence and ideas to the next stage
WILL CRITCHLOW




                 Invest
WILL CRITCHLOW



Checklists help us win
Since last time, I’ve actually read the book.

Key (new) take-aways:

• Use shorter checklists

• Communication checklists are a good idea

• Ask “what should we do if that goes wrong?”
WILL CRITCHLOW



Excerpt from our creative ideas checklist
• Can you find 10 target sites
  in 10 minutes?
• Have they linked out to
  content like this before?
WILL CRITCHLOW




                 Making plans
WILL CRITCHLOW




  Inputs:
  SERPs / Competitor identification
  Competitor tactics (What are they doing?
  What works? Where are they winning?)
WILL CRITCHLOW




  Outputs:
  Activity plan (with activity targets)
  Testable assumptions
  (activity  results & results  outcomes)
WILL CRITCHLOW



Measure progress towards your plans

                          Who hates planning?

                          I thought I did, then I realised I hate plans

                          See this presentation for more of my thoughts on
                          that:
                          http://www.slideshare.net/willcritchlow/metrics-that-matter
WILL CRITCHLOW




 Discover what you need to improve and to win
 Pitch big visions and small next steps
 Experiment to find ways to improve and to persuade
 Invest with evidence and experience in hand
Thank You
 Any Questions?

WILL CRITCHLOW

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Link building mediocre to great

