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ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Dean DeLisle 
โ€ข Founder and CEO of Forward Progress, Inc. 
โ€ข Train and Coach over 2,000 people per month 
โ€ข Trained and Coached over 85,000 in Social Network Skills 
โ€ข Over 30 years in Business Coaching, Consulting and Training 
โ€ข Call Center, Internet, eMarketing, Event Management, Lead Generation, 
Web Seminars, eLearning, eSelling 
โ€ข Over Two Billion Dollars Sales, over 100 Million Leads 
โ€ข Helped Thousands of People using Internet Based Lead Generation 
โ€ข Technology, Financial Services, Real Estate, Professional Services, Legal, 
Accounting Manufacturing, Telecommunications, Technical, Insurance, 
Agencies, Retail, Banking, Educational and Channel Salesโ€ฆ.. 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Accelerated Learning 
โ€ข Less Time โ€“ Learn More 
โ€ข Paired Share โ€“ Timed 
โ€ข Raise Hand โ€“ Bring it Back 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Social Networks 
Where Do You Stand Now? 
YOU 
ARE 
HERE 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Social Network Efforts 
Why do they often not work for organizations? 
MMIINNDDSSEETT!! 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
The Issue with Social Networks 
โ€ข โ€œI donโ€™t have enough timeโ€ 
โ€ข โ€œI donโ€™t know what my voice should beโ€ 
โ€ข โ€œI worry about negative comments 
โ€ข โ€œI donโ€™t know what to postโ€ 
โ€ข โ€œIโ€™m worried about what people will thinkโ€ 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
The Popularity of Social Networks 
โ€ข Cause 
โ€ข Fear of Missing Out (FoMo) 
โ€ข Need Connection 
โ€ข Effect 
โ€ข Facebook: Over $1.2B 
โ€ข LinkedIn: Over 350M Members 
โ€ข Twitter: Over 645M Active Users 
โ€ข Google+: Over 300M Active Users 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Current Use of Social Networks? 
โ€ข Blogs 
โ€ข Articles 
โ€ข Postings 
โ€ข Status Updates 
โ€ข Emails 
โ€ข Video/Photo 
โ€ข Links 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Why Online Social Networks? 
โ€ข Interactive 
โ€ข People Respond Well 
โ€ข Builds Trust 
โ€ข Builds Community 
โ€ข Viral Activity 
โ€ข Sharing 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Main Goal 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
What Is Your Destination? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Social Network C.E.O. 
โ€ข Connections 
โ€ข Engagement 
โ€ข Outcome 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Connections 
Connection 
โ€ขEmails/Contacts 
โ€ขNew Connections 
โ€ขNew Followers 
โ€ขNew Likes 
โ€ขNew Subscribers 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Engagement 
Engagement 
โ€ขLikes 
โ€ขComments 
โ€ขShares 
โ€ขDirect Messages 
โ€ขTry using SproutSocial or Hootsuite to measure 
โ€ข www.sproutsocial.com 
โ€ข www.hootsuite.com 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Outcome 
Outcome 
โ€ขEmails/Contacts 
โ€ขNew Connections 
โ€ขNew Followers 
โ€ขNew Likes 
โ€ขNew Subscribers 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Network Science 
Node: Individual 
Link: Connection between two nodes 
Cluster: Several linked nodes 
Hub: Large cluster, several clusters 
Courtesy of US Army 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Ideal Network โ€“ Best Relationships 
1. What % of your business Volume do you get from the Top 5? 
2. What % of your business volume do you get from the Next Level? 
3. What % of your business volume do you get from the Outer Layer? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Network Hubs 
Hub: Large Cluster or 
group of cluster of network 
connections. 
You 
Conferences 
Colleagues 
Charities 
Clients 
Partners 
Associations 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Social Networks We Already Know 
โ€ข Ourselves 
โ€ข Our Business 
โ€ข Digital Professional Institute 
โ€ข City/Country Clubs 
โ€ข Chambers 
โ€ข Industry Clubs 
โ€ข Organizations 
โ€ข Charities 
โ€ข Religious/Health 
โ€ข LinkedIn Groups 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
How Many Contacts Do You Have That You Cannot 
See? 
โ€ข That know YOU? 
โ€ข That trust YOU? 
โ€ข That have done business with YOU? 
โ€ข That would recommend YOU? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
The LinkedIn Network 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
2014 LinkedIn Stats - Growing 
โ€ข LinkedIn Has Over 350 Million Members 
โ€ข Average user has 240 โ€œConnectionsโ€ 
โ€ข One degree from over 35,000 โ€œTrusted Connectionsโ€ 
โ€ข Two degrees from over 3,200,000 โ€œTrusted Connectionsโ€ 
โ€ข 160 Million unique visitors a month 
โ€ข 1 million new members added per week 
โ€ข 17.8 million members belong to groups 
โ€ข 1.2 million comments and posts to groups weekly 
โ€ข 2 billion people searches annually 
โ€ข 2 million companies have a company page 
OVER 1,000 to 1 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Professional Keywords 
โ€ข What are you an expert in? 