  • 3. WILL CRITCHLOW Start with the “5 whys” WHY? Picture: http://www.flickr.com/photos/mloberg/5055462314/
  • 4. WILL CRITCHLOW Quickly modified to the “3 or 4 whys” Picture: http://www.flickr.com/photos/lasse_chr/2063315220/
  • 5. WILL CRITCHLOW There are 3 main problems I see Not doing Not doing Not anything enough / the acknowledging right things weaknesses
  • 6. WILL CRITCHLOW There is a rarer problem right at the top … Not cultivating spiky enough spikes
  • 7. Mediocre to Good Mainly about activity and removing gaps / barriers WILL CRITCHLOW
  • 8. Good to Great More about cultivating spikes of amazing WILL CRITCHLOW
  • 9. WILL CRITCHLOW Discover
  • 10. WILL CRITCHLOW Discover what it’s going to take
  • 11. WILL CRITCHLOW Discover where your strengths and weaknesses lie
  • 12. WILL CRITCHLOW Pitch
  • 13. WILL CRITCHLOW Agency types: I don’t mean “only start getting paid after this”
  • 14. WILL CRITCHLOW Experiment
  • 15. WILL CRITCHLOW Invest
  • 16. WILL CRITCHLOW Let’s dive into the details
  • 17. WILL CRITCHLOW Discover
  • 18. WILL CRITCHLOW Ever graded anything out of 5? 1 2 3 4 5 • 5% of • Almost • Almost • Almost • Arrogant responses no-one no-one everyone few Better than average, but could be better
  • 19. WILL CRITCHLOW We live in an “exceptional takes all” world Source: http://www.asymco.com/2012/02/03/first-apples-rank-in-mobile-phone-profitability-and-revenues/ Apple at one stage had 9% of the handset market but 75% of the industry’s gross margin
  • 20. WILL CRITCHLOW Yes, that Y-axis is in $billions Source: http://barefigur.es/
  • 22. WILL CRITCHLOW No experience: I don't know about this area / haven't worked on this / it isn't relevant to my role
  • 23. WILL CRITCHLOW Basic competence: I have done some work in this area.You can delegate me tasks but I may need support or I may have a few questions
  • 24. WILL CRITCHLOW Core competence: I am rarely stumped in this area and can handle poorly-defined tasks with no worries. I can teach, train and manage others' work in this area.
  • 25. WILL CRITCHLOW “Distilled expert”: I am one of a small number of people everyone in Distilled turns to with “1%” problems in this area
  • 26. WILL CRITCHLOW Renowned expert: I am acknowledged outside Distilled for being right at the top in this area
  • 27. WILL CRITCHLOW I created a self-assessment for websites Permission Design Content Investment USPs assets
  • 29. WILL CRITCHLOW None / N/A: Not something you do (successfully)
  • 30. WILL CRITCHLOW Basic competitiveness: You invest time and money in this area
  • 31. WILL CRITCHLOW Core competitiveness: You keep pace with and occasionally outstrip competitors in this area. In most areas, for most companies, this will be as good as it gets
  • 32. WILL CRITCHLOW Industry leader: Known for being at or very near the top of all sites in your industry in this area
  • 33. WILL CRITCHLOW Internet leader: An impartial observer has selected you as a case study / example of excellence in this area across all niches online.
  • 34. WILL CRITCHLOW “Internet leader” Many companies achieve nothing rated this highly and it will be exceptionally unusual to score this highly in multiple areas.
  • 35. WILL CRITCHLOW Internet leader: An impartial observer has selected you as a case study / example of excellence in this area across all niches online. Get used to it, a conflation of “good” and “famous” is just how the world works
  • 39. WILL CRITCHLOW Important: score on an exponential scale
  • 40. WILL CRITCHLOW We see interesting things from the plot
  • 41. WILL CRITCHLOW Of course it doesn’t explain all variation National brand outperforming their website’s “quality”
  • 42. WILL CRITCHLOW We should really think of it as dynamic Startup with great site and products that hasn’t won loads of links (yet)
  • 43. WILL CRITCHLOW Action: line yourself up against competitors Conditional formatting is your friend
  • 44. WILL CRITCHLOW Action: compare to aspirations Conditional formatting is your friend Arena Flowers Oyster These are the easiest areas to change in the short term
  • 45. WILL CRITCHLOW Arena Flowers is investing in content http://www.arenaflowers.com/video_campaigns/dubstep_flowers My advice? Don’t stop doing this, but focus hard on how you can build permission assets out of it – particularly repeat visitors to the site.
  • 46. WILL CRITCHLOW What would I focus on for Oyster? In some ways harder to work out how to move the needle Oyster Digging deeper into this, we see some spikes (non-commercial email list and influencer relationships) and some gaps (community / UGC). I would double-down on the spikes before addressing the gaps.
  • 47. WILL CRITCHLOW Sometimes you need someone else to tell you
  • 48. WILL CRITCHLOW - @willcritchlow See the Whiteboard Friday: Replicating Google’s Panda Questionnaire
  • 49. WILL CRITCHLOW Plotting direct visitors against linking root domains is interesting “how to write a blog post” Targeted bloggers “how many links should an infographic get” Much more likely to get tweeted
  • 50. WILL CRITCHLOW Funny vs. Interesting http://www.distilled.net/blog/social-media/how-to-write-a-blog-post/ http://www.distilled.net/blog/reputation-monitor/how-many-links-should-an-infographic-get/
  • 52. WILL CRITCHLOW Pages report filtered to content you’re interested in Choose the subset of content you want to analyse
  • 53. WILL CRITCHLOW First, get unique visitors (direct traffic segment) Make sure # results is greater than number of rows, then export to TSV Remember this number for later
  • 54. WILL CRITCHLOW Then get domains linking to that content Then export to TSV again
  • 55. WILL CRITCHLOW You want to change sub-domains to root domains There is no way of doing this algorithmically. I whitelisted a few TLDs and then stripped any sub-domains that didn’t match. I didn’t need it to be perfect.
  • 56. WILL CRITCHLOW Those aren’t all followed links! I don’t care. Traffic sent by links is still one of my favourite metrics for judging a link’s worth. Zero traffic = meh Lots of traffic even if nofollow = much more interest
  • 57. WILL CRITCHLOW A bit of Excel gets you linking domains and unique PV (direct segment) for each piece of content
  • 58. WILL CRITCHLOW Put both axes on a log scale to see detail “how to write a blog post” Targeted bloggers “how many links should an infographic get” Much more likely to get tweeted
  • 59. WILL CRITCHLOW ~0.5% of visitors link to our blog content (from a new domain)
  • 60. WILL CRITCHLOW Surprisingly high correlation on many sites (This is SEOmoz) Web developers cheat sheet
  • 61. WILL CRITCHLOW ~0.4% of visitors link to SEOmoz blog content (from a new domain)
  • 62. WILL CRITCHLOW The main reason we have fewer links than SEOmoz is that fewer people see our content
  • 63. WILL CRITCHLOW Some other similar things you could measure
  • 64. WILL CRITCHLOW Average number of referring domains per piece of content
  • 65. WILL CRITCHLOW Average number of new referring domains per piece of content
  • 66. WILL CRITCHLOW Average number of new pieces of content getting links each month
  • 67. WILL CRITCHLOW Actions Try out my self-assessment Benchmark against key competitors Benchmark against aspirations Compare gaps in quality to gaps in performance Run the analytics stats to get baselines
  • 68. WILL CRITCHLOW Take this kind of thing into the next stage Arena Flowers Oyster These are the easiest areas to change in the short term
  • 69. WILL CRITCHLOW Pitch
  • 70. WILL CRITCHLOW Example of pitching to (existing) client Details changed to protect the innocent
  • 71. WILL CRITCHLOW Recently pitched a “travel big picture”
  • 72. WILL CRITCHLOW Big photography works. Lightning strikes repeatedly
  • 73. WILL CRITCHLOW You have (and can get) amazing photos Picture: http://www.flickr.com/photos/elizacole/2628863845/
  • 74. WILL CRITCHLOW It scales beautifully – endless themes Colours, landscapes, animals, beaches, people, etc. Link: http://pinterest.com/nicolewaites/drive-until-the-map-turns-blue/
  • 75. WILL CRITCHLOW But start with an experiment We might be wrong (more about launchrock later)
  • 76. WILL CRITCHLOW Business model comparisons A metaphor business people understand
  • 77. WILL CRITCHLOW Content library = Physical real estate Drives footfall to point of sale. Lets great product do its job Picture: http://www.flickr.com/photos/coda/74796428/in/photostream/
  • 78. WILL CRITCHLOW Good conversion rate = Efficient supply chain Gives you pricing power and / or allows a bigger marketing spend Picture: http://www.flickr.com/photos/crawfishpie/489771072/
  • 79. WILL CRITCHLOW Lifestyle business vs. Growth company Is there scalability and flywheel potential in your link building strategy?
  • 80. WILL CRITCHLOW We run through HBR case studies at lunchtime
  • 81. WILL CRITCHLOW Some are even directly relevant to pitching http://hbr.org/2010/01/how-i-did-it-aflacs-ceo-explains-how-he-fell-for-the-duck/ar/1
  • 82. WILL CRITCHLOW Actions Pitch a big idea and a small next step [Also – set up a learnch with colleagues]
  • 83. WILL CRITCHLOW Take sign-off on experiments to the next stage
  • 84. WILL CRITCHLOW Experiment
  • 85. WILL CRITCHLOW To find out what works for you To prove what works to someone else
  • 86. WILL CRITCHLOW “I can’t stop reading this analysis of Gawker’s editorial strategy”http://www.niemanlab.org/2012/03/i-cant-stop-reading-this-analysis-of-gawkers-editorial-strategy/
  • 87. SPEAKER NAME - EDIT FOOTER 33 percent fewer posts; 40 percent greater traffic Kerry Lauerman, Editor in Chief, Salon.com Source: http://open.salon.com/blog/kerry_lauerman/2012/02/03/hit_record
  • 88. WILL CRITCHLOW GE has an award for “ambitious failed projects” More info: http://www.thesundaytimes.co.uk/sto/public/Appointments/article670525.ece Image credit: http://www.flickr.com/photos/eschipul/4204934214/ Jeff Immelt, Chairman of GE, cultivator of spikes
  • 89. WILL CRITCHLOW Career tip – show your boss this clip: “how quickly the world owes him something”
  • 90. WILL CRITCHLOW The MVP isn’t what you think it is (if you haven’t actually read the book)
  • 91. WILL CRITCHLOW On-track on the hockey stick “On track” over here cannot (should not) be “successfully made no money yet”
  • 92. WILL CRITCHLOW Use tools like launchrock.com
  • 93. WILL CRITCHLOW This page has a 40% conversion rate
  • 94. WILL CRITCHLOW We built it in 10 minutes www.distilled.net/store/u
  • 95. WILL CRITCHLOW Also love kickofflabs.com
  • 96. WILL CRITCHLOW Good excuse for off-site creativity
  • 97. WILL CRITCHLOW A brief look at the stats
  • 98. WILL CRITCHLOW It even ranked (was #1 when the news broke)
  • 99. WILL CRITCHLOW Actions Read The Lean Startup Take one element of your big vision and launch an MVP experiment ASAP (what could you launch on Monday?) Update reports to include the metrics your experiments are focussed on
  • 100. WILL CRITCHLOW Take the evidence and ideas to the next stage
  • 101. WILL CRITCHLOW Invest
  • 102. WILL CRITCHLOW Checklists help us win Since last time, I’ve actually read the book. Key (new) take-aways: • Use shorter checklists • Communication checklists are a good idea • Ask “what should we do if that goes wrong?”
  • 103. WILL CRITCHLOW Excerpt from our creative ideas checklist • Can you find 10 target sites in 10 minutes? • Have they linked out to content like this before?
  • 104. WILL CRITCHLOW Making plans
  • 105. WILL CRITCHLOW Inputs: SERPs / Competitor identification Competitor tactics (What are they doing? What works? Where are they winning?)
  • 106. WILL CRITCHLOW Outputs: Activity plan (with activity targets) Testable assumptions (activity  results & results  outcomes)
  • 107. WILL CRITCHLOW Measure progress towards your plans Who hates planning? I thought I did, then I realised I hate plans See this presentation for more of my thoughts on that: http://www.slideshare.net/willcritchlow/metrics-that-matter
  • 108. WILL CRITCHLOW Discover what you need to improve and to win Pitch big visions and small next steps Experiment to find ways to improve and to persuade Invest with evidence and experience in hand
  • 109. Thank You Any Questions? WILL CRITCHLOW