โ€ข How would your ideal prospect find 
you? 
โ€ข What would they โ€œyellโ€ or โ€œGoogleโ€ to 
find you? 
โ€ข What makes you different? 
โ€ข What is your skill set? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
What are Your Keywords? 
โ€ขWhat is your industry? 
โ€ขWhat are you an expert in? 
โ€ขHow would your ideal prospect find you? 
โ€ขWhat would they โ€œyellโ€ or โ€œGoogleโ€ to find you? 
โ€ขWhat makes you different? 
โ€ขWhat is your skill set? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Professional Profile 
โ€ข Complete Profile 
โ€ข Be Clear 
โ€ข What will you for others? 
โ€ข Why & How? 
โ€ข What do you want/need? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Express Yourself 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Share Your Work 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Share Your Projects 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Share Your Published Work 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Share Skills and Manage Endorsements 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Adding Connections 
Start the Conversation 
โ€ข Are you on LinkedIn? 
โ€ข Is it ok if we connect? 
โ€ข Get social! 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Remember 
1.Be personal 
2.Reference meeting 
3.Include personal info 
4.Set appointment 
5.Add phone number 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Your Posting = Conversation 
โ€ข When you post, you are talking! 
โ€ข What does your audience want? 
โ€ข What do they need? 
โ€ข What are you passionate about? 
โ€ข What will showcase your personality? 
โ€ข What can you provide? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Value Based Posting (Conversation) 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Value Based Posting 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Homepage Interaction 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Engage with Connectionsโ€™ Activity 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Search and Message 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Search and Message 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Set the Hook 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Group Networking 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
QQuueessttiioonnss?? 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Assignment 
โ€ข Fix Your Profiles โ€“ Look Good! 
โ€ข Be Complete โ€“ Be Relevant 
โ€ข What will you do for others? 
โ€ข What do you want/need? 
โ€ข Add new items! 
โ€ข Be Social 
โ€ข Have Meaningful Conversation 
โ€ข Provide Value 
โ€ข Be Present! 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
TThhaannkk YYoouu!! 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
Connect WITH us! 
dean@forwardprogress.net 
TWITTER: Twitter.com/FwdProgressInc 
TWITTER: Twitter.com/DeanDeLisle 
FACEBOOK: Facebook.com/DeanDeLisle 
BUSINESS PAGE: Facebook.com/ForwardProgress 
LINKEDIN: LinkedIn.com/in/DeanDeLisle 
www.ForwardProgress.NET 
ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc

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LinkedIn: How the Next Generation of Networking Can Work for You - Dean Delisle - Digital Professional Institute

  • 2. Dean DeLisle โ€ข Founder and CEO of Forward Progress, Inc. โ€ข Train and Coach over 2,000 people per month โ€ข Trained and Coached over 85,000 in Social Network Skills โ€ข Over 30 years in Business Coaching, Consulting and Training โ€ข Call Center, Internet, eMarketing, Event Management, Lead Generation, Web Seminars, eLearning, eSelling โ€ข Over Two Billion Dollars Sales, over 100 Million Leads โ€ข Helped Thousands of People using Internet Based Lead Generation โ€ข Technology, Financial Services, Real Estate, Professional Services, Legal, Accounting Manufacturing, Telecommunications, Technical, Insurance, Agencies, Retail, Banking, Educational and Channel Salesโ€ฆ.. ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 3. Accelerated Learning โ€ข Less Time โ€“ Learn More โ€ข Paired Share โ€“ Timed โ€ข Raise Hand โ€“ Bring it Back ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 4. Social Networks Where Do You Stand Now? YOU ARE HERE ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 5. Social Network Efforts Why do they often not work for organizations? MMIINNDDSSEETT!! ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 6. The Issue with Social Networks โ€ข โ€œI donโ€™t have enough timeโ€ โ€ข โ€œI donโ€™t know what my voice should beโ€ โ€ข โ€œI worry about negative comments โ€ข โ€œI donโ€™t know what to postโ€ โ€ข โ€œIโ€™m worried about what people will thinkโ€ ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 7. The Popularity of Social Networks โ€ข Cause โ€ข Fear of Missing Out (FoMo) โ€ข Need Connection โ€ข Effect โ€ข Facebook: Over $1.2B โ€ข LinkedIn: Over 350M Members โ€ข Twitter: Over 645M Active Users โ€ข Google+: Over 300M Active Users ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 8. Current Use of Social Networks? โ€ข Blogs โ€ข Articles โ€ข Postings โ€ข Status Updates โ€ข Emails โ€ข Video/Photo โ€ข Links ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 9. Why Online Social Networks? โ€ข Interactive โ€ข People Respond Well โ€ข Builds Trust โ€ข Builds Community โ€ข Viral Activity โ€ข Sharing ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 10. Your Main Goal ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 11. What Is Your Destination? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 12. Your Social Network C.E.O. โ€ข Connections โ€ข Engagement โ€ข Outcome ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 13. Connections Connection โ€ขEmails/Contacts โ€ขNew Connections โ€ขNew Followers โ€ขNew Likes โ€ขNew Subscribers ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 14. Engagement Engagement โ€ขLikes โ€ขComments โ€ขShares โ€ขDirect Messages โ€ขTry using SproutSocial or Hootsuite to measure โ€ข www.sproutsocial.com โ€ข www.hootsuite.com ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 15. Outcome Outcome โ€ขEmails/Contacts โ€ขNew Connections โ€ขNew Followers โ€ขNew Likes โ€ขNew Subscribers ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 16. Network Science Node: Individual Link: Connection between two nodes Cluster: Several linked nodes Hub: Large cluster, several clusters Courtesy of US Army ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 18. Your Ideal Network โ€“ Best Relationships 1. What % of your business Volume do you get from the Top 5? 2. What % of your business volume do you get from the Next Level? 3. What % of your business volume do you get from the Outer Layer? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 19. Network Hubs Hub: Large Cluster or group of cluster of network connections. You Conferences Colleagues Charities Clients Partners Associations ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 20. Social Networks We Already Know โ€ข Ourselves โ€ข Our Business โ€ข Digital Professional Institute โ€ข City/Country Clubs โ€ข Chambers โ€ข Industry Clubs โ€ข Organizations โ€ข Charities โ€ข Religious/Health โ€ข LinkedIn Groups ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 21. How Many Contacts Do You Have That You Cannot See? โ€ข That know YOU? โ€ข That trust YOU? โ€ข That have done business with YOU? โ€ข That would recommend YOU? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 22. The LinkedIn Network ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 23. 2014 LinkedIn Stats - Growing โ€ข LinkedIn Has Over 350 Million Members โ€ข Average user has 240 โ€œConnectionsโ€ โ€ข One degree from over 35,000 โ€œTrusted Connectionsโ€ โ€ข Two degrees from over 3,200,000 โ€œTrusted Connectionsโ€ โ€ข 160 Million unique visitors a month โ€ข 1 million new members added per week โ€ข 17.8 million members belong to groups โ€ข 1.2 million comments and posts to groups weekly โ€ข 2 billion people searches annually โ€ข 2 million companies have a company page OVER 1,000 to 1 ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 24. Your Professional Keywords โ€ข What are you an expert in? โ€ข How would your ideal prospect find you? โ€ข What would they โ€œyellโ€ or โ€œGoogleโ€ to find you? โ€ข What makes you different? โ€ข What is your skill set? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 25. What are Your Keywords? โ€ขWhat is your industry? โ€ขWhat are you an expert in? โ€ขHow would your ideal prospect find you? โ€ขWhat would they โ€œyellโ€ or โ€œGoogleโ€ to find you? โ€ขWhat makes you different? โ€ขWhat is your skill set? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 26. Your Professional Profile โ€ข Complete Profile โ€ข Be Clear โ€ข What will you for others? โ€ข Why & How? โ€ข What do you want/need? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 28. Express Yourself ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 29. Share Your Work ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 30. Share Your Projects ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 31. Share Your Published Work ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 32. Share Skills and Manage Endorsements ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 34. Adding Connections Start the Conversation โ€ข Are you on LinkedIn? โ€ข Is it ok if we connect? โ€ข Get social! ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 35. Remember 1.Be personal 2.Reference meeting 3.Include personal info 4.Set appointment 5.Add phone number ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 36. Your Posting = Conversation โ€ข When you post, you are talking! โ€ข What does your audience want? โ€ข What do they need? โ€ข What are you passionate about? โ€ข What will showcase your personality? โ€ข What can you provide? ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 37. Value Based Posting (Conversation) ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 38. Value Based Posting ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 39. Homepage Interaction ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 40. Engage with Connectionsโ€™ Activity ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 41. Search and Message ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 42. Search and Message ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 43. Set the Hook ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 44. Group Networking ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 46. Assignment โ€ข Fix Your Profiles โ€“ Look Good! โ€ข Be Complete โ€“ Be Relevant โ€ข What will you do for others? โ€ข What do you want/need? โ€ข Add new items! โ€ข Be Social โ€ข Have Meaningful Conversation โ€ข Provide Value โ€ข Be Present! ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 47. TThhaannkk YYoouu!! ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc
  • 48. Connect WITH us! dean@forwardprogress.net TWITTER: Twitter.com/FwdProgressInc TWITTER: Twitter.com/DeanDeLisle FACEBOOK: Facebook.com/DeanDeLisle BUSINESS PAGE: Facebook.com/ForwardProgress LINKEDIN: LinkedIn.com/in/DeanDeLisle www.ForwardProgress.NET ForwardProgress.NET facebook.coachme@ForwardProgress.NET com/ForwardProgress @FwdProgressInc

Editor's Notes

  • #7: What are you afraid of when you post? No one will respond? Looking โ€œstupid?โ€
  • #21: Name three of your networks!!
  • #23: - Letโ€™s look at the LinkedIn Network - This is just a little bit above average. - Look at these numbers in your network!!!
  • #24: Itโ€™s huge!
  • #27: YOUR FIRST CONVERSATION
  • #34: Complete these! - Explain how to get to that page